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Job Interview Guide for F&B Position

The document outlines a self-introduction and interview preparation for Mr. Robert, a 23-year-old aspiring waiter from Myanmar currently living in Dubai. It details his background, qualifications, strengths, weaknesses, salary expectations, and how he handles feedback, as well as his approach to customer service and conflict resolution. Mr. Robert expresses enthusiasm for the hospitality industry and aims to grow within the Food & Beverage sector.

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0% found this document useful (0 votes)
20 views10 pages

Job Interview Guide for F&B Position

The document outlines a self-introduction and interview preparation for Mr. Robert, a 23-year-old aspiring waiter from Myanmar currently living in Dubai. It details his background, qualifications, strengths, weaknesses, salary expectations, and how he handles feedback, as well as his approach to customer service and conflict resolution. Mr. Robert expresses enthusiasm for the hospitality industry and aims to grow within the Food & Beverage sector.

Uploaded by

kp48xc9wpq
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Tell me about yourself

Target

• Greeting
• Who you are – Name & Age
• Where do you live? – Location
• Position and Company / Training Class
• Qualification
• Experience
• Expectation Job
• Thanks and farewell
Tell me about yourself
Target

• "Hello, it's a pleasure to meet you.


• My name is Mr. Robert, 23 years old and I'm excited to have the opportunity to speak
with you today.
• I’m come from Myanmar, but I currently live in Dubai. (I have been living in Yangon 3
years).
• I have attended F&B Service Course at YP education school, where I’ve learned as a
professional waiter related with guest and customer service skill training.
• I’m about to graduate. (I’m have a Bachelor of Art degree in English )
• I have over 1 years of experience in the F&B field. (mention the hotel or restaurant)At
my last job, I worked as a intern at……….
• I'm genuinely excited about the opportunity to potentially join the Hilton Dubai Hotel ,
and I'm looking forward to discussing how my skills and experiences align with the
needs of the team.
• Thank you for considering my application, and I'm eager to learn more about how I can
contribute to the success of your organization."
Why are you interested in this position/company?
Target

• I have always enjoyed working in the hospitality industry


and find great satisfaction in providing in customer service.
Being a waiter allow me to interact with guests and assist
with their dining experience and help create memories they
will cherish.
• I would like to be a professional waiter because it is job that
combines my two passion, customer service and career
goals.
What are your strengths?
Target

• My strength is my quick learning ability and positive


attitude. I approach challenges with enthusiasm, and I’m
committed to developing strong communication skills that
will contribute to effective customer interaction.
What are your weaknesses?
Target

• "When I'm faced with a difficult task, sometimes I get


nervous and doubt myself.
• I worry too much about making mistakes. But I've been
working on it. I try to stay positive and focus on what I can
do instead of what might go wrong.
• I've been learning to ask from help when I need it, and that's
been helping me feel more confident. I'm still learning, but
I'm getting better at handling challenges."
What are your salary expectations Target

• Well, thank you so much for asking. I’m open to discussing


a salary that reflects the responsibilities of the role and I
currently interviewing for positions that pay at least 1500
AED with accommodation and meal.
Describe your experience in the Food & Beverage industry?
Target

• While I don’t have formal experience in the industry, I have


always been keenly interest in hospitality and customer
service. I’m honed my skill in interpersonal communication
and multitasking in other roles, which I believe are highly
transferable to this position.
Where do you see yourself in five years? Target

• In the next five years, I picture myself still in this F&B


organization, getting really good at handling customers
compliant and making sure everything goes smoothly
operation .
• I want to be a professional F&B Supervisor in keeping our
customers satisfied and happy.
How do you handle feedback and criticism? Target

• I appreciate feedback and criticism as opportunities for


growth and improvement. When I receiving feedback, I listen
attentively, ask clarifying questions to ensure I understand
specific.
• I view it as a chance to learn, adapt, and become more
effective in my role. After receiving feedback, I take time to
reflect on it and develop an action plan for improvement.
The guest is unhappy with their meal, what do you do?
Target

• I would immediately apologize and offer to replace the


meal or providing an alternative. I ‘d also inform the
manager to ensure that we take additional steps to
rectify the issue.

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