Student Online Shopping Preferences
Student Online Shopping Preferences
CHAPTER 1
Introduction
The shift from traditional "Push Cart" shopping to the digital realm of "Add to
Cart" has become increasingly relevant as technology reshapes the retail landscape.
For senior high school students, who are digital natives accustomed to online platforms,
understanding their preferences between these two modes of shopping is crucial for
retailers seeking to capture their attention and loyalty. However, the dynamics driving
their choices between physical ng senior high school students and its implications for
retailers.
preferences and habits of distinct demographic groups is paramount for businesses and
marketers alike (Solomon, 2019). Among these groups, senior high school students
represent a significant segment with their unique perspectives and purchasing patterns.
opportunities for both online and offline retailers (Smith & Brynjolfsson, 2019).
define the terms "Add to Cart" and "Push Cart" within the context of this research. "Add
to Cart" refers to the action taken by consumers in online shopping platforms to include
items they wish to purchase into their virtual shopping cart for later checkout
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(Varadarajan & Yadav, 2019). Conversely, "Push Cart" signifies the traditional method
purchase (Verhoef et al., 2019). Understanding these terms sets the stage for exploring
This research endeavors to delve into the intricacies of the "Add to Cart/Push
Cart" dilemma among senior high school students, exploring factors influencing their
shopping decisions, their preferred shopping channels, and the implications for retailers
aiming to capture this lucrative market segment. By unraveling the complexities of their
shopping behaviors, this study aims to provide valuable insights for businesses to tailor
Locally, discontinue their association with the product or service (Chung and
leading to the increasing customer retention, and long-term growth of online stores
(Chen et al., 2012) and intention to repurchase (Yiu et al., 2007). Hence, in regards to
the online environment, customer satisfaction plays a considerable role in the decision-
making for online shoppers and increasing repetitive purchases (Gupta and Kim, 2010).
online retailers should have a clear and deep understanding of the antecedents of
consumer satisfaction in the online environment In the Philippines today, the shopping
scenario has changed and online shopping has started registering its presence in the
market.
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Owing to mushrooming of myriad of internet shop portals, the competition has also
metro cities, it is still in the state of infancy in the Philippines. According to e- Commerce
Commerce market in 2015 was estimated at US$0.5 billion which translates to only 0.5
percent of retail transactions in the country. This market is estimated to grow into a
In Davao City, online shopping among local residents has been getting some
attention. Local shoppers have some feelings of inclination towards online shopping
because of the convenience it has offered to the buying consumers. However, there is
still some degree of doubt in the security of transaction in online shopping. (Santos,
2019).
particularly the Millennials. The younger age has a tendency to adapt and embrace new
advances more quickly, so this is not surprising. The most recent Statista report,
published in June 2023, confirms this. According to their survey, 35.6% of Filipino online
consumers are between the ages of 25 and 34. Furthermore, 29.3% of Filipino internet
buyers are between the ages of 18 and 24. 64.9% of all shoppers belong to these
between the ages of 45 and 54. Furthermore, 24% of Filipino internet buyers are
between the ages of 35 and 44. The Philippines' internet purchasing habits reveal a lot
about the age groups to which you should target your sales and marketing campaigns.
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To make campaigns that are more appealing and successful, you must comprehend the
preferences, requirements, and expectations of each age group. (Be Global, 2023)
Customers place a higher value on the comfort and convenience of home shoppi
ng than on other factors. In December 2021, almost 2,000 adults in the Philippines who
were at least eighteen years old were surveyed about their beliefs and behaviors related
purchases online, compared to sixty-seven percent who said they made their purchases
in-store. Mobile grew by 13 percentage points to 76% as a discovery channel for Gen X
and Baby Boomers. Almost seven out of ten consumers who responded to the study
said they would spend the same amount of money or more this year after learning about
Customers place a higher value on the comfort and convenience of home shoppi
ng than on other factors. Even if the study shows that consumers prefer to purchase
necessities and well-known goods online, 77% of them still prefer to shop in-store for
unknown products. This tendency implies that the convenience of online purchasing
cannot match the tactile experience and sensory appeal of in-store shopping. (Philstar,
2023)
Globally, according (Koen van Gelder, 2023) to Consumer preference for online
shopping varies greatly per product category. When it came to holidays and
to shop online vs. offline. The most popular FMCG (Fast-Moving Consumer Goods)
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category for online shopping was tech, as 54 percent of consumers preferred to shop
Online shops focus their marketing techniques on the impulsive buying that
occurs as a result of trends, which has contributed to the steady increase in online sales
in the US. "Online shopping is growing so fast that the global online shopping market
size is predicted to hit 4 trillion in 2020. And in the US alone, we're expecting to have
to order items by phone or mail, and later through online platforms. However, the shift
towards e-commerce truly accelerated with the rise of the internet in the late 20th
century, transforming the way people shop by offering the convenience of browsing and
purchasing from the comfort of their homes. This evolution marked a significant
Different surveys show various traits of shoppers who prefer buying from home
or non-store options. Catalog shoppers like convenience and fun, while non-store
customers are often younger, adventurous, and value recreation. Those who buy online
prioritize time-saving and convenience, but many still prefer in-store shopping for the
ability to see, touch, and try items. Overall, those who prioritize ease of use are more
inclined to shop online, while those who prefer physical interaction tend to shop in
stores. About 51.4% of past 30-day Internet users were men, and 79% of men made
users made online purchases, while only 65% of low-income ($35K or less) users did
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so. However, the study didn't provide significance tests for these numbers, leading to a
need for further investigation into online buyer demographics. (Maratha G. Rusell, 1999)
This study aims to determine the levels of Add to cart or Push Cart: Shopping
Preferences among senior high school students in in Saint Helena Garden College and
Technology Inc.
