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Unit 3

THis is particulary unit 3 for the design thinking subject

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Harsh Kumar y-09
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9 views20 pages

Unit 3

THis is particulary unit 3 for the design thinking subject

Uploaded by

Harsh Kumar y-09
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF or read online on Scribd
Iidetifes the exp btwies he creer pean (eral state ofs proecser prises POND tte ed Tae frst condition of hing protien dean sthich can be done by wayots proton dates es PO Iwi alo pve manage wih ico inst ten sothitey can make apogee esncappereniceon problem statement make cer vhs erie here dary hats eet of wap | Pie dts iy ak athendpitie Sel rc npn ee BI arabe te es Syn Petes epi eescrmttanegrni B. Examples of Problem Solving Statements in «Busnes are: |L- Whats the problem that neds ob solved? 2 Whyisit a problem? 4. Where isthe probem observed? 4. Whois impacted ? - 5. When was the problem first observed BRETT] tow to writen probe sitemen? Problem Statemon, aa snot only what the prob sy fons portant to sole andthe potential a £8008 unsolve, enna data exes ABE 0 Ueraag a ake ‘and scope of a problem. Using evidence AS UP the sa fae eee inn mn eave a Soltion Aer dig hoo ivestizaion into th + Prone re ota roti mprble 2c7ed Tha ree pa pata stim suggest Sera OPProches Understanding and reciting issue at this stage. |& Eaplain the Benefits of your Proposed Sotution(s): Demonstrate “Mecively adress the problems Ged] Give importance of problem statements in design thinking, “Anawer Importance of Problem Statements: 1. Problem statements define also projects tat team memberscan ‘work together more efiinty towards those objectives. ‘2. A problem statement is ani ant communication tool because it ‘stalshes foundation for esearch and development. 4 Tgivesacomprebensiv view af what ung onto the people who cas ‘make a sizable shift in the organization's objectives. ‘a 4 Msetetheerteriator dealing witha [eterna daingithapon anges thm anew denis who the problem impats, what ‘hatte impats are, where the id ‘Problem occurs and why and when it needs to be fixed. = Aprobem statement ensures individuals investigate the. of ‘las and approach the slton wth ler gis in ind. 1. Thay al alle os to fue ‘solving everything at one, ‘manageable tasks rather than poser Tine 1 Hip] What do you mean by personas in design thinking ? ‘why are they important ? a ml, Personas are fictional characters, which we create bse anrein reopen rues ase ace ar service product site orbrandinanmiarmyy In the design thinking process, designers wil often start ereating personas during the seomd pas, the Define phe. This fictional characte is crated based ea pth what we Iearned about out resl customers nd te commen charac we ve oberved that many of wer charein comme ‘This approach is revearch-bsed and designed to belp us better tidrstand ou customers nee, havior, exerenes, and als Personas make the desiatakst hand scp, the ideation Precenses, and they hep to chee the gual of creating a god wer experince fr target ser grup Personas are Important forthe Following Reston: Identifying Customer Needs and Wants :By valtig he gals Challenges, and objections of oor bye pesos, we hae a eter sense of what our customer aeaking fe om our sess Understand Purchasing Decisions: Understanding bow our Personas go about purchasing something wil pu to ndeeand Piers and when to ge inront of cataners withinoration {orwhat they're looking fr and ell pred them Behavioral Insight: Knowing where these persons ‘wor, This wil ive ssa into bo hhow to reach new customers, what {YP here and ow to promteit «time onthe internet and inthe i emanate with UTS Mfeonent to produce, and Pro 3-64 (OE-Sem-7) ee Statemen, * FeSieaearencieaesies co, “Sen ecnnnapn nator ea vale Scomentatin veteran entatsbsed ony a seek oot t TR cag tet pene, The procen of resting a persona follows the given steps - 1 Collect Data : Collec as much knowledge users be Fr 38 pon, Feet hgh er reach of tl te target wer pt 4% Form » Hypothenia: Based ops ii