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Marketing Objectives and Strategies Explained

The document outlines marketing objectives such as increasing market share, revenue, and brand building, alongside the product life cycle stages from development to decline. It discusses extension strategies to prolong product life and introduces the Boston matrix for analyzing product portfolios. Additionally, it covers the marketing mix (4 P's) and differentiates between B2B and B2C marketing strategies.

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Ashane Dwight
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0% found this document useful (0 votes)
7 views8 pages

Marketing Objectives and Strategies Explained

The document outlines marketing objectives such as increasing market share, revenue, and brand building, alongside the product life cycle stages from development to decline. It discusses extension strategies to prolong product life and introduces the Boston matrix for analyzing product portfolios. Additionally, it covers the marketing mix (4 P's) and differentiates between B2B and B2C marketing strategies.

Uploaded by

Ashane Dwight
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Chapter 9

Marketing objectives and strategy

Marketing objectives

1. Increase market share

* Higher market share is likely to give a business a competitive edge.

* Higher market share, produce more goods and services and as a consequence *
can achieve economies of scale. Eg. Lower supplier cost

2. • Increase in revenue

: Higher revenue and hence higher profit. Company has more budget to invest in

marketing activities, being sponsor and international event.

3. Build a brand

: Many businesses want to establish the name of their company or their products.
Strong brands can generate huge returns for a business.

: Build brands may exploit a unique selling point, invest heavily in television
advertising and etc.

Product life cycle

The product life cycle shows the different stages that a product passes through
over time and the sales that can be expected at each stage.

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


2.1 Product development :

* During development stage the product is being researched

and designed.

* Suitable ideas must be investigated, developed and tasted.

2.2 Introduction :

* Production will be launched in the market. As the product is new to the

market, initial sales are likely to be slow.

* No generate profit

* Research and development cost & Promotion cost might be high

2.3 Growth

-* Sales may begin to grow rapidly, new customers buy the product and there are
repeat purchases.

* Unit costs may fall as production increases.

* Creates profitable

2.4 Maturity and saturation

:* The product has become established with a stable market share at this point.
*Sales reach to their highest point and competitors will have entered the market
to take advantages of profits.

2.5 Decline

* For the majority of products, sales will eventually decline. This is usually due to
changing in taste, new technology or introduction of new products

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


3. Extension Strategies

* ways to prolong the life of a product before it starts to decline, are popular with

business.

Eg. Advertising , Launch new design, sell in new areas

Two general approaches are often used

[Link] some adjustments to the product

Many companies try to prolong the life of the product by 'freshening' it up. This
might involve making improvements, updating the product, repackaging the product
or extending the range.

2. Invest in promotion.

Some businesses prefer to leave the product unchanged but give a boost to falling
sales by investing in promotion campaigns.

*One approach is to find new uses for a product.

*Some businesses try to find new markets for their products.

*Investment in a advertising campaign can sometimes boost sales

*Another approach is to encourage more frequent use of the product.

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


The effect that an extension strategy can have on a product life cycle is shown in
the above diagram

● As the market becomes saturated and sales begin to fall,


● the decline in sales is delayed by the use of an extension strategy.
● It would be sensible for a business to extend the life of a mature product
before sales start to decline.
● Firms that can predict falling sales from market forecasts may attempt to
use extension strategies before the decline takes place — that is at the
maturity stage.

Boston matrix and the product portfolio

The product portfolio :

the product portfolio will be made up of product lines.

Eg. Nestle produce wide range of products, including Kitkat, Milkybar and Yorkie
and constantly look to launch new products.

4.2 Boston matrix :

A means of analyzing the product portfolio and informing decision making about
possible marketing strategies.

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


Stars :

is a product with a high market growth and relatively high market share.

Stars are valuable to businesses.

• Cash cows :

is high market share but the market weak of growth. This position

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


is likely to profitable but little chance of increasing in sales and profits in future.