[Link] is the demographic profile of senior high school students of Saint Helena
1.1 Age
1.3 Sex
1.4 Location
[Link] is the level of Add to Cart or Push Cart Shopping Preferences Among Senior
High School Students in Saint Helena Garden College and Technology Inc?
2.1 Accessibility
2.2 Convenience
Hypothesis
and the shopping preferences among senior high school students in Saint Helena
Theoritical Framework
Theory of Planned Behavior (TPB) by Icek Ajzen (1985). This theory suggests that
understand how seniors' attitudes towards online shopping versus traditional shopping,
societal norms influencing their choices, and their perceived control over the shopping
Social Identity Theory (SIT) by Tajfel and Turner (1986). This theory suggests that
and socioeconomic status, influence their behavior and preferences. In the context of
senior high school students' shopping preferences, SIT could help explore how factors
like gender, income level, and geographic location affect their inclination towards online
shopping (add to cart) versus in-store shopping. For example, senior high school
students from urban areas with higher disposable incomes might prefer online shopping
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due to convenience and access to technology, while those from rural areas with limited
influences can provide valuable insights into designing targeted marketing strategies
This theory focuses on how individuals acquire knowledge, attitudes, and skills relevant
to their role as consumers through social interactions and experiences. In the context of
could help explore how factors such as family influences, peer interactions, and media
exposure shape their attitudes and behaviors towards add-to-cart (online) and in-store
shopping. For instance, if senior high school students come from families that prioritize
online shopping and provide them with early exposure to e-commerce platforms, they
may be more inclined towards add-to-cart shopping. Conversely, if they have peers who
prefer traditional in-store shopping experiences, they may be influenced to follow suit.
Understanding these socialization processes can provide insights into the underlying
The result of the study will merit and will be beneficial to the following:
Students - Being the respondents of this study, the findings of this will help the students
to be knowledgeable about the factors that are highly influencing their preference in
shopping.
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of both in-person and online shopping so that the learners are aware of the positive and
Parents. Parents can set a budget for their weekly allowances. This teaches them
financial responsibility and helps them prioritize their spending. Parents can also
discuss the importance of comparing prices and looking for deals to make the most of
Sellers - The findings of the study will serve as an eye-opener on why consumers are
or are not satisfied with their products/services offered and will make them use varied,
Young adults - The findings will help to investigate the balance between online and in-
store shopping. It will help them understand the reasons behind their preference, such
as convenience, pricing, or the desire for a tactile experience and assess their interest
Future researchers - The result of this study can serve as the basis for further study
about online shopping attributes and students’ satisfaction. This study would also
provide relevant information about student’s preferences. This study will encourage
other researchers to conduct similar studies on wider scope and include variables that
Conceptual Framework
Figure 1 shows the independent variable is Add to cart that serves also as the
indicator of the variable; while figure 2 shows the dependent variable is push cart that
The respondents of this study are limited only to the 60 random senior high
school students from Saint Helena Garden College and Technology Inc. Determining
the levels of add to cart and push cart as a shopping preference of the students was the
focus of this study. The information needed will be gathered by doing data gathering
and conclusions drawn from this study were obtained only for this particular group of
respondents.
Definition of Terms
operationally.
Age - This is a measure of the time someone or something has existed since birth,
Location - This refers to a specific point or area in physical space, often described by
be found.
Preference for in-store shopping - This refers to a person’s penchant for a mode of
shopping that allows the customers to visit and purchase from a physical store
Preference for online shopping - This refers to a person’s penchant for a mode of
shopping that allows the customer to purchase through online stores measured in terms
Sex - This refers to the biological attributes that categorize individuals as male or
female, typically based on reproductive anatomy and genetics. Gender, on the other
hand, is a social and cultural construct that encompasses roles, behaviors, and
Shopping preferences - Thus refer to the specific choices and inclinations individuals
variety of factors, including where and how someone likes to shop, the types of products
or brands they favor, and the considerations that influence their buying decisions.
Shopping preferences are often shaped by personal habits, lifestyle, values, and the
a regular basis, in order to help them pay for the things that they need.
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CHAPTER 2
In the past, before the widespread adoption of online shopping, people primarily
relied on physical retail stores for their purchases. These stores were often department
stores, specialty shops, or local markets. Shoppers would visit these establishments to
students actively seeking out deals and discounts to make the most of their limited
financial resources. The convenience of online shopping resonates well with this
demographic, providing them access to a diverse array of products without the need for
extensive physical store visits. Technological solutions, such as shopping apps and
websites, align with the tech-savvy nature of students, streamlining the entire shopping
process. Quick and hassle-free transactions are highly valued, reflecting the busy
navigating smaller living spaces like dorm rooms. Fashion-conscious students often
seek trendy clothing options at affordable prices, exploring thrift stores and budget-
friendly fashion outlets to stay in style without breaking the bank. Understanding and
Age
The impact of aging on consumer behavior has been the subject of much
research in recent years. Studies have shown that aging significantly affects consumer
Sex
behavior of individuals towards online shopping. This study finds relationships between
gender and online shopping factors in Pakistan. With a survey sample of 286
extraction method on the items of the proposed latent variables. MANOVA was then
conducted to find gender differences among online shopping factors. Findings showed
that shopping patterns differed between genders due to the influence of online shopping
Weekly Allowance
students. According to Shim, Serido, and Tang (2012), individuals with higher financial
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including choosing between online and offline shopping methods. Weekly allowances
serve as a primary source of income for many students, influencing their spending
habits and preferences (Bruhn & Jaeger, 2015). Weekly allowances significantly impact
students' shopping preferences. A study by Roberts and Jones (2001) found that
individuals with higher disposable income tend to opt for online shopping due to its
convenience and accessibility. In contrast, those with limited allowances may prefer
Additionally, cultural factors and peer influence play a role in shaping students' shopping
Location
such as the usage frequency and satisfaction with location-based advertising apps can
significantly influence purchase behavior. Retail location and its implications have been
widely studied, and different location models have been formulated to understand
consumer behavior and demand flows. Geographical research and consumer spatial
behavior have explored the relationship between consumer behavior and the spatial
structure of the retail environment. Understanding how consumers think, feel, and select
between different brands and products, as well as their influences from family, culture,
and media, improves marketing strategies. The built environment and the attributes of
the location, along with perceptions, preferences, attitudes, and sense of place,
Shopping Preferences
Every customer journey is unique, and each touchpoint within that journey is
an opportunity to provide a positive experience that can turn prospects into customers
and customers into brand loyalists. The customer journey, though not easily defined,
has typically covered key moments that take place between their initial awareness and
how they share their experience with others, but things have changed.
