(shown with optional Magnetic Stripe Reader)

Touchmonitor User Guide

1515L 15” LCD Desktop Touchmonitor
(Optional Magnetic Stripe Reader Available)

SW500951 Rev L
 Copyright © 2016 ELO Touch Solutions. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of ELO Touch Solutions.

Disclaimer
The information in this document is subject to change without notice. ELO Touch Solutions and its
Affiliates makes no representations or warranties with respect to the contents herein, and
specifically disclaims any implied warranties of merchantability or fitness for a particular
purpose. ELO Touch Solutions reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of ELO Touch Solutions to notify any
person of such revisions or changes.

Trademark Acknowledgments
AccuTouch, ELO (logo), ELO Touch Solutions, and IntelliTouch, are trademarks of the ELO Touch Solutions.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein
may be trademarks or registered trademarks of their respective companies. ELO Touch Solutions claims no
interest in trademarks other than its own.
 Table of Contents
Chapter 4
Troubleshooting 25
Chapter 1 Solutions to Common Problems .................................25

Introduction 7
Product Description ....................................................7 Appendix A
Precautions.................................................................7 Native Resolution .......................................................26
About the product .......................................................8
Appendix B
Chapter 2 Touchmonitor Safety ...................................................28
Installation and Setup 9 Care and Handling of Your Touchmonitor ...................29
Unpacking Your Touchmonitor ....................................9 Warning ......................................................................29
Touch Interface Connection .......................................11
MSR Interface connection(Optional) ..........................11
Appendix C
Product Overview .......................................................12
Technical Specifications .............................................30
Main Unit ..............................................................12
Touchmonitor Specifications .......................................31
Rear View .............................................................12
15" LCD Touchmonitor (1515L) Dimensions...............32
KensigntonTM Lock.................................................13
Installing the Touch Driver Software ...........................14
Installing the Serial Touch Driver (not applicable
to Acoustic Pulse Recognition and Projected-Capacitive
monitor) .................................................................14
Installing the Serial Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 98/95 and NT 4.0 .............................14 Regulatory Information 33
Installing the Serial Touch Driver for Windows 3.1 Warranty 36
and MS-DOS ........................................................15
Installing the USB Touch Driver ............................16
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98..............................................16
Installing APR USB Touch Driver for
Windows 7, Windows VISTA and
Windows XP ....................................................17

Chapter 3
Operation 18
About Touchmonitor Adjustments ...............................18
Side Panel Controls ..............................................19
Controls and Adjustment ............................................20
OSD Menu Functions ...........................................20
OSD Lock/Unlock .................................................20
OSD Control Options............................................21
Preset Modes .......................................................22
Power Management System.................................23
Display Angle..............................................................23
Projected-Capacitive Touch Technology .....................24
Gesture Support .........................................................24
 CHAPTER

1
INTRODUCTION

Product Description

Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.

This LCD monitor incorporates a 15” color active matrix thin-film-transistor (TFT) to provide
superior display performance. A maximum resolution of XGA 1024 x 768 is ideal for displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance
are Plug & Play compatibility, and On Screen Display (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

1-7
About the Product

The 1515L LED Desktop Touchmonitor is a 15” color display with the following features:
• The internal microprocessor digitally controls auto-scanning. For horizontal scan frequencies
between 31.5 KHz and 60.2 KHz, and vertical scan frequencies between 56.3Hz and 75.0 Hz.
In each frequency mode, the microprocessor-based circuitry allows the monitor to function at
the precision-of a fixed frequency.
• High contrast color LED display support resolution up to XGA 1024 x 768. Compatible with
VGA, SVGA, XGA (non-interlaced) and most Macintosh compatible color video cards.
• Power management system conforms to VESA DPMS standard.
• Supports DDC 2B for Plug & Play compatibility.
• Advanced OSD control for picture quality adjustment.
• Detachable stand for wall-mounting application.
• Optional touch screen function.

For full Product Specifications refer to Appendix C.

