Hygiene and Sanitation Training Manual
Hygiene and Sanitation Training Manual
Health Bureau
Training Manual
on
Hygiene and Sanitation
Promotion and
Community Mobilization
for
Volunteer Community
Health Promoters
(VCHP)
Supported by:
TOTAL BEHAVIOR CHANGE IN HYGIENE & SANITATION VCHP GUIDE
Acknowledgements
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TABLE OF CONTENTS
Preparation 7
Workshop Objectives 7
Workshop Organization 8
Materials 9
Unit Three – Tools and Techniques for Changing Hygiene and Sanitation
Behavior at the HOUSEHOLD Level 55
Activity 3.1 – Small Do-able Actions 55
Activity 3.2 – Changing Behavior through Small Do-able Actions 58
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Unit Four – Tools and Techniques for Changing Hygiene and Sanitation
Behavior at the COMMUNITY Level 68
Activity 4.1 – Community Organization Tool: Sanitation Clean-up Campaign 68
Activity 4.2 – Community Organization Tool: The Village Pledge 69
Activity 4.3 – Establish Community Organizations 71
Activity 4.4 – Community Organization Tool: Community Conversation 72
Unit Five Getting Ready to Do YOUR Part in Achieving Total Behavior Change 74
Activity 5.1 - Opportunities and Obstacles 74
Activity 5.2 - Action Planning 74
Closing Exercise 75
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Training Agenda
Preparing Volunteer Community Health Promoters
for Total Behavior Change in Hygiene & Sanitation
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1. Preparation
• Select volunteers with kebele administrator, manager and other kebele resource people
• Prepare to train volunteers
a. Prepare the necessary materials
b. Prepare venue
c. Review training guide
d. Prepare formats, exercise materials as directed in the Training Manual
• Agree on convenient season and date for training
• Arrange for two field visits – select sites, visit and prepare; arrange transportation if
needed
2. Workshop Objectives
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3. Workshop Organization
• Unit One: Introduction to the Cycle of Fecal Contamination and the importance of safe
excreta disposal, safe water and hand washing in breaking the cycle of fecal
contamination.
• Unit Two: An examination of the Three Key Behaviors of Hygiene and Sanitation Total
Behavior Change
Hand washing with Soap or Soap Substitute
Safe Water Handling and Treatment
Feces Management
Exploring the Role of the Volunteer Community Health Promoter in breaking the cycle
of fecal contamination and achieving TOTAL BEHAVIOR CHANGE IN HYGIENE
AND SANITATION HW
• Unit Three: Tools and techniques for changing hygiene and sanitation behavior at the
HOUSEHOLD LEVEL
Identifying Small Doable Actions to move people toward total behavior
change
Negotiating Improved Practices using the MIKIKIR and GALIDRAA
How to wash hands correctly
How to build a hand washing station
How to build a household latrine
• Unit Four: Tools and techniques for changing hygiene and sanitation behavior at the
COMMUNITY LEVEL
Coffee for Health meetings
Community Conversations
Sanitation Clean-up Campaigns
Community Declarations
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MATERIALS QUANTITY
Flip Chart 3
Markers (Four different colors, if possible) 12
Package of Index Cards 3
Ream of A4 Paper 1
Sanitation-related photos set
Jar of Tumeric Spice 2
Bowl 30
Bars of Soap 30
Empty water bottles 30
Hollow pens or straws 30
Nails 30
Bottle of Clean Water 3
Bottle of Salted Water 3
Palm piece from hand brush 10
Disposable Cup 30
Animal or Human Feces N/A
Posters 30
Roll of masking tape 6
Illustration Book: “How do We Protect Our Well?” 10
Ball 30
MIKIKIR Job Aid for Negotiating Improved Practices 1
MIKIKIR Cards 30
Guidelines for Visit 30
Illustration: “How do We Chlorinate Our Water?” 15
Bottle of Water Guard / Wuha Agar 1
Jericans 6
Buckets of water, each with a lid and a spout 6
Disposable cups or glasses, brought to the meeting by the participants 30
Illustration: “How do We Boil Our Water?” 15
Illustration: “SODIS method” 15
Transparent 2-liter bottles with lids 30
Pitcher of Water 6
Aide-Memoire: “SODIS Water Purification Method” 30
Coffee/Tea 30
Sample of Village Pledge 1
Colorful Balls of Yarn for Closing Exercise 3
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1
UNIT ONE - INTRODUCTION
UNIT ONE OBJECTIVES
At the end of this unit, participants will be able to
PREPARATION
This session will help participants visualize the role of the Volunteer Community Health
Promoters and the link between WASH and healthy living in their communities.
Participants will observe, discuss and analyze the roots of fecal contamination and its effect
on the health and identify barriers that can improve the well being of all community members
Write on the flipchart: Water, sanitation and hygiene improvements can improve everyone’s
health.
MATERIALS Flipchart
TIME 20 minutes
PROCEDURE
Ask participants: What is the most important cause of death among children under five in
Ethiopia? Answer: Diarrhea
Possible answers:
• Adequate quantities of safe water can reduce diarrhea by one fifth and also reduce
schistosomiasis by three quarters. Improved water supply also reduces the time and
energy spent on collection of water, particularly for women and girls.
• Safe latrines can reduce diarrhea by one third and also reduces intestinal worm
infections and malnutrition. Latrines give women and girls privacy and increase their
dignity.
• Improved hygiene, particularly hand washing at critical times can reduce diarrhea by
one third and reduce malnutrition.
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Tell Participants: People who drink safe water, and use clean latrines and practice hand
washing at critical times will save money because they will not need to
spend money to treat the diseases. They will also be able to work or
study on the days that they would have been sick.
PREPARATION
TIME 30 minutes
PROCEDURE
Facilitator: Before the session begins, write on the flipchart paper the following words:
1. Feet, 2. Flies; 3 Fingers (hand); 4. Fields, 5. Fluids (water supply)
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Possible answers
• All excreta is dangerous and needs to be isolated from the environment, including that of
children and infants.
• When someone defecates into the open, we are all at risk of eating the feces.
• Open Defecation is easily spread to contaminate food and water, making it easy to ingest.
This in turn causes diarrhea.
Discuss Are people disposing of all excreta safely?” [Farmers in fields? Children and
infants?]
