MODULE 1
True or False
1. _____ Health and wellness mean the same thing.
2. _____It is acceptable to have a friendship and a professional relationship with your client.
3. _____ Employment standards and legislation protect you from harassment.
4. _____ All cultures are comfortable with physical touch.
5. _____ Most people are not affected by a serious illness.
6. _____ A peer group is a group of friends or acquaintances.
7. _____ Tort is another name for a specific law.
8. _____ Some children rebel against the culture of their parents.
9. _____ People facing a loss are usually sad.
10. _____ Empathy involves judging others.
11. _____ Rights are based on moral principles.
12. _____ You should never try to convert your clients to your own beliefs.
13. _____ Daily routines are almost always affected by illness or disability.
14. _____ Children develop self-esteem when they learn to control their bodies.
15. _____ Civil laws deal with relationships between people.
16. _____ All folk remedies are harmless.
17. _____ Persistent means permanent.
18. _____ Families are composed of many different networks of people.
19. _____ Slander means making false statements in print.
20. _____ People of Chinese culture find casual touching from strangers uncomfortable.
21. _____ Older people are not interested in recreational programs.
22. _____ A caregiver can feel angry toward his or her new role.
23. _____ If your client gives you permission to do a procedure you are not trained to do, you will
be protected from legal action since you have the client’s consent.
24. _____ Eye contact is considered disrespectful in Aboriginal culture.
25. _____ Religion is important to many people.
26. _____ A professional helping relationship is established to benefit the client.
27. _____ Culture refers to the characteristics of a group of people.
28. _____ Independence means depending on others.
29. _____ Conflicts among families can be hidden.
30. _____ Reporting is always done in writing.
Multiple Choice
The term discrimination means:
a. Denial
b. A characteristic that marks a person as different of flawed
c. The unfair treatment of people on the basis of their group membership
d. A refusal to admit the truth
31. Compassion means:
a. Caring about another’s misfortune and suffering
b. Keeping one’s feelings to oneself
c. Taking pity on those who are less fortunate
d. Approaching your work with enthusiasm
32. A signed consent is not needed:
a. Before surgery
b. On admission to a facility
c. When medical treatment is done
d. When a support worker gives a routine bath
33. Which of the following statements about culture and religion is false?
a. A person’s cultural background probably influences his or her health and illness practices
b. Dietary practices may be influenced by culture and religion
c. A person is not allowed to practice his or her cultural and religious traditions in the health
care facility
d. A person may follow all or some of the beliefs and practices of his or her religion or culture
34. To help clients who are ill or disabled, you should:
a. Avoid making assumptions
b. Never judge the person’s behavior
c. Communicate with warmth and care
d. All of the above
35. Common courtesy is a sign of:
a. Pity
b. Respect
c. Compassion
d. Self-awareness
36. Battery is:
a. Intentionally attempting to touch a person’s body
b. Intentionally threatening to touch a person’s body
c. Touching the person’s body without consent
d. Unlawful restraint
37. Culture:
a. Includes language, beliefs, traditions and dress
b. Is influenced by family and media technology
c. Is totally learned
d. All of the above
e. None of the above
38. Taking a holistic approach to health care means:
a. Focusing on the person’s spiritual health
b. Focusing on the person’s physical health
c. Focusing on the person’s mental health
d. Focusing on the whole person
39. Maslow’s most basic need includes:
a. Oxygen, food, water and shelter
b. Oxygen, elimination, food, rest and belonging
c. Shelter, self worth, oxygen, water, rest and food
d. Oxygen, food, water, elimination, rest and shelter
40. If you are injured at work, which legislation will determine how you will be financially
compensated?
a. Occupational health and safety
b. Human rights legislation
c. Workers’ compensation legislation
d. Labor relations legislation
41. Ethnicity is:
a. Based on race, religion and national origin
b. Influenced by identification with ancestral homeland
c. Both of the above
42. The definition of health is now:
a. A state of well-being in all dimensions of one’s life
b. Absence of disease or illness
c. Perfect balance of body, mind and spirit
d. None of the above
43. Psychological aspects include:
a. Personality behavior
b. Sexuality
c. Growth and development
d. Life span
e. All of the above
44. If you do not wipe up a spill and a client falls, you are guilty of:
a. Assault
b. Battery
c. Slander
d. Negligence
45. To identify someone by “race”, what physical characteristics are considered?
a. Skin color
b. Eye color
c. Facial features
d. A and B
e. A, B and C
46. Which statement is correct?
a. Prejudice is an attitude whereby people are judged based on their group membership
b. In some situations, prejudice is acceptable
c. Prejudice never leads to discrimination
d. Stereotyping has nothing to do with prejudice
Part 2
True or False
1. _____ Rehabilitation helps people return to their highest level of physical and psychological
functioning.
2. _____ The goal of health promotion is to reduce the risk of illness.
3. _____ Long-term care centres provide care only to frail older adults.
4. _____ The nursing team is managed by the doctor.
5. _____ Canadians believe that quality health care should be available to all.
6. _____ Provincial governments transfer tax dollars to provinces and territories to share the cost
of health care services.
