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Understanding Insurance Basics

The document provides a comprehensive overview of insurance, including key terms, types of risks, principles of insurance, and the process of obtaining and making claims on insurance policies. It explains the roles of the insurer, insured, and beneficiary, as well as the importance of pooling risks and how premiums are determined. Additionally, it outlines the functions of insurance brokers and the stages involved in arranging insurance coverage.

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0% found this document useful (0 votes)
22 views10 pages

Understanding Insurance Basics

The document provides a comprehensive overview of insurance, including key terms, types of risks, principles of insurance, and the process of obtaining and making claims on insurance policies. It explains the roles of the insurer, insured, and beneficiary, as well as the importance of pooling risks and how premiums are determined. Additionally, it outlines the functions of insurance brokers and the stages involved in arranging insurance coverage.

Uploaded by

sahlainfas03
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Insurance- Aspire Business School

Insurance
Terms in Insurance
1. Insurer/Underwriter: One who provides insurance.
2. Insured: One who gets insurance cover.
3. Beneficiary: Is the person who will get payment against insurance claim from
insurance.
4. Assessor/Actuaries: Somebody employed by an insurance company to assess risks
and fix premiums
5. Sum Insured: Is amount which the insurer promises to pay at the maximum.
6. Premium: Amount which is to be paid on order to buy an insurance cover. Once paid
it is non-refundable. Premiums are to be paid on annual basis.
7. Insurance Policy: Contract of Insurance.
8. Cover Note: A document of transitional nature which acts a proof of insurance
before insurance policy is issued.
9. Claim form: Is a written document which has to be submitted by the beneficiary to
the insurer to the payment against financial loss.
10. Proposal form: Document on which written data about the insured is collected. On
basis of this data premium are calculated

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What is Insurance?
• Insurance is a form of agreement between an insurance company and private
individuals/organizations to make a compensation against financial losses as a result
of a certain specific reasons
• Insurance provides companies and people with financial protection in the event of a
loss
• Although insurance policies can be very costly to take they are regarded as
investments
• So if a business / person’s property was damaged by fire , flood or theft or if an
employee or customer was accidentally insured or if a person who had life insurance
died financial compensation would be received
• Therefore insurance provides both firms and individuals with confidence

People in insurance
• There are 3 main people in an insurance policy
1. Insurer
2. Insured
3. Third party / Beneficiary

Insurer
• Insurer is the person / Firm that provides an insurance policy for a premium price
• Insurer is usually the insurance company

Insured
• The insured is the person / Firm who buys the insurance policy from the insurer

Third Party / Beneficiary


• Person who benefits from the insurance policy
Example-Wife of a man with life insurance

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Why Insurance cover is obtained


1. It gives confidence to the person/business.
2. It can be obtained as a measure of saving for a certain future plan.
3. As an investment
4. It can give financial protection.
5. Sometimes it is a obligation.

How Insurance works


• Insurance works on the basis of pooling of risks.
• All people who have a same type of risk, make payment of premiums to the insurer.
• Of all the people under insurance policy, only few suffer financial loss, they claim
and get their payment out of the total premiums submitted

What is Pooling of Risks?


• Insurance company relies on premium payments by businesses and individual’s for a
range of different types of insurance policies
• These premium payments are received by the insurance company and then are
invested
• The income received from investments is added to the investment pool
• Then firms and individuals who claim their insurance policy are then paid using the
investment pool

The reason for pooling of risks


• When losses happen to firms or individuals who are insured , the insurance company
has to compensate to those policy holders paying more that they have actually paid on
premiums
• So the pooling of risk principle is used because many people make payments and
never claim the policy
• Since Insurance companies are profit motivated the premium payments collected are
invested for a financial return so that the shareholders of the insurance companies are
rewarded in the form of dividends

How Insurer makes profits


• Only few of the total insured, claim their loss.
• Insurer will invest the money of premiums wisely making sure he has enough cash

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How Insurance Company uses Premiums


1. To make claim payments.
2. Meet administrative expensive.
3. To reinsure.
4. To invest.

Factors effecting the Premium


1. Size of Pool = Pool↑:Premium↓
2. Intensity of Risk = Intensity of Risk↑: Premium ↑
3. No of Risks = No of Risks ↑: Premium ↑
4. Sum Insured = Sum Insured ↑: Premium ↑
5. Previous claim history = previous claim history ↑: Premium ↑

Types of Risks
• Under insurance there are 2 type of risk
1. Insurable Risks
2. Uninsurable / Non-insurable Risks

1. Insurable risks
Those risks against which probabilities of occurrence can be mathematically calculated on
the basis of available past data for example theft, accident.

