PLI/RPLI Service Request Guidelines
PLI/RPLI Service Request Guidelines
(Page No.13)
8 Duplicate Policy Insurant’s request letter
Document Receipt for Duplicate Bond Fee Rs.100/- paid in
FORM
(Active/Lapsed McCamish
Policies) Indemnity Bond on Rs.50/- Non Judicial Stamp (PageNo.14, 15)
Paper + Self Attested copy of ID/Address Proof
Duplicate Policy Insurant’s request letter FORM
Document (Matured Indemnity Bond on Rs.200/- Non Judicial Stamp
(Page No.16,17)
Policies) Paper + Self Attested copy of ID/Address Proof
9 Billing Method Application form
FORM
Change Original Policy Document
(Cash to Pay Premium Receipt Book/Pay Recovery (Page No.18)
Recovery /Pay certificate(last 6 months)
Recovery to Cash) Self Attested copy of ID/Address Proof
10 Billing Frequency Application form
FORM
Change(Monthly to Original Policy Document
Yearly/Quarterly/ Premium Receipt Book (Page No.19)
Half Yearly) Self Attested copy of ID/Address Proof
11 Address Change Application form
FORM
Original Policy Document
Premium Receipt Book (Page No.20)
Self Attested copy of ID/Address Proof
12 Name Change Application form
Original Policy Document FORM
Premium Receipt Book (Page No.21)
Self Attested copy of Gazette Notification
Self Attested copy of Identity Proof
13 Nomination change Application form
FORM
Original Policy Document
Self Attested copy of Identity Proof of Insurant (Page No.22,23)
Self Attested copy of Identity Proof of Nominee
14 Conversion Application form FORM
(WLA---- EA) Original Policy Document WLA-EA(Page-24)
(CWLA - EA) Premium Receipt Book FORM
Alteration in Medical certificate in case of increase in Maturity
CWLA-EA(Page -25)
Maturity Age) Age FORM
Self Attested copy of Identity Proof (Altrn-Page-26)
15 Commutation Application form
(Reduction in Original Policy Document FORM
Premium or Sum Premium Receipt Book (Page No.27)
Assured) Self Attested copy of Identity Proof
16 Mobile Number/ Application form FORM
Email ID Updation
(Page No.28)
17 Income Tax Application form FORM
Statement (Page-29)
SN Request Type Documents to be submitted Appln form
Natural Death – All deaths except Death due to suicide,
murder or accident
Application form
Original Policy Document/Indemnity Bond FORM
Premium Receipt Book/Pay Recovery certificate(last 6 (Page No. 30,
months) 31,32)
Self Attested copy of Death Certificate
Cause of Death issued by Village Panchayat/ Medical FORM
Practitioner or Certificate from Doctor who last attended Indemnity
the Insurant clearly mentioning reason of death/Death Bond
Summary) (Page No. 33,
34)
Self Attested copy of ID and Address Proof of claimant
Death Claim Self Attested copy of POSB passbook (Claimant)
18
(With Nomination) Loan Receipt Book (In case of loan availed)
Un-Natural Death –Death due to suicide, murder or
accident
Application form
Original Policy Document/Indemnity Bond
Premium Receipt Book/Pay Recovery certificate(last 6
months) FORM
Self Attested copy of Death Certificate
Self-Attested copy of FIR & Postmortem report Indemnity
Bond for
Indemnity Bond for Unnatural Death Unnatural
Self Attested copy of ID & Address Proof of claimant Death
Self Attested copy of POSB passbook (Claimant) (Page No.
40,41)
Loan Receipt Book (In case of loan availed)
For Aggregate Claim amount above 3 Lakhs
All the above mentioned documents based on the category
of death
Self-Attested copy of Legal Documents in support of his/her
claim (Letter of Administration or Succession Certificate
or Probate of Will)
For Aggregate Claim amount upto 3 Lakhs-Waiver of
Death Claim Succession certificate by submitting below documents
(Without Self Attested copy of Legal Heir Certificate
Nomination –No Claim application elaborating the situation under which
he is unable to produce succession certificate. FORM
Nominee cases)
Affidavit on Rs.10/- e-stamp paper duly signed by
claimant and attested by Notary. (Page No. 35,36
Letter of indemnity on Rs.100/- e-stamp/Non Judicial 37,38,39)
stamp paper duly attested by Notary.
