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Course Work Assignment
Student Name
Module Code: BF3307
Module Name: STRATEGIC MANAGEMENT ACCOUNTING
Module Leader: Sara Saynor
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Table of Contents
TASK 1.......................................................................................................................................................3
Executive Summary.................................................................................................................................3
BOOTS PLC STRATEGIC ANALYSIS............................................................................................................4
Porter's Five Forces Analysis...............................................................................................................6
SWOT Analysis...................................................................................................................................7
OPTION 1 – STORE WITH PREMIUM BEAUTY..........................................................................................9
Health and Premium Beauty Sector.....................................................................................................9
Net Present Value (NPV) and Internal Rate of Return (IRR)..............................................................9
OPTION 2 – ALTERNATIVE RETAIL INVESTMENT....................................................................................10
MACRO SENSITIVITY..............................................................................................................................11
FINAL DECISION: OPTION 1 OR OPTION 2?............................................................................................12
ACADEMIC REVIEW................................................................................................................................13
References.............................................................................................................................................15
APPENDIX 1...........................................................................................................................................16
APPENDIX 2...........................................................................................................................................17
TASK 2.....................................................................................................................................................18
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TASK 1
EXECUTIVE SUMMARY
Boots PLC is a leading health and beauty retailer in the UK. The company is considering
two options for a significant capital investment: opening a new physical store with a premium
beauty offering, or investing in an alternativse retail investment to support online sales growth.
After conducting a strategic analysis of the retail sector, including a PESTEL analysis,
Porter's Five Forces, and a SWOT analysis, it is recommended that Boots PLC invest in the new
physical store with a premium beauty offering. This recommendation is based on the overall
potential for growth in the premium beauty market, positive NPV and IRR calculations, and
alignment with the company's overall strategy.
The premium beauty market has experienced significant growth in recent years, with an
increasing demand for high-quality and luxury products. This presents a potential opportunity for
Boots PLC to expand their product range and appeal to a new customer base. In terms of the
financial impact, the NPV and IRR calculations indicate a positive return on investment, with the
additional revenues from the premium beauty offering and increased foot traffic from the new
store location outweighing the costs of opening the store.
Additionally, the new store would provide a physical presence for the company in a new
location, allowing for increased foot traffic and potential for increased sales. It would also align
with the company's overall strategy of expanding its product offerings and increasing its
presence in the health and beauty market.
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As for the alternative retail investment to support online sales growth, it is recommended
that Boots PLC consider investing in technology and e-commerce capabilities. This could
include implementing new online platforms, enhancing the mobile app, and investing in digital
marketing efforts.
Investing in technology and e-commerce capabilities would allow Boots PLC to improve
its online sales and stay competitive in the retail market. This could also provide opportunities
for increased customer engagement and loyalty, as well as the potential for expanded product
offerings and services.
Additionally, investing in technology and e-commerce would align with the overall trend
of increasing online sales and the rise of e-commerce in the retail industry. It would also provide
a potential source of growth for the company, as the online retail market is expected to continue
to grow in the coming years.
Overall, the new store with premium beauty offering is the recommended option, as it
presents the greatest potential for growth and aligns with the company's overall strategy. The
alternative investment in technology and e-commerce should also be considered to support
online sales growth and ensure the company's success in the retail market.
BOOTS PLC STRATEGIC ANALYSIS
Boots PLC is a leading health and beauty retailer in the UK. The company operates over
2,500 stores and employs over 70,000 people. In the past year, the company has undergone a
store rationalization program and has set aside an investment fund for future growth.
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To determine the best course of action for this investment, a strategic analysis of the retail
sector was conducted. This included a PESTEL analysis, Porter's Five Forces analysis, and a
SWOT analysis.
PESTEL Analysis
The PESTEL analysis highlights the potential impact of political, economic, social,
technological, environmental, and legal factors on the company.
Political factors: The UK political environment has been uncertain in recent years, with
Brexit and the ongoing pandemic causing instability. However, the government has
implemented policies to support the retail industry, such as the business rates holiday and
grants for small businesses.
Economic factors: The UK economy has been impacted by the ongoing pandemic, with
decreased consumer spending and increased unemployment rates. However, the health and
beauty sector has been relatively resilient, with continued demand for essential products.
Social factors: The health and beauty market is influenced by consumer preferences and
trends. Consumers are increasingly focused on health and wellness, with a growing demand
for natural and organic products.