a) Fire , Theft and natural disaster risks insurances


• Insurance policies will cover the insured for a combination of risks as it is unlikely
they will need a separate policy for each risk
▪ Buildings and contents insurance-This policy is taken by firms
and individuals who own property , to protect these properties from loss i.e.
fire , flood , theft and any other natural disasters .When this policy is claimed
the insured’s property can be rebuilt , repaired or replace their properties
▪ Consequential loss insurance-This policy is particular important to
companies .This type of insurance covers the loss of earnings by fire or other
damage to property and even cover the cost of setting up another property for
the firm to operate in until the previous property is in usable condition
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b) Marine risks and insurances (importers and exporters)


▪ Hull Insurance-This protects ship owners from accidental damage to their
ships
▪ Ship owners’ liability insurance-This covers ship owners for
possible damage to other sips or quaysides and also for injury to passengers or
crew members
▪ Cargo insurance-This protects owners of cargo being transported by ship
from the financial impact of damage / loss of cargo
▪ Freight Insurance-This provides ship owners with compensation if they
are not paid for their transport services

c) Aviation Insurance
• Aviation insurance are very similar to marine insurances and are equally important to
importers and exporters
a) Planes
b) Crew
c) Passengers
d) Port Installation
e) Public Liability
f) Cargo

d) Accident risks Insurance


• This category of insurances covers accidental risks that could happen in a workplace ,
house , vehicle and even on a holiday
▪ Employers liability insurance-This protects firms against
compensation claims made by an employee that got injured performing their
job
▪ Public liability insurance-This protects firms against compensation
claims made by anyone who may have been injured on company premises
▪ Motor vehicle insurance –This protects the owner / driver of a vehicle
if they are involved in accident. The insurance company will pay for vehicle
repairs and or replacements and the insurer will also pay compensation for
anyone injured in the accident
▪ Accident and Health insurance-This provides the insured who
experience’s a serious injury , sickness or even an accidental death with
benefits such as full paid hospital expenses , medical or surgical expenses and
even provides income payments to cover a period when they are unable to
work

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▪ Travel insurance-This protects a travelers holiday cost against


cancellations and interruptions and also provides medical cover and cover for
the loss / damage of property
e) Business Risk insurance
• These are additional risks that a firm may wish to protect themselves against
▪ Bad debt insurance-This protects companies from losses caused by
customers failing to pay for goods that they have purchased on credit
▪ Goods in transit insurance-This protects organizations against theft
or damaged goods that may be transported to a warehouse or a customer
▪ Fidelity guarantee insurance-This protects firms from employees
who may try to steal cash or goods or try to defraud the company
▪ Stock insurance-This protects stock of very high value in warehouses
▪ Machinery and Equipment insurance-This protects high value and
specialist machinery and equipment that have been specifically for the firm
f) Life Insurance
• A firm and individuals may decide to insure the life of an important individual in a
firm (Director , Partner , Owner) or the family income earner (Bread winner)
• The insured may do this so that if that person dies the company or family of that
individual will receive a large sum of money so that they are not put in a financial
difficulty
I) Whole Life policy: Lump sum payable at death.
II) Endowment policies: Agree sum payable at the end of a
number of years on
the maturity of the policy, death whichever is sooner.
III) Family income protection policy: Paid on death of insured
in series of
regular payment.
IV) Mortgage payment Insurance: On the death of legal
mortgager, company
pays.
V) Group Insurance: Taken by s mall employer for employees
in place of pension scheme for employees

2. Non-Insurable Risks
Those risks against which probability of occurrence cannot be mathematically determined for
example failure in exam and change in fashion
• More examples which can be seen are:
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1. Making a trading loss


2. Going out of business (becoming insolvent)
3. Stock going out of date and becoming unusable
• The reasons for a company making a loss or becoming insolvent could be due to poor
management or its good and services have become outdated
• These factors are impossible for an insurance company to calculate so are regarded as
uninsurable risks