What could make it easier for community members to stop open defecation?
What could prevent the spread of feces into our food and water supply?
After the groups have finished their discussions, use the picture of OPEN
DEFECATION and
Ask one group to select and place one prevention behavior written on the paper, under the
OPEN DEFECATION picture
Tell other groups to place a different response under the OPEN DEFECATION picture
Debrief:
• The first defense against open defecation is proper latrine use by every member of
the family, hand washing and proper water storage and treatment.
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• A safe latrine separates the excreta and people if it has a cover or some other kind of seal
to prevent flies and people from coming into contact with the excreta.
• Latrines have the added advantage of providing privacy when they have
superstructures (walls and a door or curtain). Women and girls in particular really
appreciate the privacy that latrines provide. Knowing women have their privacy
makes the whole family proud.
• After using the latrine the person can wash their hands so another barrier is to wash
hands after using the latrine.
• Excreta can be made safe by burial in the ground. Even a cover or shallow covering
of soil over the top of the excreta will prevent flies from walking and feeding off the
excreta. Where no other type of excreta disposal system is available, burial is a clean
and convenient way of disposal. For example, a person working in the fields can
bury his/her excreta with a hoe. This is sometimes called the ‘cat method’.
• Care needs to be taken to make sure that all excreta, including the excreta of babies
and children, is disposed of in a latrine or is buried. Infants’ feces actually contain
more contaminants than even adult feces.
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Introduction to Unit:
Ask Participants: What could you do, in your role as VCHP, to help make it easier for
people to dispose of feces safely?
Possible Responses: Help community start safe excreta disposal practices to make a huge
difference in people’s health and well-being. Reducing diarrhea among
children and reduce death from diarrhea as it is the main cause of death
in children under 5.
Safe excreta disposal, hand washing and safe and secure water will break
the cycle of fecal contamination all VCHP play a critical role in their
communities to help community members practice these behaviors that
will improve their health and well being.
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Community mobilization and household visits are essential for TOTAL BEHAVIOR
CHANGE. The Regional Behavior Change Strategy identifies the critical role of
COMMUNITY MOBILIZATION AND HOME VISITS in achieving the ambitious goals
of hygiene and Sanitation Improvement.
Each workshop participant is here because you have a particular role in achieving the goal, and
each of you has a specific role within the behavior change strategy, primarily around community
and household visits.
TIME 20 minutes
PROCEDURE
Facilitator dips hands into a bowl filled with Ethiopian turmeric spice powder.
Shake hands with some participants, refilling your hands with the turmeric as
necessary.
Participants shake hands with each other too.
Touch other surfaces in the classroom, leaving a trail of turmeric.
Say The turmeric represents just a fraction of the germs present on our hands. Imagine that
we could see our hands covered with millions of germs. Would you want to eat food
with hands that look like that?”
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Ask What might happen if you eat food without washing their hands while their
hands were covered with germs (turmeric).
What might happen if you prepared food with germ-filled hands?
The most dangerous germs enter the body from hands that have not been cleaned after using the
toilet.
Washing hands with soap or ash after defecation and before handling food
Say: This project thinks that hand washing will make a huge difference to people’s health and
well-being. Hands are used for anal cleansing after defecation. No matter what material is
used for anal cleansing, hands still get dirty from the feces, even if the dirt can not be seen
or smelled. For this reason, both hands should always be washed using soap or ash after
defecation or after going to a latrine.
Hands should also be washed before handling any kind of food, including dry food like
roasted maize.
o Wood ash will also rub off any dirt and smells. The slight irritation you feel when you
wash your hands with ash shows the cleansing power of ash.
o Local seeds such as ‘Indod’ which are known to be good cleaning agents can also be used
for regular hand washing.
o Clean sand with water can be used for hand washing to help to rub off dirt.
It is important that everyone always washes their hands after defecation and before
handling food. However, most people do not wash their hands often enough.
Hand washing should be made as easy as possible by keeping hand washing water and the
cleansing agent beside the latrine, and if possible also outside the kitchen or food eating
area.
Conclude: Hand washing with soap or ash after defecation and before handling food will
improve everyone’s health
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Ask: What are the WASH practices that can help improve our health?
Safe excreta disposal
Hand washing at four critical times
a. Before eating
b. Before cooking
c. After washing child bottom or performance of any cleaning job
d. After toilet use.
Tell participants that we have already discussed about Safe Excretal Disposal
Tell participants that they will have the opportunity to practice latrine construction later in the
workshop.
TIME 40 minutes
Facilitator, note…. You DO NOT want to try to save water in this demonstration. You pour water over the
volunteers’ hands, and use as much as reasonably possible. This contrasts later with the savings using the tippy
tap.
Emphasize the importance of soap or agents to break down and lift contamination, feces. So water can wash it off
It is similar to cleaning grain, separating the chaff from wheat.
Emphasize that it does not have to bee clean water, it could be flowing water
Procedure:
Ask for 1 volunteer to demonstrate correct hand washing. Have the group coach
them on ‘correct hand washing”, correcting the technique if needed. All the time,
waste waster should be caught in the bucket below.
Direct participants to the correct hand washing instruction in the Footsteps Guide, on
page 41.
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Say Now take the worksheet and we’ll continue examining the behavior of hand
washing.
Amount of water required to wash hands CORRECTLY ___500ml__ (or whatever amount it
was)
Say Now we’re going to figure out how many times a day a family needs to
wash their hands
Break into groups of three, and calculate how many times a day the family needs to wash
You have a worksheet in your notebooks on page 33.
Say there are no correct answers. Just make assumptions and proceed. For instance, a family of
six probably has one or two infants under two. You decide, make decisions on all the
undetermined possibilities, and proceed.
Facilitator: Groups often estimate a range of 25-60 washes. The example is just to make a point, so do not be
concerned with precise number.
Probably there will be a need to help the groups with the math.
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Say Now, multiply this number of washes a family must do per day…by the amount
of water it takes to do a wash
Ask groups to call out how much water. Total number of liters will vary. Ask the ‘high’ and the
‘lowest’ group to explain the ‘assumptions’ of how they got to their totals. There is no
“right” answer.
What could you do, in your role, to help make it easier for people to wash their hands
correctly at the 4 critical times?
