How to read your bill

1 Bill-specific information:
a. Service period dates: The service days included in
this bill. Note: The number of days in a billing 1
period may fluctuate due to weekends, holidays or
changes in the date we read your meter.
b. Statement date: The date upon which the monthly
bill is generated.
c. Account number: This is a unique identifier for the 2
7
customer at this address – refer to this number if
3
you contact FPL about your account.
d. Service address: The location where electricity is
being provided. 8
4

2 Total amount due: The amount you owe for services

already used during the billing period, plus any outstanding
service charges, deposits or late payment fees incurred.
5
3 New charges due by: When the payment for new charges
is due.

4 Bill summary: A high-level summary of the total amount 6

due and payments received during the service period
indicated on your bill.

5 Bill messages: Important and timely information that can

benefit our customers. 9
10
6 How to contact FPL: You can manage your account, make
a payment, report an outage and more at [Link], or you
can call us.

7 Energy usage history: Illustrates the monthly kilowatt-

hours (kWh) used for the last 13 months.

8 Keep in mind: Important information that can benefit

our customers.
Stay connected
9 Customer contact information: Name associated For a fast, easy way to stay informed and report
with the account and the address requested to have
communications sent. outages, download the FPL Mobile App.
[Link]/MobileApp
10 Payment mailing address: Location to send a check
payment for this bill. For more payment options, visit
[Link]/WaysToPay.

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 How to read your bill (continued)

11 Rate: Determines how the bill is calculated – for this

account, RS-1 for residential service.

12 Electric service amount: These charges are regulated

by the Florida Public Service Commission. The total 14
electric service amount is made up of the following
charges:
a. Base charge: A fixed monthly amount to cover the 11
cost of providing service to your location. This 15
charge includes the cost of the meter, billing and
12
providing customer service. It is applicable whether
or not electricity is used. 13
b. Non-fuel charge: This total charge is made up of
base rates and the following charges:
» Energy Conservation Cost Recovery Charge
(ECCR): Cost of programs designed to reduce
electric demand and consumption.
» Capacity Cost Recovery Clause (CCRC):
Cost for purchasing electricity from non-
FPL-owned resources, as well as certain
nuclear-related expenses.
» Environmental Cost Recovery Clause
(ECRC): Cost to meet environmental laws and
regulations. 16
» Storm Protection Plan Cost Recovery
Clause (SPPCRC): Cost to strengthen the grid
in order to reduce restoration costs and
outage times during major storms, as well as
improving day-to-day service reliability.
» Transition credit: Addresses the difference
in costs to serve FPL and former Gulf Power
customers in a reasonable manner for all
customers. Transition credit will decline to
zero over a five-year period, fully aligning 14 Meter summary
rates by Jan. 1, 2027. a. Meter number: Unique identifier associated with your electric bill.
c. Fuel charge: The cost for fuel required to provide b. Next meter read date: Date the next meter reading is scheduled
each kilowatt-hour (kWh) of electricity. FPL makes to take place.
no profit on fuel costs. c. Meter reading from the last day of the service period minus the
meter reading from the last day of the previous service period to
13 Taxes and charges: Taxes and fees may vary by area, determine kWh used during the service period for this bill.
with amounts established by local governing bodies. FPL
collects these costs for distribution to appropriate entities 15 Energy usage comparison: Compares the kilowatt-hours (kWh) used
and does not profit from them. The amount is made up of this month to last month, and to last year for the same period. A variety
the following charges: of factors may affect energy usage. For tips to manage your energy
a. Gross receipts tax: Tax on a customer’s electric usage, visit [Link]/WaysToSave.
bill that is paid to the State of Florida.
b. Franchise charge: Fee on a customer’s electric 16 Bill messages: Important and timely information that can benefit
bill that is collected by FPL and provided to the our customers.
appropriate local municipality or county
government.
c. Regulatory assessment fee: Tax on a customer’s
electric bill that is paid to the Florida Public Service
Commission.

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