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Retail Marketing Field Project Guidelines

The Retail Marketing course includes a group field project worth 15% of the evaluation. Groups must select an organized retail store to study, prepare a history of the retailer, and conduct an interview with the store manager to gather data on various aspects of the store's operations. The project emphasizes original presentations and collaborative learning, with specific guidelines on the information to be collected and analyzed.

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0% found this document useful (0 votes)
9 views2 pages

Retail Marketing Field Project Guidelines

The Retail Marketing course includes a group field project worth 15% of the evaluation. Groups must select an organized retail store to study, prepare a history of the retailer, and conduct an interview with the store manager to gather data on various aspects of the store's operations. The project emphasizes original presentations and collaborative learning, with specific guidelines on the information to be collected and analyzed.

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djabhay5
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Retail Marketing (BBM)-2020-23 Semester VI

Field Project Guidelines


The Retail Marketing course has an evaluation component relating to field project with a
weightage of 15%. The following are the project guidelines. Please read it carefully.
1. The project is a group project.
2. Each group is expected to choose an organized retail store for the study. For example, a group
can choose to study a unique retailer (one retail store) in a particular location. Groups should try
to vary the merchandise category. For example, a grocery store, clothing store, shoe store, ethnic
clothing, toy store, etc. This is to bring in diversity in learning.
3. Each group can discuss the project plan with me before finalizing the same.
4. The project presentation will be for 30 minutes per group. Each person in the team is expected
to participate. The presentation can be in the form of power point or documentary.
5. I expect all presentations to be original.
If any plagiarism is established by the course Faculty, 0 marks will be awarded to the group.
This project encourages collaborative learning and I look forward to working with you.
Specific details on the what you have do in the project, is as follows

Section 1: After identifying an organized retailer of your choice, prepare a 2–3-page history of
the retailer with information about the company, its retail strategy, marketing activities, presence
in location and future plans.

Section 2: Visit the nearest store of the retailer you have chosen to study, (choose retailer who
has presence in your city)

(a) You have to interview the Store Manager of the store of your choice to understand the
concepts and issues related to the course. A list of indicative questions is given below. You can
add/edit the questions as per your requirement

How the store defines its target segment?

What is the variety and assortment at the store?

Which are the top selling items of the store?

Which color, make, design, brand etc. is most popular?

Who plans Merchandise purchase and who decides what merchandise will be sent to store? How they
forecast sales for a quarter and year? How they manage inventory and ensure availability?

What is the Average footfall in the store (per day and yearly)? What is the size of store in Square foot?

Details of the store layout and shelf design. Is any specific merchandise displayed exclusively?

How the shelf space allocation is decided by the manager?

What marketing communication tools are utilized by the store?


How frequently store offers discounts and promotional offers? What are factors they consider before
offering such promotions?

Are they satisfied with the current location of the store? Given an option will they like to open a new
store or change the location of the existing store?

What is capital investment required to open such a retail store?

How many employees work in the store? How are they trained and motivated?

How the loyalty program for consumers is designed? Few details of the loyalty program.

What data points are frequently shared with the top management? (Sales/footfall/inventory level etc. )

(b) While interviewing you should focus on obtaining data related to store. If you obtain the following
data points it will help you in evaluating the retail store.

Size of the store (Square foot)

Number of Merchandise category and Depth of merchandise

Number of SKUs in the store

Average price of merchandise in the store (in rupees)

Average basket size of the consumer (in rupees)

Price Range of merchandise in the store (For instance Rs. 500- Rs. 5000)

Monthly Rent of the store (if not owned)

Employee salary expenses

Average profit margin on different merchandise categories in the store (in percentage)

Annual Net sales (In rupees)

Common questions

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Evaluating a retail store's location involves considering factors like customer foot traffic, proximity to target demographics, competition, visibility, accessibility, and rent costs. An unsuitable location may necessitate different sales strategies, incl...romotion to attract customers or potentially relocating to improve performance. The decision about location is critical, as it directly influences customer flow and sales conversion, impacting overall business success .

A loyalty program in retail stores serves to retain customers by providing incentives for repeat purchases. The program should be designed with an understanding of consumer behavior and preferences obtained during interviews with store managers. Effective...s and rewards, transparency, and ease of use, and analytics to track customer interaction with the program, which helps in tailoring offerings to individual preferences, thus maximizing retention .

Data points like store size, SKU count, and inven...elationship between space utilization, product range, and sales efficiency. Larger store sizes with well-managed layouts can optimize customer flow and increase sales, while SKU variety should align with demand without causing overstock or stockouts. Inventory levels need to be consistent with sales forecasts, ensuring availability without surplus, contributing to smooth operations and customer satisfaction .

Primary data collection is crucial in field projects for providing insights into real-life business scenarios. It involves activities like interviewing store managers to obtain data on target segments, merchandise planning, sales forecasting, marketing t... promote engagement with industry professionals, allowing students to gather specific, firsthand information that enhances their understanding of retail operations .

Understanding retail promotional strategies provides insight into how stores attract and retain customers, manage inventory, and increase sales. It involves analyzing the frequency of discounts and promotions, factors influencing these decisions, and the marketing c... tailored promotions can enhance customer engagement, clear inventory, and build brand loyalty, reinforcing the effectiveness of targeted marketing approaches .

Effective staff training and motivation strategies are crucial for optimizing retail store performance. Training ensures employees are knowledgeable about products and services, improving customer interactions and service delivery. Motivation, through recogniti...ce, productivity, and morale, leading to enhanced customer satisfaction and sales. Poor training and motivation can result in high turnover, decreased productivity, and inadequate customer service .

The Retail Marketing course structures its field project by having students work in groups to choose an organized retail store for their study, encouraging diversity by selecting different merchandise categories such as grocery, clothing, or toy stores. This approach fosters collaborative learning, as each group must develop a project plan and present their findings, with participation required from all team members .

Retail stores determine merchandise variety and assortment based on target market analysis, consumer demand, historical sales data, and trends. Challenges in this process include predicting consumer preferences, managing supplier relationships, maintaining balan...and resolving space limitations while ensuring a wide enough assortment to meet diverse customer needs. This requires a strategic approach to merchandise planning and constant market adaptation .

The field project presentation requires a 30-minute group presentation, which can be in the form of PowerPoint or a documentary, with each team member expected to participate. Originality is emphasized to prevent plagiarism, which leads to awarding zero ma...keting and business concepts through independent research and authentic presentation of findings .

Including a historical analysis of the retailer in the project is important as it provides context and understanding of the company's evolution, strategies, and market position. This analysis should cover the company's inception, growth trajectory, retail strategies, market...ces, resulting innovations, and long-term objectives. Such analysis aids in comprehensively understanding the retailer's business dynamics and strategic decisions through time .

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