Using the Fiery X3e System Software Service Kit

System software
The Fiery X3e system software is installed on the HDD (hard disk drive) at the factory.
You will need to install system software if a more recent version is required, if you replace
the HDD, or if you discover problems with the current system. You can install all system
software over the LAN port, the USB port (see following), or using a USB flash drive
(see page 6).

After you install the system software, follow the procedure on page 13 to install the
[Link] and [Link] update files that are located on the system software
update CD.

System software installation reminders

When installing system software, keep in mind the following:
• Fonts—Installing system software deletes all the fonts that the customer has installed
on the Fiery X3e. Only resident fonts are restored during system software installation.
Fiery Downloader can be used to reinstall additional fonts.
To determine which additional fonts were downloaded to the Fiery X3e, print a
Font List before you format the HDD, and again after you complete system software
installation. Any fonts not listed after installation must be reinstalled. For more
information, see Utilities.

• Language—Screens for installing system software are always displayed in English, even
if the print engine is configured for another language.
• Compatibility—The latest user software must be installed on all computers that print
to the Fiery X3e. Using incompatible versions of the system and user software may
result in system problems.

Installing system software over the network port or USB port

The system software CD contains the system software and the Fiery System Software
Installer. To install system software using the LAN port or USB port on the Fiery X3e,
you need:

• USB 2.0 cable—Maximum length: 5 meters (16.4 feet)

or
• For 100BaseTX, one Category 5 or higher Ethernet cross-over cable
(4-pair/8-wire, short-length)
For 1000BaseT, one Category 5e or higher Ethernet cross-over cable
(4-pair/8-wire, short-length)
• A Windows 2000/XP computer with:
• A CD-ROM drive, built-in or attached
• Support for 100BaseTX or 1000BaseT and/or USB 2.0

Copyright © 2005 Electronics for Imaging, Inc. Part Number: 45045995

16 June 2005
 Using the Fiery X3e System Software Service Kit

TO INSTALL SYSTEM SOFTWARE USING E THERNET

1. Shut down and power off the Fiery X3e (see page 9).

2. Disconnect all cables from the Fiery X3e connector panel.

N OTE : The interface cable attached to the Fiery X3e COPIER port is an Ethernet
cross-over cable. To use this cable in the following step, disconnect this cable from the
print engine.

Customer’s LAN

LAN port

COPIER port

N OTE : In this procedure, you can use the COPIER port instead of the
LAN port; however, the COPIER port does not support 1000BaseT.

F IGURE A Disconnecting from the customer’s LAN

3. Connect the Ethernet cross-over cable to the LAN port and to a Windows 2000/XP PC.

Ethernet cross-over cable

X LAN port

Windows 2000/XP PC

F IGURE B Creating an isolated Ethernet network using a cross-over cable

4. Power on the PC and insert the System Software CD into the PC CD-ROM drive.

5. If the file does not start automatically, navigate to the CD-ROM drive and click the icon
for the [Link] file.
The Welcome screen appears.

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 System software

6. Click Next and read the Software License Agreement. To continue the installation
process, select the “I Agree” check box, and then click Next again.

7. At the Connection Type screen, make sure Ethernet is selected and click Next to advance
to the Confirmation screen.

8. Flip the Fiery X3e service switches up to Service Mode position (toward the interface
board).

12
Flip service switches from the normal (Open) position
12
to Service Mode (Closed) position

LAN port

Service switches

F IGURE C Fiery X3e service switches and the LAN port

After you install system software, flip the service switches down to the normal position
(away from the interface board).

9. Power on the Fiery X3e using its dedicated AC power switch and wait 10 seconds.
To avoid confusion, ignore the text and graphics on the Confirmation screen.
The procedure on this screen may not depict Fiery X3e hardware.
N OTE : If the Fiery X3e does not turn on within a few seconds, press the Soft power
button on the connector panel.

10. Click Next on the PC screen.

11. At the Installation screen, click Next to start installation. Wait while the files are copied
and installed.
The progress is slow at first. For most computers, expect to wait approximately
25 minutes. Do not click Cancel.
N OTE : If you do click Cancel, click Finish, and then power off the Fiery X3e using its
dedicated AC power switch. Wait 10 seconds, and then repeat this procedure from the
beginning. If the installation terminates prematurely, you may need to reboot the PC.
To avoid confusion, ignore the text and graphics on the Cancel screen.

12. Click Exit when the message is displayed that the installation is successful. Remove the
System Software CD from the PC.

