Learner Name Simran Kaur Reference ID/ Batch Code FIAT /CHD/24-25/207
Batch code- T-3
Course Title Frankfinn Certificate Course in Aviation, Hospitality, Travel & Customer Service
Assessor Name Tanaaz Ahmed
Name of I.V. Shalu Sharma
I confirm that the work submitted for this assignment is my own.
Learner Signature Simran kaur Date 19-09-24
Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
• Write your responses in the space provided below the questions
• It is compulsory to attempt all questions of PASS – to clear the assignment
• Review your answers before submitting the Assignment
TIMELINE: You can take up to Two days to submit the Assignments
Personal Grooming Treatments – (Pass)
Q1. What is Grooming?(Pass)
Ans1. Grooming is the art of self presentation and is the sum of total of Pearson's appearance
and his attitude as well as a projection of his / her personality .Grooming can help people to
feel more confident and improve their self love .
Q2. Classify Grooming?(Pass)
Grooming is an important role of every professional work and it build the confidence and it
maintaining our lifestyle.
Grooming thus consists two aspects -
(Meta Physical)
Meta physical grooming consists of projection certain attributes of one's personality.
One must appear poised, elegant,confident and easy going ( without being casual)
(physical)
Physical grooming consists of your appearance,which is categorized by the quality of your
skin,hair personal hygiene,and senses of dressing,make up,etiquette etc.
Q3. What are the qualities required for working in the Aviation, Hospitality, Travel & Customer
service Industries?(Pass)
Ans3. The qualities Required for cabin crew and Hospitality Industry are-
[Link] a lot of patience.
2. Well Groomed.
3. Professional Attitude.
4. A good communication skills.
5. ATTRACTIVE PERSONALITY.
[Link] and tactful .
[Link].
[Link] person with an interest interest in people naturally warm and pleasant.
[Link] a helpful.
[Link] Hardwork and do all the work with heart.
Q4. Name the Layers of the Skin?(Pass)
Ans4- ( Epidermis)
Protect and regulates the outer layer of the skin makes tougher,protective overcoat to
[Link] helps to regulate the body temperature and also make new skin cells.
(Dermis)
The dermis consists of hair follicles,sweat glands,blood vessels,capillaries,connective tissues.
Provides sense of touch and heat. It also provide nourishment and water waste removal from
it's own skin cells.
Growing hairs and bringing blood to your skin.
( Hypodermis)
Hypodermis is the third layer of the skin which contains fat and water in the skin .
Q5. Name different types of skin? (Pass)
Ans5. 1. Normal Skin
By definition, Normal Skin is a skin type often perceived as the gold standard due to its
balanced sebum production. It is neither too oily nor too dry. This type of skin is characterised
by a soft, smooth texture accompanied by a radiant complexion. It has minimal pores and
rarely gets any blemishes. It's less sensitive to environmental changes and usually appears
clear and velvety.
2. Dry Skin
This is a skin type where the sebaceous glands produce less sebum, affecting the skin's lipid
barrier which leads to moisture loss. Characterised by a matte or dull appearance this skin
type has the potential for roughness, flakiness, and red patches. Fine lines may also appear
prematurely on this skin type. The skin on your face can feel tight, especially after cleansing.
3. Oily Skin
By definition, oily skin is the type of skin that has hyperactive sebaceous glands, leading to an
overproduction of sebum. It is characterised by a glossy and oily appearance with enlarged
pores. While you might enjoy the sheen or glow for a while, it's not always good for the skin.
Oily skin is prone to blackheads, pimples, and other blemishes. However, the good part is that
oily skin tends to age slower due to its natural moisture.
4. Combination Skin
As the name suggests, this skin type is a combination of both oily and dry skin types. It
typically manifests as an oily T-zone and dry or normal cheeks. It is widely characterised with
a T-zone (forehead, nose, and chin) that appears shiny, while the cheeks may feel taut or even
flaky at times. This skin requires a tailored approach.
5. Sensitive Skin
This is a highly reactive skin type that can be easily irritated by products or environmental
factors. Characterised by frequent redness, itching, burning, or dryness this skin type needs all
the attention it can get without being overbearing. The triggers for this skin type can range from
skincare products to climatic conditions.
Q6. What are the causes of Acne and dark circle and also provide 02 remedies for each? (Pass)
Ans 6. [Link] of Acne
[Link] get into skin.
[Link] and grease from the scalp, hair products, skin products, and cosmetics can also plug the
pores.
[Link] medicines or supplements, including steroids, lithium, and barbiturates can make
acne worse.
[Link] (runs in families).
(Remide of acne are-))
[Link] a honey and cinnamon mask
It is Antibacterial and easy to make.....
So, How to
[Link] 2 tablespoons of honey and 1 teaspoon of cinnamon to form a paste.
