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Influencer Marketing and Gen Z Insights

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59 views3 pages

Influencer Marketing and Gen Z Insights

Uploaded by

octamgamer
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

CHAPTER - 2

REVIEW OF
LITERATURE

1
CHAPTER 2 – REVIEW OF LITERATURE

Margareta Nadanyiova and Lucia Sujanska | Jun 28, 2023

Influencer marketing uses popular personalities to help brands promote their products and
influence buying decisions. This is mostly done through social media, with Instagram being a
key platform due to its large user base. Influencers create content like videos, photos, and
reviews that feel natural and trustworthy. This approach works well with Generation Z, who
often look up to influencers for lifestyle tips and product recommendations. Research shows that
many Gen Z users follow influencers, prefer Instagram, and engage most with short videos and
stories. While influencer marketing can build strong connections with consumers, it’s important
to keep the content authentic. If it feels too much like an ad, it could lose credibility.

Putu Saroyini and Andiena Nindya Putri PA | October 2024

Influencer marketing is a popular way for brands to connect with Generation Z, who spend a lot
of time on social media. Influencers, seen as trusted figures, help promote products through
content that feels relatable and engaging. Platforms like Instagram and TikTok are especially
important because they’re visual and interactive. Research shows that when influencers are
credible and create high-quality content, they can strongly influence what people buy.
Generation Z values honest and transparent recommendations, so authenticity is crucial. Overall,
influencer marketing helps increase product awareness, builds interest, and improves customer
satisfaction, making it an effective strategy for reaching this online generation.

Puput Alvhyona Pinto and Eristia Lidia Paramita | 2021

Social media has become a crucial platform for marketing, especially through influencer
marketing. Influencers, often seen as trusted figures, help brands connect with audiences by
promoting products in a relatable way. This strategy is particularly effective with Generation Z,
who spend much of their time online and are highly influenced by social media content.
Influencers impact purchase intentions by providing credible reviews, which can lead to brand
loyalty. Research shows that credible influencers not only boost product awareness but also
foster repeat purchases and customer recommendations. Overall, influencer marketing is a
powerful tool for building strong customer relationships, especially among tech-savvy and
socially connected audiences

Irma Sucidha | 2024

Influencer marketing is a popular strategy, especially for reaching Generation Z, who spend a lot
of time on social media platforms like Instagram and TikTok. Influencers connect with their
followers through posts, videos, and stories, which strongly influence what people buy. Positive
comments from influencers help build trust in a brand, make customers more loyal, and increase
the chances of them buying a product. On the other hand, negative comments can hurt a brand’s
image and reduce trust. Studies show that comments are more valuable than likes or shares
because they give a better idea of what people think. This highlights the need for companies to
work closely with influencers and manage online feedback to improve their marketing and build
strong customer relationships.

58
Diandra Gratia Sumanti and Paulus Kindangen and Ferdinand J. Tumewu | 2024

The study investigates the impact of influencer marketing on purchasing decisions for skincare
products among Generation Z TikTok users, focusing on three mediators: brand image, brand
awareness, and brand trust. It employs a quantitative approach using SEM-PLS for analysis, with
data collected from 100 respondents at Sam Ratulangi University. Results show that TikTok-
based influencer marketing positively influences brand image and brand awareness, which in
turn significantly enhance purchase decisions. However, brand trust shows a weaker impact. The
findings emphasize that strategic influencer marketing fosters consumer engagement and brand
development, highlighting TikTok as a pivotal platform for driving awareness and trust in
skincare products.

58

Common questions

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Companies can ensure authenticity in influencer marketing by selecting influencers whose values align with their brand, fostering genuine partnerships, and allowing influencers creative freedom to create content that reflects their personal style and voice. Additionally, transparency in sponsorships and encouraging influencers to share personal experiences with products rather than scripted endorsements helps maintain credibility with the audience .

Influencer marketing appeals to Generation Z by leveraging the personalities of social media influencers to create relatable and engaging content. This content influences Gen Z's buying decisions by appearing natural and trustworthy. Platforms such as Instagram and TikTok play a crucial role due to their visual and interactive nature. Research highlights that Gen Z is particularly drawn to short videos and stories created by influencers who provide honest and transparent recommendations .

Authenticity is crucial for the success of influencer marketing strategies targeting Generation Z. Gen Z values honest, transparent recommendations, and they engage more with content that feels genuine rather than promotional. If influencer content appears too much like an advertisement, it risks losing credibility. Authentic content from influencers helps in increasing product awareness and interest, leading to higher customer satisfaction and loyalty .

Influencer marketing on TikTok significantly impacts brand image and awareness in the context of skincare products, but has a weaker effect on brand trust. TikTok's visual and interactive format enhances brand visibility and connection with Generation Z, thus positively influencing purchase decisions. While the platform increases brand awareness and image, it faces challenges in fully establishing brand trust, suggesting the need for tailored strategies to strengthen trust alongside other brand attributes .

The credibility of influencers plays a crucial role in their ability to influence purchase intentions among Generation Z. Credible influencers are perceived as trustworthy sources of information, and their authentic recommendations can significantly enhance brand awareness and encourage product purchases. This trust fosters brand loyalty, leading to repeat purchases and consumer endorsements, highlighting the importance of credibility in influencer marketing .

Brands face challenges in building trust through influencer marketing due to the potential for inauthentic endorsements and the difficulty in maintaining consistent messaging across different influencers. Potential solutions include carefully vetting influencers to ensure alignment with brand values, using long-term partnerships to foster deeper connections, and emphasizing transparency in influencer-brand collaborations. Additionally, encouraging honest, personal storytelling by influencers can help build authentic brand narratives that resonate with audiences .

The findings suggest that TikTok-based influencer marketing significantly boosts brand image and awareness for skincare products, emphasizing the platform's role in engaging Generation Z. This informs strategies that focus on creating visually appealing and engaging content that resonates with this demographic. However, the weaker influence on brand trust suggests a need for initiatives that build deeper consumer connections, such as transparency, consistent quality assurance, and influencer partnerships that emphasize authentic endorsements to enhance overall brand development .

Influencer marketing effectively builds consumer relationships with Generation Z through authentic and credible content. Influencers seen as trusted figures promote products in a relatable way, enhancing brand awareness and loyalty. Credible recommendations from influencers lead to repeat purchases and customer endorsements. Comments from influencers, rather than likes or shares, are particularly valued as they offer deeper insights into consumer opinions, emphasizing the need for authentic engagement and management of online feedback to foster strong relationships .

Brands could adopt strategies that exploit TikTok's visual and interactive features by crafting visually appealing and engaging content that aligns with trending themes and challenges. Collaborating with influencers to create entertaining yet informative videos that seamlessly integrate product demonstrations can enhance brand visibility. Utilizing TikTok's features, like music overlays and special effects, can also amplify the impact of content. Furthermore, leveraging user-generated content and interactive campaigns like hashtag challenges can boost engagement and virality .

Brands should recognize the importance of social media engagement metrics like comments over likes or shares in influencer marketing campaigns. Comments provide richer insights into consumer sentiment, preferences, and perceptions about the brand. This means that actively managing and responding to comments can enhance consumer trust and relational dynamics, thereby improving marketing strategies and overall customer engagement .

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