esate, we hare 1, Cenc eof varius erin thera sea the ge? 2 Everyone Accepts the seal is to Bupport or ra Smrateetes. | |e: tha by hypothesis and, hs Mente st ‘it to exiating knowledge. r = challenge to address 4 Retablish acide the fal mir of perc, 2 APOV statement siete tea He can el ae Actionable protem datenee ers tn service 4. We can articulate » POY p Deseribve the Per we are designing for, his eapreneerag meta kom in ot ors © Prepare Situations artnet Hite on wai alan seme ato Fi ae tic Aeive the rest of oar despa nce this we ha 1B. Purposes of Point of view Ststemers: om eee A Polatiotview (POV) in desig hiking s writen sctunabe txemment . om at that expresses the probles thatthe dengs ts string ta adres rom and spare % This is an expression ofthe pecblem that cmtomersiesiied othe pera ry — m BW provide a framework or dug oo se rata “ Disseminate Knowledge : tp at 4 Without the POV, the design esha ti fr rating ‘to future new ‘solutions decd & Everyone Prepares 5 POV is much lke a roadmap for the remaite an an in a strate way Persona woes 3 future Hr Whelp designers oppo bari AICS ea 7. With a clearly-articulated POV, « devin fs ‘solutions. A ne yer, ae IM person deers , a a Problem Staten ssacoRfem i, rea intot view (POV) sateMents Also yy, ‘Gaea, ] Define good point ements? Ply How to write Point of view 202122, Markey ser Se ight that our team bas gained inthe Empa,”> their needs and the ns ore ul be about the people; the team ie 1B. The POV statement sho the team its try trp. rather than eusing on technology, monetary Teturns or prog” speciiatins. 2 Broad Enough for Creative Freedom : ‘A. Thismeans thatthe POV statement should n0 foeus 0 narrowly on specie method regarding the implementation of the solution, B. ThePOV statement shoud also not ist technical requirements, ash, ‘would unnecessary restr the team and prevent them from expiring {reas that might bring expected valu and insight tothe projec Narrow Enough to make it Manageable: POV statements shag have ufcen eonstraintsto make the project manageable. POV hr iston broad, wil Healy cause team members to easly feel daunted B. The Creation of POV Statements Includes the Following Steps Step 1: Identify Users, Needs & Insight ‘There are three key amponents that make up the POV statement ‘4 User: Defines the type ofspecfc user whom we are writing our FOV sho. ‘Need: Identfiesthe user's essential nedsfoals ‘© Surprising Insight: Sythesizes the gathered information into ake tukeaway. Ths statement canbe used to design a solution. Step 2 : Create Your Chart : Place the scenario into a template cng tothe situation we want tothe solution ofand form the chat accordingly. This creates a guide fr structuring our POV stateres Step 3: Form Your POV Statement : This isthe part where s* ‘ombin our user, need and insight into a concise POV statement. f ‘eeiary, condense the obtained statements to create a god 07 ac. esses Serene tet dint operon taba ‘An organization mut ids a be Ten any a i ead eg ‘Tere ar abaye cus fafence, sch coment nations Being ale to ientity nd ator bn ey dv eet rowing bosnes nd kewpgt uaa poe Comin examples sne nal ue ttre, website trafic number sn pe peda wtf pcan = &4Step plant help identity key busines rivers a foloms: ‘A Look at the Financial Statements: Sanz th facial Satemensline yi kg te anal stents thats cao lols oper ndete ‘Ask the Right Question: Ben wth scuining te Sana statement all ees dor igh iit qn When we te not longa thse amen nd cari taal oe fame weean ath ii ois ‘Une Benchmark: tral ear iste sghrrd tre wl be gauging our cet peters pin pt ae Me entiy pattern td et entity poem reas Wee] What do you mean by norman tering methods to gather information. ines drivers that a company Gant Contin or trade relation with elher Tacs om histori figures which ll as opportunities fr awh S-10A(OE-Sem-7) ‘Design Thinking ——— Atarget audience isa sp Saray eho are mos ie teat AOR Sen.7 A. Information Gathering : Hy ob interna 1 When it comes to geting clear information gathering conc, epee facetbeditatedty ag Simplest way o define it would be the proces of lectng ng a about something we are interested in. B. Weean Determine guy Infomain Gieingeavesheyprtoftbetiiyanins,. 