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TIME 55 minutes
Procedure:
Facilitator: using the materials described above, do a demonstration and follow the steps to prepare a water saving
device that can be used for hand washing. Invite participants to help during the steps.
For additional options on making tippy taps from locally available materials, see handouts found
in trainers manual and Gott Ignition Guide, pages 37-40.
Conclude: Installing a hand washing station makes it easier to wash hands and reminds people
of the critical moments. If you set one outside the latrine and near where people cook and eat,
they will be more likely to remember hand washing and more likely to do it because there are
fewer barriers.
If water is scarce and or running water is not available, the tippy tap addresses these problems so
is the best kind of hand washing station to set up.
Say: I need another volunteer to washing their hands using with the tippy tap, and we’ll
measure how much water it takes for one wash.
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TIME 20 minutes
PROCEDURE
Part one
• Show the participants 2 bottles (1 bottle WITH water and salt and the other bottle
with water WITHOUT salt) and ask them to look at them closely. Ask them if they see
any difference in the water in the two bottles.
o Hold up one of the bottles and ask those who think that the water in that bottle
is safe to drink to raise their hands.
o Hold up the other bottle and ask those who think that the water in that bottle is
safe to drink to raise their hands.
• Assure everyone that the water used for this activity will not make them sick, that
you assure them it is from a safe, new Highland bottle. Ask 2 volunteers to taste
the sample of water WITHOUT salt. It is better if both drink the water at the same
time and the other participants can see their faces when they taste the water. Repeat this
process with the same volunteers using the water WITH salt.
o Give the volunteers the opportunity to give a brief explanation of the difference
between the two bottles of water.
• Ask the observers what they learned from the volunteers’ experience drinking the water.
Reinforce the idea that although water appears clear and "clean", it may have
germs that can make a person ill.
• Find out if anyone has any questions about this exercise or on how are they going to
teach households or community groups, and respond appropriately.
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Part two
• Ask a participant to help you, by holding the hand brush made of palm and removing
one piece of palm from it.
• Place the sample of feces, which you collected before the meeting, where everyone can
see it. Hold one end of the palm from the hand brush and run it through the feces.
Submerge the palm piece with feces on it, into a glass or bottle of water and then remove
the palm piece of the hand brush.
• Ask for a volunteer who dares to drink the water from the glass / bottle (only to see their
reaction). No one should consume this water.
• Conduct a discussion on the group’s reaction and be sure to stress the idea that the
community’s water has feces just like the glass of water used in the activity.
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TIME 30 minutes
PROCEDURE
Emphasize that even when water start out from a safe source, such as a protected well or pipe,
OUR actions in collecting, storing and handling it can add a LOT of contamination, that causes
diarrhea for our children, our elders and ourselves!
A lot of water starts out from a contaminated source, but we have OPTIONS for drawing it in
safer ways, and avoiding improper handling which makes it even less safe.
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Discuss the many “links” in the water chain where water needs to be protected.
Ask people to discuss:
1. Source of water: Discuss the water sources where the volunteers are getting their water
supply. Some water sources such as rivers, unprotected springs or wells are already contaminated
or have the potential to be contaminated.
Your goal is to keep human and animal feces out of the drinking water
If a river is the only source, water should be collected upstream from any activity the washing or
bathing of people or animals
A well or spring should be fenced to keep animals away. The collection bucket should be kept
off the ground
Explain proper washing. Containers should be washed every time they are filled. See
handout on proper cleaning of containers.
2. Safe transport to the homes- Even if it is fetched from safe and protected source,
water could also be contaminated during transportation. Be certain to cover all containers
properly using clean covers or screw caps.
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This chain of events in the process of selecting safe water, transportation and storage are very
important to safeguard our family from adverse health problem.
At the end of this activity, participants should be able to describe ways in which they can take
care of their water.
TIME 15 minutes
MATERIALS Illustration from Peru book: “How do we take care of drinking and cooking
water?”
Tell participant that the ultimate safeguard to make water for consumption safe is the use of
safeguard at point of use-
Ask participants what are some ways to make water more fit and safe for drinking and cooking?
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Possible answers:
• Boiling water,
• use chlorine solution,
• SODIS method,
• sieve,
• keep from animals and children....
Place the illustration book titled “How we take care of drinking and cooking water” in
front of the participants in the central part of the room so that everyone can see it.
Key ideas:
• Transport water in a covered, well-sealed container
• Serve water using the spout on a container with a lid and a spout or serve it with a clean,
long-handled dipper
• Store treated water in a container with a lid and a spout
Indicate that there are 3 situations that we must consider in taking care of our water:
o transportation
o how we serve it,
o how we store it
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OBJECTIVE
• Participants should be able to explain the advantages of chlorinating, boiling
and using the SODIS method of treating water and describe how to use each
method.
• Participants should be able to explain the advantages of chlorinating, boiling
and using the SODIS methods of treating water.
• Participants should be able to explain how to treat water by chlorinating it,
boiling it or using SODIS.
TIME 1 hour
MATERIALS
• Posters
• Markers
• Masking tape
• 2 Jericans
• 3 Highland bottles
• 2 Bottles of Water Guard
• Tea Kettle
PROCEDURE
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SODIS groups comment on the differences between the steps identified in the
chlorination illustration and on the chlorination poster.)
• Resolve questions about each method by the end of the discussion on that method.
• Repeat this process until all 3 groups have presented their information.
DEMONSTRATION
How do we chlorinate our water?
OBJECTIVE By the end of this activity, participants should be able to chlorinate their water
following the chlorination procedure promoted through this strategy.
TIME
• 15 minutes
MATERIALS
• Illustration: “How do we chlorinate our water?”
• 1 bottle Water Guard / Wuha Agar
• 6 Jerricans
• Disposable cups or glasses brought to the meeting by the participants
Key ideas
• Community residents can chlorinate their water.
Procedure
REVIEW THE ILLUSTRATION, “HOW DO WE CHLORINATE OUR WATER?”,
pointing to each step and reading the text out loud
g yg y
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DEMONSTRATION
How do we boil water?
OBJECTIVE By the end of this activity, participants should be able to boil their water
following the boiling procedure promoted through this training.
TIME
15 minutes
MATERIALS
Illustration: How do we boil water?
Key ideas
Community residents can boil their water
Science has confirmed a new procedure for boiling that takes less time and fuel
Procedure
Review the illustration, pointing to each step and reading the text aloud.
