Full Text
Full Text
September 2019
Latha Shettappanavar
Karnatak University, Dharwad, shettydharwad@[Link]
Krishnamurthy, C and Shettappanavar, Latha, "Digital literacy among Female Postgraduate students of Karnatak University, Dharwad,
Karnataka, India: A study" (2019). Library Philosophy and Practice (e-journal). 2934.
[Link]
DIGITAL LITERACY AMONG FEMALE POSTGRADUATE STUDENTS OF
KARNATAK UNIVERSITY, DHARWAD, KARNATAKA, INDIA: A STUDY
Dr. C. Krishnamurthy1
Professor, Karnatak University, Dharwad, Karnataka
Latha Shettappanavar2
Research Scholar, Karnatak University, Dharwad, Karnataka
Department of Library and Information Science, Karnatak University, Dharwad, Karnataka, India.
Email: shettydharwad@[Link]
Abstract
Digital literacy is the ability of an individual to locate, organize, evaluate, analyze and use the
required information using digital technologies. It includes a working knowledge of several technologies
and understanding of how it can be used. The main objective of the study was to determine the literacy
of using digital resources by Female Postgraduate students of Karnatak University, Dharwad. The
present study also determines the student’s level of ICT skills, frequency of internet use by the
respondents, ascertain their awareness about different databases and their familiarity with various
search strategies to retrieve E-resources. The study also highlights the problems faced by students in
accessing information. The major findings of the study highlight that Google search engine is the most
preferred search engine, the majority of the respondents i.e. 53 (68.83%) are aware of Google scholar
followed by Research gate, Twitter, Slideshare, [Link]. and LinkedIn, SciSpace, Research ID are
least used among the academic social networking sites. It is also found that there is a lack of awareness
among students regarding the use of various search strategies for efficient information retrieval and only
43 (55.84%) respondents have awareness of copyrights issues. The study also highlights the problems
faced by the respondents such as poor network connectivity, access restricted by the university, which
curtail the prospects of effective use of digital information resources.
Keywords: Digital literacy, Digital literacy skills, ICT literacy, Digital resources.
INTRODUCTION
Digital literacy refers to the ability to locate, organize, understand, evaluate and create
information using digital technologies (Warlick, 2005). In the present scenario, the concept of literacy
has changed along with the technological revolution. This is due to increase in technologies like,
computers/laptops, smartphones, Ipod, etc. have become strongly integrated into the social infrastructure
that an individual without adequate digital literacy skills would feel like an alien in the society (Majid
&Abazova, 1998). The most important components of digital literacy are accessing, managing,
evaluating, integrating, creating, and communicating information individually or collaboratively in a
networked, computer-supported, and web-based environment. In order to negotiate with digital
environment, people of present generation need to be digitally literate.
Digital literacy has been defined in various ways since the term was first introduced by Paul Gilster in
1997 in a book entitled ‘Digital Literacy’, in which the author defined Digital literacy as “the ability to
understand and use information in multiple formats from a wide range of sources when presented via
computers”. Later, in 2005 Martin defined digital literacy as “the ability to succeed in the encounters
with the electronic infrastructures and tools that make possible the world of the 21st century”. The author
in the study observed the need for mastering electronic tools as crucial to success in learning
communities. Furthermore, Bell and Shank (2008) defined digital literacy as the awareness, attitude,
and ability of individual to use digital tools and facilities to identify, access, manage, integrate, evaluate,
analyze, and synthesize digital resources, construct new knowledge, create media expressions, and
communicate with others, in the context of specific life situations in order to enable constructive social
action; and to reflect upon this process”. Despo and Nikleia (2011) defines digital literacy as “the ability
to understand information and more importantly to evaluate and integrate information in multiple formats
that computer can deliver”. American Library Association (2013) defined digital literacy as the ability
to use information and communication technologies to find, understand, evaluate, create and
communicate digital information. Digital Literacy is an essential prerequisite for all people in the ongoing
information evolution in digital culture which furnishes people with the skills that will help in making
use of the digital technology in all spheres of life. It is the person’s proficiency to make and share
information in different modes and formats, to generate, to communicate and to understand how and
when digital technologies can best be used to support these processes.
