Honeywell | Pro-Watch
MULTIFACTOR AUTHENTICATION
Pro-Watch has integrated the use of Multifactor Authentication (MFA) in order to increase security. To use MFA follow the steps out-
lined below.
SETTING UP MFA MOBILE APP
01. Install the "Microsoft Authenticator" from your mobile device's app store.
02. After installing you will be prompted to agree to the privacy notice for the app. After agreeing, allow notifications and camera
access.
03. When prompted to either sign in with you Microsoft account or to scan a QR code, select scan a QR code. If prompted, add a
"Work or school account".
04. Your mobile device camera will open in the app and you will be prompted to scan the QR code on you computer screen in
your Pro-Watch instance during the "Registering MFA for Pro-Watch" on page 1 section,
05. Once the Pro-Watch account has been added to your MFA app, open the account by selecting it. Below the account inform-
ation will be a OTP. Use this code to authenticate the user.
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Honeywell | Pro-Watch
REGISTERING MFA FOR PRO-WATCH
01. Upon successfully installing Pro-Watch, a notification will appear recommending the use of Two Factor Authentication.
02. Upon opening Pro-Watch, if the user has MFA enabled, a window will appear with a QR code and steps to link your Pro-
Watch account to your authenticator app. Follow the steps in "Setting up MFA App" on page 1.
03. After setting up the authenticator app, each time Pro-Watch is started the Verify text box will appear. Open the app on your
mobile device and input the OTP then select "Verify".
NOTE: Now that you have used a OTP to log in to the instance of Pro-Watch, you are logged in to other applications directly
connected to Pro-Watch. For example you are now logged in to the Badge Manager and will not need to provide credentials. If
you log out of the Pro-Watch instance you will also be logged out of the other applications and will need to provide an OTP
when opening them outside of Pro-Watch core.
SETTING UP MFA IN PRO-WATCH
INDIVIDUAL USERS
By default MFA is disabled for all users. To enable MFA for individual users, follow the steps outlined below:
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Honeywell | Pro-Watch
01. Navigate to the user you would like to authorize to use MFA and open the "User Properties" window.
02. In the "User Information" tab there is now a box to select either "Enable", "Disable", or "Defer to class". Select the appropriate
option and select "OK".
The first time the user logs in after MFA has been enabled the QR code screen will appear and the user will need to follow the steps
outlined in "Setting up MFA App" on page 1. Each log in after will require the use of a OTP created by the authenticator app.
CLASSES
01. Navigate to the class you would like to apply MFA to.
02. In the Class tab there is now a box for you to select either "Enable" or "Disable". Select "OK"
03. Each user assigned to that class will now have MFA according to the setting you choose.
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