• Inform the participants that if their water is (sometimes or always) very, very turbid or
muddy (as dark as chocolate), they can
• Clarify it with Alum:
• Removing the turbidity using alum
If you have alum in solid form (in small chunks), crush it until it
turns into a powder. Dissolve a tablespoon and a half of alum in
20 liters of water (this is equivalent to adding 32 grams of
powdered alum per 20 liters of water), stir it 100 times and let it
sit for 3 hours.
• Boil the clarified water with the alum until large bubbles appear.
o Clarify it without Alum:
• Leave the water sitting for 12 hours so that the dirt can settle;
then put the clarified water into another container (leaving the
dirt behind).
• Boil the water until large bubbles appear.
• Add 2 bottle capfuls of water-and-bleach solution (this is
optional, but is recommended).
Discuss the amount of time needed to boil water that is safe for drinking.
Ask and discuss if people are comfortable with this ‘new’ time guideline.
Highlight that boiling is only one step to making water more fit and healthy for drinking.
Explain that water must be stored in a clean, covered container, and extracted b a tap or clean
dipper.
Find out if anyone has any questions or concerns and respond to them during the meeting
with the entire group.
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DEMONSTRATION
SODIS method of purifying water
OBJECTIVE By the end of this activity, participants should be able to treat their water using
the SODIS method.
TIME
• 20 minutes
MATERIALS
• Illustration: “SODIS method” DOES THIS EXIST ALREADY IN AMHARIC/
• Transparent 1 liter Highland-type bottles with their lids
• Pitcher of water
• Aide memoire: "SODIS water purification method"
Key ideas
• Community residents will learn the SODIS method, which they can use to treat their
water.
Procedure
• Explain that SODIS is a method of disinfecting water using sunlight. With this
method, ultraviolet light from the sun and high temperature water (as a result of the heat)
destroy germs in the water.
• Review the SODIS" illustration, pointing to each step and
reading the text aloud.
• Demonstrate how to fill the plastic bottle with water from the pitcher.
• Demonstrate how the bottle should be laid on its side in a safe place.
• Explain that this water is safe to consume after the bottle is exposed to sunlight (where
no shadow falls)
o for 6 hours if it is sunny or
o for two days if it is cloudy
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Clear water
You can only use the SODIS method with clear water
You can not treat turbid water with the SODIS method.
Even if it was clarified first, it still can not be treated with SODIS
because there are many natural particles floating in the water and
the sunlight cannot penetrate enough to kill germs. (If the water
is turbid, the chlorination method [see Activity 1.4] or the boiling
method [see Activity 1.5] should be used).
A piece of corrugated metal is optional, but it is a good idea
(though not absolutely necessary) to lay the bottles on something
that reflects sunlight (such as metal).
Water treated with SODIS should be stored in the same
bottles.
After opening a bottle of water treated with SODIS, it should
only be kept for 24 hours. After that, it should be discarded.
• You should not drink water treated with SODIS directly from the bottle, putting
your mouth on the bottle. To consume the water, pour some in a clean glass,
since we can contaminate the water by having direct contact between the bottle
and mouth.
• You cannot use the SODIS method if it is raining ALL day long, because there is
not enough sunlight to reach the water.
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OBJECTIVE The participants should be able to identify 5-7 measures that they can implement
to protect their water sources.
TIME 20 minutes
MATERIALS
• Illustration book: “How do we protect our well? [NEED IN AMHARIC]
• A ball (either paper or plastic)
Key ideas:
• Protect water wells from rain and floods.
• Keep the area around the well clean.
• Build a structure in the well to prevent contamination of the bucket and rope.
• Ensure adequate distance between the well and the latrine.
PROCEDURE
• Ask all of the participants to stand up and form a circle.
• Explain that we are going to play a game called "The question ball” which consists
of tossing the ball to someone in the group and then the person who receives it must
answer the question: How can we protect our water sources?
• Once the person has given his/her advice, he/she throws the ball to another person
(not to the person right beside to him/her) to answer the same question and so on.
When several possible responses have been heard, we ask them to take their seats again.
• Place the "How do we protect our well?" illustration book in the central part of the
room, so that everyone can see it.
• Review the illustration book with the entire group. During the process, ask a round of
questions to reinforce the ideas they mentioned during the game, highlighting that the
main areas of the well that should be protected are those in the illustration book.
Possible answers:
• Safe water is usually clean and clear, but just because water is clear does not mean
that it is safe to drink.
• There are poisons and germs that cause diseases that we can not see but that are
harmful to us if we drink them.
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Ask participants: What are some additional ways we could protect our water from
contamination?
• Water that is safe at a public tap or well needs to be cared for in order to keep it
safe from the source to the consumer’s mouth.
• The well or tap should be fenced so animals can not defecate near by
• Clean water containers need to be used for collection and storage of water, and
any covers used to prevent water from spilling also need to be clean.
• The hands of the person collecting the water should also be washed and
preferably should not come in contact with the water.
• Any water stored in the home needs to be covered so that no dust, dirt or feces
gets into the water.
• Care needs to be taken when pouring water for drinking, so that dirt does not get
into the water. Best is to pour directly from the container to a drinking glass or cook
pot. If a scoop is used to get water out of a large container for drinking, it should be
clean, used only for dipping and kept in a clean place off the floor.
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OBJECTIVES
By the end of the unit, participants will be able to:
2. Apply all the pertinent tools used for community-led total behavior change in
hygiene and sanitation
PREPARATION
TIME 40 Minutes
PROCEDURE
Say Today, we’re going to start at another place on the pathway. Yesterday, we saw that
a number of advocacy, planning and budgeting activities take place before we can do
‘our’ part in communities and households. We focused on the three key behaviors for
hygiene and sanitation improvement, we learned about the components of the Regional
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Behavior Change Strategy, and explored together some of the factors that most influence
the key behaviors.
Today, we are going to the Gott Ignition and Action Step. We’re going to focus on an
approach to start the process of Community-led Total Behavior Change.
First, we’ll learn how to Ignite! communities to change, and then we’ll practice it with
each other and finally with nearby communities.
After this, we’ll review some familiar ways to change behavior, and introduce some new
ways.