1 Antz o¥ Castine ith car Prat esr x at ai " Tae — Base, “a hes 3. Theminimott ig enero etrine eng One ote st arte deme O Peoeatdaeeseestiyiates SS See 4 In the digital worl, at of information can be gathered indie, patel ia Se as re a, B. Methods to Gather Information : serethy ae bgL i 1. Questionnaires, Surveys and Checklists : Bees vane ng efforts thes move fur This methods wed when we wan collet lat of formation on % Analyze Competitors: Mackin an people in a non-threatening way. Hoot 82¢ who they are commonly acling sting at 2 Reem inersied | on ng afb ‘Thismethodis used when wewant a ill understand a person soso troopers Crating berias saat a td or pit view or tg ado inormnton osc Aheseiieeens atte cpon agar § Reumciain Review: Tometicuelteavemant gig, | & Dyfte Minor Tuge Gap he an caran ‘information on current practices without interrupting the program goods or cervicesirendy ne TIN ba they batt en ar ‘examining program monitoring reports, program statistics, write, s ieee iuaa iene da & Continuously Revise : As we gather are dat ant interact with i ustomers, we wil get an increasingly aerate understanding ‘4 Observation This method is used to watch the program in operation ear : randiag fat tofathernformation abut hat actually happens dey tose target groups. Based on this intrmatin, ween enstantyaptnae And apply persona to achiev the best vets & Focus Group: This methods used to explore atopic in depth with key ‘taksholders to learn what the common understanding is on arin WQueFIT] Derine sample. Also explain diferent methods of ae a ‘sampling. & Case Studies: + This method is used to depict experiences, processes 0: ‘Practices with a view to developing understanding through examinetion Answer = ee nee a isa een treet ear Lal 2 In statistics, a sample is an analytic subset ofs larger porti vbich ee a tore manageable dat and ina tinly 00 pene ist elas, 4 antnly dora sanpedon bre meh bit im Detacving cro ome aacereeanetentet rie sted anim xine ee ae pee = een See erie ae ory errata ected ms PM partner classified into four ditery, tle ject nthe pe opt, Ep random Semin od ach ens bathe prea 0 et eampling is type of sampling met Ct sc ad om ihe repmnden poeltie o oecmvace tc sampling i «sampling meting equal Intervals fron: Stalied randomaampling i mets Eigen Sept Sergent Oe Rtaetntn sole oa SCE lampling sided ino for dierent tye. [er Tilmer soetng I hissing renarchers hve Scart deca re le ab rue Soren ercesenre Jeaguealtfurenel Sapling he odes or pre Fare tpecbeaet ote natrve sy coe eee Sew umping nmap cating Screen n hi Site amine taping mtd of ln ere reir as heer tlt apes v0 What are feedbacks? Explain its types. A Collecting Feedback Shows Value 1B Feedback Fine er inate 0 wan ag me ideal fora grou) win, " ee ee Feedback may be evalutiv, interpretive, sen _ 2134008 (Bbock is basically the concyptoftalingomece eee Beet rattan tack should be given in terms of specific eee rcs ogi SeeGve == es racist naan Etc rat oe ar cca rir tate ee a FetGarification of message, andi fen expeseed i the fora of = ‘question. Supportive Feedback :Suppzrtive feedback san opinion given in a Sab and precise manner, without causing any une wpe “4. Probing Feedback: Probing fedhar communicator targeted equete for specie information in an attempt to gain addtional information, We floue the discussion, o lary point Understanding Feedback : Understanding feedback refers tothe Gtipiete review and evaluation in an attempt to discover completely Sat the subordinate thinks and understand GeeBAB | why are feedbacks important in «busine ower] TRoatons why customer fdback is mportant in busines Pettback Helps Improve Products and Services: Feedback an {Dlg Into what ie working well about producto service ould be dome to improve the experience 2 Feedback Helps to Measure Customer Satisfaction : Customer Peed arid tuad lyaity are erusal factors determining a company’ finaneial performance. oF he Cetomer Opinion me panes, 20 tbe feel [By asking clients for feedback, we commu Important tous, We invave them a shapi more attached t our