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Salesforce Admin & App Builder Course Guide

Salesforce is a cloud-based CRM platform that offers various products like Sales Cloud and Service Cloud, enabling businesses to enhance sales and marketing efforts. The Salesforce training course focuses on mastering Salesforce Administration and App Building, preparing participants for certification exams. Key topics include CRM concepts, cloud computing, and the creation of custom objects and fields within Salesforce.

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Lokesh Reddy B-tech
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6 views1 page

Salesforce Admin & App Builder Course Guide

Salesforce is a cloud-based CRM platform that offers various products like Sales Cloud and Service Cloud, enabling businesses to enhance sales and marketing efforts. The Salesforce training course focuses on mastering Salesforce Administration and App Building, preparing participants for certification exams. Key topics include CRM concepts, cloud computing, and the creation of custom objects and fields within Salesforce.

Uploaded by

Lokesh Reddy B-tech
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

Salesforce is a highly scalable and flexible CRM structure, delivered through the

cloud or Software as a Service (SaaS). Many cloud-based products like, Sales Cloud,
Service Cloud, [Link] are offered by [Link]. Salesforce is responsible
for collaborating community, service, sales and marketing, analytics using its
cloud platform. Salesforce enables sales representatives to get more leads, close
more deals, expedite productivity and make insightful decisions that matter most to
grow their business. Salesforce introduced Salesforce Lightning to help enterprises
that are looking forward to engaging potential leads using multiple channels.
Initially, Salesforce Lightning was designed for mobile devices, after the
establishment of the design framework and completion of mobile application, the
desktop version was also brought under its range.
course outine ourse Overview
This Salesforce course is designed to ensure that you learn and master the concepts
of being a Salesforce Administrator and App Builder. In this Salesforce training,
you will learn how to configure Salesforce to collect, analyze, and retrieve vital
customer information and create applications using Salesforce Lightning. This
Salesforce training course is fully immersive and helps you clear the Salesforce
Administrator Exam (ADM
201) and the Salesforce App Builder (DEV 401) Exam.
Introduction to CRM:
force Adveloper
• Why CRM?
mom «Salesmin
• Introduction to Cloud Computing & Salesfo
AdDe
• Cloud Computing - Overview
• What is Software-as-a-Service (SAAS)?
• What is Platform-as-a-Service (PAAS)?
• What is Infrastructure-as-a-Service (IAAS)?

Database Model - Object Creation


> Salesforce Building Blocks
• Standard Objects
• Create custom Objects
• CRM functionality in Salesforce and use of standard objects
• Custom Objects Vs. Standard Objects
• Create custom Fields
• Create custom Tabs
Types of Tab:
• Standard Objects - Account, Contacts, Leads, Campaigns, Op
• Custom object Tabs
• Web Tabs
• Visual force Tabs
Custom Application:
• Limitations
Model
What
> Field Creation and its Relationships a. Different Data typ

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