If awareness campaigns aren’t enough to change people’s behavior, how can we support
total behavior change?? This unit will teach you the steps, techniques and tools to
mobilize communities to commit to total behavior change; and the following unit will
introduce ways that health extension workers, development agents, community
volunteers and others can work at the community and household levels to support
behavior change.
So first, let’s turn to techniques for mobilizing communities to commit to total behavior
change.
Drink it down
Be dramatic …
Say things like…”the blessing of fresh water. There’s nothing like it.”
Now:
• Take a hair from your head and show it to the participants. Ask them can they
see it? They can’t see it unless they are very close to you.
• Use the hair to touch feces with it and put it in the water
• Offer the glass to the group
• Ask, anyone care for a drink??
• Usually people are not willing DON’T LET ANYONE DRINK THIS WATER
• Ask why he/she refused to drink
No one wants to consume their own feces, and certainly not anyone else’s!
Say This is the underlying principle to the approach we are about to learn,
Community-led Total Sanitation and Hygiene. That NO ONE wants to drink or
eat their own feces, much less their neighbors. The techniques we are about to
learn are part of the Ignition Step central to our Community-led Total Behavior
Change.
As outside facilitators, we help people to see that current practices result in eating our
own shit! Even if our own practices are good, if EVERYONE in the gott is not
disposing safely of feces, washing hands, handling food and water safely, none of us can
avoid eating feces. We build on this, and as facilitators, help communities COMMIT to
ending open defecation, to using latrines and washing hands.
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Then together will newly trained volunteers, who emerge from this ignition process, we
follow-up the commitment with support, community activities, and house-to-house
visits.
During our introductions, we asked you to honestly tell us when the last time you
defecated in the open was. Anyone who spends any time in villages knows how common
a practice this is. When crossing fields, it’s hard NOT to encounter feces.
Say Just how much feces does a village generate? We’re going to figure this out.
Divide the participants into the same groups as made the tippy taps.
Explain that they can just assume that there are 6 people to a family, as before, and 40 families
to a gott.
Sample answers from the group work. Note that there can be variation in the answers,
depending on some assumptions you bring to the assignment, and that’s ‘okay’.
Emphasize that it is the ‘big picture” that matters in this exercise, the impression of the large
volume of shit, imagining it a donkey cart, thinking about where it all goes!
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Generate a brainstorm, following the flow of feces from fields and defecation spots..
Conclude: That with open defecation, feces ends up in our rivers, our fields, our hands and feet, our drinking
water…
Say This exercise, together with the glass of water exercise, are the same ones we suggest you
bring to gotts, to Ignite! a commitment to total behavior change. We say ignite! because
when communities are led to realize that they are eating each others shit, there is usually
a ground swell of commitment to stop the practice.
Ask if there is any one in the group that is trained and used Community-led Total Sanitation
approaches or tools. Ask him/her to share their experiences.
Ask the group to BRIEFLY to share other community-mobilization techniques for sanitation,
hygiene or other health issues.
Facilitator, really control these responses to keep them brief and focuses. Work to extract
significant elements of the mobilization approaches.
An outside facilitator, someone such as yourself, leads the community though as series of
activities that helps them realize they are eating their own shit. By going through these
exercises, people not only realize they are consuming feces, they also start ‘feeling’ some
very strong emotions. They often feel:
Disgust
Shame
Pride and potential
After the video, ask people first, what did they think?
You need to learn the steps, outlined in detail in your Pathway Guide.
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Say Let’s take a short break, and then come back to review the steps we just saw in
the video.
Say: We reviewed what happens when people defecate in the open, and agreed that improved pit
latrines are the minimum technology for protecting households from eating and drinking feces!
Say: The minimum technology for safe disposal of feces is an improved pit latrine
Explain that there are options, but that the minimum safe standard is an improved pit latrine
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Field Practice
Helping households to build latrines that meet minimum standards
This information can be used during the demonstration to help VCHP construct one latrine and
handwashing station by themselves. All participants will be involved in this practice.
Before going out to the field discuss pertinent criteria for a good and functional
latrine.
- The latrine should have adequate depth to last the family for more than 2 years
- The latrine should be dug away from kitchen or dwelling house and be placed at the back
of the house
- The latrine floor should be sealed and dark to discourage fly attraction and breeding
- It should provide ample comfort and privacy
The next two activities can both be combined into a practical field
visit. Be certain all participants review the reference materials
contained in their participant materials for future use.
constructing the latrine to a person that is old, sick or unable to construct one for
himself
Prepare the necessary tools, building materials such as log of wood, grass, ropes etc I
advance
Invite others in the village to come and participate in constructing a latrine in the
neighborhoods.
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Start Construction
In the process let trainees do the work and invite other community members to
participate
Select the site for the latrine: The site should be selected in such a way that it will not
cause water pollution or become a nuisance to the household. It should therefore be located
6 meters (12 arms length) from the house and 30 meters (60 arms length) from any well. It
should also be located downhill from the well and behind the house.
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Mark the spot and make a circle. To do this put a peg in the ground and tie a rope on it.
Measure the diameter of the pit on the rope. Tie a small pointed wood on the rope and make
mark by moving the pointed wood around the circle. You now have a perfect circle. You can
do this and the digging with your wife, children or other family member.
_____________________________________________________________
Dig down 1.5-3 meters deep to last a family of five from 3-5 years. The shape of the pit
is preferred to be wider at the top and slightly narrower at the bottom to void caving.
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Construct casing: Constructing casing is especially important in loamy soil or black cotton
soil to avoid collapse during the rainy season. This can be done by taking off the top 50cm of
the soil and:
a. Build a stone masonry with mud mortar or
b. If available use bamboo matt to place around the top as shown in the following
drawing.
Diversion ditch: Additional measure to take in such type of soil is to dig a diversion ditch
around the pit latrine to avoid flood water coming into the pit.
Cover the pit. After the casing is constructed and after the pit area is cleaned covering the
pit with strong wood can proceed. To do this prepare in advance logs of wood (eucalyptus or
other indigenous wood) which is 50 cm longer on both sides of the pit which means that if
the pit is 80 cm you need to cut wood which is 1 meter and 80 cm long. Once the pit is
covered with wood and the opening are also covered with tree branches put the dug out dirt
on top of the wood and branches, ram and smoothen the surface. Now the put is completely
covered with wood and dirt except the squat hole left in the middle of the pit. (see the
picture below)
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Leave 15x30 cm squat hole: Squat holes should not be very small or very large. Leave only
15x30 cm as shown in the above picture and cover the whole pit with smaller logs, tree
branches etc.