compan 4. Feedback Helps us Create the er Ion effective way to give custom them what they ike about our service rove Customer Rete et lps os determine rae where we should improve ips to Imp feedback benefit are sania sted with our service and det & Feedback is a Reliable Source of Informatio, Consumers Consumers donot trust eommercials o expe {hoch now days. Opinions provided hy other customers yr Already used. m product or service are the more reliable gyre information these days « 11 Peedhack Gives you Data that Helps Taking Business 1 Customer feedback is one ofthe most reliable sources of tan that can further be used in taking business decisions, (ares) ions; ible date Idea Generation bsic Design Directions, Themes of Thinking, “Inspirations and References Brainstorming, Inclusion. WeePAT] Derinc iden generation or ideation, Also give the characteristics required for successful idea generation, “Anewer ‘A. Idea Generation: 1. Rdeationisthe process where we generate debs and solutions through sessions such as Sketching, Prototyping, Brainstorming, Brainwritng ‘0d other ideation techniques 2 Onceacdesien trithas ben defined and researched the idea geersia orideate tae ees oncptsereated that ole the design problem ‘Thisio the part ofthe design proces where creativity is unleashed ‘ato sock to genes that wil be worked vp nd rsd ; went proces sages {Weaion often the mot innovative tage in Design Thinkin a 1g Project, ‘cause during deation the simistoyeneratea large quantity of es ones in order to inspire new ard pesign Thinking a $ Diranting Bebe omer 254 Oem er rere ry aly rag cee Deen eg alr eg and take risks tnd cars enough 4, Recognize Patterns :Seck be able to recognize atu arkanoid influence and input toute thew commmaunn eget 4 Curiosity Be willing oexpreindemonna ee tried nan sir wr QeeGAB | Deine basic design direction andi Ih Base Desig Direction I Sgn trio naa re pe, st nf he design of existingor competing refuet, ndssergnon tifa cn ue ered a gancrate new ideas homing designs a B. The three Couponenisof Bae Digs Drtiar it: Divergnct Brg hades srnigoduegtsi Poste Dice Br Gprenst ery ei Stn de ining st ‘typography. Drea eather one wens Deen ur sivampsione ao ees! Re ierpecs vv pened pat 2 Treg, lthug be eri Et a lt nd eh ekearem tine ecmieneerrar yl ete hing remaining bee thy verb certo lore Poste traction of samethng towards acentra, re ‘Transformation + 5 3-16 (OE-Sem-7) i cera atta gaitatie CANE, ug, ‘redesign of avi Feat nabol oe... event, 2ulrecle aban ts, teeta tena called branching out. eee re WuedTE ] Describe themes of thinking and explain its principle ‘Answer AL Themes of Thinking: 1 This defined asthe strategy of thinking where designers often have io face the challenge offing large quantities of information into formas with limited space. 2 In this strategy design thinkers used several ways to avoid huge information they are working on and target the main idea ofthe ‘information, 3 Inthis situation several principles canbe usd to brief the desig proves and help overcome this challenge. B, Principles are: Focus : Select only the key message elements as the focus for the design 2 Top Down and Bottom up: Thi principle looks a a design probe ‘Som te system perspectiveand then Will’ down to add detain spec: areas (top down), or focuses onthe basic elements frst and works ‘upwards to lnk these together as part ofa system (bottom up). A’ Ockham's Razor: a an bere aks profi something win “Nase Xt Short aod Simple, or Keep It Simple Spd (KISS) is Te eon but it employs the same tenets a Ockham’ ‘The idea is to redvce back a it int that ree ae ce 18 ts esential elements ghon Philosophy: Ths prince incgg, age sins iter a pie a gg eadability counts; practicality be pS 8 beter than dence, wl andr iectmininiaton: Tis i, ih se oe a emnngtl impor Ue iapact: odo ype ‘communication. vit seal: Desi reciente orlarge-scale items such as stamps or pistes wensuk tari igraphics are of sufficient scale tobe comfortably rnd oe ess thal et hl be hep Ck to short, sharp phrase that and reinforces text > User-centered design (UCD) : Usecnterel design (UCD) places the needs, desires and