1-8 User Guide

 CHAPTER

2
INSTALLATION AND SETUP
This chapter discusses how to install the 1515L LCD touchmonitor and the driver software.

Unpacking Your Touchmonitor

Check that the following items are present and in good condition:

LCD monitor VGA cable USB cable

t

CD and Quick Install Guide

2-9
 Power cable for European models

Europe/VDE power cable

Power cable for Japan models

Japanese/PSE power cable Adapter/Terminal

Power cable for Asia models

and and

or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable

Power cable for Worldwide models

USA/UL Power cable Europe/VDE power cable

2-10 User Guide

Touch Interface Connection

Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.

1. Connect one end of the power cord to the monitor and the other end to the AC outlet.
2. Connect one end of either the touchscreen serial(RS232) cable or the touch screen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding(optional
module USB cable does not have thumb screws)
3. Connect one end of the video cable to the rear side of computer and the other to the LCD
monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the front panel to turn the monitor power on.

Magnetic Stripe Reader(MSR) Interface Connection(optional)

If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the PC. No
drivers are required to be loaded.
To change the MSR function mode from keyboard emulation to HID, load the “MSR CHANGE
[Link]” utility from the enclosed TouchTools CD or go online to [Link] to
download this utility.

Note: MSR function mode can be changed to HID mode from keyboard emulation mode and
back using the “MSR CHANGE [Link]” utility.

2-11
Product Overview

Main Unit

Rear View

TM
Kensington Lock

The KensingtonTM lock is a security device that prevents theft. To find out more about this
security device, go to [Link]

2-12 User Guide

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS

Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at [Link].

The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play
monitor.

Refer to the following appropriate section for driver installation instructions.

Depending upon whether you connected the serial communication cable or the USB
communication cable, only the serial driver or the USB driver should be installed.

2-13
Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition and Projected-Capacitive monitor)

Installing the Serial Touch Driver for Windows 7, Windows Vista,

Windows XP, Windows 2000, 98/95, ME and NT4.0.

NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.

1 Insert the Elo CD-ROM in your computer's CD-ROM drive.

2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects
the CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of
Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the [Link] program on the CD-ROM.
7 Click Open, then OK to run [Link].
8 Follow the directions on the screen to complete the driver setup for your version of
Windows.

2-14 User Guide

Installing the Serial Touch Driver for Windows 3.1 and MS-DOS

You must have a DOS mouse driver ([Link]) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS touch driver from Windows 98/95, follow the directions
below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive
may be mapped to a different drive letter).
3 Type cd\elodos_w31 to change to the correct directory.
4 Type Install and press Enter to start the installation.
5 Calculate the touchscreen.

2-15
 Installing the USB Touch Driver

Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP,
Windows 2000, ME and Windows 98.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If Windows 2000 or Windows 98 starts the Add New Hardware Wizard, do the following: 2
Choose Next. Select “Search for the best driver for your device (Recommended)” and
choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and
use Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again. 5
You will see several files being copied. Insert your Windows 98 cd if prompted. Choose
Finish.

If Windows 2000 or Windows 98 does not start the Add New Hardware Wizard, do the
following:

NOTE: For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup
program.
2 Follow the directions on the screen to complete the driver setup for your version of
Windows.

If the AutoStart feature is not active:

1 Click Start > Run.
2 Click the Browse button to locate the [Link] program on the CD-ROM.
3 Click Open, then OK to run [Link].
4 Follow the directions on the screen to complete the driver setup for your version of
Windows.

2-16 User Guide

 Installing APR USB Touch Driver for Windows 7, Windows VISTA and
Windows XP

Insert the Elo CD-ROM in your computer’s CD-ROM driver.

Follow the directions on the screen to complete the APR 3.1 driver setup for your version of
Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB cable
and alignment data is transferred.

NOTE: For the latest driver, go to [Link] and download it from the driver download section.

2-17
 CHAPTER

3
OPERATION

About Touchmonitor Adjustments

Your touchmonitor will not likely require adjustment. However, variations in video output and
application may require adjustments to the touchmonitor to optimize the quality of the display.