According by Shin (2007) evaluated that consumers cannot evaluate the real
quality of products while purchasing through online shopping so they refrain themselves
et al., 2013; Levin et al., 2005; Yu, .Niehm, & Russell, 2011).
of that, consumers have become extremely savvy and self-aware. It’s because of these
shifts that the consumer journey and marketing funnel have become inverted.
before. With the increasing amount of digital noise, businesses are cutting right to the
chase and targeting more niche and specific audiences—often referred to as micro-
audiences. The more data-driven understanding you have about your consumers’
shopping preferences, the more targeted you can be in finding prospects that become
Add to Cart
customers to choose items to purchase without actually completing the payment. For
online stores, this button is often located on individual product pages or underneath an
As opposed to a “buy” button or a “buy now” button, the add-to-cart button allows
customers to save items to their cart so they can continue shopping, then complete the
checkout process later on in the process. This results in a more seamless shopping
experience for customers and allows shoppers to purchase multiple items at one time.
For business, this can help to both reduce churn risk and increase checkout
Push Cart
surpasses the benefits of online shopping. Customers can touch, feel, and try on
products before making a purchase, enhancing their buying confidence. This tactile
make informed decisions based on their firsthand experience, enhancing their overall
knowledgeable staff who provide real-time answers and personalized advice. This
personalized service addresses concerns, offers expert advice, and offers product
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recommendations. Interacting with friendly staff adds value to the shopping experience,
building trust and fostering a positive relationship between the customer and the brand.
Physical stores offer customers the convenience of instant gratification, unlike online
This is especially beneficial for those who need products urgently or prefer
immediate possession. Physical stores cater to the desire for instant fulfillment, saving
customers time and eliminating the anticipation of delivery, making them an ideal choice
for last-minute gifts or immediate needs. Physical stores create a distinctive ambiance
through design, visuals, and music, enhancing the shopping experience. They align with
the brand's identity, conveying values and personality. Carefully curated layouts,
Lighting, color schemes, and scent marketing enhance the sensory experience,
reinforcing the brand's image. This tangible atmosphere sets the stage for a holistic
shopping journey. Physical stores offer a unique opportunity for social interaction,
seek recommendations from other shoppers. This creates a sense of community and
fosters a connection with the brand and other customers. Customers can exchange
opinions, seek advice, and receive feedback, enhancing the shopping experience and
Accessibility
plays a crucial role in shaping consumer preferences. This research review explores the
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factors influencing accessibility in online and in-store shopping and how they impact
features such as screen readers, voice commands, and adjustable font sizes to
2006).
Time constraints for Busy schedules may influence shopping preferences, with
online shopping being favored for its time-saving attributes, while in-store shopping may
be preferred for its immediacy, Hassanein & Head (2007). Also trust and security
more secure making purchases in-store due to concerns about online fraud and data
Convenience
online and in-store shopping. With the advent of e-commerce, consumer shopping
found that convenience is a primary factor influencing the choice between online and in-
store shopping. Online shopping offers convenience in terms of time and location
flexibility. According to a study by Chen and Tan (2018), consumers appreciate the
ease of browsing and purchasing products online without the need to visit physical
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stores. On the other hand, in-store shopping provides tactile experiences and
immediate product access. Research by Dennis et al. (2019) highlights the importance
Loyalty has a significant impact on customer loyalty and satisfaction. A study by Nguyen
and Mutum (2019) found that convenience attributes, such as ease of payment and
delivery options, positively influence repeat purchase intentions in both online and in-
store contexts.
one significant advantage of online shopping is the ease of price comparison across
multiple retailers. Li et al. (2019) found that consumers perceive online platforms to offer
more informed purchasing decisions. This transparency often leads to a preference for
online shopping due to the perceived cost savings. Price Perception and Discounts
Research by Kim and Park (2018) suggests that consumers perceive online products to
be cheaper than those sold in physical stores, even if the actual prices are similar. This
and the absence of sales taxes in some regions. Consequently, consumers may exhibit
preferences and behavior both online and in-store. Research by Li et al. (2019)
examined the perception of product quality among consumers in online and in-store
shopping environments. The study found that while online shopping offers convenience
and a wide range of choices, consumers often perceive products bought in-store as
having higher quality due to the ability to physically inspect items before purchase (Li et
perceptions of product quality. A study by Jiang et al. (2020) explored how the
quality of online purchases. The research revealed that consumers who have access to
comprehensive product descriptions and reviews are more likely to perceive online
products as being of comparable quality to those found in-store (Jiang et al., 2020).
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CHAPTER 3
METHOD
This chapter specifies and outlines the methods used in this research. It entails
information regarding the selection of participants and their sample size, the research
strategy, methods and approach, and data collection process with its type of data
analysis. The following information refines the study’s scope and limitations to a
Research Design
The researchers made use of the quantitative survey design. This design used
to know the extent to which different conditions and situations of the study are obtained
among the respondents. The survey research refers to a particular type of research
design where the primary method of data collection is by survey. In this study design,
2024). In this research design the relationship was given a degree and a direction
through statistical analysis (Simon & Goes, 2017). The word survey signifies the
gathering of data regarding present conditions. A survey is useful in providing the value
Variables
respondents with the following indicators: age, weekly allowance, sex, locations, while
add to cart and push cart with the following indicators: accessibility, convenience, cost
Table 1
Female 34 57%
Male 26 43%
Sampling Method
refers to the way that observations are selected from a population to be in the sample
for a sample survey. For this study the researcher has selected thirty-four female and
twenty-six males for each category from Saint Helena Garden College and Technology
The study was conducted in Saint Helena Garden College and Technology Inc.