Letter of disclaimer on affidavit Rs.10/- e-stamp/Non
Judicial stamp paper duly attested by Notary.
Affidavit on Rs.50/- e-stamp paper duly signed by
claimant and attested by notary
Annex - II
Date of Acceptance :
v vi Premia Frequency (Monthly/Quarterly etc):
(dd/mm/yyyy)
Date of Survival Benefit Due : Date of Maturity :
vii (dd/mm/yyyyy) OR (dd/mm/yyyyy)
(AEA Policy)
4. Communication Address :
Address :
District : State :
4. Documents of Credit /Premium Receipt Book (D.O.C. if Pay policy or Premium Receipt Book if Cash Policy and all the paid
5. Loan Receipt Book (if outstanding loan amount as mentioned in Intimation letter and Loan Receipt book differs)
6. Cancelled Cheque of Insurant Bank Account for Bank Mandate or self attested copy of POSB passbook
7. Self-Attested Copy of ID proof of Messenger (if messenger appointed by Insurant for submission of Maturity claim form)
8. Self-Attested Copy of Address proof of Messenger (if messenger appointed by Insurant for submission of Maturity claim form)
Or
self-attested copy of passport clearly showing visa details and date of departure from India In case messenger is appointed
10.
Date : ______________
Appointment of Messenger
(Required only if Maturity/Survival claim form is being submitted through Messenger)
or outside India, for submission of Maturity/survival benefit claim form. I hereby appoint Shri/Smt./Ms.
, whose signature is given below, as a messenger for submission of my
maturity/survival benefit claim form along with necessary documents.
Signature/Thumbprint of Insurant
In case Insurant is illiterate, there should be two literate witnesses-
Address :
Pin Code
__________________________________________
9. For payment through Post office, please provide following information about your Post Office
account:-
10. For payment through cheque, kindly acknowledge the request with the signature.
Documents Attached:
a) Policy document.
b) Loan Repayment Receipt Book if loan was taken.
c) Premium Receipt Book /Certificate
Certificate of Pay Disbursing Officer
e) Copy of Pan card / Aadhar card
Name:
Mobile no
APPLICATION FOR REDUCED PAID UP OF PLI/RPLI POLICY
அ ந
ெப ந
________________________(CPC Name)
________________________
ஐயா,
PAIDUP ெச
பா சிைய REDUCED-PAID த ப தா ைம ட ேக ெகா கிேற .
இட :
ேததி: இ ஙன ,
_______________
Annex - II
APPLICATION FOR LOAN ON SECURITY OF PLI/RPLI POLICY
(Please fill in BLOCK letters)
Date of Acceptance :
iii Sum Assured : iv
(dd/mm/yyyy)
Date of Maturity:
v vi Amount of Loan required :
(dd/mm/yyyy)
4. Communication Address :
Address :
District : State :
IFSC code:
First page of Pass Book Enclosed (Y/N)
Cancelled Cheque Enclosed (Y/N):
7. Assignment prescribed under Rule 31 of Estate Duty Rules, 1953, in respect of PLI/RPLI Policies assigned to the
President for the purpose of paying Estate Duty:
do hereby assign the benefit of all moneys to become payable under the Postal
Life Insurance Policy/Rural Postal Life Insurance Policy No assuring the sum of
` to the President of India for the purpose of paying Estate Duty in accordance with the provision
contained in clause (f) of sub section (1) of Section 33 of the Estate Duty Act, 1953, which after my death my estate may become liable to
pay to the Government of India.
Provided, however, that in the event of my surviving the date on which the said policy if so expressed would mature or the policy is
surrendered by me, the benefit of the policy and the right to receive moneys there under shall revert to me as if this assignment had not
been made. It is further agreed that if the policy matures before my death or is surrendered by me, then on my request the Insurer will
upon the delivery of the policy pay all or so much or the sum due to me as may be specified in such request, to the Government of India
-Deposits and Advances- deposits bearing interest-other Deposits
treated as deposits of moneys for the purpose of paying estate duty as provided in clause (g) of Section 33 (1) of Estate Duty Act, 1953
and a receipt of the Government of India shall be an effectual discharge to the Insurer for the moneys so paid to them.
