Below given Step by Step resolutions for Search Issues:
1. Issue : Unable to retrieve topology component health states. This may be because the admin
component is not up and running
Resolution :
Go to the CA -> System Settings -> Manage services on server and seen that “Search Host
Controller Service” was not started, so clicked on Start. After some time service
was not started and below error is shown :
Then I go to the Inetmgr (IIS Manager) -> Application Pools -> selected CA pool -> Right click -
> Advanced Settings -> Process Model -> clicked on Identity doted button -> Opened
“Application Pool Identity”, clicked on Set button -> Give dev\spfarm in username and
admin@1234 in Password and Confirm Password each textbox and click on OK. And from
“Application Pool Identity” popup clicked on OK, and finally clicked on OK in Advanced
Settings popup.
Note : Do same steps for “SecurityTokenServiceApplicationPool” as well as another
applications pools for those dev\spfarm account has been associated.
Then I went to the CA -> Security -> Configure Managed Accounts -> Edited dev\spfarm user -
> tick “Change Password Now” check box and choosed Use existing password and given
admin@1234 in textbox and clicked on Ok.
Then, I again go to the Go to the CA -> System Settings -> Manage services on server and
clicked on the “Search Host Controller Service” then after some time Service
was shown started.
But, after successfully Search Service started then also… “ Unable to retrieve
topology component health states. This may be because the admin component is not up and
running” Issue was not removed from the Search Administration page.
Then after verification, I had seen that User Profile Synchronization service
was not started. So I go to the Services on server and started “User Profile
Synchronization Service” after giving proper password which is admin@1234.
After successfully started “User Profile Synchronization Service” then we can see
that Issue has been resolved.
And we can see Search Topology worked fine. See below given screenshot :
2. Issue : Access is denied. Verify that either the Default Content Access Account has access to this
repository, or add a crawl rule to crawl this repository. If the repository being crawled is a
SharePoint repository, verify that the account you are using has "Full Read" permissions on the
SharePoint Web Application being crawled. (Note : This Issue is shown in Search Crawl Log
error)
Resolution :
Go to the CA -> Service Applications -> Manage Service Applications -> select User Profile
Service Application -> clicked on Administrator ribbon then add dev\spcontent (SharePoint
Content) user and checked only “Retrieve People Data for Search Crawlers” checkbox
and clicked on OK.
After Content Sources full crawling the Issue has been resolved.
3. After Crawling successful then also, I was got “The search request was unable to connect to the
Search Service” error for searched result in site.
Issue :
Resolution:
Go to the CA -> Web Applications -> Manage web applications -> clicked on web
application (ex- [Link] and click on Service Connections ribbon and seen
that Search Service is not associated with this web application. See below :
So, I had associated Search Service Application and clicked on OK. See below :
Then Issue has resolved and I can get Search results in [Link] site. See
below
It’s done.