For best performance, your touchmonitor should be operating in native resolution, that is 1024 x
768 at 80k-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution.

Operating in other resolutions will degrade video performance. For further information, please
refer to Appendix A.

All adjustments made to the controls are automatically memorized. This feature saves you from
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If
there is a power failure, the touchmonitor settings will not default to the factory specifications.

3-18 User Guide

Side Panel Controls

1
2
3

Control Function
1 Menu/Exit Display/Exits the OSD menus.

2 1. Enter contrast of the OSD.

2. Increase value of the adjustment item.
3. Move OSD selection clockwise.

3 1. Enter brightness adjustment.

2. Decrease value of the adjustment item.
3. Move OSD selection counter-clockwise .

4 Select 1. Auto adjust function.

2. Selects the adjustment item from the OSD menus.

5 Power Switch Switches the power of the monitor.

3-19
Controls and Adjustment

OSD Menu Functions

To Display and Select the OSD Functions:

1. Press the Menu key to activate the OSD menu.
2. Use or to move clockwise, or counterclockwise through the menu. Press the “Select”
key, the parameter will be highlighted when selected.
3. To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.

NOTE: The OSD screen will disappear if no input activities are detected for at a minimum of
45 seconds or depending on how long the timer is set via the OSD menu. The time
ranges from 45 seconds to 255 seconds.

OSD Lock/Unlock

The OSD feature can be locked and unlocked. The monitor is shipped in the unlocked position.
To lock the OSD:
1. Press the Menu button and button simultaneously until a window appears displaying
“OSD Unlock”. Continue to hold the buttons down and the window toggles to “OSD Lock”.
2. To unlock the OSD, repeat the procedure until the “OSD Unlock” is displayed.

To lock the power:

1. Press the menu and button simultaneously until a window displaying “power unlock”
appears. Continue to hold the buttons until the “Power Lock”.
2. To unlock the power repeat the procedure until the “Power Unlock” is displayed.

3-20 User Guide

OSD Control Options

Control Description
Brightness Increases or decreases brightness Contrast
Increases or decreases contrast H-Position Moves
the screen left or right
V-Position Moves the screen up or down
Phase Increases or decreases the snow noise of the image after auto
adjustment is made.
Clock The dot clock is fine-adjusted after auto adjust. Sharpness
Adjusts sharpness of video.
OSD H-Position Moves the OSD position horizontally on the screen. When
the button is pressed, the OSD control menu will move
to the right side of the screen. Likewise, when the button
is pressed, the OSD control menu will move to the left side.
OSD V-Position Moves the OSD position vertically on the screen. When the
button is pressed, the OSD control menu will move to the top
side of the screen. Likewise, when the button is pressed, the
OSD control menu will move to the lower side.
OSD Time Adjusts the amount of the OSD menu is displayed.
Color Balance Press or to select 9300, 6500, 5500, 7500 and USER.
Only when selecting USER can you make adjustments to the
R/G/B content. Press Enter to restore to factory default setting.
Auto-Adjust Press Auto to enable this function. The Auto-Adjust will
automatically adjust V-Position, H-Position, Clock and
Clock-Phase.
Recall Defaults Returns the monitor to its default settings.
OSD Language Select from English, French, German ,Spanish and Japanese. Information
Description Indicates the current resolution, H-Frequency and
V-Frequency.

3-21
 Preset Modes

To reduce the need for adjustment for different modes, the monitor has default setting modes
that are most commonly used as given in the table below. If any of these display modes are
detected, the monitor automatically adjusts the picture size and centering. When none of the
mode is matched, the user can store their preferred modes in the user modes. The monitor is
capable of storing up to 7 user modes. The only condition to store as a user mode is the new
display information must have 1 KHz difference for horizontal frequency or 1 Hz for vertical
frequency or the sync signal polarities are different from the default modes.