13. Power off the Fiery X3e using its dedicated AC power switch.

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 Using the Fiery X3e System Software Service Kit

14. Flip the service switches down to the normal position (away from the interface board).

15. Disconnect the cross-over cable from the LAN port and the Windows 2000/XP PC.

LAN port

Windows 2000/XP PC Ethernet cross-over cable

F IGURE D Dismantling the isolated Ethernet network

16. Reconnect all the cables to the Fiery X3e connector panel that you removed earlier.

N OTE : Make sure to attach the interface cable to the print engine, as well as to the
Fiery X3e COPIER port if you used it in this procedure.

Customer’s LAN
LAN port
To print engine X COPIER port

Ethernet cross-over cable

F IGURE E Restoring normal configuration

17. Power on the Fiery X3e using its dedicated AC power switch.

N OTE : If the Fiery X3e does not turn on within a few seconds, press the Soft power
button on the connector panel.

18. Touch the language setup icon after it appears in the lower-left corner of the main
copier screen.

19. Select the name of the language that you want to use, and then select OK.

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 System software

20. If the Select Market Region screen is displayed, select the name of the region for the
Fiery X3e, and then select OK.
This screen is displayed only if English was selected from the language selection screen.

21. At the Setup screen, select Run Setup and press OK. Reenter the customer’s settings
from the Configuration page that you printed earlier.
Enter settings for Server, Network, and Printer Setup, in that order. Ignore the
settings not included on the Configuration page if it is more appropriate for the site
administrator to set them. For more information, see Configuration and Setup.

22. When all setup options are configured, select Exit Setup from the Setup screen and
press OK.
The Fiery X3e reboots with the updated system software and Setup options.

23. Allow the Fiery X3e to reach Idle.

24. Follow the procedure on page 13 to install the [Link] and [Link] update files
that are located on the system software update CD.

TO INSTALL SYSTEM SOFTWARE OVER USB

• Except for the following changes, perform the procedure “To install system software
using Ethernet” on page 2:

• At step 3 on page 2, connect a USB cable to the USB 2.0 Type B port instead of
connecting an Ethernet cross-over cable to the LAN port.

USB 2.0 Type B port

USB cable

Windows 2000/XP PC
LAN port

F IGURE F Connecting a PC directly to the Fiery X3e via USB

• At step 7 on page 3, select USB connection type instead of Ethernet

• At step 15 on page 4, disconnect the USB cable from the Fiery X3e and the PC
instead of disconnecting an Ethernet cross-over cable.

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 Using the Fiery X3e System Software Service Kit

Installing system software using a USB flash drive

To install system software using a USB flash drive attached to the Fiery X3e, you need:

• USB 2.0 flash drive, 1 Gigabyte capacity, with a data transfer LED [not provided]
USB 2.0 flash drives that have been validated for use with the Fiery X3e are the
Lexar JumpDrive Traveler, the Lexar JumpDrive Secure, and the PNY Attaché.
Other flash drives may work.

• USB extension cable [provided; optional]

• Any PC [not provided] with:
• Intel x86-compatible microprocessor
• CD-ROM drive, built-in or attached
• Support for USB 2.0
(USB 1.1 may work but may be very slow)
• System Software CD
• USB Flash Tool CD

TO INSTALL SYSTEM SOFTWARE USING A USB FLASH DRIVE

1. Prepare the USB flash drive.

• Set the boot order on the PC to boot first from the CD-ROM drive.
To find out how to change the PC’s BIOS configuration, see the documentation
that accompanies the PC.

• Insert the USB Flash Tool CD into the PC’s CD-ROM drive.
• Power off the PC.
• Attach the USB flash drive to the PC.
• Power on the PC.
If the LED on the USB flash drive fails to light, power off the PC. Remove and reinsert
the USB flash drive into the PC. Verify that the LED on the flash drive turns on when
the PC is turned on.

N OTE : If the PC boot order is set to boot from the CD-ROM drive, but the PC fails to
boot up properly, try another PC. It is possible that your PC is not compatible with the
boot program on the USB Flash Tool CD.
• Set up the flash drive, following the on-screen prompts to insert the system software
CD and install the files. Installation usually takes 15-30 minutes, but may take
considerably longer depending on your PC. The final step reboots the PC.