I undertake not to deal with the policy in any way so long as the above assignment is operative, except nominating any person to
receive the balance of the insurance proceeds, after satisfying the Estate Duty demand.
I, hereby certify that no prior assignment of the within policy or any encumbrance against it exists.
Signature
Signature/Thumbprint of Insurant
Documents Enclosed: Yes/No/ NA (Not Applicable)
1 Self Attested copy of Policy Bond
Document (s) of Credit (if pay policy)
2 Or In case, any premia payment is made in addition to the details available in
Premium receipt book (if cash policy) loan quote
3 Self Attested copy of ID proof of the Insurant
4 Self Attested copy of address proof of the Insurant
5 Loan Repayment receipt Book (in case any loan re-payment is made in addition to the detail available in loan quote)
6 Cancelled Cheque of Insurant Bank Account for Bank Mandate Or self attested copy of POSB Passbook First Page
7 Self-Attested Copy of ID and address proof of Messenger (if messenger appointed by Insurant for submission of Loan
application form)
Self-Attested medical certificate of insurant from Govt. Hospital/Govt. accredited Hospital
8 Or for Appointing a
Self-Attested copy of passport clearly showing date of departure from India messenger
9
Date: ______________
Signature/Thumbprint of Insurant
In case Insurant is illiterate, there should be two literate witnesses-
Witness Name & Address Signature
Witness 1
Witness 2
For Official Use
Certified that I have checked all the documents enclosed and compared with the original document produced by the
Insurant/messenger and verified the averments made in the Loan application based on these documents and found no
discrepancies.
Date:- Signature of BPM/SPM/PM/ CPC in-Charge
Name:
Designation:
Office Stamp:
APPLICATION FOR REVIVAL OF PLI/RPLI POLICY
(Please fill in the columns in block letters)
2. Name of Insurant:_____________________________________
_____________________________________________
_____________________________________________
I hereby declare that I continue to be in good health since the date, the first
unpaid premium had become due in respect of above mentioned policy till this date.
Date:
Signature of insurant
Rubber Stamp:
Date:
APPLICATION FOR ISSUE OF FRESH PREMIUM RECEIPT BOOK
From
Contact No:
To
________________________(CPC
(CPC Name)
________________________
Sir,
As my PLI/RPLI premium receipt book was completed, kindly issue a fresh premium
enclosed herewith.
Date:
…………………….
APPLICATION FOR ISSUE OF DUPLICATE PREMIUM RECEIPT BOOK
From
Contact No:
To
________________________(CPC
(CPC Name)
________________________
Sir,
As my PLI/RPLI premium receipt book was lost during the house shifting/Fire
shifting accident,
no__________________________. The
kindly issue a duplicate premium receipt book to my Policy no__________________________.
premium for the policy was paid upto _______________. Necessary fee Rs.20/-
Rs.20/ for the same has
Date:
…………………….
Annex-III
LETTER OF INDEMNITY
I hereby undertake to refund all the money with interest to India Post in
case of wrong information furnished above leading to unjust payment to me.
Signature/Thumb
Impression of the
Insurant
Name
Complete Address
Mob & email Id
Signed sealed and delivered by the above
Witness 1
Witness 2
Surety 1
Surety 2
Witness 1
Witness 2
Note: Self Attested copy of ID proof and Address proof of all Sureties and
Witnesses are to be enclosed with this Letter of Indemnity.