H. Freq. Band Width

Mode Resolution (KHz) (MHz) H V

1 VGA 640 x 350 70 Hz 31.47 25.175 + -

2 VGA 720 x 400 70 Hz 31.47 28.322 - +
3 VGA 640 x 480 60 Hz 31.47 25.175 - -
4 MAC 640 x 480 66 Hz 35.00 30.34 - -
5 VESA 640 x 480 72 Hz 37.86 31.5 - -
6 VESA 640 x 480 75 Hz 37.50 31.5 - -
7 VESA 800 x 600 56 Hz 35.16 36 + +
8 VESA 800 x 600 60 Hz 37.88 40 + +
9 VESA 800 x 600 75 Hz 46.88 49.5 + +
10 VESA 800 x 600 72 Hz 48.08 50 + +
11 MAC 832 x 624 75 Hz 49.72 57.283 - -
12 VESA 1024 x 768 60 Hz 48.36 65 - -
13 SUN 1024 x 768 65 Hz 52.45 70.49 - -
14 VESA 1024 x 768 70 Hz 56.48 75 - -
15 VESA 1024 x 768 75 Hz 60.02 78.75 + +

3-22 User Guide

 Power Management System

The monitor is equipped with the power management function which automatically reduces the
power consumption when not in use.

Power
Mode Consumption
On <13W
Sleep <3W
Off <1W

It is recommend to switch the monitor off when it is not in use for a long time.

NOTE: The monitor automatically goes through the Power Management System (PMS) steps
when it is idle. To release the monitor from PMS condition, press any key on the
keyboard, Move the mouse or touch the touchscreen.
In order for the touchscreen to bring the monitor from the power management system,
the touchscreen function must be fully operational.

Display Angle

For viewing clarity, the LCD can tilt forward (up to -5 degrees) or backward (up to 90 degrees.)

CAUTION In order to protect the LCD, be sure to hold the base when adjusting the
LCD, and do not touch the screen.
3-23
Projected-Capacitive Touch Technology

When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches.
When connected to Windows XP computers, the touchmonitor reports single touches.

No additional drivers are required for this technology to work, it uses Windows HID drivers.
No calibration is required for this technology.

Gesture Support

The Projected-Capacitive touch technologies enable several gestures that support single and
multiple contacts. Refer to the Microsoft Website [Link]
com/en-us/library/dd940543 on the various gestures that are supported in Windows 7.

3-24
 CHAPTER

4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the
problem persists, please contact your local dealer or the Elo service center.

Solutions to Common Problems

Problem Suggestion(s)
The monitor does not respond 1. Check that the monitor’s Power Switch is on.
when turning on the system. 2. Turn off the power and check the monitor’s DC power cord
and signal cable for proper connection.

Characters on the screen are dim Refer to the About Touchmonitor Adjustments section to adjust the
brightness.

The video is blank 1. During operation, the monitor screen may automatically turn
off as a result of the Power Saving feature. Press any key to see if
the screen reappears.
2. Refer to the About Touchmonitor Adjustments section to
adjust the brightness.

Screen flashes when initialized Turn the monitor off then turn it on again.

“Out of Range” display Reconfigure the resolution of your computer to make one of the
monitor’s supported video mode (see Appendix C).See Appendix A
for more information on resolution.

Touch doesn’t work Make sure the touch cable is securely attached at both ends.

4-25 User Guide

 APPE ND I X

A
NATIVE RESOLUTION
The native resolution of a monitor is the resolution level at which the LCD panel is designed to
perform best. For the LCD touchmonitor, the native resolution is 1024 x 768 for the 15 inch size.
In almost all cases, screen images look best when viewed at their native resolution. The
resolution setting of a monitor can be lowered but not increased.

Input Video 15" LCD

640 x 480 (VGA) Transforms input format to 1024 x 768
800 x 600 (SVGA) Transforms input format to 1024 x 768
1024 x 768 (XGA) Displays in Native Resolution

The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the
number of pixels vertically in the LCD. LCD resolution is usually represented by the following
symbols:

VGA 640 x 480

SVGA 800 x 600
XGA 1024 x 768
SXGA 1280 x 1024
UXGA 1600 x 1200

A-26
 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels
vertically. Input video is also represented by the same terms. XGA input video has a format of
1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video
input format match the native resolution of the panel, there is a one to one correspondence of
mapping of input video pixels to LCD pixels. As an example, the pixel in column 45 and row
26 of the input video is in column 45 and row 26 of the LCD. For the case when the input video
is at a lower resolution than the native resolution of the LCD, the direct correspondence between
the video pixels and the LCD pixels is lost. The LCD controller can compute the correspondence
between video pixels and LCD pixels using algorithms contained on its controller. The accuracy
of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor
fidelity conversion can result in artifacts in the LCD displayed image such as varying width
characters.