Prepare squat hole cover. The squat hole must be covered after each use or else flies will
have the chance to go in and breed and later become a health hazard to the family. You can
prepare the cover from tin, wood (lumber or home made). It is better to put a handle for
convenience in removing and covering the pit before and after use.
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Construct superstructure for privacy: One of the important uses of a latrine is that it
provides privacy and comfortable use in adverse condition-night or rain. It is therefore
necessary to construct a superstructure from any available local materials such as tree branches
and grass, plastic, hide or skin if available, corrugated iron sheet if available.
To construct the superstructure you need to have strong poles in the four corners of the pit as
shown above. Make the roof slightly slanted for rain water to fall off easily
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Activity 2.11 Building a hand washing device can help to wash hands at the
critical times even when water is scarce
DEMONSTRATION
Prepare a hand washing stand: Water saving devices such as what is shown in the above
picture can be made from calabash, plastic or clay pot. The important thing to consider is that a
hand washing facility must be available near the latrine so that latrine users will be able to access
it easily. It should be located in the compound where it is easily accessed and remind the user of
the need for hand washing either after defecation, cleaning the baby, after cleaning or before
cooking and eating food.
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1. Decide on the design of your hand washing station before you begin
working. Will your tippy tap sit, hang, hang and tip?
2. Wash the container and tube so they are free from visible dirt. Heat the
knife, nail or screwdriver to make piercing a hole for the tube easier.
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When using a Jerry can or gourd: Water comes out when the cap on
the pen or plug in the tub is removed. If you don’t have the original
cap, just find an old stick to ‘plug’ the flow.
After you have tested your hand washing bottle to make sure it
functions, “set it up” by hanging it from a string around the neck, or
setting it on a stable platform.
Hang or place an old, shallow can or plastic bowl for soap or ash for
washing.
HOW TO WASH
1. To wash, wet hands with running water.
2. Rub your hands with the soap or ash for
about 30 seconds, about the time it
would take to sing the Happy Birthday
song.
3. Clean between the fingers, under your
fingernails, and up to your wrists to help
control germs.
4. It is the soap or ash combined with the
scrubbing action that helps dislodge and
remove germs.
5. Rinse your hands well with running water
(pour from a jog or tap)
6. Dry them in the air to avoid
recontamination on a dirty towel.
IMPORTANT INFORMATION: You can wash your hands with ‘dirty’ water, and still
get clean hands, as long as you POUR it over your hands (no dipping in a
bowl!)The soap or ash “lifts” the dirt, and the water then washes off the visible
and invisible germs, much like shaking your dried teff to clean off the husk.
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IMPORTANT INFORMATION
1You can wash your hands with ‘dirty’ water, and still
get clean hands, as long as you POUR it over your
hands (no dipping in a bowl!)The soap or ash “lifts”
the dirt, and the water then washes off the visible
and invisible germs, much like shaking your dried
teff to clean off the husk.
1If you don’t have soap, you can use ash instead. It
serves the same purpose as the soap, to help
‘scrub’ what is stuck on your hands, so the running
water can brush it off.
Set up a hand washing station to make washing easier! Set one up by your latrine,
and near where food is prepared and eaten. Making a hand washing device like
the one pictured saves water, and makes the task easier. See additional brochures
with directions for making a water saving devise for hand washing.
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OBJECTIVE
By the end of this activity participants will be able to
• Describe several behaviors that lead to ideal practices.
• Identify feasible steps or small doable actions that lead to ideal
behaviors
TIME 30 minutes
PREPARATION
Facilitator notes: Before this session begins,
1. Write the following behaviors on A4 papers or index cards:
Carve a sculpture of a mother and two children in clay
Cook a five course meal for ferengi
Attend a medical school class on brain surgery
PROCEDURE
Say, now that we have discussed the WASH practices that will help improve health in the
community
We will talk about specific activities that the VCHP will have to carry out in their own
community to mobilize a gott to commit to end open defecation, hand washing and safe
water. Commitment is vital, but there is a lot of intensive work that follows in gotts, at
the community and household level. And each of us has our role in supporting the
community in ending open defecation.
This unit will focus on some techniques to make our interactions with communities and
households more effective, to focus on changing behaviors. Health extension workers,
together with volunteer community health promoters, have the responsibility of house-
to-house visits. Development agents interact with people in the community too.
Ask participants : Why are some people sometimes reluctant or resistant to change?
Ask a participant “pick a card” from your pack of cards, and read it out loud:
Make it fun.
Ask the participant: Are you ready to begin doing any of these activities????
Conclude that often, before you can go to medical school, you have to first graduate primary.
That before you can cook a banquet, you need to learn to make shiro.
So the same thing will apply when talking with our community members on ways to improve
hygiene and sanitation practice.
We assume that people can’t always jump from what they are currently doing to the ideal
practice.
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A Small do-able action is a behavior that, when practiced consistent and correctly, will lead to
household and public health improvement.
It is considered feasible by the household, from THEIR point of view, considering their current
practice, their available resources, and their particular social context.
Although the behavior falls short of an “ideal practice”, it is more likely to be adopted by a
broader number of households because it is considered ‘feasible’ within the local context.
Say
It’s feasible – people FEEL they can DO it NOW, given existing resources in the house
[they can make shiro, but not bake a wedding cake or a five course ferengi meal]
Ask:
How do you identify small doable actions??
Say: We’re going to break into groups and start to identify small doable actions for our key
hygiene and sanitation behaviors.
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OBJECTIVE By the end of this exercise, participants should be able to identify small
do-able actions that lead from current behaviors to ideal behaviors.
TIME 45 minutes
PROCEDURE
Each group takes one assigned “ideal” behavior (some groups will do the same behavior)
• First identify the ‘ideal’ behavior
• “Break down” the behavior into any component parts, note the various sub-behaviors
• Consider ‘approximations”, existing practices related to the ideal behavior
• Identify at least 3 “small doable actions” for each “ideal” behavior, specifically, a
behavior that is feasible for the householder and still has a personal and public health
impact, even if not ideal.