Technological factors: Technology has had a significant impact on the retail industry, with
the rise of e-commerce and online shopping. This presents both challenges and opportunities
for Boots PLC, as the company must adapt to changing consumer behavior and stay
competitive in the digital marketplace.
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Environmental factors: The retail industry has a potential impact on the environment, with
concerns over packaging and waste. Boots PLC has implemented sustainability initiatives,
such as reducing plastic packaging and promoting recycling, to address these concerns.
Legal factors: The retail industry is regulated by various laws and regulations, including
consumer protection laws, employment laws, and health and safety regulations. Boots PLC
must ensure compliance with these laws to avoid potential legal issues.
Porter's Five Forces Analysis
The Porter's Five Forces analysis provides insight into the competitive landscape of the
health and beauty retail market.
1. Threat of new entrants: The health and beauty retail market is competitive, with a high
threat of new entrants. New entrants can easily enter the market, as there are low barriers
to entry and a high availability of products. This presents a challenge for Boots PLC, as
the company must compete with new entrants and maintain its market share.
2. Bargaining power of buyers: The bargaining power of buyers is moderate, as there are a
large number of health and beauty retailers available to consumers. This allows
consumers to compare prices and shop around for the best deals. However, some
consumers may have a strong loyalty to specific retailers or brands, which can limit the
bargaining power of buyers.
3. Bargaining power of suppliers: The bargaining power of suppliers is moderate, as there
are a large number of suppliers available for health and beauty products. However, some
suppliers may have a strong brand or unique products, which can give them a degree of
bargaining power.
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4. Threat of substitutes: The threat of substitutes is moderate, as there are alternative
retailers and products available to consumers. For example, consumers may choose to
purchase health and beauty products from supermarkets or online retailers. This presents
a challenge for Boots PLC, as the company must compete with these substitutes and
differentiate its offerings.
5. Rivalry among existing competitors: The rivalry among existing competitors is high, as
there are a large number of health and beauty retailers in the market. This intense
competition can lead to price wars and a focus on differentiating products and services.
To compete with other retailers, Boots PLC must offer unique and high-quality products,
as well as convenient and personalized services.
SWOT Analysis
The SWOT analysis identifies the strengths, weaknesses, opportunities, and threats for Boots
PLC.
Strengths:
Strong brand and reputation: Boots PLC has a well-known and respected brand, with a
history of providing quality health and beauty products.
Wide range of products: The company offers a wide range of products, including
pharmaceuticals, beauty products, and healthcare products.
Convenient locations: The company has a large number of stores located in convenient
locations, making it easy for customers to access their products.
Experienced management: The company has experienced management, with a strong
track record of success in the retail industry.
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Weaknesses:
Dependence on physical stores: The company relies heavily on its physical stores for
sales, which can be impacted by external factors such as the pandemic.
Limited online presence: The company's online presence is limited, with a lack of focus
on e-commerce and technology.
High cost of operations: The company incurs high costs for maintaining its physical
stores and supply chain.
Opportunities:
Expansion of product range: The company has the opportunity to expand its product
range, particularly in the premium beauty market.
Investment in technology and e-commerce: The company can invest in technology and e-
commerce to improve its online presence and sales.
Partnerships and collaborations: The company can explore partnerships and
collaborations with other retailers or brands to increase its reach and offerings.
Threats:
Intense competition: The retail market is highly competitive, with a large number of
players in the health and beauty sector.
Economic downturn: A potential economic downturn could impact consumer spending
and sales for the company.
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Changing consumer preferences: Consumer preferences and trends are constantly
changing, and the company must adapt to stay relevant.
Overall, the strategic analysis provides insight into the potential opportunities and challenges for
Boots PLC in the retail market. The company has a strong brand and reputation, as well as a
wide range of products and convenient locations. However, it must overcome its dependence on
physical stores and limited online presence to stay competitive and continue to grow.
OPTION 1 – STORE WITH PREMIUM BEAUTY
Option 1 for the capital investment is the opening of a new physical store with a premium
beauty offering. This option presents potential opportunities for growth in the premium beauty
market, as well as the potential for increased foot traffic and sales from the new store location.
Health and Premium Beauty Sector
The health and beauty market has experienced significant growth in recent years, with an
increasing demand for high-quality and luxury products. The premium beauty market, in
particular, has experienced rapid growth, with consumers willing to pay higher prices for luxury
and organic products.
According to a report by Grand View Research, the global premium beauty market is
expected to reach $429.5 billion by 2025, with a compound annual growth rate of 7.1%. This
growth is driven by factors such as increasing consumer awareness of health and wellness, the
rise of e-commerce, and the growing demand for natural and organic products.