A-27 User Guide

 APPE ND I X

B
TOUCHMONITOR SAFETY
This manual contains information that is important for the proper setup and maintenance of your
touchmonitor. Before setting up and powering on your new touchmonitor, read through this
manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).
1 To reduce the risk of electric shock, follow all safety notices and never open the
touchmonitor case.
2 Turn off the product before cleaning.
3 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not
block or insert anything inside the ventilation slots.
4 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.

Ensure that your installation/setup is designed/equipped to maintain operating temperature

within the specified operating conditions (refer to the section TouchMonitor Specifications).

B-28
Care and Handling of Your Touchmonitor

The following tips will help keep your touchmonitor functioning at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick power supply or display unit
cabinet. The unit is not user serviceable. Remember to unplug the display unit from the
power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or
benzene, abrasive cleaners or compressed air.
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified
service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on a clean cloth and
wipe the touchscreen. Never apply the cleaner directly to the touchscreen.

Warning

This product consists of devices that may contain mercury, which must be recycled or disposed of
in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the
monitor display contain mercury.)

Waste Electrical and Electronic Equipment(WEEE) Directive

In the European Union, this label indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and
recycling.

B-29 User Guide

 APPE ND I X

C
TECHNICAL SPECIFICATIONS

C-30
Touchmonitor Specifications

Model 1515L
LCD Display Active Matrix TFT LCD with LED backlighting
Display Size 304.(H) x 228.(V) mm
Pixel Pitch 0.297(H) x 0.297(V) mm
Display Mode
VGA 640 x 350 (70Hz)
VGA 720 x 400 (70Hz)
VGA 640 x 480 (60 / 72/ 75Hz)
SVGA 800 x 600 (56 / 60 / 72/ 75Hz)
XGA 1024 x 768 (60 / 70 / 75Hz)
Max. Resolution
XGA (1024 x 768) at 75Hz maximum
Contrast Ratio
700 : 1 (typical)
Brightness
Non Touch: typical 250 Cd/m2; Min 200 Cd/m2
AccuTouch: typical 200 Cd/m2 ; Min 150 Cd/m2
IntelliTouch: typical 225 Cd/m2 ; Min 170 Cd/m2
Projected-Capacitive: typical 225 Cd/m2 ; Min 170 Cd/m2
16ms
Response Time 16.2M
Display Color Vertical 140° total
Viewing Angle
Horizontal 160° total
R.G.B. Analog 0.7Vp-p, 75 ohm
Input Signal Vi d eo S y n c TTL Positive or Negative
Mini D-Sub 15 pin
Menu, , , Select, Power
Signal Connector
Contrast, Brightness, H-Position, V-Position,
Side Controls
OSD Color Temperature, Phase, Clock, OSD Time, Recall,
Language: English, French, German, Spanish, Japanese
DDC 2B
AccuTouch/IntelliTouch/Projected-Capacitive
Plug & Play
Input AC 100-240V, 50-60Hz
Touch Panel (optional) o o o o
0 C ~ 40 C (32 F ~ 104 F)
Power Adapter 20% ~ 80% (No Condensation)
Operating Conditions Temperature To 12,000 Feet
o o o o
Humidity -20 C ~ 60 C (-4 F ~ 140 F) 10%
Altitude ~ 95% (No Condensation)
Storage Conditions Temperature
372.8 x 310 x 175mm
Humidity
4.38Kg
Dimensions (HxWxD)
UL, C-UL, FCC-B, CE, VCCI, C-Tick, MPRII , S(Semko)
Weight (Net)
Certifications
Note: Use a UL and IEC certified external AC adapter with a limited power source(marked LPS) rated 12 Vdc,
2.5A.