Each group reports back their findings specifically: small do–able actions
Is it feasible? – people FEEL they can DO it NOW, given existing resources in the house
Conclude if we want to see behavior change, we may need to ‘settle’ for small doable
actions rather than starting with the ideal. Try to lead a thoughtful discussion out
the implications of focusing on small doable actions…
Lead a short discussion As trained professionals, how do they ‘feel’ about promoting less than
ideal practice? Does this ‘fit’ with what you are doing now?
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TIME 60 minutes
PROCEDURE
Is a job aid that will help HEW and VCHP during their house hold visits to first identify
current WASH practices and then “negotiate” a range of improved practices related to
target behaviors, rather than “educate” or promote fixed “ideal” practices that are often
not feasible from the householder’s point of view.
Ask participants to look at the pictures in the MIKIKIR Card and describe what they see
When one of the volunteers does not know what the picture is or has not got the right
meaning ask “Can anyone else suggest something (else)?”
When they have gone through the pictures, Ask “Can you think of a way of showing a
household’s current excreta disposal practices on this form?" Show them how to mark the
form.
Ask participants to focus on range of actions per behavior and describe small doable actions.
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MIKIKIR TECHNIQUE
Tell participants that we will describe the MIKIKIR Technique:
These feasible and effective actions identified by this MIKIKIR Technique are termed “small
do-able actions” to reflect that while not necessarily the complete and ideal set of behaviors
leading to maximum public health outcomes, they reduce risk and move towards the ideal.
Detailed information and tools on MIKIKIR are found on pages 55-60 in the Footprints
Guide.
The Negotiation of Improved Practices or MIKIKIR Technique is an innovative strategy that combines
counseling and behavior change promotion techniques. MIKIKIR Technique builds on existing
practices, beliefs, customs, and available resources to “negotiate” with householders to identify
and adopt effective and feasible practices for feces disposal, hand washing and water handling
and treatment practices to prevent contamination and reduce disease-causing agents in the
household environment.
The MIKIKIR Technique is driven by a strong behavior change component that, instead of
promoting only one ideal practice or approach, focuses on instituting a process of interchange
and negotiation between the HEW (or community promoters) and households. This process
allows households to select the most appropriate options for their situations and also permits
households to work with the community promoters to confront and solve other problems they
face in incorporating new practices. With this community support, and because actions are
selected by the households themselves, the MIKIKIR approach makes rapid integration of new
behaviors possible.
To practice the MIKIKIR Technique, HEW and other community promoters must be armed
with a range of feasible WASH options for various contexts (water availability and sources,
seasonality, place on the sanitation ladder, available containers). They must be able to practice
techniques that identify problems, possible solutions, and get commitment to try a new, effective
practice that brings the household closer to consistent and correct practice of water treatment,
safe water handling, sanitation, and general hygiene.
To do this, previous research must identify the range of common options, problems, and
solutions under a range of household conditions. Outreach workers are then trained to
implement the range of options and solutions.
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MATERIALS
MIKIKIR Job Aid for Negotiating Improved Practices
Provide all participants with a copy of the MIKIKIR cards.
TIME 20 minutes
PREPARATION
Tell participants that we will now discuss a chatting technique that they can use during
household visits as they negotiate behavior change. It is called GALIDRAA1
G- GREET the household; ask about the family, its work, the farm, current events,
etc. to put household members at ease. Tell the household where you come from
and your intension. Ask permission to stay for a few minutes and discuss issues
while they are working.
·
A- ASK about current hygiene and sanitation practices and other health issues. Show
the pictures in the MIKIKIR Card or start from an actual happening in the
house to start a conversation.
D- DISCUSS and suggest with the women/men different options to overcome the
barriers, using the MIKIKIR card to remind you and the household of safer
options.
R- RECOMMEND and NEGOTIATE small doable actions. Using the card,
present options and ask if they are willing to try a new practice to improve the
situation and help them to select one, two, three, etc. that can be tried.
·
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Ask participants
How can the steps help during the VCHP Home Visit?
Tell participants that now we will have a chance to follow the GALIDRA Steps during the Role
Play exercise.
OBJECTIVE By the end of this exercise, participants should be able to follow the
GALIDRAA steps and the MIKIKIR Card during a household visit.
TIME 30 minutes
Divide VCHP in pairs. One of the pair is the Volunteer Community Health Promoter visiting
a household visit, the other is the householder.
During the role play, the VCHP uses the GALIDRAA steps and the MIKIKIR Card to
identify the most critical problems and possible behaviors the householder must be willing
to try.
Swap round so that the householder gets a chance to try out the role of the VCHP.
After all the pairs have tried this role play invite a pair to demonstrate in-front of the whole
group.
Ask: What technique was used by the VCHP to get into the house and to get interest and attention?”
How did the MIMIKIR job aid work to assess the current practices, and identify risk?
What worked best to identify the small doable action the household would try to change?
If there is resistance by the householder, stop the action and ask “What happened?” And then ask
“What other approach might be used?”
Continue this process of stop-start role play until the group have identified the factors and
strategies involved in getting into a home, creating some interest and trust, identifying feasible
behavior(s) for change; and negotiating with the householder to make the changes
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PREPARATION
Facilitator notes: Use the GUIDELINES (CRITERIA) FOR CONDUCTING THE HOME
VISIT described below with participants. Mention that these guidelines can be used to self-assess
or constructively review peers.
PROCEDURE
FIELD VISIT PRACTICE
• Divide participants into teams of 3 or 4 … fan out, go to houses…
• Each team member should take the lead on one house
• Between each house visit, group should provide feedback on the visit
o Use the criteria in the worksheet to specifically critique the visit
Was a small doable action (or two) identified?
Was it an appropriate choice? (Was it risky, changeable? At the ‘right’
stage of change?)
• Questions should include the following, but need not be limited to these questions, as
long as you stay within the time allocation. (You may paraphrase the questions, of course,
in true radio personality style.)
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Build rapport
Be mindful of tone… be open, friendly; Do not scold or
‘preach’
Consider gender, context (men shouldn’t try to enter the home
on first visit if the man of the house isn’t present. Ask where he
is, or if the mother in law might join…
MIKIRIR Negotiate
Problem solve
Have them try/model the behavior
Ask about reservations, doubts
Try to resolve
Get commitment to try until next visit
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Do you think you can go out on your own, and work with households?
