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SCW2601 Law for Social Work Guide

This tutorial letter provides essential information for the module SCW2601: Introduction to Law for Social Work IIA, including its purpose, outcomes, and resources available to students. It emphasizes the importance of understanding legal principles for social work practice and outlines the curriculum transformation initiatives at Unisa. Additionally, it details contact information for university support services and the assessment process for the module.

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rendanim092
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0% found this document useful (0 votes)
21 views18 pages

SCW2601 Law for Social Work Guide

This tutorial letter provides essential information for the module SCW2601: Introduction to Law for Social Work IIA, including its purpose, outcomes, and resources available to students. It emphasizes the importance of understanding legal principles for social work practice and outlines the curriculum transformation initiatives at Unisa. Additionally, it details contact information for university support services and the assessment process for the module.

Uploaded by

rendanim092
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

SCW2601/101/3/2024

Tutorial Letter 101/3/2024

Introduction to Law for Social Work IIA


SCW2601

Semesters 1 and 2

Department of Jurisprudence

This tutorial letter contains important information about your module.

BARCODE
CONTENTS
Page

1 INTRODUCTION ................................................................................................................. 4
2 PURPOSE AND OUTCOMES ............................................................................................. 5
2.1 Purpose ............................................................................................................................... 6
2.2 Outcomes ............................................................................................................................ 6
3 CURRICULUM TRANSFORMATION .................................................................................. 6
4 CONTACTING THE UNIVERSITY VIA E-MAIL................................................................... 6
4.1 Lecturer(s) ........................................................................................................................... 7
4.2 Department of Jurisprudence ............................................................................................... 7
4.3 College of Law Information Centre ....................................................................................... 7
4.4 University ............................................................................................................................. 7
5 RESOURCES ...................................................................................................................... 9
5.1 Prescribed book(s) ............................................................................................................... 9
5.2 Recommended book(s)........................................................................................................ 9
5.3 Electronic reserves (e-reserves) .......................................................................................... 9
5.4 Library services and resources ……………………………………………………….…………..9

6 STUDENT SUPPORT SERVICES ..................................................................................... 10


6.1 The Unisa First-Year Experience Programme .................................................................... 11
6.2 Companies falsely advertising Unisa services ................................................................... 12
7 STUDY PLAN .................................................................................................................... 13
8 PRACTICAL WORK .......................................................................................................... 13
9 ASSESSMENT .................................................................................................................. 13
9.1 Assessment criteria ........................................................................................................... 13
9.2 Assessment plan ............................................................................................................... 13
9.3 Assessment due dates....................................................................................................... 14
9.4 Submission of assessments............................................................................................... 14
9.4.1 Types of assignments and descriptions ............................................................................. 15
9.5 The assessments............................................................................................................... 15
9.6 Other assessment methods ............................................................................................... 15
9.7 The examination ................................................................................................................ 15
9.7.1 Invigilation/proctoring ......................................................................................................... 15
10 ACADEMIC DISHONESTY ............................................................................................... 16

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10.1 Plagiarism .......................................................................................................................... 16


10.2 Cheating ............................................................................................................................ 17
10.3 Academic matters .............................................................................................................. 17
10.4 Administrative matters ....................................................................................................... 17
11 STUDENTS LIVING WITH DISABILITIES......................................................................... 18
12 FREQUENTLY ASKED QUESTIONS ............................................................................... 18
13 SOURCES CONSULTED .................................................................................................. 18
14 IN CLOSING ...................................................................................................................... 18

3
Dear Student

1 INTRODUCTION

Unisa is a comprehensive open distance e-learning (CODeL) higher education institution.


The comprehensiveness of our curricula encapsulates a range of offerings, from strictly
vocational to strictly academic certificates, diplomas and degrees. Unisa's "openness" and
its distance eLearning character result in many students registering at Unisa who may not
have had an opportunity to enrol in higher education. Our ODeL character implies that our
programmes are carefully planned and structured to ensure success for students ranging
from the under-prepared but with potential to the sufficiently prepared.

Teaching and learning in a CODeL context involves multiple modes of delivery ranging from
blended learning to fully online. As a default position, all post graduate programmes are
offered fully online with no printed study materials, while undergraduate programmes are
offered in a blended mode of delivery where printed study materials are augmented with
online teaching and learning via the learner management system – myUnisa. In some
instances, undergraduate programmes are offered fully online as well.