REVIEW OF LITERATURE
Parvathamma and Danappa Pattar (2013) conducted a study to know the digital literacy competency
of student’s community of management institutes in Davanagere district, Karnataka. The findings of the
study reveals that 22.96% of the respondents are aware of online databases i.e. 22.96% are aware of
‘Capitaline’ and only 2.96% are aware of ‘IndiaStat’. The study also reveals that web portals are most
widely used as an information source by the respondents while open access journals and institutional
repositories are used least. Sampath Kumar, Basavaraja and Gagendra (2014) investigates the
computer literacy competencies among rural and urban students in India to find out how rural and urban
students use computers and also discusses the problems encountered by the students while using
computers. Nilgun Ozdamar- Kesin, Fatma Zeynep Ozata and Kerim Banar (2015) examine the
digital literacy competences and learning habits of learners enrolled in the open and distance education
system of Anadolu University in Turkey. The study reveals that learners need training on how to use
digital tools more efficiently for learning purposes. Scholastic Ukwoma [Link] (2016) carried out a study
to know the digital literacy skills possessed by the students of University of Nigeria, Nsukka. Majority
of the students indicated that digital literacy has affected their academic performance to a high extent and
discusses the problems encountered by the students. Essam Mansour (2016) carried out a survey of
digital information literacy among library and information professionals. The study showed that there is
a significant relationship between some of the demographic factors i.e. age and education with digital
information literacy skills. Wawta Techataweewan and Ujsara Prasertsin (2018) have developed the
digital literacy indicators for Thai undergraduate students for developing learning ability. The results
revealed that digital literacy criteria for Thai undergraduate students consisted of four factors i.e.
operation skills, thinking skills, collaboration skills, and awareness skills along with 12 indicators.
A structured questionnaire was designed to collect the required data among Female postgraduate students
of Karnatak University, Dharwad. The questionnaire covers the questions pertaining to students’
knowledge about the use of Search strategies, search databases, awareness of academic social networking
sites, reference management software (RMS), plagiarism and problems faced by the respondents in using
digital information resources.
The study was limited to the Female Post graduate students of Science and Social Science departments
of Karnatak University, Dharwad.
DATA ANALYSIS AND INTERPRETATION
The analyzed data is presented in the tabular form. The data collected for this study are analyzed using
simple percentage. The results of the analysis are presented in the following sections.
The study found that, 42 (54.54%) respondents belongs to urban area and 35 (45.45%) respondents
belongs to rural area. Among the total respondents, the majority i.e. 41 (53.24%) belong to the age group
of 20 and 22, followed by 34 (44.15%) respondents between the age group of 23 and 25 and only 2 (2.59
%) respondents belongs to the category of 26 and above age group.
It is found from the study that, the majority of the respondents i.e. 30 (38.96%) visit library rarely,
followed by 21 (27.27%) respondents visit library once in a week, 14 (18.18%) respondents visit the
library every day, 9 (11.68%) visit once in a month, and only 2 (2.59%) respondents visit once in
fortnight.
Table 4: Purpose of using Internet and its frequency of use by the respondents
Purpose of using Internet Always Often Usually Sometimes Never
For general/current information 41 32 1 3 00
(53.24) (41.55) (1.29) (3.89) (00)
For research work 29 23 8 15 2
(37.66) (29.87) (10.38) (19.48) (2.59)
Use of E-mail 29 24 12 11 1
(37.66) (31.16) (15.58) (14.28) (1.29)
To access e-resources 15 33 15 10 4
(19.48) (42.85) (19.48) (12.98) (5.19)
For communication 35 29 10 3 00
(45.45) (37.66) (12.98) (3.89) (00)
For entertainment 40 25 3 9 00
(51.94) (32.46) (3.89) (11.68) (00)
For social networking sites 28 28 11 6 4
(36.36) (36.36) (14.28) (7.79) (5.19)
Online banking 15 23 9 23 7
(19.48) (29.87) (11.68) (29.87) (9.09)
*Figures in parenthesis indicate percentage
Table (4) shows the purpose and frequency of internet use among the respondents. The results of the
table indicate that, majority of the respondents i.e. 41 (53.24%) have used the internet always to get
general/ current information followed by 32 (41.55%) respondents often use the internet. Further, 29
(37.66%) respondents stated they use internet always for research work and to use e-mail purpose, 33
(42.85%) use often to access e-resources and 35 (45.45%) use internet always for communication, 40
(51.94%) always for entertainment in leisure time, 28 (36.36%) respondents use internet always for using
social networking sites and equal number of respondents use often for the same purpose. While 15
(19.48%) respondents stated always in online banking service whereas least no of respondents stated
never for the above mentioned purposes. The table clearly indicates that he majority of the respondents
use the internet for one or the other purpose.
Use of E-resources
Table 5: Use of E-resources by the respondents
E-resources No. of Respondents Percentage (%)
e –books 74 96.10
e –journals 20 25.97
e –reference sources 34 44.15
Bibliographic and citation databases 14 18.18
e –theses and dissertations 27 35.06
Institutional repositories 8 10.38
CD-ROMs databases 10 12.98
The table (5) shows the use of different e-resources by the respondents. It is clearly observed from the
table that, majority of the respondents 74 (96.10%) preferred to use e-books and 34 (44.15%) respondents
preferred to use e-reference sources followed by 27 (35.06%) e-thesis and dissertations. About 20
(25.97%) of the respondents prefer to use e-journals. Around 14 (18.18%) respondents opined that they
use bibliographic and citation databases and followed by 10 (12.98%) respondents prefer to use CD-
ROM databases with least number of respondents i.e. 8 (10.38%) respondents expressed to use
Institutional repositories.