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4 UNIT FOUR: Tools and techniques for changing hygiene and sanitation
behavior at the COMMUNITY level
The VCHP are responsible for organizing sustainable behavior change at the household level
and also at the neighborhood and community level. When people feel pressure and support
from all their neighbors, from elders, from leaders and loved ones, they are more likely to
start and to maintain improved hygiene and sanitation practices.
TIME 15 minutes
MATERIALS none
PROCEDURE
Tell: The “Sanitation Clean-Up Campaign” is another community action that should be
programmed for the Gott—children, women, men, religious leaders, etc. to clean up their
communities once a month.
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Ask What does the VCHP need to do prior to the sanitation campaign?
Possible answers
• Try to identify focus areas that need to be cleaned.
• Discuss what needs to be done with other key people such as school directors
and gott government team members.
• Set the date on days that people are staying at home (religious holidays, not a
market day, etc.).
• Remind schools and the general gott people about the date, time, and particular
place they have to be and what they need to come with—shovels, pick axe,
sickles, etc.
• Make certain to involve school children in publicizing the event in their loud and
enthusiastic voices; as well as involving them in the actual event.
Describe:
• Clean-up days can also serve to informally monitor (hopefully a
reduction in) open defecation in community.
• Clean-up campaigns can be combined with other community events
like drama, music, or parades to call attention to the issues, create
social pressure, foment competition, and add an element of creativity
and fun.
TIME 20 minutes
Tell An agreement that leaders sign with the promise that by a certain date the village will
have ended open defecation, be consistently washing their hands at critical times, and protect
drinking water (always).
Ask participants to read and review the Village Pledge included in the manual
Tell them discuss the content and ask what other things should to be included in the contents of
the Village Pledge
Explain: “Village Pledge Ceremony” is an important meeting or ceremony with all village
residents present, where the leaders sign their pledge that by a certain date the village will have
ended open defecation, be consistently washing their hands at critical times, and protect drinking
water (always).
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Describe: The Volunteer Community Health Promoter, with assistance from the Health
Extension Worker …..
Signed by:…………………………..
(Village Leaders – all sections)
Witnessed by:………………………
(Religious leader)
Signed:…………………………….Leader
………………………………………HEW
………………………………………CHP
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PREPARATION Give the brief introduction that follows, and then let participants take their
coffee break. Before taking their break, ask participants to and discuss this
potential of using “coffee for health” as a tool to discuss health and sanitation
with community members
MATERIALS Flipchart
TIME 60 minutes
PROCEDURE
Tell participants
The role of the volunteer community health promoter or the HEW should be to
motivate and mobilize their communities to take action.
Ask participants for their ideas about the potential of discussing health and sanitation topics
during a Coffee for Health Club?
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Tell
Establishing a “Coffee for Health Club” program for neighborhoods is another
community support mechanism to enable neighbors to discuss their hygiene and
sanitation behaviors and design an action plan.
The role of social norms in motivating and maintaining change has been discussed in
various steps of this Resource Guide,
“Coffee for Health Clubs” can maintain peer support and peer pressure,
help establish a competitive spirit among neighborhoods in the gott, and lastly
identify “early adopters,” eager pioneers from among the group to model and motivate
new behaviors.
TIME 15 minutes
MATERIALS None
PROCEDURE
Explain: that at this juncture gott members should be discussing the ignition and the
MIKIKIR; some have already started changing behaviors or constructing latrines.
This momentum can be reinforced by conducting a meeting with 10−15 neighbors on improving
hygiene and sanitation in their houses and neighborhoods.
Tell: Community conversation is another tool that communities can use to develop their
own action plan with clear targets and institute a follow-up mechanism.
Note: The Community Conversation Program is in principle the same as Coffee for Health
neighborhood clubs.
Ask What are the similarities or differences between: “Coffee for Health” and “Community
Conversations”?
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Explain: The key elements and differences are highlighted below (possible answers):
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PROCEDURE
Have the group work in pairs, working with the person beside them.
Talk together for 15 minutes about the questions on the worksheet, then each person
should answer the worksheet individually.
2. Which of the workshop concepts and tools will be most helpful to you as you set
out to support total behaviour change in hygiene and sanitation?
3. Which opportunities do you see to integrate these concepts and tools into your
work?
Give participants 45 minutes. Then lead a report out, taking a sampling from a few
workshop participants.
fter the report out, have participants start to write an action plan for the next six months.
They may work in pairs, but should each fill out their own action plan.
Take 30 minutes.
Then have a sampling of participants review their workplans.
Ask participants if they had similar activities planned as the volunteers sharing their
action plans. Encourage them to add activities when they hear something good.
Then ask them to hand you all the plans, and explain that the health extension worker
will come back to work with them to review their activities for the next six months.
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Have the group do a playful skit or song, sharing the vision of feces free communities, of
everyone handwashing, of children living well and thriving.
One possible closing exercise is to lead the group in a closing ritual, which consists of
throwing balls of colored yarn around the room for everyone to catch and hold a piece, and then
throw the ball onwards creating a huge colourful web that connects everyone together.
When the entire room and all participants are woven together into a net of brightly colored yarn,
the facilitator asks, What does this demonstrate or stand for?
End on an upbeat note, hand out certificates, and close the workshop.
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Participant Worksheets
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Activity
Worksheet HOW MUCH WATER WILL THAT TAKE??
HOW MANY TIMES A DAY DOES A FAMILY NEED TO WASH?
Before eating
TOTAL
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Final Worksheet
YOUR ROLE AND RESPONSIBILITIES AS A VOLUNTEER
COMMUNITY HEALTH WORKER
Work with the person sitting next to you… talk together for 15 minutes, then answer the
questions individually.
Which of the workshop concepts and tools will be most helpful to you as you set out to support
total behaviour change in hygiene and sanitation?
Which opportunities do you see to integrate these concepts and tools into your work?
What barriers or resistance do you see to integrating community led behaviour change tools and
approaches in your community? What will make it hard to do?
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Part 2:
45 minutes
Make an action plan for the next six months, including any activities related to hygiene and sanitation behaviour change.
ACTIVITY START FREQUENCY WHAT MATERIALS ARE Who will you work with?
DATE (How often will you NEED TO CARRY OUT THE
do this?) ACTIVITY?