MODULE 2 – STRATEGY FORMULATION FRAMEWORK External Dimensions
Strategy formulation is the process of creating a roadmap for a company's future These are factors outside the organization's control, representing the broader
success. environment in which the organization operates. They are typically categorized as
opportunities and threats. (Opportunities-Threats)
Strategy formulation framework is a crucial tool for organizations of all sizes and
types. THE ROLE OF ETHICS IN STRATEGIC PLANNING:
Strategy Generation: This involves brainstorming and developing a range of Ethics plays a crucial role in strategic planning, shaping the long-term direction and
potential strategies that could address the company's challenges and capitalize on success of any organization. It's not just about avoiding legal trouble; it's about
opportunities. building trust, fostering a positive reputation, and ensuring sustainable growth.
Strategy Selection: Once a range of potential strategies has been generated, the Ethical Considerations in Strategic Planning
next step is to evaluate and select the most promising option
• Stakeholder Engagement:
Methods for Strategy Generation:
• Core Values and Mission
SWOT Analysis: Identifying strengths, weaknesses, opportunities, and threats.
• Corporate Social Responsibility(CSR)
Scenario Planning: Developing multiple future scenarios and planning accordingly.
• Risk Management
Competitive analysis: Understanding the competitive landscape and identifying
potential threats and opportunities. • Leadership Commitment
Criteria for strategy Selection: MODULE 5 – STRATEGY IMPLEMENTATION
a. Feasibility (Can the strategy be implemented effectively?) Strategy formulation is the process of determining the optimal course of action to
achieve organizational objectives and, ultimately, organizational mission.
b. Acceptability (Does the strategy align with organizational values and goals?)
Strategy implementation entails making the strategy operate as planned or bringing
c. Advantage (Does the strategy provide a competitive advantage?) the organization’s selected plan into practice.
d. Sustainability (Can the strategy be sustained over the long term?) Strategy formulation involves the creation of a comprehensive plan to achieve long-
term goals. In contrast, strategy implementation focuses on executing this plan
TOWS Matrix efficiently, involving resource allocation, task delegation, and constant monitoring.
Both stages are crucial for successful organizational growth and adaptability.
-A strategy planning tool that combines SWOT analysis with external opportunities
and threats. Helps identify strategic options by matching internal strengths and Importance of Annual Objectives for Strategy Implementation
weaknesses with external opportunities and threats.
1. Annual Objectives are Short Term Goals - Annual Objectives are short term goals
Four Quadrants of the TOWS Matrix: that helps the businesses to achieve their long-term vision.
SO (Strength-Opportunity) 2. Helps in Developing Functional Strategies - It helps the company in strategy
implementation within the specific subunits of the company such as marketing,
Strategies that leverage strengths to capitalize on opportunities. finance, production/operations, personnel, R&D (Research & Development).
WO (Weaknesses-Opportunities) 3. Tools for Allocating Resources - Annual objectives influence the company's
decision of preparing budgets and budgets and allocating funds or resources for
Strategies that overcome weaknesses to capitalize on opportunities. specific tasks.
ST (Strength-Threats) Policy Hierarchy Levels
Strategies that use strengths to mitigate threats. Enterprise-Level Policies: These are the highest-level policies that define the
mission, vision, and strategic direction of the organization.
WT (Weaknesses-Threats)
Functional or Departmental Policies: These policies are specific to different
Strategies that minimize weaknesses and avoid threats. departments or functions within the organization.
INTERNAL AND EXTERNAL DIMENSIONS: Operational Policies: These policies provide detailed instructions on day-to-day
operations.
The TOWS Matrix is a strategic planning tool that uses internal and external factors
to generate strategic options. It helps organizations analyze their current situation Supporting Documents: These include any additional documents that support the
and develop strategies to achieve their goals. implementation of policies, such as training materials, handbooks, and compliance.
Internal Dimensions
These are factors within the organization's control, reflecting its capabilities and Key Elements of a Policy Framework
resources. They are typically categorized as strengths and weaknesses. (Strength-
Weaknesses) Policy Hierarchy: A hierarchy lays out the different documentation that defines and
governs your activities, listed in order of precedence.
Policy Development Process: This is where you define the requirements for creating -this section will likely detail a step-by-step methodology for evaluating strategies.
policies and procedures, including the policy lifecycle and document templates.