7. _____ The provincial or territorial government finances and plans health care services following
the five principles of the Canada Health Act.
8. _____ The provincial government decides on locations of hospitals and long-term care facilities.
9. _____ Subacute care is another name for convalescent care.
10. _____ A persistent illness can be cured.
11. _____ An acute illness occurs over a long period of time.
12. _____ A hospice provides palliative care to people who are dying.
13. _____ In group homes, people with similar physical or mental disabilities live together in a
house.
14. _____ Support workers employed in a facility must do shift work.
15. _____Support workers can supervise other support workers.
16. _____ A case manager provides hands-on-nursing.
17. _____ You may be supervised by an RPN if this is allowed in your province or territory.
18. _____ Accountable means being responsible for the outcome.
19. _____ People respond to stress with physical or emotional responses or both.
20. _____ Stress is a normal part of life.
21. _____ Physical effects of stress might include nausea, vomiting or diarrhea.
22. _____ One of your daily obligations is to be on time.
23. _____ A child shows different signs of stress than an adult does.
24. _____ You do not need to report conflicts with clients to your supervisor if you resolve them.
25. _____ Daily planning can help you meet your goals.
26. _____ Ethics means doing or promoting good.
27. _____ Self-determination means the same thing as autonomy.
28. _____Always take your client’s side to show support if there is a family dispute.
Multiple Choice
29. Resident is a term used to describe a person who is receiving care at:
a. Home
b. A long-term care facility
c. An outpatient clinic
d. A hospital
30. The main focus of the health care team is to:
a. Find a cure for the client’s illness or condition
b. See as many clients as possible
c. Complete assigned tasks as quickly as possible
d. Provide quality care for the clients
31. Support workers are:
a. Unregulated health care workers
b. Licensed health care workers
c. Members of a professional college
d. Members of a regulatory body
32. Scope of Practice means:
a. The tasks that are assigned by your supervisor
b. The tasks that a client asks you to perform
c. The effort you put into performing a task
d. The legal limits of your role
33. Compassion means:
a. Caring about another’s misfortune and suffering
b. Keeping one’s feelings to oneself
c. Taking pity on those who are less fortunate
d. Approaching your work with enthusiasm
34. The Charter of Rights and Freedoms guarantees our right to:
a. Mobility
b. Vote
c. Life, liberty, and the pursuit of happiness
d. All of the above
35. Which is an advantage of home care?
a. More expensive
b. Less client comfort
c. Slower rate of recovery
d. Lower risk of infection
36. Immunization programs are an example of:
a. Home care services
b. Disease prevention
c. Facility-based treatment
d. Medicare
37. The most pressing cause of health care reform has been:
a. The rising costs of technology, drugs and services
b. The Depression
c. A lack of available technology
d. A lack of accessibility
38. What type of service provides a temporary break to family caregivers?
a. Acute-care facility
b. Palliative care
c. Respite care
d. Outpatient care
39. Residents in LTC facilities generally require:
a. 24-hour nursing care and support services
b. Supervision and limited support services
c. Adult care
d. Housekeeping
40. Which of the following is one benefit of working in home care?
a. You get to arrive late or leave early without telling anybody
b. You are assigned to work 8 or 12 hour shifts
c. You work in a structured environment with a team of staff
d. You are able to work independently with your client
41. Rehabilitation takes place:
a. Only in LTC
b. Only in hospitals
c. Only in specialized facilities
d. In a variety of facility or community settings
42. A procedure can be delegated to you by:
a. The client
b. A physician
c. A social worker
d. A nurse
43. Scope of practice means:
a. The tasks that are assigned by your supervisor
b. The tasks that a client asks you to perform
c. The effort you put into performing a task or procedure
d. The legal limits of your role
44. Delegation means:
a. To give responsibility for providing care
b. To authorize another worker to perform a task
c. To transfer responsibility to another worker
d. To give another worker the power or right to enforce an act, function or role
45. Emotional and behavioral signs of stress include:
a. Rapid speech
b. Difficulty sleeping
c. Sore muscles
d. Fatigue
e. All of the above
46. The defense mechanism referred to as projection means:
a. Refusing to accept an unpleasant reality
b. Assigning one’s feelings to someone else
c. Making excuses for one’s behavior
d. Changing an emotion into a physical symptom
47. The first step in the problem-solving process is:
a. Call for help
b. Learn to say no
c. Identify the problem
d. Think of as many solutions as you can
48. Which is not part of the problem-solving process?
a. Setting goals
b. Identifying the problem
c. Analyzing the problem
d. Devising a plan
e. Dealing with conflict
49. Respecting personal preference is an example of:
a. Autonomy
b. Justice
c. Beneficence
d. Nonmaleficence
50. Which member of the health care team is usually not responsible for ensuring that the client has
been informed before any procedure is performed?
a. Support worker
b. Nurse
c. Physician
d. Social worker
51. Handling your client’s possessions with care and respect is which principle of ethics?
a. Autonomy
b. Justice
c. Beneficence
d. Nonmaleficence
52. Keeping your skills and knowledge current supports which principle of ethics?
a. Autonomy
b. Justice
c. Beneficence
d. Nonmaleficence