limitations of the user atthe ceatre of every ‘stage of the design process, 7, | Explain inspiration and reference asa tool of Idea generation in design thinking proces. IE Yampration 2 Tol oa Geer ee es. f_Inapiatin bette enti sting ign in Feeds tow npn om tuner re tive pol onsite & Gostve, ash a magni, mor ier nde wien Ronn 4 Many eigen sgn sto Garey $5, Anion boston clei sfonde apt bnk densa thepepetne re & Dosivrs ftan reste charters tein il ae ee in exe cre tora andemsgtn 2B, Meteence as Tool of Hea eerton male the inspiration proces to cae 1, ue pois ing dence ne pect a 2 Telfer aT, in magarnesand ithe Pegs olan 3. The pursuit of novelty indeien ea serene tmardt between divergence from conten Per S-18A (OE-Sem-7) Problem Staten, wttemen, concepts ofthe pas asidens get repeated, adapted, built upp, and renovated. 4. The following ideas are intended as pointers to possible inspiration and reference and are far from exhaustive 5. The ch vocabulary fart an design knowledge an el gener communicate ideas precisely, that helps designers expan sway dealer upna wierd cep? ideas a ERE] rptain Brainstorming and its rales Tarver] ‘A. Bralnetorming : Brinorming i erative rp appr deve oranatingltons rng te esto ptage 2 Brainstorming eek to penersfémany diferent ideas that fubaequony reduced bask fo few posites for jn oa 4. The brainstorming process starts by defining the problem to be addressa., cng goupprucpans trl acne sad on ‘ih whtch tora te creative proces 4 Daring the brainstorming son, partake rin mats sucgetions i cial env Thin encnsrage tb retetation of uum ander we aa tet Te loping ideas any Resources such as flip charts ora whiteboard may be used to facilitate the process and to record the ideas that are generated 1B, Brainstorming Rules ; ‘Do not Criticize Criticism prevents people from making suggestion: and voicing options. Any ideas valid in brainstorming, cep the Process Managerfie The presen lineman ‘may inhibit the flow of ideas. ss Avoid Resalve:Do matstart working por eaving an en that ko the setson. Instead, erry on genera ‘eas during the allotted time, aa. Work to target: A numerical target hele et helps iden generation # artipants move wen fom standard hiking nthe eget nor! 5 Glock watch: Se time by which the sen session should end. This bls ‘een the preeure on fring mare Seas abe generate. Fes although data tate as a m haireran 8 the session 41 Inclusion means soliciting the ideas, o inion and ews ofthe tart ‘group. 2 Including people from the target group inthe dsgn pcan maken them part of the process and gives mtorr nn nn ae = {8 Thiscontriution els ensur anes resents withthe going ‘acceptance, and reducing the possibility of armgance errors thedesizn as gins nia nrag ung te tesa yr Sass neces Seay Shee iene tate pea ee a Bete ale vrs pores Sent tn 22 ee rate te Rng tnes io ctr ices eon ates = net rain ecarty saps teen est ssocscine the positvoning of type and images. ee a nr tx bepner or ati inehsne Desig pra naar =, ee A eas eng Ars oo Hh Boe Mee Fae ee er marc seegieemiernoreeme Se in eam ee mre mn anne ees Te improves user Experience Ee tore use ehey are aces 4 SS Problem seoaconsm) roblem pier ini ae + Ou ability to an ‘Poste Social Impact 0 Parc © erate Rethigs atom onto ey ne ewe oy Rot : thf a ry [TTR] peseribesetching in en EeNEEAION pg While presentingies tn ree a ees ty, IF Sow tnt wt an St eg c. dover fs beets By Tie Promiston tld inteatneye Anower ear idea about the sale ofthe Gal nen Haig A Shatchlag: 4 isimportant forthe desig : toour tht it ota rr gre nade ching is» method of putting thoughts on paper, When * oa The candidate solutions ned describing thoughts to colleagues or brainstorming ney 9° ' tote Sirtulbedtac pe te Ghent cane sno a Wecantre ug paring mtg om rate a, sed esther, amen toe lows through sete Behn ha eee ne near pa, 8. Rapiatehing ners are especialy wel 6 generate tse, r aerate rete sat tenes ~~. B Weca Pree lr eve ng ec y 4 Asaltehnganconey avin ieafor asim clement er rpg, 1 Knowing our Audience: Understanding out autenc sth rt it canbe used in many partsor throughout the design process, in delivering an efetve presentation that improves sor fe ‘Sketching can frm prt the definition stage a8 the bit may ‘getting buy-in from the stakeholders, sketch by the client. " 2 Structure the Presentation ina Simple and Visually Engnging © cn endian age a pe te rc of eg {co Oh nde pdleinels el toe ee Br aR ay te contet the pal andor diisonsnasrstseschenen ns 1 aeRO icing, PEM etetFeedoelit cima tanglligs ear forward we need to guide our auiience though the prices "wach ‘adesimer rapidly outlines posible design solutions and ereates «ies Fel akg Gait gueatoas thas slg skepioe pal a ves asking the right questions that al ith he prc Sketching. 