Question 1 of 14
Lew was the perfect hire for the floor manager position, which is why you were shocked when he left
after six months to return to his former job. What could you have done to prevent Lew from leaving?
Select an answer:
Prohibit Lew from having contact with his previous employer.
Counter the offer from Lew's previous employer.
Provide Lew with a mentor from the moment he accepted your offer.
Meet with Lew weekly to make sure he was happy and engaged.
Question 2 of 14
To establish a rapport with a candidate and make them feel comfortable, how should you begin an
interview?
Select an answer:
Start with questions related to the position, so they do not feel their time is being wasted.
Ask general questions and not questions specifically related to the position.
Ask closed-ended questions in the first interview.
Question 3 of 14
What is the most effective way to determine a candidate's expertise and level of interest?
Select an answer:
Check references who have first-hand knowledge of their expertise.
Utilize a behavioral interview that allows you to determine their expertise and interest level.
Ask them to quantify their level of interest and expertise on a scale of 1 to 10.
Utilize assessment tools and testing to confirm their interest level and expertise.
Question 4 of 14
How do the expectations of millennials and Gen Z candidates differ from older candidates?
Select an answer:
They are more interested in pay and benefits.
They are not interested in flexibility.
They don't care about the impact of their work.
They want to know how your company aligns with their values.
Question 5 of 14
Even though you work in the same company as a hiring manager, and for the same goals, it is often
necessary to negotiate with them. What should be the outcome of these negotiations?
Select an answer:
a satisfactory conclusion for both of you
a list of items that can be deal breakers
a game plan for finding the best hire for a position
Question 6 of 14
How can you avoid confusion with hiring managers?
Select an answer:
Speak with them over the phone about your expectations.
Ask what they are confused about.
Share a written list of your expectations, detailing everything you need from them.
Ask them to provide you with feedback at every step in the interview process.
Question 7 of 14
Why do most employee referral programs fail?
Select an answer:
The referral fees are not significant.
No one is in charge, there is little or no recognition and referrals are not contacted.
Asking for referrals is not comfortable for most employees.
Employees feel pressured to provide referrals.
Question 8 of 14
Which statistical ratio is considered the most important for in-house recruiters?
Select an answer:
the number of resumes to first interview completion
Presentations to interviews with hiring managers.
the number of interviews to presentation
the number of first interviews to requisitions filled
Question 9 of 14
What is an effective way to improve trust and rapport with your Hiring Managers?
Select an answer:
Share your track record of success throughout your career.
Let them talk about themselves, because that will make them like you more.
Send as many candidates as possible with diverse skills and experience.
Follow up after a hire is made.
Question 10 of 14
What is the only objection that is impossible to overcome?
Select an answer:
flexibility
compensation
silence
Question 11 of 14
The job requisition you were given does not have any performance objectives. What is the
best way to resolve this?
Select an answer:
Work without the objectives.
Ask the candidate how they would like performance to be evaluated.
Use the performance objective criteria from the previous requisition.
Ask the hiring manager how they plan to evaluate performance after 6-12 months.
Question 12 of 14
Erlene's performance in her first month did not meet expectations. When you schedule time
with the hiring manager Li, what question should you ask to demonstrate that you are truly a
trusted partner?
Select an answer:
Ask Li how she would prefer you resolve the issues regarding Erlene.
Ask Li what the easiest way to terminate Erlene is.
Ask Li how she is going to resolve the issues regarding Erlene.
Question 13 of 14
According to market research, you can accurately predict a candidate's suitability for a
position after _____ rounds of interviews.
Select an answer:
three
two
four
Question 14 of 14
What is the best way to obtain your hiring authority's commitment to interview as you
commit to providing them with talent?
Select an answer:
Request interviewing times when you write requisitions.
Let them know you have other requisitions to work on and if they want their vacancy to be a
top priority they must give you their commitment to interview.
Tell them there is competition for the top talent they want to hire.
Identify the problems the vacancy is causing,
Question 1 of 14
Lew was the perfect hire for the floor manager position, which is why you were shocked when he left
after six months to return to his former job. What could you have done to prevent Lew from leaving?
Select an answer:
Prohibit Lew from having contact with his previous employer.
Counter the offer from Lew's previous employer.
Provide Lew with a mentor from the moment he accepted your offer.
Meet with Lew weekly to make sure he was happy and engaged.
Question 2 of 14
To establish a rapport with a candidate and make them feel comfortable, how should you begin an
interview?
Select an answer:
Start with questions related to the position, so they do not feel their time is being wasted.
Ask general questions and not questions specifically related to the position.
Ask closed-ended questions in the first interview.
Question 3 of 14
What is the most effective way to determine a candidate's expertise and level of interest?
Select an answer:
Check references who have first-hand knowledge of their expertise.
Utilize a behavioral interview that allows you to determine their expertise and interest level.
Ask them to quantify their level of interest and expertise on a scale of 1 to 10.
Utilize assessment tools and testing to confirm their interest level and expertise.
Question 4 of 14
How do the expectations of millennials and Gen Z candidates differ from older candidates?
Select an answer:
They are more interested in pay and benefits.
They are not interested in flexibility.
They don't care about the impact of their work.
They want to know how your company aligns with their values.