Furthermore, our programmes are aligned with the vision, mission and values of the
University. Unisa's commitment to serve humanity and shape futures combined with a clear
appreciation of our location on the African continent, Unisa's graduates have distinctive
graduate qualities which include:

• independent, resilient, responsible and caring citizens who are able to fulfil and
serve in multiple roles in their immediate and future local, national and global
communities
• having a critical understanding of their location on the African continent with its
histories, challenges and potential in relation to globally diverse contexts
• the ability to critically analyse and evaluate the credibility and usefulness of
information and data from multiple sources in a globalised world with its ever-
increasing information and data flows and competing worldviews
• how to apply their discipline-specific knowledge competently, ethically and
creatively to solve real-life problems
• an awareness of their own learning and developmental needs and future potential

This module is offered in a blended mode. However, it is important to note that Unisa, as a
comprehensive open distance e-learning institution (CODeL), is moving towards becoming
an online institution. You will therefore see that all your study material, assessments and
engagements with your lecturer and fellow students will take place online. This tutorial letter
is intended to offer you some guidance in this regard.

Whether a module is offered either as blended (meaning that we use a combination of


printed and online material to engage with you) or online (all information is available via the
internet), we use myUnisa as our virtual campus. This is an online system that is used to

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SCW2601/101/3/2024

administer, document and deliver educational material to you and support engagement with
you. Look out for information from your lecturer as well as other Unisa platforms to determine
how to access the virtual myUnisa module site. Information on the tools that will be available
to engage with the lecturer and fellow students to support your learning will also be
communicated via various platforms. You are encouraged to log into the module site on
myUnisa regularly (that is, at least twice per week).

2 PURPOSE AND OUTCOMES

2.1 Purpose

You may be wondering why you had to register for a law module when you are studying
towards becoming a social worker and not a lawyer. The answer is simple, in your
professional role as a social worker, you will be working in a statutory framework and
environment. In fact, according to the South African Qualifications Authority (SAQA), the
Associated Assessment Criteria of the Bachelor’s Degree in Social Work (BSW) should
include amongst other aspects the following:

• A critical evaluation of the relationship between the values and principles of the Bill
of Rights and those of the social work profession.
• The identification of the social worker`s role and functions in protecting and promoting
human rights in practical terms.
• A clear identification of the relevant resources, available to the social worker for the
protection of human rights. The resources include the Public Protector, the Human
Rights Commission, the Commission for Promotion and Protection of the Rights of
Cultural, Religious and Linguistic Communities and the Commission for Gender
Equality.
• The inclusion of descriptions of relevant sections of legislation and charters that have
an impact in social work practice.
• Clear descriptions of the South African judicial system including the structure, roles
and powers of the various courts as well as those of social workers.

The introduction of the above criteria was in response to the qualitative study undertaken by
Dr Mariana de Jager in 2013 who investigated how well prepared BSW graduates were as
beginner social workers. It was found that the graduates could not demonstrate an
understanding of the roles and functions of the social worker within relevant statutory
frameworks. Our task in this Tutorial Letter is therefore to help you recognise that social
workers have statutory responsibilities towards their clients and to fully understand what that
means in practice. Hence it is to your advantage to be conversant with the legal system in
order to be in a better position to help your prospective clients.

Our main objective with this module is to highlight how the South African legal system
operates and its relevance to social workers. This module will thus equip students with the
understanding and application of the selected branches of law as they apply to social work.
This will enable you on completion of this module to have an understanding and ability to

5
solve clients’ problems using correct procedures and applying appropriate legal rules and
concepts.

2.2 Outcomes

After successful completion of the module, you will be able to:

• Recognise and illustrate the importance of understanding and using legal principles
in appropriate ways through written activities and discussions.
• Analyse social work case studies, with reference to appropriate systems and
procedures of the South African legal system.
• Evaluate the varying roles of social workers and legal practitioners in the South
African court system.
• Analyse for your client the procedures which apply in the courts, and the implications
of these, with reference to appropriate systems of the South African legal system.
• Apply in social work contexts, legal rules and procedures to situations within clients’
cases and scenarios where social problems have to be mediated upon by social
workers.