• Question mark :

Product with relatively low market share in fast-growing market. It is

unclear what should be done with these products

• Dogs :

These are products with a relatively low market share in market and low growth.

Dogs have poor prospects for future sales and profits.

Businesses can make use of the Boston matrix to manage their product portfolios.

Balancing product lines:

Businesses must ensure that their product portfolios do not contain too many items
within each category.

Naturally, they do not want lots of dogs, but they should also avoid having too many
stars and question marks

Taking appropriate decisions:

Products in different categories in the matrix may require different approaches

Stars have great future potential. They are future cash cows. A business will need
to build the brand of these products so that sales increase and competition is
fought off successfully.

Cash cows might be milked for cash, which can then be used to develop other
products

For question marks a business has choices. It can build the brand, hoping to turn it
into a star, harvest the product by raising price and cutting promotion so that
profits are increased,

Dogs may be divested if they are not making a profit or in some cases harvested.

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


Marketing mix ( 4 P’s)

refers to elements of a firm’s marketing strategy that are designed to meet


the needs of its customers.

.1 Product

.2 Price

3 Promotion

.4 Place

4P’s Strategies for mass market Strategies for niche market


Product - -
there will be many products Products is likely to significant
competing for customer attention. differences from its rivals.
- -
The most successful businesses Products will be designed
product in some way.(developing carefully in order to meet the very
USP) specific needs of customer.
Price The prices charged by businesses Higher price can be charged
in a mass market are likely to be very without losing significant market
similar. share to rival
-
Dominant firms can charge lower
price since achieve economies of
scales.
Promotion In the absence of price Promotion and advertising will
competition. Firms look to non-price tend to be more targeted. Since
competition to help gain an edge. niche market are smaller there is
Eg. Advertising less need to use national media
Place Business serving mass markets Business selling into niche
will often use market are often more selective
- Multiple channels to distribute when choosing distribution
their goods. channels.
eg. Business selling fast-moving - They are more likely to use

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM


consumers goods will target exclusive distributors or to
supermarkets, wholesalers handle distribution privately.
independents and any other outlet
that is suited to their particular
product.

Strategies for business to business(B2B) and Business to consumers (B2C)

Businesses produce and sell goods to other businesses are known as B2B

Businesses produce and sell goods to consumers are known as B2c

Outbound Marketing Strategies:

This involves directing marketing material at potential customers whether they are
expecting it or not. eg. Direct email, marketing by telephone, sponsorship and
targeted adverts.

Inbound marketing strategies:

This involves attracting potential customers to websites when they are looking for

suppliers or solutions to problems.

This methods also have challenges since it requires effort and resources to build
up enough useful content on websites to convert visitors into leads.

Mrs. [Link] BSc(Mgt) J’pura, PGDE, AMABE, MLRHRM

Common questions

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A strong brand enhances a company's market position by establishing customer loyalty, differentiating products, and creating perceived value. In mass markets, strong brands command recognition, enabling premium pricing and more prominent shelf spaces in retail settings . This strength facilitates penetration into new markets and upholding market share despite competition . Within niche markets, branding solidifies credibility and attracts customers seeking specialized products, justifying higher prices due to the brand's reputation . In both scenarios, robust branding equips businesses to withstand competitive pressures and secure sustainable growth .

Companies utilize unique selling propositions (USPs) to highlight distinct product features that set them apart from competitors in a crowded market. By emphasizing unique benefits or innovations, businesses capture consumer attention and create a compelling reason to choose their products . Implementing USPs requires thorough market research to identify gaps and consumer needs unmet by competitors . Challenges include sustaining USP relevance amid rapid technological changes, ensuring consistent brand messaging in marketing communications, and protecting the USP against imitation by competitors . Balancing differentiation with production and marketing costs also poses strategic hurdles .