2. Power off the Fiery X3e using its dedicated AC power switch.

3. Disconnect all cables from the Fiery X3e connector panel.

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 System software

4. Verify that the Service Mode switches are in the normal position.

12
Service switches are in normal (Open) position
USB Type A connector (1 of 2) 12
for flash drive or not Service Mode (Closed) position
extension cable

Service switches

F IGURE G USB flash drive connector and service switches on the Fiery X3e

5. Attach the prepared USB flash drive to the Fiery X3e (see Figure G).
For convenience, you may attach the USB extension cable (provided) to the Fiery X3e,
and then attach the USB flash drive to the other end of the cable.
N OTE : If dust covers are attached to the USB Type A connectors, remove one dust cover
using needle-nose pliers.

6. Power on the Fiery X3e using its dedicated AC power switch and wait until installation
is complete.
Installation takes approximately 15-25 minutes. The LED on the flash drive should
indicate that files are being transferred. The Fiery X3e shuts down automatically after
installation is complete.

7. Remove the USB flash drive from the Fiery X3e.

8. Reconnect all cables to the Fiery X3e connector panel that are required for normal
operation.

Customer’s LAN
LAN port
To print engine X COPIER port

Ethernet cross-over cable

Soft power button

F IGURE H Restoring normal configuration

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 Using the Fiery X3e System Software Service Kit

9. Power on the Fiery X3e using the Soft power button (see Figure H).

10. Touch the language setup icon after it appears in the lower-left corner of the main
copier screen.

11. Select the name of the language that you want to use, and then select OK.

12. If the Select Market Region screen is displayed, select the name of the region for the
Fiery X3e, and then select OK.
This screen is displayed only if English was selected from the language selection screen.

13. At the Setup screen, select Run Setup and press OK. Reenter the customer’s settings
from the Configuration page that you printed earlier.
Enter settings for Server, Network, and Printer Setup, in that order. Ignore the settings
not included on the Configuration page if it is more appropriate for the site
administrator to set them. For more information, see Configuration and Setup.

14. After all setup options are configured, select Exit Setup from the Setup screen, and
press OK.
The Fiery X3e reboots with the updated system software and setup options.

15. Allow the Fiery X3e to reach Idle.

16. Follow the procedure on page 13 to install the [Link] and [Link] update files
that are located on the system software update CD.

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 System software

TO SHUT DOWN THE F IERY X3 E

1. Press the Utility/Counter button on the Control Panel, and then touch the Controller
Details key on the touch panel Utility screen.
Alternatively, touch the icon in the lower-left corner of the main copier screen.

2. Make sure that the Fiery displays Idle.

Name of screen (Info, Info

Functions, etc.)
Fiery X3e

Fiery X3e status Idle

(Idle, RIP, etc.) 4 line selection keys

(use to select
xxxxMB Vx.x
corresponding
MENU key MENU menu item)
Close
Up and Down arrows Close key
(use to scroll display) (use to return to
Utility screen)

F IGURE I Fiery X3e LCD info screen

3. Touch MENU to access the Functions screen.

4. Select Shut Down from the Functions screen.

5. Select Shut Down System from the Shut Down screen.

6. Wait until the Utility screen is displayed. Note that the Controller Details key no longer
appears.
The Utility screen may take a few minutes to appear.

7. Power off the Fiery X3e using the dedicated AC power switch.

N OTE : Always use the AC power switch to disconnect the cables between the Fiery X3e
and the print engine or to unplug the Fiery X3e from the AC power outlet. Pressing the
Soft power button powers off the Fiery X3e, but not completely. The Fiery X3e requires
a complete power off before you disconnect the cables.
If you are recycling power, wait at least 5 seconds before powering back on.

8. If you are preparing to remove the Fiery X3e from the print engine, power off the
print engine using its main power switch, and then unplug the print engine.

N OTE : Do not perform this step if you are shutting down the Fiery X3e in order to install
system software.
Unplugging the print engine powers off the Fiery power supply. If the print engine is
plugged in and connected to the Fiery X3e, the Fiery X3e power supply remains on even
when the print engine and the Fiery X3e are powered off. For more information, see the
service documentation that accompanies the print engine.

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 Using the Fiery X3e System Software Service Kit

Connecting to the network

Depending on your network speed, the following unshielded twisted pair (UTP)
network cables are supported:

• For 10BaseT, Category 3 or higher

• For 100BaseTX, Category 5 or higher (4-pair/8-wire, short-length)
• For 1000BaseT, Category 5e or higher (4-pair/8-wire, short-length)
N OTE : If the print engine is 230V, use a shielded network cable.

The network cable connects to the LAN port on the connector panel of the Fiery X3e
(see Figure J).