3 CURRICULUM TRANSFORMATION

Unisa has implemented a transformation charter, in terms of which the university has placed
curriculum transformation high on the teaching and learning agenda. Curriculum
transformation includes student-centred scholarship, the pedagogical renewal of teaching
and assessment practices, the scholarship of teaching and learning, and the infusion of
African epistemologies and philosophies. All of these will be phased in at both programme
and module levels, and as a result of this you will notice a marked change in the teaching
and learning strategy implemented by Unisa, together with the way in which the content is
conceptualised in your modules. We encourage you to embrace these changes during your
studies at Unisa in a responsive way within the framework of transformation.

4 CONTACTING THE UNIVERSITY VIA E-MAIL

To assist Unisa to safeguard your personal information, please ensure that you only use
your myLife e-mail account when communicating with the university. We will not be
responding to any e-mails sent from private e-mail addresses.

By using your myLife e-mail account, the university has a reasonable assurance that we are
communicating with you, as your e-mail address contains your student number and you use
your login credentials to access the account.

Unisa may only communicate with a student using a private e-mail address under the
following circumstances:

• New applicants who are enquiring about information for the purpose of applying
for admission.

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SCW2601/101/3/2024

• New applicants who do not yet have a myLife e-mail account, because they have
been admitted but not yet registered.
• Where a student requires assistance in resolving myLife e-mail account access
problems.

Please be aware that any personal information you publish on public platforms, such as
social media platforms and WhatsApp groups, is not covered by the provisions of Protection
of Personal Information Act 4 of 2013. Any personal information published in the public
domain is not considered private and can, therefore be accessed by external parties with
access to such platforms.

4.1 Lecturer

Prof M Labuschaigne (012) 433 9436


International: +27 12 433 9436
E-mail: slabbmn@[Link]

4.2 Department

Departmental numbers (012) 433 9480 or (012) 433 9479

International: +27 12 433 9480 or +27 12 433 9479

4.3 College of Law Information Centre

College-specific queries, please e-mail lawdeanery@[Link] or


CLAWinquiries@[Link]. The college can also be contacted by phoning 012 429
4718/4860/6166/3253/4428.

Please send all e-mails from your myLife e-mail account. If you send an e-mail directly
to a Unisa e-mail address, include your student number in the subject line to ensure that
your e-mail is correctly routed for an advisor for processing.

4.4 University

To contact the university, please dial 080 000 1870. Remember to keep your student number
at hand when contacting the university. The Unisa Student Communication Service Centre
will be open weekdays from 08:00 – 16:00 (South African Standard Time).

Please send all e-mails from your myLife e-mail account. If you send an e-mail directly
to a Unisa e-mail address, include your student number in the subject line to ensure that
your e-mail is correctly routed for an advisor for processing.

Please check the list carefully and send an enquiry to one e-mail address only. This
will ensure that there is no confusion as to who must respond, thereby preventing
unnecessary delays in the response or the e-mail portrayed as spam. Students should only

7
forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries
could not be resolved at other levels.

TYPE OF QUERY E-MAIL ADDRESS TELEPHONE NUMBER


ICT
myUnisa myUnisaHelp@[Link] 012 429 3111 (Option 2)
myLife myLifeHelp@[Link] 012 429 3111 (Option 2)
STUDENT ADMISSIONS AND REGISTRATIONS
General applications and
study-info@[Link]
registration queries
College of Law jus@[Link]
International students international@[Link]
Exemptions adhoccredits@[Link]
Access and matriculation
ame@[Link]
exemption
Re-admissions study-info@[Link]
STUDENT ASSESSMENT ADMINISTRATION
General assignment
assign@[Link]
enquiries
General exam queries exams@[Link] 012 429 8641
Aegrotat exams aegrotats@[Link] 012 429 8641
Exam arrangements for examdisabled@[Link]
012 429 8641
students with disabilities
examadmission@[Link].z
Exam admission 012 429 8641
a
examinternational@[Link]
International students + 27 12 429 2268
.za
Remarks remark@[Link] 012 429 8641
Purchase of an exam script purchasescript@[Link] 012 429 8641
FINANCE
Student account enquiries finan@[Link] 012 429 2441/4299
STUDENT FUNDING
General student funding letsomp@[Link] 012 441 5600
enquiries
STUDY MATERIAL
Despatch enquiries despatch@[Link]

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SCW2601/101/3/2024

Contact addresses of the various administrative departments appear on the Unisa website:
[Link]

Please include the student number in all correspondence.