The Boston Matrix assists businesses in managing their product portfolios by categorizing products into four quadrants: Stars, Cash Cows, Question Marks, and Dogs. Stars require investment to maintain high market share and support future growth by becoming Cash Cows, which generate steady cash flow despite low market growth . Businesses may exploit Cash Cows to fund the development of new products. Question Marks, which have high growth potential but low market share, require strategic decisions to potentially transform into Stars through investment or branding efforts . Dogs, having low market share and growth, are often divested or restructured to optimize resources . This structured approach enables businesses to balance investments across product lines and align marketing strategies with market conditions .

In B2C contexts, inbound marketing strategies focus on attracting consumers through content and solutions, leveraging channels like websites and social media to draw potential customers searching for solutions . It is resource-intensive, requiring high-quality content to convert visitors into leads . In contrast, outbound marketing involves pushing marketing messages directly to consumers, regardless of their interest level, utilizing techniques like direct emails, telephone marketing, and sponsorships . Outbound methods are more interruptive but can reach a wide audience quickly. The choice between these strategies depends on the target market and desired customer engagement levels .

Extension strategies are crucial for managing the product life cycle, particularly in prolonging the maturity phase and delaying decline. By refreshing or updating a product’s features, businesses can sustain consumer interest and sales . These strategies enable a company to maintain competitive edge by keeping products relevant amid market saturation . By investing in promotion or exploring new markets, businesses not only extend product longevity but also potentially increase market share . The application of such strategies ensures a company stays competitive against entrants seeking to capitalize on mature markets, fostering a dynamic competitive environment .

To extend the life cycle of a mature product, businesses can adopt several strategies: enhancing the product through updates or new features, repackaging, or broadening the product range can rejuvenate interest . Another approach is targeting new markets or finding additional applications for the product, which can broaden its consumer base . Investing in promotional activities, such as advertising campaigns, can also boost visibility and sales . Identifying new uses or encouraging more frequent usage among existing customers are additional tactics to delay the decline phase . Businesses with foresight may implement these strategies proactively during the maturity phase to prevent declining sales .

In mass markets, pricing strategies are heavily influenced by the presence of competition and economies of scale. Dominant firms often leverage their position to lower prices, benefiting from reduced costs due to scale efficiencies . Consequently, prices in such markets are generally similar to exploit broad distribution channels . In contrast, niche markets enable businesses to set higher prices by catering to specific customer needs, which can often justify premium pricing due to perceived value or uniqueness . Here, pricing strategies focus on differentiation and value proposition rather than competing on scale or cost .

Economies of scale significantly influence strategic choices across various product life cycle stages. During the growth phase, increasing production leads to reduced unit costs, allowing businesses to lower prices, enhance competitiveness, and increase market penetration . In maturity, economies enable firms to maintain profitability despite peak competition levels by optimizing cost structures . During decline, however, businesses might streamline operations or consolidate production to sustain margins as sales dwindle . Leveraging economies of scale enables firms to strategically price and promote products, adjusting to market conditions across different life cycle stages .

Understanding the product life cycle is crucial for businesses to strategize effectively. Each stage - development, introduction, growth, maturity, and decline - presents unique challenges and opportunities. During the growth phase, businesses can optimize production costs and maximize profits as sales increase rapidly . Conversely, during the maturity and saturation phase, market share stabilizes, and competition intensifies, necessitating strategies to maintain sales levels . In the decline phase, businesses must decide whether to innovate or phase out a product based on changing consumer preferences and technological advancements . The product life cycle aids in planning marketing strategies, resource allocation, and identifying the need for extension strategies to prolong a product’s market presence .

For products classified as 'dogs' in the Boston Matrix, businesses should evaluate future sales prospects, market trends, and alignment with strategic goals. 'Dogs' have low market share and growth, making them resource drains; thus, divesting or harvesting them often optimizes resource allocation . However, if strategic innovation or market repositioning is viable, further investment could transform a 'dog' into a 'question mark' or 'star' . Businesses must carefully assess competitive dynamics, cost-benefit analyses, and potential for revitalization before deciding to phase out or invest in a 'dog' .

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