Toril, Davao City. The researcher chose this school for two reasons: the researchers
are student in Saint Helena Garden College and Technology Inc., and less expense
because the respondents are also students in Saint Helena Garden College and
Technology Inc.
Instrument
The data of this study were gathered through the use of the survey
questionnaire which was formulated and revised by the researchers. In this study, a
researcher-made instrument was used. One of the main purposes of this instrument is
to assess the 1st part of the questionnaire, the independent variable of the study which
terms of age, weekl allowance, sex and location. The 2nd part, the dependent variable
convenience and 3. cost of the product 4. quality of the product. The data will be
interpreted in the 5-point likert scale with the description of (5 - Strongly Agree, 4 -
Agree,
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3 - Neutral, 2 - Disagree and 1 - Strongl Disagree) please refer to the table below.
SCALE DESCRIPTION
5 STRONGLY AGREE
4 AGREE
3 NEUTRAL
2 DISAGREE
1 STRONGLY DISAGREE
This table presented the 5-point Likert scale (Survey Questionnaire) for the
2nd part in gathering data about the respondent while the 1st part was for the
demographic profile of the respondents ( age, weekly allowance, sex, and location).
conduct the study were prepared by the researchers to the following concerned
authorities: Research Adviser, Validators and Senior high school students from Saint
instrument to be used in the data gathering herein referred to as the questionnaire with
26
the proper coaching of their adviser. This was validated by the three experts in the field
the research adviser, this was properly validated by the three experts prior to its final
revision, the instrument was reproduced for use depending on the number of targeted
respondents. The administration of the survey instrument was done by the researchers.
These statements used a 5-point Likert scale such as strongly agree, agree, neutral,
disagree and strongly disagree. After giving instruction to the respondents on the
mechanics of the survey, and having addressed all inquiries and concerns, the
questionnaires were administered and retrieved by the researchers when the time is up.
Statistical Treatment
The following statistical tools were used in the treatment of the findings:
Weighted Mean and Standard Deviation. These were used to determine the
respondents.
Pearson r. This tool was used to determine the significant relationship between
Data Analysis
After the data were gathered and tabulated, the record was submitted to the
statistical treatment so that the findings could be analyzed. Rating scale aided in the
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findings. This scale was formulated by the researcher using five-point scale to provide a
4.20-5.00
This indicates that the shopping
5 preferences between add to cart
and push cart are/is very high.
CHAPTER 4
This chapter covers the data analysis and interpretation that addressed the
research objectives in the study. The results are comprehensively discussed which
includes the socio-demographic profile of the respondents and the level of Add to Cart
or Push Cart Shopping Preferences Among Senior High School Students in Saint
through texts and tables. Analysis of the findings followed the discussions and
of age, sex, weekly allowance, and location. Graph 1 shows the representation of the
age of the respondents. Out of 60 respondents, most of the ages is 17 with the counts
of 21. Graph 2 shows the representation of the sex of the respondents. The majority of
the respondents are female with (57%) and followed by male with (43%). Graph 3
respondent’s majority weekly allowances revel that (33%) or 20 out of 60 has a weekly
allowance of 500. Graph 4 shows the representation of the different location of the
respondents. Most of the respondents are living in barangay Marapangi, Toril, Davao
City.
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Age
21
19
12
4
2 2
15 16 17 18 19 20
0 21
Age
Most of the respondents ages 17 and 18 with the counts of 21 and 19 respectively. The
younger respondents ages 15 with the counts of 4. Ages 16 which got the third higest
counts with 12, ages 19 ad 21 with the same counts which is 2. While ages 20 got 0
counts.
Sex
Male
Female 43%
57%
Male Female
Based on the pie chart, 34 out of 60 or 57% of the respondents are female while 26 out
Weekly Allowance
20
10 10
7 6
2 2 3
250 300 500 700 800 1000 1500 2000
Weekly Allowance
Based on the bar graph, 20 out of 60 respondents or 33% has a weekly allowance of
500, the most in the list. And only 2 out of 60 or 3% has a weekly allowance of 700 and
800. Both weekly allowance of 250 and 300 got 10 out of 60 respondents or has a
weekly allowance of 250 and 300. 7 out of 60 respondents or has a weekl allowance
respondents or has a weekly allowance of 2000. Both 700 and 800 weekly
Barangay
26
7 6 6 6
3 3
gi
1 1 1o
an an ad og at
o ril as as g
pan cat og i ed a ril B To yab an Ba
a ra b P a B
ar Lu M B
M Ba g
sin
os
Cr
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Based on the bar graph, 26 out of 60 respondents reside in barangay Marapangi, the
most in the list. Second 7 out of 60 respondents reside in Baracatan, while piedad,
marilog and bato got 6 out of 60 prticipants. Respondents reside in Lubogan and Banas
got the fourth highest rank which is 3 out of 60 respondents. Lastly, Toril, Crossing
Bayabas and Bago, the lowes of the list got 1 out of 60 respondents.
Push Cart Among Senior High School Students in Saint Helena Garden College and
Weighted Description
Accessibility SD
Mean Level
than in-store
shopping.
I enjoy in-store
shopping because
there are lots of 3.28
nearby stores where
we can easily shop.