4. Record Presentation : Achieving the right balance betwen a ba, eee 2 ; [resentation that is visually engaging and tng ale to prove & Sketching sves time inthe workflow proces locument with al the necessary information for those who are unable 2 Sketching prove great for brainstorming ideas and collaborating wth toattendisimportant, team members : ie Engaging and Interactive: Hosking our oon cra kids ‘Sketching helps in refining the drawn overviews ofineractive procs autiene and geting thi fl tei scl be salts to the structure and flow of possible desi eae don't clearly understand the reasoning behind our design willbe unable to ive meaning fedck. Sketching helps to evaluate the feasibility of features and eliminste pair ce ‘layout and functionality issues, « Show Practical Example and Senro truth Story Teng son engaging a ens Stings cara prfrm otcanbecsyprfrmedor nd proves pay oars end wean coe inert ining =] futablcoluion revere "What do you understand by presenting ideas in desift [PART] Rrveess ? How can we present ideas effectively ? easel A. Presenting eas: | Goes] Eeplan iden evaluation and dlscuss the erie evaluation of ideas. ‘aerer | a 1 Idea Evaluation : ue. Iisa screening process and a qualitative decision making tol traiate and printize the product sevice or busines ideas ange ‘hed to illuminate the big issues that need to be addressed hy ga research and refinement. Evaluating new ideasis one of the most challenging parts ofthe any manager or executive In addition, evaluating ideasis also an important factor in both suzcss ‘dea management and innovation management, ‘New ideas always have alot of uncertainty involved and little data ‘bck them up. ‘Thus prioitzingideasand making decisions on which ones to implenet ight away, which anes to keep for later, and which anes to discard mi often pu usin acritiea situation, Different Criteria for Evaluation of Ideas: ‘Product Benefitsvalue; How many ways can customers benefit this produ and what are those benefits? Ifthe benefits are minial ¢ ‘non-existent, i's les likely that new product idea willbe sucessful Audience: What isthe growth potential of our target audience andl ‘developing new offerings brings us new audiences? What are the nei: and expectations of our audience(s) and does our offering meet the dy = Evaluation Matrix Proce; Posies Pans Set eeivey wih nny wena: Gifleent capable ideas, my ce Choose the Ranking ng Criteria: The send tepin uid te marc ieee om ee a antial impact, monetary impact, how much the wma affected, strategic goals, and ownership. aes Biciecmwoae fea st Nts Tecra coon! foreacholte eran ote Ie rok esse ving Rens Sec dec Tatar te a I tac es Wogan Bysras ce in fees ont igs Ware casc ee Rie eret aati Mpc cna care ee = Ie regent OM as Cony cheb ee lnk erect alge ests Be nctciymar Teil ed et ning in Sn [Potential Monetary] TOTAL) idea matrixcan to ote domn the ‘Simplicty/complexity : Will it be easy to oduct vcr salto? Cane reasonably reed or wi == ‘pensive forthe average customer du to manufacturing os? Eeetahilty How much money neds ob invested to sce ie , : dese ein sei Hn mh on tit Saturation: s there an abundance of similar pros series Isthere aclear need fr our idea ora gap 8 ™* any competitor will we have? Impact | Impact Criteria Cooficient| 1 | 2 | % 5 Tea A Cl et z [oats [sum = 27 Weighted Rating [tx6=6|2x4e8 045-9 | Sxte8 [Som nea factureldevelop th ea B ay alias a Weighted Rating [1x2=2|2%3= 43% sb “lence, we can then compare these score fo vant © the met and wich are the