5 RESOURCES
5.1 Prescribed book(s)

There are no prescribed books for this module. This means that you are not required to
purchase any books for this module.

The official study materials that are prescribed for this module include the study guide and
Tutorial Letter 101. This tutorial letter is supplemented by other tutorial letters such as the
Tutorial Letter 201 used for feedback on the two formative assessments. Tutorial letters
are part of your study materials for assignments and examination purposes. Please read
these materials carefully.

You will receive an inventory letter containing information about your tutorial matter. Also
see the booklet entitled Study@Unisa. Check the study material you received against the
inventory letter. You should have received all the items specified in the inventory, unless
there is a statement like “out of stock” or “not available”. If any item is missing, follow the
instructions on the back of the inventory letter without delay. Students who have access to
the Internet, can access the study material and tutorial letters for SCW2601 on the
University’s online campus, myUnisa, at [Link]

5.2 Recommended book(s)

There are no recommended books for this module.

5.3 Electronic reserves (e-reserves)


There are no electronic reserves for this module.

5.4 Library services and resources


The Unisa Library offers a range of information services and resources. The library has
created numerous library guides, available at [Link]
Recommended guides:
• For brief information on the library, go to [Link]
• For more detailed library information, go
to [Link]
• Frequently Asked Questions,
visit [Link]
Questions
• For research support and services such as the Personal Librarian service
visit [Link]
services/Research-support

9
• For research support and services such as the Information Search Librarian's
Literature Search Request (on your research topic) service,
visit [Link]
services/Research-support.
• For library training for undergraduate
students, visit [Link]
services/Training
• Lending Services [Link]
services/Lending-services
• Services for Postgraduate students
- [Link]
• Support and Services for students with disabilities
- [Link]
special-needs
• Library Technology Support -[Link]
• Finding and using library resources and tools -
[Link]
• A–Z list of library databases – [Link]

Important contact information:

• Technical problems encountered in accessing library online services: Lib-


help@[Link]

• General library-related queries: Library-enquiries@[Link]

• Queries related to library fines and payments: Library-fines@[Link]

• Interlibrary loan service for postgraduate students: libr-ill@[Link]

• Literature Search Service: Lib-search@[Link]

• Social media channels: Facebook: UnisaLibrary and Twitter: @UnisaLibrary

6 STUDENT SUPPORT SERVICES


The Study @ Unisa brochure is available on myUnisa: [Link]/brochures/studies

This brochure contains important information and guidelines for successful studies through
Unisa.

If you need assistance with regard to the myModules system, you are welcome to use the
following contact details:

• Toll-free landline: 0800 00 1870 (Select option 07 for myModules)


• E-mail: mymodules22@[Link] or myUnisaHelp@[Link]

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SCW2601/101/3/2024

You can access and view short videos on topics such as how to view your calendar, how to
access module content, how to view announcements for modules, how to submit
assessment and how to participate in forum activities via the following link:

[Link]

Registered Unisa students get a free myLife e-mail account. Important information,
notices and updates are sent exclusively to this account. Please note that it can take
up to 24 hours for your account to be activated after you have claimed it. Please do
this immediately after registering at Unisa, by following this link:
myLifeHelp@[Link]

Your myLife account is the only e-mail account recognised by Unisa for official
correspondence with the university and will remain the official primary e-mail
address on record at Unisa. You remain responsible for the management of this e-
mail account.

6.1 The Unisa First-Year Experience Programme

Many students find the transition from school education to tertiary education stressful. This
is also true in the case of students enrolling at Unisa for the first time. Unisa is a dedicated
open distance and e-learning institution, and it is very different from face-to-face/contact
institutions. It is a mega university, and all our programmes are offered through either
blended learning or fully online learning. It is for this reason that we thought it necessary to
offer first-time students additional/extended support to help them seamlessly navigate the
Unisa teaching and learning journey with little difficulty and few barriers. We therefore offer
a specialised student support programme to students enrolling at Unisa for the first time –
this is Unisa’s First-Year Experience (FYE) Programme, designed to provide you with
prompt and helpful information about services that the institution offers and how you can
access information. The following FYE services are currently offered:

11
FYE Website E-mail Support
[Link]/FYE fye@[Link]

FYE1500
Post
Registration myUnisa; Study
Orientation Referrals to Skills; Academic &
other support Digital Literacies;
services i.e. etc
Counselling;
Reading & Writing
workshops

To ensure that you do not miss out on important academic and support communication
from the SRU, please check your myLife inbox regularly.
6.2 Companies falsely advertising Unisa services

Some companies and social media pages have been falsely advertising Unisa online
information and various services to assist Unisa students. In the process, companies either
solicit money fraudulently from students or make money through online advertising with no
benefit to students.

