Faculty of Economics and Business Administration

Academic Year: 2023-2024

Level: 2nd Grade ______ ABI and EBM and BMR
Program

GEN205: Leadership Dr. Marwa Younis & Dr. Eman Habib

Tutorial (2)

True or False Question:

1. Followers have no influence on the effectiveness of leadership.
A) True B) False
2. Leaders appointed by supervisors automatically gain loyalty from their followers.
A) True B) False
3. Without followers, leadership cannot exist.
A) True B) False
4. The situation in leadership includes the task, environment, team, and external
factors.
A) True B) False
5. Followers play a crucial role because leadership is not just about the leader.
A) True B) False

Multiple Choice Questions:

The Leader

1. Which element is NOT part of the interactional leadership framework?

A) The Leader
B) The Followers
C) The Technology
D) The Situation

1. In the Interactional Framework for Analyzing Leadership, which of the following statements is
TRUE?

A) The leader’s traits alone determine leadership effectiveness.

B) Leadership is the result of the interaction between the leader, followers, and situation.
C) Followers have minimal influence on leadership success.
D) Situational factors remain constant in all leadership environments.

2. Which of the following BEST explains why leaders who frequently react with anger receive less
feedback from their team?

A) Angry leaders motivate followers to work harder.

B) Team members fear negative consequences and avoid sharing bad news.
C) Followers feel more empowered under aggressive leadership.
D) Expressing anger is an effective way to maintain control over a team.

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3. According to the Interactional Framework for Analyzing Leadership, which factor is NOT
directly linked to a leader’s effectiveness?
A) Personality traits and decision-making skills
B) The organization’s history before the leader joined
C) How the leader interacts with followers
D) The adaptability of the leader to different situations
Answer: B) The organization’s history before the leader joined (Leadership effectiveness
depends on current interactions and adaptability rather than past events unrelated to the leader.)
4. A leader who frequently reacts with frustration and anger when receiving bad news is likely to
experience which of the following consequences?
A) Increased trust from employees
B) More honest and transparent communication from the team
C) Employees avoiding sharing critical information
D) Enhanced motivation and job satisfaction among followers
Answer: C) Employees avoiding sharing critical information (A negative emotional response
from a leader can create fear and discourage open communication.)
5. Why might an internally promoted leader have an advantage over an externally appointed leader?
A) They are more resistant to change within the organization
B) They are familiar with the company’s culture and team dynamics
C) They automatically earn trust from all employees
D) They do not need to prove their leadership skills
Answer: B) They are familiar with the company’s culture and team dynamics (Internal
promotions allow for smoother transitions due to pre-existing relationships and knowledge of the
organization.)
6. What is a potential drawback of a leader being appointed rather than emerging naturally?
A) They are more likely to be respected by followers.
B) They are usually more effective in adapting to an organization’s culture.
C) They may struggle to gain the trust and loyalty of their team.
D) They do not need experience within the organization to lead successfully.

7. In times of crisis, what factor becomes MOST critical in determining leadership

effectiveness?
A) The leader’s long-term experience in the organization.
B) The leader’s ability to make quick and adaptive decisions.
C) The personal preferences of the followers.
D) The routine operations of the organization.

2. What are the three key elements in the interactional framework for analysing
leadership?
A) The Leader, The Followers, The Situation
B) The Manager, The Employees, The Organization
C) The Leader, The Employees, The Company
D) The Supervisor, The Subordinates, The Task

3. What is the primary role of a leader?

A) To make profits for the company
B) To influence, direct, and motivate a group toward a goal

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C) To ensure everyone follows orders

D) To focus only on their personal success

4. How does a leader’s personality affect leadership?

A) Leaders who stay calm earn trust and receive honest updates
B) Leaders who get angry are more respected
C) Leaders with short tempers are better decision-makers
D) Temperament has no impact on leadership

5. How does a leader’s past experience in the organization influence their

leadership?
A) They can start leading effectively right away
B) They face more difficulties than external hires
C) They need extra training to adapt
D) Experience does not impact leadership effectiveness