Defining Objectives: Clearly articulating the goals and objectives that the strategies
Policy Roles and Responsibilities: You have the opportunity to clarify who is aim to achieve.
involved in the process of developing policies and what they do.
Data Collection: Identifying relevant data sources and metrics to measure progress
OTHER MANAGEMENT ISSUES toward objectives. This could encompass financial data, market share, customer
satisfaction scores, operational efficiency metrics, and other relevant indicators.
1. Lack of Commitment: If the organization doesn't commit to the strategy, it can be
difficult to implement. Performance Measurement: Analyzing collected data to assess the performance of
strategies against established objectives. This involves comparing actual results.
2. Organizational Structure: The organizational structure may need to change during
implementation, for example, if a new business model emerges or the current Analysis and Interpretation: Interpreting the performance data to understand the
structure isn't working. strengths and weaknesses of implemented strategies. This might involve identifying
factors contributing to success or failure.
3. Resource Allocation: It's important to allocate the necessary financial, human,
and technological resources to ensure the strategy has the tools it needs to succeed. Recommendation: Formulating recommendation for improvement, adjustment, or
changes to strategies or the adoption.
4. Setting Priorities: Setting priorities and developing plans can be challenging.
Organizational Performance refers to how well an organization is doing
5. Poor Leadership: Poor leadership can be a major obstacle to strategy execution. and how much of its daily tasks and set objectives it successfully
completes.
6. Creating an Environment for Success: It's important to create an environment
that will support the strategy's success. How to measure an Organization’s performance
7. Setting Realistic Targets: It's important to set realistic targets for delivery within a - Evaluate employee’s individual performance
set time period.
- Asses Team-level Performance
OTHER FUNCTIONAL ISSUES
- Measure Organization-level performance
1. Resource Allocation: A common issue is the inefficient allocation of resources,
both financial and human.
2. Organizational Structure: This may involve redefining roles, responsibilities, or Financial Metrics: Financial performance is often a primary indicator of
even creating new departments to effectively support the strategy. organizational success.
3. Employee Engagement and Resistance: Gaining buy-in from employees at all
Customer Satisfaction: This measures how well an organization meets or
levels is essential.
exceeds customer expectations.
4. Cultural Misalignment: The organization's culture may not support the strategic
Employee Engagement: Engaged employees are more likely to be productive,
goals, making it difficult to drive the required changes.
committed, and aligned with the organization’s goals
5. Performance Monitoring: Establishing clear Key Performance Indicators (KPIs) and
regularly reviewing progress is essential. Productivity: Productivity metrics evaluate the efficiency of an organization’s
operations. This might include measuring output per employee, time spent on
6. Leadership Challenges: Leadership commitment is crucial, as leaders must set an key processes, and resource utilization.
example and drive the strategy forward.
Innovation: This assesses an organization’s ability to develop new products,
Five key factors for successful strategy implementation: services, or processes.
1. Commitment to the strategy Environmental Impact: This might include tracking carbon emissions, waste
reduction, energy consumption, and adherence to sustainability goals.
2. Aligning strategy with organizational structure
The Balance Scorecard is a management system aimed at translating
3. Aligning strategy with organization’s culture an organization’s strategic goals into a set of organizational performance
objectives that, in turn, are measured, monitored and changed if
4. Creating an environment where strategy succeeds necessary to ensure that an organization’s strategic goals are met.
5. Setting realistic targets for delivery across a set time period
Characteristics of an Effective Evaluation System
• Simplicity
MODULE 6 – STRATEGY EVALUATION
• Focus on Key Metrics
Strategy Evaluation is the final phase and part of strategic management process in
• Timeliness
which managers attempt to ensure that the strategic decision is correctly executed
and meets the firm objectives
• Flexibility
Strategy Evaluation Processes
• Objectivity
• Action-Oriented
• Cost Effectiveness
Contingency Planning refers to the process of creating a
proactive strategy in case of unforeseen circumstances or a
disruptive event.
How to write a Contingency Planning
Identify Risks
Prioritize Risks
Develop your Contingency Plan
Review and Update the Plan
A Strategy Audit is a systematic review of your organization’s
goals, plans, and actions to evaluate their alignment,
effectiveness, and relevance
How can you audit your Organization’s strategy?
Define the Scope
Gather the Data
Analysis the data
Evaluate the strategy
Recommend actions
Communicate the results
Here's what else to consider