Principles of Insurance
• There are 5 main principles
1. Indemnity
2. Utmost good faith
3. Insurable interest
4. Contribution
5. Subrogation
1) Indemnity
• Indemnity applies to all types of insurance except for life insurance
• This principle means that someone seeking to take out insurance should not be able to
profit from a loss incurred
• Example-If a 2 year old vehicles is damaged beyond repair the insurer will only
compensate for the value of the care. The insurer will not buy the insured a brand new
car
• So the insurer will try to bring the property to the position it was before the loss
incurred
2) Insurable Interest
• This principle is applied to any and all insurance policies
• Under this principle it states that the insured should be directly affected by the loss in
terms of financial loss
• Example-A man owns a bookshop right next door to him is a stationary shop. The
bookshop owner cannot insure the stationary shop for theft or fire as a loss does not
directly affect the bookshop owner since the bookshop owner does not own the
property
3) Utmost Good Faith
• This applies to any and all insurance policies
• Utmost good faith in simple terms is the honesty between the insurer and insured
• Utmost good faith means that both insurer and insured must not conceal anything
related to the policy during negotiations before a policy is agreed upon
• Failure to disclose information would lead to the insurance policy being void
• Example-If a person with a life threatening disease applies for a life insurance and did
not disclose this information with the insurer it would make the policy void if
the insurance company were to find out
4) Contribution

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• This principle is applied when the insured tries to cover the same risk over and over
again but from different insurance companies
• So all the insurance companies will contribute in case of a loss
5) Subrogation
• This principle is applied when the insured receives compensation against on item such
as a watch which has been stolen
• The insured does not have ownership from the date the compensation has been paid
• However in the event that the insured receives the item the insured will either have to
repay the compensation back to the insurer or give the recovered item to the insurer as
it is now owned by the insurer

Evaluating Insurance Quotation Depends upon


1. Risks covered.
2. Claim payment history of insurer.
3. Financial worth of insurer.
4. Terms and conditions of insurance.
5. Amount of Premium

Arranging an insurance cover


▪ Stages of arranging an insurance cover
• There are 4 main stages involved in obtaining insurance

Stage 1
• Request for an insurance quotation

Stage 2
• Complete an insurance proposal form
• People and firms wishing to take a insurance against particular losses must fill in a
proposal form

Stage 3
• Receive a cover note
• The insurance company will assess the proposal received and the risk associated
with it
• When the proposal has been accepted and the first premium payment is made a
cover is issued and sent to the insured
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Stage 4
• Receive insurance policy and certificate of insurance
• The insurance company then issues a financial policy document that details all of
the terms and conditions of the insurance agreement
• A certificate of insurance is attached to the policy to act as a proof that the
insured has insurance when needed
• Example-In the UK to tax a vehicle a proof of insurance is required

Insurance broker
• The insurance broker is the middleman of insurance
• An insurance broker is the person who works on behalf of the insured to negotiate
the terms and cover provided by the insurer in the insurance policy

The role of an insurance Broker


• To give advice on insurance matters to clients
• To collect premiums
• To place insurance with insurance companies and with underwriters
• To arrange the documentation of insurance and pass it on to clients
• To provide assistance when making claims
• To assist when risks are difficult to cover and where risk is high

Effecting an Insurance Policy


1. Buyer will contact insurer for covering a certain risk.
2. Insurer will appoint a surveyor.
3. Surveyor will check the insured and get necessary information on the proposal form.
4. On the basis of information collected on the proposal form, the insurer will calculate
the premium.
5. Buyer will pay the premium and will get the premium receipt and cover note from
the insurer.
[Link] a few days insurance policy is issued.

Making a Claim
• There are 2 main stages involved in making an insurance claim

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Stage 1
• Claim form
• If a loss occurs the insurance company is informed and it will send the insured a
claim form

Stage 2
• Compensation received
• As long the claim and policy satisfy all the principles of insurance the insurance
company will pay compensation

Effecting Insurance Claim


1. After the accident, Insured or beneficiary will contact insurer and the police
department.
2. Insurer will appoint a surveyor.
3. Surveyor will contact the insured or beneficiary and give him/her a claim form.
4. The insured/beneficiary will fill in the claim form and provide all
relevant documentary evidence.
5. If the surveyor and police department find out correctness of the claim, payment will
be made to the beneficiary.

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Common questions

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Pooling of risks is a fundamental mechanism in insurance where many individuals pay premiums to an insurer, allowing the risk of financial loss to be spread across a large group. This system ensures that the few who do suffer losses receive compensation funded by the collective premiums of those who do not. This diversification means that insurers can manage the unpredictability of claims while maintaining the ability to invest the pooled premiums for profit, enhancing financial stability for both the insurers (who can pay claims through investments returns) and the insured (who benefit from assured compensation). This system relies on statistical theory, enabling insurers to predict aggregate losses and adjust premiums accordingly .

Insurable risks are those for which the probability of occurrence can be statistically calculated and quantified, such as theft or accidents, allowing insurers to set appropriate premiums and prepare for potential payouts. These risks typically involve tangible, quantifiable events with historical data enabling predictions . Non-insurable risks, such as a trading loss or becoming insolvent, lack this predictability due to their dependence on factors like management decisions and market trends. This unpredictability renders them financially hazardous for insurers, as they cannot be precisely measured or priced, leading insurers to focus on insurable risks where outcomes are more controllable and definable .