6. What is a key difference between appointed leaders and elected leaders?

A) Appointed leaders earn more loyalty from followers
B) Elected leaders are less trusted and do not follow instructions
C) Elected leaders often gain more trust and loyalty from followers
D) Appointed leaders are always more effective

7. What is one major disadvantage of an appointed leader?

A) They always fail to accomplish the tasks
B) They are more trusted of their followers
C) They may struggle to gain loyalty from followers
D) They are always more effective

The Followers

8. Which type of follower, according to Kelley’s Followership Model, is highly engaged but tends
to be critical of leadership?
A) Passive Followers
B) Conformist Followers
C) Alienated Followers
D) Pragmatic Followers
Answer: C) Alienated Followers (They think independently but are disengaged and skeptical
about leadership decisions.)
9. Which type of follower is likely to agree with the leader’s decisions without question, even
when the decision may be flawed?
A) Alienated Followers
B) Conformist Followers (Yes-People)

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C) Passive Followers
D) Effective Followers

10. Pragmatic Followers are often described as:

A) The least engaged members of an organization.
B) Individuals who adjust their behavior based on circumstances to maintain job security.
C) Highly independent thinkers who always challenge leadership.
D) Followers who remain completely detached from leadership decisions.

11. What makes Effective Followers different from other types of followers?
A) They blindly follow leadership decisions
B) They criticize leadership without providing solutions
C) They actively contribute ideas and engage in critical thinking
D) They avoid leadership roles at all costs
Answer: C) They actively contribute ideas and engage in critical thinking (Effective followers
are engaged, proactive, and support leadership while thinking independently.)
12. A leader who is promoted internally within an organization has what advantage?
A) They understand the company's culture and can transition into leadership smoothly.
B) They struggle to establish authority over former colleagues.
C) They require external training before assuming leadership.
D) They are less likely to be accepted by their team.

8. Who are followers in the leadership process?

A) People who only simply take orders
B) Only employees in a company
C) Individuals who support a leader’s vision
D) People who never question the leader

9. . Why are followers essential in leadership?

A) Without followers, leadership cannot exist
B) Leaders can function without followers
C) Followers have no impact on leadership
D) Leadership is only about the leader’s actions
[Link] do followers impact leadership?
A) They only follow orders
B) They shape the leadership process
C) They have no effect on leadership
D) Leadership is only influenced by the leader

The Situation

13. A new CEO takes over a company during an economic downturn. Investors are pressuring for
rapid recovery, and employees fear layoffs. Which element of the leadership framework is
MOST influencing leadership effectiveness in this case?

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A) The leader’s decision-making style

B) The level of follower engagement
C) The situational challenges and external pressures
D) The leader’s personal charisma
Answer: C) The situational challenges and external pressures (External conditions such as
financial crises can shape leadership approaches significantly.)
14. What is the primary challenge in leadership during a crisis situation?
A) The leader’s personality traits
B) The followers’ expectations of leadership
C) The need for quick decision-making and adaptability
D) The ability to maintain traditional leadership strategies
Answer: C) The need for quick decision-making and adaptability (Crises require leaders to think
fast and adjust strategies based on the situation.)
15. Which of the following scenarios best illustrates a “Situation” factor in leadership?

A leader's personality influences how they handle conflicts.

B) Followers decide to work harder based on leader encouragement.
C) An economic crisis forces a company to change its leadership approach.
D) A leader with strong decision-making skills successfully executes a project.

16. How do external factors shape leadership effectiveness?

A) Economic, political, and social influences can affect leadership strategies and decision-
making.
B) External conditions have minimal influence on leadership success.
C) Leadership is entirely independent of market or political fluctuations.
D) A leader’s traits are the only determinants of success, regardless of external pressures.

[Link] factor is NOT part of the leadership situation?

A) The Task or Problem
B) The Work Environment
C) The Leader’s Personal Interests
D) External Factors

[Link] does the work environment refer to in leadership?

A) The leader’s personal preferences
B) The structure and rule-based of the workplace
C) The number of employees in an organization
D) The availability of resources

[Link] do external factors in leadership include?

