The set of forces that cause people to
behave in certain ways
The Nature of Motivation Content perspectives
The Motivation Framework Process perspectives
Reinforcement perspectives
What factors motivate people?
Focus on needs and need deficiencies of
individuals
Physiological
Security
The Needs Hierarchy Approach Belongingness
Content Perspectives on
Motivation Esteem
Self-actualization
Motivational factors (work content)
The Two-Factor Theory (Herzberg)
Hygiene factors (work environment)
Need for achievement
Individual Human Needs (McClelland) Need for affiliation
Need for power
How motivation occurs
Focus on WHY people choose certain
behavioral options to satisfy their needs
and HOW they evaluate their satisfaction
after they have attained those goals
Process Perspectives on
Expectancy Theory
Motivation
Porter-Lawler Extension of Expectancy
Theory
Equity Theory
Managing Employee
Goal-Setting Theory
Motivation and
Performance Focuses on the role of rewards as they
cause behavior to change or remain the
same over time
Positive reinforcement
Avoidance
Kinds of Reinforcement in Organizations
Reinforcement Perspectives Punishment
on Motivation
Extinction
Fixed-interval schedule
Variable-interval schedule
Providing Reinforcement in Organizations - Fixed-ratio schedule
WHEN or HOW often it occurs
Variable-ratio schedule
Organizational behavior modification
technique (OB Mod)
Empowerment and Participation
Compressed work schedule
Popular Motivational Variable work schedules
Strategies "Nine-eighty” schedule
Flexible work schedules / flextime
Alternative Forms of Working Arrangements
Job sharing
Telecommuting
Merit Reward Systems
Monetary Incentives
Incentive Reward Systems
Nonmonetary Incentives
Gainsharing programs
Using Reward Systems to
Team and Group Incentive Reward Systems Scanlon plan
Motivate Performance
Profit-sharing plans
Executive Compensation
Employee participation
New Approaches to Performance-Based
Innovation in incentive programs
Rewards
More effective communication