Mohammed Nadeem Quality Assurance Engineer
7019390242 | mohdnad1@[Link] | LINKDIN | INSTAGRAM
Professional Summary
Dedicated QA professional and Technical Support Engineer with a solid background in ensuring software quality and providing technical
assistance to end-users. Skilled in creating and executing test plans, identifying defects, and collaborating with cross-functional teams to deliver
reliable software solutions. Proficient in troubleshooting issues, resolving technical problems, and delivering exceptional customer support.
Strong attention to detail, analytical mindset, and commitment to continuous improvement.
Experience
C-Square Info Solutions Ltd Bangalore
Technical Support Engineer L2 11/2020
1) Develop and execute test cases, scripts, plans, and procedures to ensure product quality.
2) Conduct functional, regression, and performance testing to identify and report bugs and inconsistencies.
3) Collaborate with the development team to understand product specifications and user requirements.
4) Perform thorough testing of new features, enhancements, and bug fixes before product releases.
5) Identify areas for improvement in existing processes and contribute to enhancing the overall quality assurance strategy.
6) Respond to customer support team inquiries and provide technical assistance via email, phone, or chat.
7) Troubleshoot technical issues reported by customers, diagnosing and resolving problems promptly.
8) Guide customer support team through solutions, step-by-step, ensuring a positive support experience.
9) Managing team day to day activities.
3R INDIA Bangalore
Product specialist 09/2013 - 12/2019
1) Develop and implement test plans, test cases, and test scripts to thoroughly evaluate product functionality and performance.
2) Execute test cases across various platforms, devices, and environments to simulate real-world usage scenarios.
4) Defect Identification and [Link], and performance testing to detect and report defects and inconsistencies.
4)Defect Identification and Reporting.
7) Communicate effectively with team members to ensure alignment on testing objectives, priorities, and [Link] [Link].
6)Participate in product design reviews and requirement discussions to contribute insights from a quality assurance perspective.
7)Communicate effectively with team members to ensure alignment on testing objectives, priorities, and timelines.
Education
MS ENGINEERING COLLEGE
MECHANICAL ENGINEER
Skills
• Communication Skills • Ability to Work Under Pressure
• Adaptability • Customer Service
• Microsoft Office • Fast Learner
• Ability to Multitask • Effective Time Managment
• Critical thinking and problem solving • Team leadership
• Programming • Ability to work in a team
Hobbies
Strategic Thinker: Enjoy playing board games like chess and strategy games, as well as video games like puzzle games, strategy games, and
racing.
Language Enthusiast: Pursue language learning through Duolingo and language exchange programs, and participate in cultural exchange
programs to broaden my understanding of different cultures.
Traveler: Participate in local traveling groups and explore new trails on weekends, capturing moments from my travels through photography.
Creative Writer: Enjoy writing short stories and poetry in my free time, using my imagination to craft engaging stories and verse.
Photography: Pursue photography as a hobby, capturing moments from my daily life and travels, and experimenting with different techniques
and styles.