USB Type B port for connection

to a PC for system software
installation and/or printing
USB Type A ports (2) Either can
connect to a USB flash drive for
system software installation

LAN port for 10/100/1000BaseT

twisted pair Ethernet

Service switches

F IGURE J Network connectors and service switches

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Printing Fiery X3e pages

Printing Fiery X3e pages

The Control Panel allows you to print special pages that are included in the Fiery X3e
system software. These pages reside on the Fiery X3e HDD and include the Test Page,
Configuration page, Job Log, Control Panel Map, and Font List.

Printing the Configuration page

The Configuration page lists all the settings in effect from the current Setup. After
you finish running Setup, print a Configuration page to confirm your settings. If the
Fiery X3e is rebooting, allow the Fiery X3e to reboot and return to Idle before printing
a Configuration page.

Before you perform any service procedure, print a Configuration page so that you are
prepared to return the settings to their former configurations, if required.

After the connection to the network is made, the site administrator can customize Setup
options according to the network and user environment. Using the Configuration page
as a guide can help speed up this process. For more information, see Configuration and
Setup.

Printing the Test Page

Before connecting the Fiery X3e to the network, print the Test Page. The Test Page is
a file that resides in the Fiery X3e. Output verifies that the Fiery X3e is functional and
connected properly to the print engine.

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 Using the Fiery X3e System Software Service Kit

TO PRINT F IERY X3 E PAGES FROM THE C ONTROL P ANEL

1. Press the Utility/Counter button on the Control Panel and then touch the Controller
Details key on the touch panel Utility screen.
Alternatively, touch the icon in the lower-left corner of the main copier screen.

2. Make sure that the Fiery displays Idle.

Name of screen (Info, Info

Functions, etc.)
Fiery X3e

Fiery X3e status Idle

(Idle, RIP, etc.) 4 line selection keys

(use to select
xxxxMB Vx.x
corresponding
MENU MENU menu item)
Close
Close (use to return
to Utility screen)
Up and Down arrows
(use to scroll display)

F IGURE K Fiery X3e LCD info screen

3. Touch MENU to access the Functions screen.

4. Select Print Pages from the Functions screen.

5. Select PS Test Page.

The message, “Sending...” appears.

6. Examine the Test Page.

If the Test Page prints, you know that the Fiery X3e print engine is functional and that
the connection between the Fiery X3e and the print engine is good. When you examine
the Test Page, keep in mind that:
• All patches should be visible, even though they may be very faint (in the 5% and
2% range).
• Each patch set should show uniform gradation from patch to patch as the tone
lightens from 100% to 0%.
Poor image quality may indicate a need to calibrate the system or service the
print engine.

7. To print other Fiery X3e pages, such as the Configuration page, return to the Print Pages
screen and select the page that you want to print.

8. Store or post the current Configuration page near the server in an accessible location for
quick reference.
Users can find handy information on this page, such as the current Setup configuration.

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 Using the System Software Update CD

Using the System Software Update CD

If you have one or more system software update CDs for this version of Fiery X3e system
software, use the following procedure for each update file that you need to install. This
procedure assumes that you have just installed the system software.

TO UPDATE THE SYSTEM SOFTWARE

N OTE : Always keep this CD with the associated system software CDs. Each time you
reinstall system software, you must reinstall the update file. If you have more than one
update file to install, you must repeat step 2 through step 9. Each update file that you
install requires a system reboot.

1. Make sure the Fiery X3e is Idle and temporarily remove any dongle attached to the
Fiery X3e.

2. Load the System Software Update CD on a Windows PC that can print to the Print Server
and has Command WorkStation installed.

3. Start Command WorkStation and connect to the Print Server.

If you experience any problems, make sure Setup is configured properly.

4. Choose Import Job from the File menu.

5. In the Logical Printer field, select the “direct” connection type.

If you are unable to select the connection type, check with the person responsible for
configuring Network Setup to make sure the direct connection is enabled in Setup
(see Configuration and Setup).

6. Navigate to the location of the CD and select the update file. Click Add.

7. Click Import.
Wait until the Fiery X3e downloads the file and reaches Idle before you proceed.
The duration of this step varies according to the size of the file.

8. After the Fiery X3e reaches idle, reboot the Fiery X3e. Allow the system to reach Idle.
Using the Fiery X3e LCD, choose Shut Down from the Functions menu, and then
choose Reboot System. If the Fiery X3e does not have an LCD, see the Installation and
Service Guide for instructions on how to reboot the system properly.

9. Remove the CD from the Windows PC.

10. Print a Configuration page and verify that the Update Information section includes the
name of the update file (the file name appears without the .ps extension).

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