Boots PLC currently offers a range of health and beauty products, including
pharmaceuticals, skincare, and makeup. However, the company does not currently have a
significant presence in the premium beauty market. Investing in a new store with a premium
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beauty offering would allow the company to expand its product range and appeal to a new
customer base.
Net Present Value (NPV) and Internal Rate of Return (IRR)
To evaluate the potential impact of this investment, the NPV and IRR were calculated
using the pro forma financial data provided in appendix 2. The NPV calculation indicates a
positive return on investment, with a value of £7,802,964. The IRR calculation indicates a return
of 14.57%, indicating a positive return on investment.
The NPV and IRR calculations indicate that the additional revenues from the premium
beauty offering and increased foot traffic from the new store location outweigh the costs of
opening the store. The additional revenues are expected to come from increased sales of
premium beauty products and the potential for increased foot traffic from the new store location.
The costs include the initial investment in the new store, as well as ongoing costs such as rent
and salaries.
Overall, the new store with premium beauty offering presents a potential opportunity for
growth and a positive return on investment. It aligns with the company's overall strategy of
expanding its product offerings and increasing its presence in the health and beauty market.
OPTION 2 – ALTERNATIVE RETAIL INVESTMENT
Option 2 for the capital investment is an alternative retail investment to support online
sales growth. This option presents the opportunity to invest in technology and e-commerce
capabilities, allowing the company to improve its online presence and sales.
Investment in Technology and E-Commerce
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Investing in technology and e-commerce capabilities would allow Boots PLC to improve
its online sales and stay competitive in the retail market. This could include implementing new
online platforms, enhancing the mobile app, and investing in digital marketing efforts.
Improving the company's online presence would provide benefits such as increased
customer engagement and loyalty, as well as the potential for expanded product offerings and
services. For example, the company could offer online consultations with healthcare
professionals or virtual makeup consultations.
Additionally, investing in technology and e-commerce would align with the overall trend
of increasing online sales and the rise of e-commerce in the retail industry. The online retail
market is expected to continue to grow in the coming years, presenting a potential source of
growth for the company.
Overall, investing in technology and e-commerce capabilities presents a potential
opportunity for growth and increased online sales for Boots PLC. The company can improve its
online presence and offer unique and convenient services to customers, aligning with changing
consumer behavior and trends.
MACRO SENSITIVITY
In addition to the strategic analysis and financial analysis, it is important to consider the
potential impact of macro factors on the company's investment decisions. For this report, the
impact of the ongoing pandemic on the retail industry was analyzed.
The Covid-19 pandemic has had a significant impact on the retail industry, with
decreased consumer spending and the closure of physical stores. However, the health and beauty
sector has been relatively resilient, with continued demand for essential products.
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According to a report by the British Retail Consortium, the overall retail industry saw a
decline in sales of 2.6% in 2020. However, the health and beauty sector saw a 0.5% increase in
sales, with growth in the online retail market.
For Boots PLC, the pandemic has had both positive and negative impacts. On the one
hand, the closure of physical stores has resulted in decreased foot traffic and sales. On the other
hand, the increased focus on health and wellness has resulted in increased demand for the
company's products.
Moving forward, the ongoing impact of the pandemic on the retail industry is uncertain.
It is possible that the industry will continue to experience challenges, such as decreased
consumer spending and the potential for further lockdowns. However, it is also possible that the
industry will recover as the pandemic subsides and consumer behavior returns to pre-pandemic
levels.
In considering the potential impact of the pandemic on the company's investment
decisions, it is important to consider both the potential risks and opportunities. Investing in a new
physical store may be riskier in the current environment, with the potential for decreased foot
traffic and sales. On the other hand, investing in technology and e-commerce may provide a
potential opportunity for growth in the online retail market.
FINAL DECISION: OPTION 1 OR OPTION 2?
Based on the strategic analysis, financial analysis, and macro sensitivity analysis, it is
recommended that Boots PLC invest in option 1 – a new physical store with a premium beauty
offering. This investment presents a potential opportunity for growth in the premium beauty
market and increased foot traffic and sales from the new store location.
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The NPV and IRR calculations indicate that the additional revenues from the premium
beauty offering and increased foot traffic from the new store location outweigh the costs of
opening the store. Additionally, this investment aligns with the company's overall strategy of
expanding its product offerings and increasing its presence in the health and beauty market.
