**SCENE 1* Phone call
Wendy (Reservation Staff): Good afternoon! Thank you for calling Tsibug! Na siguradong sa
aming pagkain kayo ay mabubusog. This is Wendy speaking. How may I assist you today?
Jian (Caller): Hi! I’d like to make a dinner reservation for a family gathering this coming Sunday.
Wendy: Sure ma’am! May I get your name first so I can record it in our system?
Jian: Of course! My name is Jian Trisha but you can call me “Jian” ,in short.
Wendy: Thank you, Ms. Jian ! May I know how many people will be joining you?
Jian: There will be 10 of us, including 2 seniors and 3 kids.
Wendy: Got it, so 7 adults and 3 childrens. What time and day would you like to reserve a table
for?
Jian: We’re planning to have dinner on September 27 at 6 PM.
Wendy: Perfect! Just to confirm, that’s Sunday, September 27, at 6 PM for a group of 10. Is this
your first time dining with us?
Jian: Yes, it is!
Wendy: Welcome, [Link] ! We’re so excited to have you at Tsibug!. Just to share a bit about
us, we’re all about serving fresh, flavorful, and satisfying dishes. We offer Filipino comfort food,
sizzling platters, seafood, and even vegetarian options.
Jian: That sounds wonderful! Actually, two adults in our group are vegetarians. Also, we’d like a
table in the non-smoking area.
Wendy: Thanks for letting me know! I’ll make sure to book a table in the non-smoking area for
your family. And don’t worry we have delicious vegetarian dishes that they’ll enjoy!
Jian: That’s great to hear!
Wendy: Last question Ms. Jian, if we have any questions or need to update you about your
reservation, can we reach you at this number?
Jian: Yes, you may reach me at this number.
Wendy: Thank you Ms. Jian. Let me confirm everything to make sure I got it right: Your
reservation is under the name Jian Trisha for 10 people—7 adults, including 2 seniors, and 3
kids—on Sunday, September 27, at 6 PM. The table will be in the non-smoking area, and we’ll
note that two adults are vegetarians. Did I get everything correct?
Jian: Yes, that’s correct.
Wendy: Perfect!
Jian: We’re really looking forward to it.
Wendy: We are too! If there’s anything else you need or if you’d like to make changes to your
reservation, feel free to call us back. Thank you for choosing Tsibug! Na siguradong sa aming
pagkain kayo ay mabubusog. See you on Sunday!
Jian: Thank you so much, [Link]!
Wendy: You're welcome, Ms. Jian! I will send you the proof of reservation. Have a great day!
Jian: I appreciate the assistance, see you then!
*2ND SCENE* (follow-up scene)
*Dialing the number of the customer
* Sinagot na ni jian
Wendy: Good afternoon Ms. Jian, may I confirm that you have a reservation on this day,
September 27,at 6 o'clock in the evening?
Jian: Yes!
Wendy: Okay Ms. Jian, Your table is now ready!
Jian: Okay then, we’ll be there in a minute.
*end call*
*tawagin ni Wendy si waitstaff
Wendy: Our customer requested to put them in our non-smoking area.
Waitstaff (Joyselle): Noted Ma’am.
*Pumunta si wendy sa kitchen
Wendy : We have 2 senior citizen customers , both of them are vegetarian, so prepare
vegetarian food. Thankyou
Kitchen staff (Bea):
This is noted ma’am.
*3RD SCENE*
On the Day of the Reservation
Wendy: A wonderful evening ma’am welcome to Tsibug! Na siguradong sa aming pagkain kayo
ay mabubusog! Do you have a reservation?
Jian: Good evening, Yes I have a reservation.
Wendy: Can I have the name for your reservation ma’am?
Jian: Jian Trisha!
Wendy: Wait for a minute Ma’am. Let me just confirm the details of your reservation—your table
is for 10 people, including 2 seniors and 2 vegetarians, in our non-smoking area, correct?
Jian: That’s right!
Wendy: Perfect! We’ve prepared a cozy spot for your family. Please follow me, and I’ll guide you
to your table.
Transition sa table:
*May sign na reserved
Wendy: Here you go Ma’am! This is your reserved table. If there’s anything you need to make
yourselves more comfortable, please let me know. One of our staff will be here with you shortly.
*Transition to kumakain na sila and naguusap usap: *
-(scene kumakain)
Ending