These companies are in no way associated or related to Unisa.

We request that students only use official Unisa sites and platforms as any other platforms
will provide you with incorrect information and/or act illegally which will be harmful to your
studies.

Unisa will always use official communication channels (e.g. Unisa website, myUnisa, Unisa
social media platforms, myLife e-mail) to communicate with students.

Please use the following Unisa platforms for official Unisa information:

• [Link]
• [Link]
• [Link]
• [Link]
• [Link]

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7 STUDY PLAN
We know that in addition to your studies, you have a number of other commitments. To avoid
becoming overwhelmed or feeling out of control, it is important to have a structure to manage
your responsibilities and to keep you focused on your studies. You must therefore think
about when you will be studying, taking stock of how you spend your time. This may require
you to draw up a weekly study plan to ensure that you work through the study guide, tutorial
letters, do assignments and prepare for summative assessment (examination) during the
2024 academic year.

Remember: SCW2601 is a 12-credit module, which means that you will be required to spend
at least 120 hours working on the module in a semester.

8 PRACTICAL WORK
No practical work is required for this module.

9 ASSESSMENT
9.1 Assessment criteria

In order to be granted admission to write the examination for the semester you are registered
for, you must submit at least one compulsory assignment before or on the date of
submission. If you do not submit any assignment, YOU WILL NOT BE ADMITTED to
the examination.

9.2 Assessment plan

• To complete this module, you will be required to submit two assessments.


• All information about when and where to submit your assessments will be made
available to you via the myModules site for your module.
• Due dates for assessments, as well as the actual assessments are available on
the myModules site for this module.
• To gain admission to the examination, you will be required to submit one of the
two assignment/s.
• The assignment weighting for the module is 20%.
• You will receive examination information via the myModules sites. Please watch
out for announcements on how examinations for the modules for which you are
registered will be conducted.
• The examination will count 80% towards the final module mark.

13
9.3 Assessment due dates

• There are no assessment due dates included in this tutorial letter.

• Assessment due dates will be made available to you on the myModules landing
page for this module. We envisage that the due dates will be available to you
upon registration.

• Please start working on your assessments as soon as you register for the module.

• Log on to the myModules site for this module to obtain more information on the
due dates for the submission of the assessments.

9.4 Submission of assessments

• Unisa, as a comprehensive open distance e-learning institution (CODeL), is


moving towards becoming an online institution. You will therefore see that all your
study material, assessments and engagements with your lecturer and fellow
students will take place online. We use myUnisa as our virtual campus.

• The myUnisa virtual campus will offer students access to the myModules site,
where learning material will be available online and where assessments should
be completed. This is an online system that is used to administer, document, and
deliver educational material to students and support engagement between
academics and students.

• The myUnisa platform can be accessed via [Link] Click on the


myModules - button to access the online sites for the modules that you are
registered for.

• The university undertakes to communicate clearly and as frequently as is


necessary to ensure that you obtain the greatest benefit from the use of the
myModules learning management system. Please access the announcements
on your myModules site regularly, as this is where your lecturer will post important
information to be shared with you.

• When you access your myModules site for the module(s) you are registered for,
you will see a welcome message posted by your lecturer. Below the welcome
message you will see the assessment shells for the assessments that you need
to complete. Some assessments may be multiple choice, some tests, others
written assessments, some forum discussions, and so on. All assessments must
be completed on the assessment shells available on the respective module
platforms.

• For written assessments, please note the due date by which the assessment
must be submitted. Ensure that you follow the guidelines given by your lecturer
to complete the assessment. Click on the submission button on the relevant

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SCW2601/101/3/2024

assessment shell on myModules. You will then be able to upload your written
assessment on the myModules site of the modules that you are registered for.
Before you finalise the upload, double check that you have selected the correct
file for upload. Remember, no marks can be allocated for incorrectly submitted
assessments.

9.4.1 Types of assignments and descriptions


Both assignments for this module are written assignments. Both assignments are
mandatory.
• Mandatory assignments
- If not submitted, the student gets no mark for this item.