APPLICATION FOR BILLING METHOD CHANGE OF PLI/RPLI POLICY
(Please fill in the columns in block letters)
__________________________________________
___________________________________________
Mobile Number:
Email id:
I hereby declare that that above said is true in r/o above mentioned policy till this date
Documents enclosed:
Date:
Signature of Insurant
APPLICATION FOR BILLING FREQUENCY CHANGE OF PLI/RPLI POLICY
(Please fill in the columns in block letters)
__________________________________________
_____________________________
___________________________________________
______________________________
Mobile Number:
Email id:
I hereby declare that that above said is true in r/o above mentioned policy till this date
Documents enclosed:
Date:
Signature of Insurant
I
APPLICATION FOR ADDRESS CHANGE OF PLI/RPLI POLICY
(Please fill in the columns in block letters)
1. Policy No : _______________________________
_____________________________________________
_____________________________________________
____________________________________________
_____________________________________________
________________________________________________
________________________________________________
I have understood the meaning and scope of the address change request and
take complete responsibility of the changes submitted by me/us. Any changes in the
Policy/Personal details are subject to the policy terms and conditions and on
acceptance of relevant documents submitted.
Documents enclosed:
Date:
Signature of Insurant
APPLICATION FOR NAME CHANGE ON PLI/RPLI POLICY
(Please fill in the columns in block letters)
1. Policy No : _______________________________
_____________________________________________
_____________________________________________
Mobile No:__________________
I have understood the meaning and scope of the name change request and take
complete responsibility of the changes submitted by me/us. Any changes in the
Policy/Personal details are subject to the policy terms and conditions and on
acceptance of relevant documents submitted.
Documents enclosed:
Date:
Signature of Insurant
Request for Registration/ Change of Nomination in respect of PLI/ RPLI Policy
(refer Section 39 of Insurance act 1938) (Not applicable in case of policy under MWPA 1874)
(Please fill in the columns in CAPITAL letters)
2. Occupation
3. Communication Address
Village Taluka
City District
State Country PIN
4. Particulars of Policy:
i. Policy No. ii. Policy Type
Communication Address
Village Taluka
City District
State Country PIN
Communication Address
Village Taluka
City District
State Country PIN
Communication Address
Village Taluka
City District
State Country PIN
Relationship: Gender: M F
Communication Address
Village Taluka
City District
State Country PIN
Date:________________
Signature of Insurant
Name:………………………
Phone no.: …………………
Office:………………………
Residence: …………………
Mobile no.: …………………
Signature of Witness 1:
Name:…………………………….
Phone no.:……………………….
Office:……………………………
Residence: ……………………..
Mobile no.:………………………
Signature of Witness 2:
Name:…………………………….
Phone no.:……………………….
Office:……………………………
Residence: ……………………..
Mobile no.:………………………
Form of Exercising Option for Conversion of WLA Policy into EA Policy
(Please fill in the columns in CAPITAL letters)
Form of Exercising Option for Conversion of CWA Policy into EA Policy
(after completion of five years but within sixth year)
(Please fill in the columns in CAPITAL letters)
2. Occupation
3. Communication Address
Village Taluka
City District
State Country PIN
i. Policy No.
ii. Sum Assured iii. Date of Acceptance iv. Premium Ceasing Age
` / - / / Years
5. Term of Endowment Assurance the insurant opts to convert the CWA policy by exercising the
option
EA (Fill here 50/ 55/ 58 in case of PLI or 50/ 55/ 58/ 60 in case of RPLI policy)
Date:________________
Signature of Insurant
Name:………………………
Phone no.: …………………
Office:………………………
Residence: …………………
Mobile no.: …………………
Documents attached:
__________________________________________
_____________________________
___________________________________________
______________________________
Mobile Number:
7. Commutation require
required: Change in Sum Assured / Change in Premium Amount .
Documents enclosed:
Date:
Signature of Insurant
I
APPLICATION FOR UPDATION OF MOBILE NO /EMAIL ID IN PLI/RPLI POLICY
(Please fill in the columns in block letters)
1. Policy No:_________________________________________________
I hereby declare that above said is true in r/o above mentioned policy till this date.
Date:
Signature of insurant
1. Policy No:_________________________________________________
I hereby declare that above said is true in r/o above mentioned policy till this date.
Date:
Signature of insurant
APPLICATION FOR INCOME TAX STATEMENT
From To
Contact No:
Sir,
Date:
Place
Thanking You,
Yours Faithfully,
…………………….
From To
Contact No:
Sir,
Date:
Place
Thanking You,
Yours Faithfully,
…………………….