[Link] cleansing, apply the mask to your face and leave it on for 10 to 15 minutes.
[Link] the mask off completely and pat your face dry.
[Link] remedy for acne are-
.Add one-third cup of Yoghurt and a pinch of Turmeric into a mashed Banana puree. Apply the
paste on your face and leave it for 10 to 15 minutes. The anti-microbial and lactic-acid rich
blend will deeply cleanse the skin by eliminating acne-causing bacteria and dirt.
B. Causes of dark circle are-
[Link] of sleep or poor sleeping habits.
[Link], including hay fever.
[Link], which happens when the body produces more melanin.
[Link] levels of fatty tissue around the eyes.
[Link] skin under the eyes.
[Link] deficiency anemia.
[Link] to sunlight.
[Link] rubbing of the eyes.
Here are some remedies for dark circles:
Cucumber slices
Cucumber slices can help with puffiness because they are full of water and vitamin C. You can
chill the slices in the fridge for 30 minutes before applying them to your eyes for about 10
minutes.
Tomato paste
Tomato paste contains lycopene and vitamin C, which can help lighten dark circles and even out
skin tone. You can mix fresh tomato juice with some lemon juice to form a paste, apply it to
your dark circles, and leave it on for 5-10 minutes.
Q7. What are the types of hair? Highlight the causes of dandruff and provide 02 remedies?
(Pass)
Ans7.A. Types of hair-
Type 1: Dry hair
Type 2: Normal hair
Type 3: Oily hair
Type 4: Combination hair
B. The causes of dandruff are-
Yeast: A yeast-like fungus called Malassezia that feeds on scalp oils
Skin conditions: Other skin conditions like psoriasis and eczema can cause dandruff
Oily skin: Irritated or oily skin can cause dandruff
Dry skin: Dry skin can cause dandruff
Hair products: Sensitivity to certain hair products can cause dandruff
Diet: A diet lacking nutrients like zinc, B vitamins, and healthy fats can cause dandruff
Hormones: High hormone levels during puberty can cause more oil production and dandruff
Weather: Cold and dry winter weather can make dandruff worse
Stress: Stress can aggravate dandruff symptoms
Dandruff is characterized by visible white or gray flakes in the hair and on clothing. It can also
cause itchiness and a dry scalp.
C. Here some remedies for dandruff are-
Onion Juice:
The onion juice remedy is remarkably an effective treatment for dandruff. The onion juice
contains substances with antimicrobial and anti-inflammatory properties. Onion juice can be
made by adding water to chopped onions and blending them followed by filtering the water or
the blended paste can be directly used on the scalp. Apply this on your scalp for around thirty
minutes before using a light shampoo to rinse it away. It’s not a pleasant scent but worth the
results.
Curd:
Yogurt, or curd, acts naturally as a hair conditioner and dandruff treatment. Put some curd on
your scalp and hair, leave it for thirty minutes, and rinse it off with a mild shampoo. Curd
contains lactic acid that helps eliminate dead skin cells and enriches the scalp.
Q8. What are the Do’s and Don’ts of Personal hygiene and Grooming Hygiene? (Merit)
Ans8. Grooming hygiene -
Grooming is an aspect of hygiene, but it's not as strongly tied to infection and disease control.
It's more about how you look. For example, trimming your nails is a grooming task. It can be
tied to hygiene if the toenails are so long that they cut other toes and cause open wounds
that can be infected.
.Quick-check in the mirror
.Hair is clean, well styled, no dandruff
.teeth are clean breath is fresh,finger nails are clean and shaped
.no underwear and clips are showing
.well shaved ,no 5 o'clock shadow
. Shoes are polish
.no run in stockings
.make-up is applied
.grooming should be do in private not in public
Personal hygiene -
Personal hygiene is the practice of keeping your body clean and healthy through regular
washing and grooming. It includes:
Washing your hands and face with soap and water, especially after using the toilet or handling
animals
Showering or bathing regularly
Brushing and flossing your teeth
Covering your mouth and nose when you cough or sneeze
Cleaning and changing your bedding regularly
Wearing shower shoes in shared showers
Washing your hair at least twice a week
[Link] do you think it’s important to present yourself as a professional in an interview?
(Distinction)
And 9- .I think it's important to present yourself as professional in an interview because it shows
that you take the opportunity seriously and that you're committed to making a good
impression. When you present yourself professionally, it demonstrates your professionalism,
reliability, and respect for the company and the interview process.
.By dressing appropriately, being prepared, and showcasing your skills and qualifications, you're
able to convey your professionalism and show that you're the right fit for the job. It helps create
a positive impression and can increase your chances of being considered for the position.
.Remember, presenting yourself professionally doesn't mean you have to be someone you're
not. It's about being authentic, confident, and respectful. So, always put your best foot forward
and let your skills and personality shine through!