C-31 User Guide

15" LCD Touchmonitor (1515L) Dimensions

C-32
 REGULATORY I NFORMATION
I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current requirements
indicated on the manufacturer’s label. Connection to a different power source than those
specified herein will likely result in improper operation, damage to the equipment or pose
a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazardous
voltages generated by this equipment which constitute a safety hazard. Service should be
provided only by a qualified service technician.
C) Contact a qualified electrician or the manufacturer if there are questions about the
installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio
noise emissions from digital apparatus as established by the Radio Interference
Regulations of Industrie Canada.
C) Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided cords and
cabling may compromise electrical safety or CE Mark Certification for emissions or
immunity as required by the following standards:
This Information Technology Equipment (ITE) is required to have a CE Mark on the
manufacturer’s label which means that the equipment has been tested to the following
Directives and Standards: This equipment has been tested to the requirements for the
CE Mark as required by EMC Directive 2014/30/EU indicated in European Standard EN
55032 Class B and the Low Voltage Directive 2014/30/EU as indicated in European
Standard EN 60950-1.

33 User Guide
D) General Information to all Users: This equipment generates, uses and can radiate radio
frequency energy. If not installed and used according to this manual the equipment may
cause interference with radio and television communications. There is, however, no
guarantee that interference will not occur in any particular installation due to site-specific
factors.
1) In order to meet emission and immunity requirements, the user must observe the
following:
a) Use only the provided I/O cables to connect this digital device with any computer.
b) To ensure compliance, use only the provided manufacturer’s approved line cord. c)
The user is cautioned that changes or modifications to the equipment not
expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television reception, or
any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to correct the
interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected receiver.
iii) Reorient the affected receiver’s antenna.
iv)Plug the digital device into a different AC outlet so the digital device and the
receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device does not use.
(Unterminated I/O cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not use
AC adapter plugs. (Removing or cutting the line cord ground may increase RF
emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or
television technician.

34
 III. Agency Certifications

The following certifications have been issued for this monitor:

• Australia C-Tick
• Canada cUL
• Canada IC
• China CCC (Asia models only)
• China RoHS (Asia models only)
• Europe CE
• Japan VCCI
• United States FCC
• United States UL
• Argentina S-mark
• Taiwan BSMI (Asia models only)
• Korea MIC (Asia models only)

This class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference reveived, including interference that may cause undesired operation.

35 User Guide
 WARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller
warrants to Buyer that the Product shall be free of defects in materials and workmanship. The
warranty for the touchmonitors and components of the product is 3 (three) years.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any
time and from time to time make changes in the components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after
discovery) of the failure of any Product to conform to the warranty set forth above; shall describe
in commercially reasonable detail in such notice the symptoms associated with such failure; and
shall provide to Seller the opportunity to inspect such Products as installed, if possible. The
notice must be received by Seller during the Warranty Period for such product, unless otherwise
directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall
package the allegedly defective Product in its original shipping carton(s) or a functional
equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by
Seller that the Product fails to meet the warranty set forth above, Seller shall correct such
failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the
Product. Such modification, repair, or replacement and the return shipment of the Product with
minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or
damage in transit, and may insure the Product. Buyer shall reimburse Seller for
transportation cost incurred for Product returned but not found by Seller to be defective.
Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or
at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the
warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to
Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line
basis over Seller’s stated Warranty Period.

36
 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE,
SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR
OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR
OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED
TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET
FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT
SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION
OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL,
INDIRECT, OR INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all
liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of
any system design or drawing and (ii) determining the compliance of Buyer’s use of the
Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full
responsibility for all warranty and other claims relating to or arising from Buyer’s products,
which include or incorporate Products or components manufactured or supplied by Seller.
Buyer is solely responsible for any and all representations and warranties regarding the Products
made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any
liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to
Buyer’s products or representations or warranties concerning same.

37 User Guide
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