Annex - I
Date of Acceptance :
iii Sum Assured : iv
(dd/mm/yyyy)
Date of Death :
i ii Cause of Death :
(dd/mm/yyyy)
Age of Claimant *:
i Name of Claimant : ii
(if Claimant is minor please fill column 5)
v
Address:
District : State :
Share of Claim
e-Mail ID :
amount (%) :
Age of Claimant *:
i Name of Claimant: ii
(if Claimant is minor please fill column 5)
v Address:
District : State :
Age of Claimant *:
i Name of Claimant : ii
(if Claimant is minor please fill column 5)
v Address:
District : State :
Share of Claim
e-Mail ID :
amount (%) :
5. (A) To be filled If Claimant is a minor (A) if minor Claimant is more than one:
iii Is Father of minor claimant deceased (Y/N): iv Is Mother of minor claimant deceased (Y/N):
5. (B) To be filled If Claimant is a minor (B) if minor Claimant is more than one:
iii Is Father of minor claimant deceased (Y/N): iv Is Mother of minor claimant deceased (Y/N):
If you are not father or mother of the minor claimant, have you been appointed guardian of the minor claimant by nomination or
under any enactment in force in India? Please state and produce document in support of your claim
v
(Claimant A) _________________________________________________________________________________________
(Claimant B) _________________________________________________________________________________________
(**) Provide any valid document for proof of relationship between Insurant and Claimant.
Documents Enclosed: Yes/No/ NA(Not Applicable)
2. Self Attested copy of Death Certificate (issued by Local Administration/register of local board/village panchayat/Medical
Practitioner or Certificate of Doctor, who last attended the insurer clearly mentioning reason of death)
3. Self Attested copy of Succession Cert./Letter of Administration/Probate of Will, if nomination is not available
9. Documents of Credit or Premium Receipt Book (D.O.C. if Pay policy or Premium Receipt Book if Cash Policy and all the paid
12.
Date: ______________
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
Certified that I have checked all the documents enclosed and compared with the original document produced by the claimant and
verified the averments made in the claim form based on these documents and found no discrepancies.
I hereby undertake to refund all the money with interest to India Post in
case of wrong information furnished above leading to unjust payment to me.
Signature/Thumb
Impression of the
Claimant
Name
Complete Address
Mob & email Id
Signed sealed and delivered by the above
Witness 1
Witness 2
Surety 1
Surety 2
Witness 1
Witness 2
Note: Self Attested copy of ID proof and Address proof of all Sureties and
Witnesses are to be enclosed with this Letter of Indemnity.
Rs.10/- e Stamp Paper
Rs.100/- e Stamp Paper/
Non Judicial Stamp Paper
Rs.10/- e Stamp Paper/
Non Judicial Stamp Paper
(To be executed by the Claimant in case of claims without nomination and without succession certificate, on non-
judicial stamp paper of Rs. 50 or as prescribed in the circle concerned, whichever is higher)
AFFIDAVIT
5. I hereby held myself and my family bound to the Department of Posts (hereinafter called India Post) for the
sum equal to the total claim amount, to be paid on demand or without demand to India Post, its attorneys,
successors or assigns or representatives for which I bind myself, my executors, administrators, successors,
and representatives, firmly by this declaration.
6. In case any information is found to be wrong, misleading or deceptive in any manner, at any stage, before
or after settlement of claim, my claim may be rejected or I shall be liable to refund all the money (total claim
amount received) with interest to India Post, as the case may be, and shall also be liable to be prosecuted
under relevant provisions of laws.
I solemnly state that the contents of this affidavit are true to the best of my knowledge and belief and that it
conceals nothing and that no part of it is false.
Dated:
Place:
Deponent
Notary Public
Annex-VI
INDEMNITY BOND
I hereby undertake to refund all the money (sum assured along with bonus
amount paid) with interest to India Post in case of wrong information furnished
above or in case I am later convicted by the Court of Law in the death case of the
Insurant.
Signature/Thumb
Impression of the
Claimant
Name
Complete Address
Mob & email Id
Witness 2
Surety 1
Surety 2
Witness 1
Witness 2
Note: Self Attested copy of ID proof and Address proof of all Sureties and
Witnesses are to be enclosed with this Indemnity Bond.