I. Mandatory assignments
a. contribute to the year mark.
b. If a student fails to submit a mandatory assignment, no mark is awarded and the
year mark is calculated accordingly. The student will therefore forfeit the marks
attached to this assignment when the final mark for the module is calculated.

9.5 The assessments

As indicated in section 9.2, you need to complete two assessments for this module. There
are no assignments included in this tutorial letter. Assignments and due dates will be
made available to you on myModules for this module. We envisage that the due dates will
be available to you upon registration.

9.6 Other assessment methods

You also have self-assessment activities in the study guide. The self-assessment activities
do not count towards your year mark or towards your examination. You are therefore
encouraged to do these activities to better understand the contents of the module.

9.7 The examination

Examination information and details on the format of the examination will be made available
to you online via the myUnisa site. Look out for information that will be shared with you by
your lecturers and for communication from the university.

9.7.1 Invigilation/proctoring

Since 2020 Unisa conducts all its assessments online. Given stringent requirements from
professional bodies and increased solicitations of Unisa’s students by third parties to
unlawfully assist them with the completion of assignments and examinations, the University
is obliged to assure its assessment integrity through the utilisation of various proctoring
tools: Turnitin, Moodle Proctoring, the Invigilator App and IRIS. These tools will authenticate
the student’s identity and flag suspicious behaviour to assure credibility of students’
responses during assessments. The description below is for your benefit as you may
encounter any or all of these in your registered modules:

15
Turnitin is a plagiarism software that facilitates checks for originality in students’
submissions against internal and external sources. Turnitin assists in identifying academic
fraud and ghost writing. Students are expected to submit typed responses for utilisation of
the Turnitin software.

The Moodle Proctoring tool is a facial recognition software that authenticates students’
identity during their Quiz assessments. This tool requires access to a student’s mobile or
laptop camera. Students must ensure their camera is activated in their browser settings
prior to their assessments.

The Invigilator “mobile application-based service does verification” of the identity of an


assessment participant. The Invigilator Mobile Application detects student dishonesty-by-
proxy and ensures that the assessment participant is the registered student. This invigilation
tool requires students to download the app from their Play Store (Google, Huawei and Apple)
on their mobile devices (camera enabled) prior to their assessment.

IRIS Invigilation software verifies the identity of a student during assessment and provides
for both manual and automated facial verification. It has the ability to record and review a
student’s assessment session. It flags suspicious behaviour by the students for review by
an academic administrator. IRIS software requires installation on students’ laptop devices
that are enabled with a webcam.

Students who are identified and flagged for suspicious dishonest behaviour arising from the
invigilation and proctoring reports are referred to the disciplinary office for formal proceeding.

Please note:

Students must refer to their module assessment information on their myModule sites to
determine which proctoring or invigilation tool will be utilised for their formative and
summative assessments.

10 ACADEMIC DISHONESTY
10.1 Plagiarism

Plagiarism is the act of taking the words, ideas and thoughts of others and presenting them
as your own. It is a form of theft. Plagiarism includes the following forms of academic
dishonesty:

• Copying and pasting from any source without acknowledging the source.
• Not including references or deliberately inserting incorrect bibliographic information.
• Paraphrasing without acknowledging the original source of the information.

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SCW2601/101/3/2024

10.2 Cheating

Cheating includes, but is not limited to, the following:

• Completing assessments on behalf of another student, copying the work of another


student during an assessment, or allowing another student to copy your work.
• Using social media (e.g., WhatsApp, Telegram) or other platforms to disseminate
assessment information.
• Submitting corrupt or irrelevant files, this forms part of examination guidelines
• Buying completed answers from so-called “tutors” or internet sites (contract
cheating).

For more information about plagiarism, follow the link below:

[Link]

10.3 Academic matters

All module content-related enquiries must first be addressed to the relevant module
lecturers. As already indicated above, all such enquiries must be made from your
mylife@[Link] e-mail account. Where your module lecturer(s) is unable to assist, such
enquiries can be escalated to the Chair of the Department in which your module is located.
The Chair of the Department is the one with the power to resolve issues, is authorised to
make such interventions, and has the final say in matters relating to the administration of a
module. Such escalation must be done via the departmental administrative staff.

Contact information for all the departmental administrative staff in the department is
captured below.