Total Weighted
3.16 0.72 Neutral
Mean
Table 1 reveals that the statement 4 “I like personal buying because I don't have
to wait for the product, I can use the product right away if needed.” obtained the highest
mean value of 3.45 among the five (5) statements. Statement 4 described as “High”. On
the other hand, statement 3 “I prefer online buying because it's trendier and time
efficient than buying physically.” obtained the lowest mean value of 2.95 which is
described as “Moderate”. The data has an over-all mean of 3.16 and had a standard
deviation of 0.72, which indicates that the respondents are moderate with the shopping
The study conducted by Shin (2007) evaluated that consumers cannot evaluate
the real quality of products while purchasing through online shopping so they refrain
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et al., 2013; Levin et al., 2005; Yu, .Niehm, & Russell, 2011).
Weighted Descriptive
Convenience SD
Mean Level
Online shopping
satisfies my needs
than in-store
shopping. In-store 3.02 Neutral
shopping is sufficient
for my lifestyle than
online shopping.
I enjoy the
experience of going
to stores, interacting
with staff, and 3.27 Neutral
physically examining
products before
making a purchase.
In-store shopping is
sufficient for my
3.13 Neutral
lifestyle than online
shopping.
doorstep.
I find it easier to
return or exchange
items in person if
3.33 Neutral
needed in in-instore
shopping than online
shopping.
Table 2 reveals that the statement 5 I find "it easier to return or exchange items
in person if needed in in-instore shopping than online shopping.” obtained the highest
mean value of 3.33 among the five (5) statements. Statement 5 described as
“Moderate”. On the other hand, statement 1 “Online shopping satisfies my needs than
in-store shopping. In-store shopping is sufficient for my lifestyle than online shopping.”
obtained the lowest mean value of 3.02 which is described as “Moderate”. The data has
an over-all mean of 3.16 and had a standard deviation of 0.68, which indicates that the
The study conducted by Collectique (2019) evaluated that many customers find
the return process for online orders too complex or time consuming. So, if you go
shopping in a physical store, you already save yourself the hassle of a return. You
immediately choose what you want and you don’t have to worry about a potential return.
Weighted
C Cost of the Product SD Descriptive Level
Mean
Table 3 reveals that the statement 5 “I prefer online buying because the product's price
is just right for my weekly allowance.” obtained the highest mean value of 3.42 among
the five (5) statements. Statement 5 described as “High”. On the other hand, statement
4 “I like in-store shopping when shopping for products with higher costs” obtained the
lowest mean value of 3.15 which is described as “Moderate”. The data has an over-all
mean of 3.28 and had a standard deviation of 0.74, which indicates that the
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respondents are moderate with the shopping preferences in terms of cost of the
products.
The study conducted by Gunnery (2020) evaluated that cheap deals and better
prices are available online, because products come to you direct from the manufacturer
or seller without involving middlemen. Plus, it's easier to compare prices and find a
better deal. Many online sites offer discount coupons and rebates, as well. Not only are
prices better, but you can save on tax as well, since online shops are only required to
collect a sales tax if they have a physical location in your state. Factor in the saved
expense of gas and parking and you have saved yourself a lot of money.
Weighted Descriptive
D Quality of the Product SD
Mean Level
Table 4 reveals that the statement 4 “I like in-store shopping because I can physically
inspect it before purchasing if the product is worth it for my budget.” obtained the
highest mean value of 3.32 among the five (5) statements. Statement 4 described as
“Moderate”. On the other hand, statement 3 “I consider online shopping when it comes
to the product's quality.” obtained the lowest mean value of 2.92 which is described as
“Moderate”. The data has an over-all mean of 3.12 and had a standard deviation of
0.76, which indicates that the respondents are moderate with the shopping preferences
The study conducted by Nationwide (2021) evaluated that some items are easier
to buy if you can check them out personally to ensure quality. If you’re not physically
visiting these stores, you may be missing out on temporary discounts on popular
services, free giveaways, and the special promotion offers available by completing the
Table 5. Levels of Shopping Preferences: Add to Cart or Push Cart among Senior
High School Students
Shopping Description
SD Mean
Preferences Level
described as Neutral. This means that the respondents’ satisfaction with regards to the
efficiency of shopping preferences is just average. It reveals that the highest mean
which is 3.28 in shopping preferences is in terms of cost of the product. On the other
hand, the lowest mean which is 3.12 in shopping preferences is in terms of quality of the
product.
Describing the results further, an overall standard deviation of 0.63 explains that
there is low variability among the means and the ratings of the respondents are
homogenous.
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CHAPTER 5
This chapter presents the summary of the findings and the conclusions that
were obtained from the findings of the study. This section further offers
Summary
Demographic Profile and Shopping Preferences. Sixty (60) respondents were picked in
the area of target. This study used the descriptive-correlational method. Using
convenience sampling method, survey questionnaire was used to gather the data
needed from 60 respondents. Data gathering procedures were followed. Data analysis
was done and interpretation of findings was aided by the rating scale formulated by the
Summary Findings
1. The study conducted among senior high students at Saint Helena Garden
respondents, who are mainly from Barangay Marapangi, Toril, Davao City, get
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2. The age of the respondents and their shopping preferences have a significant
preferences signifies that very low degree of positive relationship with the r-
value of 0 .143. With an overall p-value of 0.275 which is greater than 0.05,
3. In terms of the accessibility, the average respondents agreed that they like
personal buying because they don't have to wait for the product and they can
use the product right away if needed (3.45), and the overall weighted mean is
agreed that it is easier for them to return or exchange items if needed in in-
store shopping than online shopping (3.33). In terms of the cost of the product,
the results revealed that, on the average of the respondents are agreed that
they prefer online buying because the product's price is just right for their
weekly allowance (3.42), and the overall weighted mean is 3.28. Lastly, in the
quality of the products, the average respondents agreed that they like in-store
product is worth it for their budget (3.32) and the overall weighted mean is
3.12.