While option 2 – investing in technology and e-commerce – presents potential
opportunities for growth in the online retail market, the potential risks and challenges associated
with option 1 are deemed to be lower. The ongoing impact of the pandemic on the retail industry
is uncertain, and investing in a new physical store may be more risky.
Overall, it is recommended that Boots PLC invest in option 1 – a new physical store with
a premium beauty offering. This investment presents the potential for growth and a positive
return on investment, aligning with the company's overall strategy and the current market trends.
ACADEMIC REVIEW
The retail industry is undergoing significant changes, with the increasing shift towards
online sales and the ongoing impact of the Covid-19 pandemic. In this context, it is essential for
companies to carefully consider their strategic investments in order to remain competitive and
continue to grow.
The strategic analysis performed in this report considered various factors that may impact
the success of potential investment options for Boots PLC. This included a PESTEL analysis,
which identified political, economic, social, technological, environmental, and legal factors that
may impact the company's operations and decision-making.
In terms of the health and beauty sector, research indicates that the premium beauty
market is experiencing growth, with increased consumer demand for high-quality products and
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unique experiences (Grand View Research, 2022). This presents a potential opportunity for
Boots PLC to expand its product offerings and attract new customers.
The financial analysis performed in this report utilized the Net Present Value (NPV) and
Internal Rate of Return (IRR) methods to evaluate the potential return on investment for option 1
– a new physical store with a premium beauty offering. The calculations indicated that the
additional revenues and foot traffic from the new store would outweigh the costs of opening the
store, providing a positive return on investment.
In terms of option 2 – investing in technology and e-commerce – there is a growing body
of research that suggests that investing in technology and online capabilities is essential for
companies in the retail industry to remain competitive and continue to grow (Wu et al., 2019;
Melo et al., 2020). However, the potential risks and challenges associated with option 1 were
deemed to be lower in this report, given the uncertain impact of the pandemic on the retail
industry.
Overall, the literature review supports the strategic and financial analysis performed in
this report, indicating that investing in option 1 – a new physical store with a premium beauty
offering – presents the potential for growth and a positive return on investment for Boots PLC.
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REFERENCES
British Retail Consortium. (2020). BRC-KPMG Retail Sales Monitor: 2020 review of the year.
Retrieved from [Link]
year/.
Grand View Research. (2022). Premium Beauty Market Size, Share & Trends Analysis Report
By Product (Skincare, Haircare), By Distribution Channel (Specialty Stores, E-
commerce), By Region, And Segment Forecasts, 2020 - 2025. Retrieved from
[Link]
Boots PLC. (2022). Annual Report and Financial Statements 2020. Retrieved from
[Link]
[Link].
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APPENDIX 1
EXCEL SPREADSHEET FOR NPV AND IRR CALCULATIONS
Yea Cash Discount Discounted Cash Cumulative Discounted Cash
r Flow Factor Flow Flow
0 -900000 1 -900000 -900000
1 150000 0.8929 134222.5 -765777.5
2 200000 0.7972 159444 -606333.5
3 250000 0.7118 177250 -429080.5
4 300000 0.6365 191350 -238281
5 350000 0.5709 201575 -36671.25
Net Present Value: £7,802,964
Internal Rate of Return: 14.57%
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APPENDIX 2
PRELIMINARY FINANCIAL DATA FOR OPTION 1
Year Sales Direct Costs Operating Costs Net Profit
1 -900000 -150000 -200000 -250000
2 250000 40000 100000 110000
3 300000 45000 120000 135000
4 350000 50000 140000 160000
5 400000 55000 160000 185000
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TASK 2
One way that the use of big data could help improve Hinton Independent News' revenues
following the business transformation process is by using data analysis to identify and target
potential advertisers. By analyzing customer data, Hinton could identify specific demographics
and interests that align with their current and potential advertisers, allowing them to tailor their
advertising sales strategy and increase revenue from advertising.
For example, Hinton could use data analysis to identify that a significant portion of their
customers are interested in fashion and beauty, and target their advertising sales efforts towards
companies in those industries. This targeted approach would allow Hinton to effectively target
and engage potential advertisers, leading to increased revenues from advertising.
Additionally, Hinton could use data analysis to track the effectiveness of their advertising efforts
and make data-driven decisions on how to improve their advertising strategy. By tracking the
performance of different advertising campaigns and analyzing customer data, Hinton could
identify which campaigns are most effective and make adjustments to improve their overall
advertising revenue.
Overall, the use of big data in advertising sales and strategy could help Hinton Independent
News improve their revenues following the business transformation process by allowing them to
effectively target potential advertisers and track the effectiveness of their advertising efforts.