Utmost good faith requires both the insurer and insured to disclose all relevant information truthfully during the insurance negotiation. This transparency ensures that the terms of the policy accurately reflect the underlying risks, thus preventing future disputes and the nullification of the policy due to non-disclosure . Insurable interest mandates that the insured must stand to suffer a direct financial loss if the insured event occurs, ensuring that insurance remains a tool for risk management rather than speculation. It avoids moral hazard by guaranteeing that the insured has a legitimate financial stake in preventing or mitigating the loss . Together, these principles foster a robust and fair insurance market by ensuring transparency and alignment of interests among all parties involved.

Insurance companies assess risk by evaluating the likelihood and potential severity of a claim. This involves analyzing the insured's historical data, the type and extent of coverage sought, and broader factors such as economic conditions. Based on this assessment, premiums are set to correspond to the risk level, ensuring that higher risks incur higher premiums. This meticulous risk assessment and pricing are crucial to ensuring that premium income is sufficient to cover claims, administrative costs, and provide a return on investment. Without accurate risk assessment, an insurer could either face financial losses (if premiums are undercharged) or lose competitiveness and market share (if overcharged), undermining financial stability and market position .

Insurance brokers act as intermediaries between insurers and insured, providing valuable services that facilitate insurance transactions and foster competitive insurance markets. Brokers advise clients on suitable insurance covers, aid in preparing insurance documentation, and negotiate terms with insurance companies. Their expertise ensures that clients receive comprehensive coverage that aligns with their needs and risk profiles. Brokers also assist in claims processing, advocating for clients to ensure fair settlements. By leveraging these services, clients benefit from brokers' extensive market knowledge, which can lead to cost-effective and tailored insurance solutions, thereby enhancing the overall efficiency and satisfaction in the insurance purchasing process .

A cover note acts as an interim proof of insurance between the acceptance of an insurance application and the issuance of the formal policy document. It provides immediate temporary coverage, specifying terms of insurance coverage, so the insured is protected from the onset of risk associated with the policy. This document is critical in situations where insurance is required, such as legally needing proof of insurance before driving a vehicle or commencing business operations. The cover note thus ensures continuous coverage and compliance with legal or contractual requirements during any administrative processing delays . This function is essential in mitigating risk exposure before the official policy is processed and delivered .

Claim payment history provides insight into how punctually and fairly an insurer resolves claims, significantly impacting their reliability and reputation. When evaluating insurance quotations, potential policyholders examine this history to assess an insurer's likelihood of honoring claims efficiently. An insurer's track record affects customer trust and satisfaction; a company known for timely claims processing is likely to be preferred even if premiums are marginally higher. This history is critical as it informs the insured about potential future interactions, ensuring that expectations are aligned with service delivery and reducing the risk of policy disputes. Consequently, claim payment history is a fundamental component of the due diligence undertaken in insurer selection .

The principle of indemnity ensures that a person cannot profit from an insurance claim by being compensated more than the actual loss suffered. It applies to all types of insurance except life insurance. For most insurances, this means that the insurer compensates only for the value of the lost or damaged item, bringing the property back to its original state before the loss occurred. In contrast, life insurance does not adhere to indemnity, as it pays out a predetermined sum upon the death of the insured, rather than a value reflecting loss, because the value of life cannot be precisely calculated .

Insurers utilize premiums primarily to pay claims, cover administrative costs, and reinvest in financial markets to generate returns. By investing premiums wisely, an insurer can enhance profitability and ensure sufficient reserves for future claims. This investment strategy needs to be balanced with maintaining liquidity to meet claim obligations without unnecessary delay . Ethical considerations involve ensuring transparency about how funds are managed, avoiding overly speculative or unsustainable investments that could jeopardize solvency. Insurers must also fulfill their promises promptly without inflating premiums unjustifiably, maintaining fairness, and upholding consumer trust and regulatory compliance .

The principle of subrogation allows insurers to assume the rights of the insured to pursue a third party responsible for a loss after compensating the insured. This principle is crucial because it helps insurers recover costs from the parties truly responsible for losses, thus controlling insurance costs and premiums. By preventing double compensation for the insured and enabling insurers to reclaim compensation amounts from third parties, subrogation maintains the integrity of insurance systems and ensures fair distribution of financial responsibilities . Its application mitigates financial exposure for insurers and reinvests funds back into the insurance pool, supporting stable premiums and enhanced claims management efficiency .

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