Conclusions
1. Majority of the senior high school students in Saint Helena Garden College and
Technology Inc. prefer Push Cart as their Shopping Preferences in terms of the
2. Majority of the senior high school students in Saint Helena Garden College and
3. Majority of the Saint Helena Garden College and Technology Inc. prefer Add to
Cart as their Shopping Preferences in terms of Cost of the Product due to the
4. Majority of the senior high school students in Saint Helena Garden College and
purchase, ensuring the quality aligns with their expectations and justifies the
price.
5. Furthermore, based on the results of the statistical analysis that was found, the
overall standard deviation of 0.63 explains that there is low variability among the
Recommendations
Based on the conclusion of the study, the following are recommended that:
Student. The senior high school students at Saint Helena Garden College and
Technology Inc. must prefer Push Cart than add to cart as their shopping
preference in order to prevent them from waiting for the product and to use it
immediately and it makes it simpler for them to return or exchange things when
fundamentals of both in-person and online shopping so that the learners are
aware of the positive and negative impacts of buying and also understand their
shopping preferences.
Parents. Parents can set a budget for their weekly allowances. This teaches
them financial responsibility and helps them prioritize their spending. Parents can
also discuss the importance of comparing prices and looking for deals to make
Sellers. These products and services provider should enhance their products
and services qualities, in order for the costumers to be satisfied. These will help
43
the business grow, make more profit, and create positive relationship among
customers.
Young adults - The findings will help to investigate the balance between online
and in-store shopping. It will help them understand the reasons behind their
relevance study. In order to add more data and information for the said study.
44
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5G5IQxBzb3n5bdg_aem_AVexjoXcwMOlIBiYrG8nZ_hu0g3vZk79mqKPC9oanPU14LF
m8fqcxBFs_oMjGOg4Ulaj3yctlUrelOZTanZ5olt&h=AT3B2tGGrcMlzFlTy8tK099LALzEAi
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bgQ6SZY567GdWoy2080JqxoMkgX4gATz5ePEuStvGfXwv89eGHpFOWH2MXUm1pA
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m7TN3MAWO-56mc_aem_AVefMltPHIq4fdp4usBHQg4hT2TwFJHv6fi-
SBIZxoQRbvA330848bPZdCyTfhPokiPYsTlmZp0lnOrmAkelGA9e&h=AT3B2tGGrcMlzF
lTy8tK099LALzEAibgQ6SZY567GdWoy2080JqxoMkgX4gATz5ePEuStvGfXwv89eGHp
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APPENDIX A
LETTER TO THE ADVISER
May 1, 2024
Bai Vanessa Cabuyao
Research Adviser
Dear Ma’am:
Greetings of Peace!
In a view of the foregoing, the undersigned humbly requests your permission that he be
allowed to start the gathering of data to the above-mentioned study from May 2024.
Respectfully yours,
Erika Shyn S. Gabato Ashley Nicole D. Longos
48
Researchers Researchers
APPENDIX B
A QUESTIONNAIRE SURVEY
“ADD TO CART OR PUSH CART: SHOPPING PREFERENCES AMONG SENIOR
HIGH SCHOOL STUDENTS IN SAINT HELENA GARDEN COLLEGE
OF TECHNOLOGY INC.”
SEX
Male Female
AGE
15 – 17
18 - 20
21 - 23
24 Above
WEEKLY ALLOWANCE
500 Below
500 - 1000
1000 - 2000
49
2000 Above
INSTRUCTION: Read the following questions and indicate one check to the box
for each question according to the levels of frequency below.
A Accessibility 1 2 3 4 5
B Convenience 1 2 3 4 5
C Product's cost 1 2 3 4 5
1 I like online shopping because it is more
affordable than in-store shopping.
2 I prefer in-store shopping because I can
guarantee the product is worth the price.
3 I prefer online buying when it comes to saving
money because of the vouchers that I can avail
of as a customer than buying personally.
4 I like in-store shopping when shopping for
products with higher costs.
5 I prefer online buying because the product's
price is just right for my weekly allowance.
D Product's quality 1 2 3 4 5
1 I feel more confident in the quality of a product
when purchasing it personally than buying it
through online.
2 I would be willing to pay a higher price for a
product if it meant receiving personalized
assistance or advice from a salesperson in-
store.
3 I consider online shopping when it comes to the
product's quality.
4 I like in-store shopping because I can physically
inspect it before purchasing if the product is
worth it for my budget.
5 I prefer in-store shopping because i can buy the
product accurately for my wants and
expectations.
52
APPENDIX C
LETTER TO VALIDATOR 1
March 25, 2024
Franny Diez
Teacher
Ma’am/Sir:
Greetings!
We, senior high school students of Saint Helena Garden College and Technology, Inc.
is currently enrolled in Practical Research 1, a subject as stated in the curriculum
guide of the Department of Education which requires a research paper as a
culminating output. As a requirement to finish the said subject, we are now
conducting a study entitled, “Add to Cart or Push Cart: Shopping Preferences
Among Senior High School Students in Saint Helena Garden College of Toril
Technology Inc.”.
In view with this, the researcher would like your expertise to validate the attached tool
of the study. The purpose and research objectives of the study are also attached
herewith for your perusal.
Should you have any questions or clarifications about this request, we will be pleased
to discuss or clarify them with you in person. We will be reached through this mobile
number, 09700300478 or email address erikashn1124@[Link].
Sincerely yours,
APPENDIX D
LETTER TO VALIDATOR 2
March 25, 2024
Ma’am/Sir:
Greetings!
We, senior high school students of Saint Helena Garden College and Technology, Inc.
is currently enrolled in Practical Research 1, a subject as stated in the curriculum
guide of the Department of Education which requires a research paper as a
culminating output. As a requirement to finish the said subject, we are now
conducting a study entitled, “Add to Cart or Push Cart: Shopping Preferences
Among Senior High School Students in Saint Helena Garden College of Toril
Technology Inc.”.
In view with this, the researcher would like your expertise to validate the attached tool
of the study. The purpose and research objectives of the study are also attached
herewith for your perusal.