A) The leader’s personal opinions
B) Economic, political, and social influences
C) The leader’s salary
D) The organization’s mission statement

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[Link] is an example of a leadership situation?

A) A company facing an economic crisis
B) A leader making decisions alone
C) A leader’s personal motivation
D) A team without any structure
[Link] is the situation important in leadership?
A) It determines whether leadership is needed
B) It has no impact on leadership
C) Leadership is only about the leader, not the situation
D) A leader can control all aspects of a situation

Case Study: Leadership in Crisis – The Rise of a New Leader

Background:
Alex Carter, a senior executive at GlobalTech Inc., a multinational technology company, was
suddenly promoted to CEO after the previous leader resigned due to an ethical scandal. The company
was facing multiple crises, including declining employee morale, falling stock prices, and a lack
of trust in leadership.

Alex had been with GlobalTech for over a decade, rising through the ranks from a junior manager to
an executive. He was well-respected by employees but had never held the top leadership position.
His leadership approach was collaborative and strategic, but now he had to make tough decisions
under pressure.

The employees (followers) were divided into different groups:

1. Some employees were disengaged and skeptical about the leadership change (Alienated Followers).
2. Others simply waited for instructions without contributing new ideas (Passive Followers).
3. Some actively agreed with whatever Alex decided, even without questioning (Conformist
Followers).
4. A few employees adjusted to the leadership change without taking strong positions (Pragmatic
Followers).
5. The most effective employees provided solutions and constructive feedback (Effective Followers).

The situation was complex:

 The company had lost a major contract.

 Investors were pressuring for quick financial recovery.
 Employees feared layoffs.
 The work culture needed to rebuild trust and engagement.

Alex had to use his leadership skills to rebuild confidence, stabilize the company, and lead
GlobalTech into a stronger future.

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Multiple-Choice Questions (MCQs):

1. Based on the Interactional Framework for Analyzing Leadership, which element is the
PRIMARY challenge Alex faces in this case?
A) His own leadership style and decision-making.
B) The behavior and expectations of the employees.
C) The external pressures and organizational crisis.
D) All of the above.

✅ Answer: D) All of the above. (Alex’s leadership is influenced by his own abilities, the
employees’ engagement, and the situation’s complexity.)

2. Which type of follower in Kelley’s Model is MOST likely to challenge Alex’s decisions and
express concerns?
A) Passive Followers
B) Conformist Followers
C) Alienated Followers
D) Effective Followers

✅ Answer: C) Alienated Followers. (They are critical thinkers but disengaged, often questioning
leadership without offering solutions.)

3. If Alex’s leadership style is participative and encourages open discussion, which group of
followers is likely to respond best?
A) Alienated Followers
B) Passive Followers
C) Effective Followers
D) Pragmatic Followers

✅ Answer: C) Effective Followers. (They engage with leadership constructively, offering feedback
and support.)

4. What is an advantage Alex has in his new leadership role?

A) He was appointed from outside the organization.
B) He is familiar with the company’s culture and employees.
C) He has never worked in a leadership role before.
D) He was forced into leadership by investors.

✅ Answer: B) He is familiar with the company’s culture and employees. (Internal promotions
often help leaders transition smoothly.)

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5. What external factor is impacting Alex’s leadership situation the MOST?

A) Employees’ work ethic.
B) The loss of a major contract and financial pressure.
C) The company’s dress code policy.
D) Alex’s personality traits.

✅ Answer: B) The loss of a major contract and financial pressure. (External business challenges
affect leadership decisions significantly.)

6. How can Alex turn Passive Followers into Effective Followers?

A) By giving them opportunities for involvement and recognizing their contributions.
B) By enforcing strict hierarchical control to ensure compliance.
C) By focusing on financial recovery and leaving employee engagement to HR.
D) By offering limited feedback to prevent overwhelming them.
✅ Answer: A) Encouraging participation and recognizing contributions boosts motivation
and engagement.

Discussion Questions

 Would you prefer to work under a leader who was promoted internally or someone hired from outside
the organization? Why?

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