Name E-mail address


Dr NS Siphuma siphuns@[Link]
(Acting Chair of Department)
Ms L Mkhomazi ( mkhomme1@[Link]

Mr K Tolo tolokr@[Link]

10.4 Administrative matters

The contact information for all administrative departments is included on pages 8-9 of this
Tutorial Letter. Please address any administrative issues (for example, registration issues,
finance-related issues, graduation issues, auditing of a qualification, etc) with the relevant
support department and not the college.

17
11 STUDENTS WITH DISABILITIES
The Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) provides an
opportunity for staff to interact with first-time and returning students with disabilities.

If you are a student with a disability and would like additional support or need additional time
for assessments, you are invited to contact the module leader for this module Prof M
Labuschaigne (slabbmn@[Link]) to discuss the assistance that you need.

12 FREQUENTLY ASKED QUESTIONS


Refer to the myModules site for frequently asked questions.

13 SOURCES CONSULTED
Mariana de Jager (2013) ‘How prepared are social work practitioners for beginners’
practice? reflections of newly qualified BSW graduates’ 49(4) Social Work/Maatskaplike
Werk.
Unisa website [Link]
regions/Learner-Support (Accessed: 06 August 2021)
South African Qualifications Authority (SAQA)
[Link] (Accessed: 05 August 2021).

14 IN CLOSING
We know that studying law is a new experience for you, so please do not hesitate to contact
us if you have any difficulty with contents of the tutorial material. You are more than welcome
to contact us telephonically, via e-mail, or schedule an appointment for a consultation or
interact with us on the MyUnisa platform.

We wish you all the best with your studies!


©
Unisa 2024

18

Common questions

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Unisa provides structured resources for resolving administrative inquiries by assigning specific email addresses and telephone contacts for different types of queries such as ICT, admissions, and student assessment. This clear routing ensures targeted responses and prevents delays and confusion, with further escalation processes in place for unresolved issues at various departmental levels .

The blended learning mode at Unisa involves the use of both printed and online materials to engage students. It is crucial as it supports flexibility in learning, allowing students from diverse backgrounds to access educational content. This approach is part of Unisa's transition towards an online institution, enabling comprehensive support and engagement through the myUnisa system, which functions as a virtual campus .

Unisa ensures that its students develop a critical understanding of their location on the African continent in relation to global contexts by incorporating modules that analyze and evaluate the challenges and potential of the continent's histories. These educational components are designed to empower students with a critical framework to understand their place in a globally diverse world, informing them about multiple worldviews and the potential of their own region .

The roles and responsibilities of a social worker in protecting and promoting human rights in practical terms include critically evaluating the relationship between the values and principles of the Bill of Rights and social work principles. Social workers must clearly identify their role in protecting human rights, utilize resources like the Public Protector and Human Rights Commission, and be familiar with relevant legislation sections to serve effectively in their professional roles .

Unisa offers a specialized First-Year Experience Programme designed to assist students transitioning from school education to tertiary education. This programme provides additional support to help them navigate the e-learning environment, which is different from traditional face-to-face education, through guidance and resources aimed at easing this transition .

Unisa ensures academic integrity in online assessments by using various proctoring tools such as Turnitin, Moodle Proctoring, the Invigilator App, and IRIS. These tools authenticate student identities, detect suspicious behavior, and check for originality in student submissions, thereby preventing academic fraud and ensuring credible assessments .

Unisa supports students with disabilities through the Advocacy and Resource Centre for Students with Disabilities (ARCSWiD), which offers opportunities for staff interaction with students requiring additional support. The module leader can be contacted to discuss specific accommodations needed, such as extensions for assessments, ensuring that all students receive the necessary aid for effective learning .

Self-assessment activities in Unisa’s modules are designed to enhance students' understanding of the module content without contributing directly to the year mark. They encourage independent learning and reinforce the material covered, allowing students to identify areas requiring further study, ultimately contributing positively to their learning experience .

Unisa ensures that students understand relevant legislation by embedding it into the curriculum where applicable, such as modules for students studying law or social work. These modules require students to critically evaluate and understand legislative frameworks and considerations, preparing them for practical professional scenarios .

Unisa prepares students for real-world data evaluation challenges by teaching them to critically analyze and evaluate the credibility of information from diverse sources. The incorporation of these skills into the curriculum is designed to equip students to navigate the increasing volume of global information and competing worldviews, enabling them to solve real-life problems competently and ethically .

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