Should you have any questions or clarifications about this request, we will be pleased
to discuss or clarify them with you in person. We will be reached through this mobile
number, 09700300478 or email address erikashn1124@[Link].
Sincerely yours,
Noted by;
APPENDIX E
LETTER TO VALIDATOR 3
March 25, 2024
Ma’am/Sir:
Greetings!
We, senior high school students of Saint Helena Garden College and Technology, Inc.
is currently enrolled in Practical Research 1, a subject as stated in the curriculum
guide of the Department of Education which requires a research paper as a
culminating output. As a requirement to finish the said subject, we are now
conducting a study entitled, “Add to Cart or Push Cart: Shopping Preferences
Among
Senior High School Students in Saint Helena Garden College of Toril Technology
Inc.”.
In view with this, the researcher would like your expertise to validate the attached tool
of the study. The purpose and research objectives of the study are also attached
herewith for your perusal.
Should you have any questions or clarifications about this request, we will be pleased
to discuss or clarify them with you in person. We will be reached through this mobile
number, 09700300478 or email address erikashn1124@[Link].
Sincerely yours’s
APPENDIX F
VALIDATION SHEET
Research Title: “Add to Cart or Push Cart: Shopping Preferences Among Senior High
School Students in Saint Helena Garden College and Technology Inc.
To the evaluator: Please check the appropriate box for your ratings.
5 4 3 2 1
1. Clarity and Directions of Items.
The vocabulary level, language, structure
and conceptual level of participants. The test
Directions and the items are written in a clear
and understandable manner
2. Presentation and Organization of Items
The items are presented and organized
in logical manner.
3. Suitability of Items.
The item appropriately presented the
substance of the research. The questions
are designed to determine the skills that
are
supposed to be measured.
4. Adequateness of the Content
The number of the questions per area is a
representative enough of all the questions
needed for the research.
5. Attainment of Purpose
The instrument as a whole fulfills the
objectives needed for the research.
6. Objective.
No aspect of the questionnaire suggests bias
on the part of the researchers.
Comments/suggestions/recommendations:
__________________________________________________________________
__________________________________________________________________
____
APPENDIX G
LETTER TO THE PRINCIPAL
May 2, 2024
Ma’am Marites O. Bersabal, MVed
Principal
Dear Ma’am:
Greeting of Peace!
In this connection, the undersigned would like to seek your permission to allow them to
conduct a survey inside the campus.
Respectfully yours,
APPENDIX H
LETTER TO THE RESPONDENTS
Dear respondent,
You have been chosen as the respondents in this undertaking entitled “Add to
Cart or Push Cart: Shopping Preferences Among Senior High School Students in
Saint Helena Garden College and Technology Inc.”. In this regard, the researchers
seek your kind assistance and support to participate in this study by taking your time to
answer this questionnaire honestly as you can. You are assured that your response will
be kept confidential since your identification is withheld and results will be used mainly
Sincerely yours’s
APPENDIX I
LETTER TO PANEL CHAIR
May 2, 2024
Dear Ma’am,
Greetings of Peace!
The undersigned Grade 12 students in the Senior High School Department who is
currently enrolled in Practical Research 2, in the ABM strand, under your tutelage will
defend their senior high school thesis on April 25, 2024, at the faculty room, SHGCT
from 8:00 – 12:00 pm.
In this regard, they request your presence as the Panel Chair during defense of their
thesis entitled “Add to Cart or Push Cart: Shopping Preferences Among Senior
High School Students in Saint Helena Garden College and Technology Inc.”
Respectfully yours,
APPENDIX J
LETTER TO PANEL CHAIR
May 2, 2024
Dear Sir,
Greetings of Peace!
The undersigned Grade 12 students in the Senior High School Department who is
currently enrolled in Practical Research 2, in the ABM strand, under your tutelage will
defend their senior high school thesis on April 25, 2024, at the faculty room, SHGCT
from 8:00 – 12:00 pm.
In this regard, they request your presence as the Panel Chair during defense of their
thesis entitled “Add to Cart or Push Cart: Shopping Preferences Among Senior
High School Students in Saint Helena Garden College and Technology Inc.”
Respectfully yours,
APPENDIX K
LETTER TO PANEL CHAIR
May 2, 2024
Dear Sir,
Greetings of Peace!
The undersigned Grade 12 students in the Senior High School Department who is
currently enrolled in Practical Research 2, in the ABM strand, under your tutelage will
defend their senior high school thesis on April 25, 2024, at the faculty room, SHGCT
from 8:00 – 12:00 pm.
In this regard, they request your presence as the Panel Chair during defense of their
thesis entitled “Add to Cart or Push Cart: Shopping Preferences Among Senior
High School Students in Saint Helena Garden College and Technology Inc.”
Respectfully yours,
APPENDIX L
LETTER THE STATISTICIAN
Dear Sir,
Greetings!
We, the senior high school students of Saint Helena Garden College and Technology is
currently enrolled in Practical Research 2, a subject as stated in the curriculum guide of
the Department of Education which requires a research paper as a culminating output.
As a requirement to finish the said subject, we are now conducting a study entitled
“Add to Cart or Push Cart: Shopping Preferences Among Senior High School
Students in Saint Helena Garden College and Technology Inc.”
In view with this, the researchers would like your expertise to assist the treatment of our
study findings for the completion of this research output.
Sincerely yours,
APPENDIX M
LETTER TO THE EDITOR-GRAMMARIAN
May 2, 2024
Dear Ma’am,
The undersigned has just completed and successfully defended their thesis
entitled “Add to Cart or Push Cart: Shopping Preferences Among Senior High
School Students in Saint Helena Garden College and Technology Inc.”, in partial
fulfillment of the requirements in the subject Practical Research 2 under you supervision
as the editor-grammarian.