1. The majority of the respondents i.e. 77 (100%) use the Google search engine and it is highly preferred
by all the respondents, followed by 35 (45.45%) respondents preferred Yahoo, 13 (16.88%)
respondents use the Bing search engine. The Google search engine is the most preferred search engine
by the respondents.
2. The majority of the respondents i.e. 74 (96.10%) prefer to use e-books and 34 (44.15%) respondents
preferred to use e-reference sources and followed by other sources such as e-thesis and dissertations,
e-journals, bibliographic and citation databases, CD-ROMs databases with the least number of
respondents i.e. 8 (10.38%) respondents expressed to use Institutional Repositories.
3. The majority of the respondents i.e. 51 (66.23%) are aware of Web of Science and followed by other
databases like Biological Abstracts, ProQuest, e-Shodhasindhu, Project Muse and ERIC with the less
number of respondents are aware of other databases like Springer Link, Science Citation Index,
Scopus, EBSCO.
4. The majority of the respondents i.e. 53 (68.83%) are aware of Google scholar to find required
information followed by Research gate, Twitter, Slideshare, [Link]. and the use of LinkedIn,
SciSpace, Research ID was least used in the academic social networking sites which clearly indicates
that Google scholar has more stakeholders in terms of usage by the postgraduate students.
5. The majority of the respondents i.e. 64 (83.11%) use simple keywords and 37 (48.05%) of the
respondents are familiar with Boolean operators with the least number of respondents use other search
strategies like field search, natural language search, controlled vocabulary, Phrase search, Truncation
and wildcards to access electronic resources.
6. It was found from the study that, majority of the respondents i.e. 43 (55.84%) were having awareness
about plagiarism and remaining 34 (44.15%) of the respondents were not aware of plagiarism.
7. Majority of the respondents i.e. 64 (83.11) stated that they lack the proper guidance followed by other
problems such as poor network connectivity, lack knowledge about advanced search techniques,
access denied by the university and time constraints faced by the respondents.
8. The majority of the respondents i.e. out of 77 respondents, 58 (75.32%) respondents prefer a
seminar/workshops and followed by 18 (23.37%) respondents opine computer assisted instruction
and 13 (16.88) respondents stated Specific course to acquire digital literacy skills.
Suggestions
Based on the findings and opinion given by the respondents the following suggestions are made.
1. Though there are number of databases in the different subjects, the respondents are aware of aware
of Web of Science and followed by other databases like Biological Abstracts, ProQuest, e-
Shodhasindhu, Project Muse and ERIC with the less number of respondents are aware of other
databases like Springer Link, Science Citation Index, Scopus, EBSCO. Therefore, it is suggested to
the library authorities must create awareness about these databases and promote their use.
2. It is evident from the study that, the majority of the respondents use simple keywords than the other
search strategies like use of Boolean operators, Truncation and wildcards, natural language searching,
phrase search, controlled vocabulary search was found to be not satisfactory. Since these search
strategies are important to make use of e-resources. Hence, the study suggests to the library authorities
to make it possible by conducting training programs and information literacy programs to the students
to focus more on improving search skills to retrieve e-resources effectively.
3. The study reveals that awareness about copyrights issues among the respondents is less. Hence, it is
suggested to the library authorities to overcome this challenge by organizing regular workshops,
training programs, information and digital literacy programs.
Conclusion
Digital literacy has become an essential skill in delivering quality and relevant services to every
individual in the society, because of strong penetration of electronic information resources. This raising
invasion of information resources pushes the need of digital literacy of every individual in the society.
Although students are capable of using various technologies, but they are not able to use it effectively
when it comes to the learning process. Thus, Digital literacy plays a vital role in defining their abilities
to succeed in academics and it opens up opportunities to learn and it empowers innovation in ways that
were unimaginable in the past few years ago. Therefore, the empowerment of women has become one of
the most important concerns of the 21st century where women still come across various problems such
as lack of education, awareness, accessibility, affordability and often restrictions to move out of home. It
is necessary to build up women’s capacities to enable them to deal with technologies and help them to
use effectively in productive activities.
Being digitally literate is the need and necessity for upliftment and empowerment of women,
which helps to build women empowered society. Digital literacy is becoming as important as other
traditional literacy skills. Special attention must be needed to encourage women to acquire technological
skills and help them stay updated with emerging technologies. To encourage the digital literacy skills,
Government of India has started National Digital Literacy Mission (NDLM) with an aim to empower one
member in a family with digital literacy skills. Therefore, the Female students should be encouraged to
become digitally literate through providing education and training in using digital resources.
Hence, the present study is an attempt to know the Digital literacy competencies among Female
Postgraduate students of Karnatak University, Dharwad. The findings of the study reveal that students
lack the searching skills required to find the information. Therefore, it is suggested to the authorities of
the university and library professionals must take initiatives in providing proper guidance towards using
different search strategies and in developing develop digital literacy skills among female students.
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