In this regard, the undersigned request your services as the editor-grammarian of their
Respectfully yours,
APPENDIX N
CERTIFICATION FROM THE STATISTICIAN
May 2, 2024
CERTIFICATION
This is to certify that the undersigned has closely examine and conducted
statistical treatment on the research data of the researchers entitled “Add to Cart or
Push Cart: Shopping Preferences Among Senior High School Students in Saint
APPENDIX O
CERTIFICATION FROM THE EDITOR-GRAMMARIAN
May 2, 2024
CERTIFICATION
Cart or Push Cart: Shopping Preferences Among Senior High School Students in
Saint Helena Garden College and Technology Inc.” has been read and corrected by
the undersigned.
APPENDIX P
CERTIFICATION FROM THE EDITOR-GRAMMARIAN
May 2, 2024
CERTIFICATION
Cart or Push Cart: Shopping Preferences Among Senior High School Students in
Saint Helena Garden College and Technology Inc.” has been read and corrected by
APPENDIX Q
MINUTES OF THE FINAL DEFENSE
Technology Inc.
Course: Grade 12, ABM strand, Senior High School Department Saint
Technology Inc.
Chapter 1:
Chapter 2:
Chapter 3:
Chapter 4:
Chapter 5:
67
PANEL COMMITTEE
MC STEVEN PUDOC
Thesis Adviser/Member
______________________________________________________________________
After evaluating the group, I certify that the aforementioned suggestions were strictly
complied,
MC STEVEN PUDOC
Thesis Adviser/Member
Received copy:
MC STEVEN PUDOC
Thesis Adviser/Member
68
CURRICULUM VITAE
PERSONAL INFORMATION
Nickname : Langlang
Age : 18
Sex : Female
Religion : Catholic
Citizenship : Filipino
EDUCATIONAL BACKGROUND
CURRICULUM VITAE
PERSONAL INFORMATION
Nickname : Kang
Age : 18
Sex : Female
Religion : Catholic
Citizenship : Filipino
EDUCATIONAL BACKGROUND
Senior High School : Saint Helena Garden College and Technology, INC.
70
CURRICULUM VITAE
PERSONAL INFORMATION
Nickname : Dan
Age : 18
Sex : Male
Religion : Islam
Citizenship : Filipino
EDUCATIONAL BACKGROUND
Senior High School : Saint Helena Garden College and Technology, INC.
71
The convenience of online shopping is characterized by the ease of browsing and home delivery . However, in-store shopping leads in terms of ease of return processes, with the highest mean value of 3.33 for finding it easier to return or exchange items in person . Consumer satisfaction with convenience is neutral overall (mean 3.16) but tilts towards in-store shopping for the simplicity of returns, which is a crucial factor for many customers .
The variability in means across different shopping preference aspects, as shown by an overall standard deviation of 0.63, reflects a low variability among respondents’ ratings, indicating homogeneity in shopping preferences . The highest mean of 3.28 for cost of the product shows a stronger preference towards economic considerations, while the lowest mean of 3.12 for product quality indicates a slightly lesser emphasis on quality. The overall neutral attitude (mean 3.18) suggests respondents have balanced views on accessibility, convenience, cost, and quality, without a strong preference for one over the other .
Gunnery (2020) explains that online shopping offers cost advantages primarily due to the absence of middlemen, direct deals from manufacturers, and the availability of discount coupons and rebates. Additionally, consumers can save on taxes, gas, and parking expenses, making online shopping generally more affordable . These factors could lead to a shift in consumer behavior towards preferring online shopping for cost-effectiveness, especially for those looking to maximize savings .
The study suggests that physical examination plays a significant role in enhancing the perception of product quality among in-store shoppers. Statement 4, which received the highest mean value of 3.32, underscores the importance of being able to physically inspect products before purchasing them, suggesting that this ability contributes to greater confidence in the product's quality . Thus, in-store shopping is favored for its ability to offer tangible assurance of product quality .
Based on the study's findings, it is recommended that to improve the overall shopping experience for students, efforts should be directed towards enhancing the accessibility and convenience of online platforms while addressing concerns about product quality verification and simplified return processes . Developing better support systems for online purchases and providing more detailed product descriptions could increase consumer confidence and satisfaction .
Personal preferences for the physical examination of products significantly enhance the perceived value of in-store shopping. Consumers believe that physically examining a product ensures quality and suitability, a preference strongly indicated by the highest mean value of 3.32 for in-store shopping . This hands-on approach allows consumers to make informed choices, adds to the shopping experience's overall perceived value, and mitigates the risk of post-purchase dissonance .
The study found a significant association between demographic profiles and shopping preferences among senior high students at Saint Helena Garden College . Although specific demographic factors are not detailed, variables such as age, gender, income level, and possibly educational background likely contribute to differences in shopping behavior. The influence appears significant enough to denote a correlation, affecting preferences for online versus in-store shopping .
The study indicates that respondents have moderate shopping preferences in terms of accessibility, with an overall mean of 3.16 and a standard deviation of 0.72 . This suggests that while some respondents may find online shopping trendier and time-efficient—captured by the lowest mean of 2.95 for the statement favoring online shopping—the overall sentiment remains neutral, highlighting an equal consideration for both online and in-store shopping .
Marketing accessibility significantly affects consumer shopping preferences by providing ease of access to information and options, which in turn influences purchasing decisions . Studies cited in the document suggest that accessibility can drive preference towards more accessible platforms like online shopping, where consumers find it easier to navigate and compare products . Enhanced accessibility potentially reduces the perceived risk and increases trust, leading to higher consumer engagement .
Differences in cost perception are reflected by a total weighted mean of 3.28, described as neutral, highlighting moderate satisfaction with pricing in both online and in-store shopping contexts . Statements like "I prefer online buying because the product's price is just right for my weekly allowance" scored high (3.42), indicating a cost-sensitive preference in favor of online shopping for budget adherence, implying that cost is a central factor in shopping decisions but not decisive over other aspects such as convenience or quality .