least by comprig tes 2% Double Diamond ApDro=e GRRE] wai double Diamond Approach ? Wha ‘various phases to this approach ? How to use the double technique? “answer ] A i Double Diamond Approach : ‘The double diamond is based on the fame innovation app ‘by Kees Dorst, Professor of Design Innovation. Double diamond approach is a design process where two representa process of exploring aa issue more widely (divergent thinking) and then taking focused action ( thinking Tnthisaprach, the eng res can be divided nt prbien pa and solton pace. ‘The problem spaces whea designers explore the problem, including complex nature, and end with clear definition ofthe protien, 1Rigwherethe majority of th unique design characteristics nd vale Jn, ining creativity and uncertaint. roach cnn iamends or deepy converge, Discover Detne ‘nig iat Deliver toltins a pon {mabe ble dont sy are nt Thinking: there, Ss ses aera Coaerfet TAG ves egy an then we think narrowly, us ie nd dig solve our problem through aig, SE evden ty The fue Phases fea Dag, Discovery: Understanding the prea PTOMH AC Definition : Defining th aie Development: Devloing rosie pg Daivry Choosing dein etn ‘The process of conc lucting double diamond approach Discovery : The frst spol thedntiedirmmtenn ne about the problem an staring vista enh ee and problems that nee tobe seve. ae Definition: tthe ed face, wh tiga definition stage takes al of her igs ade neh Te seo the definition store ourntial nests peice ducer 4 Development : In delet, we yt cane pw et anewers othe problem enti ihe dee ra 4. Delivery: From the develonert stg, wr har a sre vant to ry out Wetryout then on oma ee anon hero fees rend fbr the Wes hat ret wring et ene a nd {ake Wrward the ees tat work - 5A 0rsem.7 wt on a ki inking, 8 nd we open ig were PART-S Four Ws, 5 Why's and How Might We REGIE] eatin cme rate oie A 4We: thin the project and 1 Wn cnet fein ae ie Trsinss tuations te eth re arises, what isthe problem cause and Probl $264 08 Sem len a oping we th amework of 4s oder ret the Who, What, Where and Why o better and ficient manne. ae rojct eye consists of 5 steps namely : problem “Talon dia exation, modeling and lution ‘The problem scoping i the step where we determine any sbetacles while working on project or design proces, ‘Problem scoping ws Staten, ny, Problem a, £8 Problem 3. These Ws helps in identifying and understanding the pro, in ving, da, Problem oy Fig. 8254, B. These 4 Ws are explained as: 1, Who: "Who" part helps usin comprehending and eateyorizing who al) ‘are affected directly and indirectly with the problem and who are cles the Stake Holders, 2 What: What” part helps usin understanding and identifying the nature ‘ofthe problem and how do we get to know what helps to get us know the evidence, a location. ‘4 tothe stakeholders. Where : “Where” does the problem arses (context), situation and the ‘Why : Why” isthe given problem worth solving and tells about beefs QEETGE] explain the 5 why’ process of finding problem. Ako sive rules: While performing 5 why’s analysis, A SWhy's 1 COT or 5 why isan iterative interogatve technique wed Saar the cause-andefetrelalonchipa underlings pare! TA Ob ben. primary goa ofthe to B fefect oF problem by repe heaneess efi vy gee My echniqu practi this rte irarbtnesr, heresy ant pact five issues that point aap ent MM td rary eat Five Why are sometimes misitersga em 5 Ge. and ohare multe sanse ek yen when the methods cnc pa spon i Kove and pra In order to carry out a5 whys analy Bales should be followed "0 hia necessary o engage them tbseompary For thea oo. ‘Uoeper or whiter instead omy Write down th problem andes tit piso Pesach aos trem rapons Payatentin to thelist ony Make sure that rot causes certainly tothe mistake evesing be sentences created a. result ofthe analyia ‘Try to make answers more preci, 8 Laok for the eause step by step. Do ot jump io coadinas 9, Base statements on facts and knowledge 10, Assess the process, not peuple eed] wa rte i aswer |] ‘The Limitations of use of 5 Why's in Problem Identification are: 1, Tendency forinvesigatr oxo taympon ihe anion lamer eel rt cx ae 2 Innit togobeondtheinvetitrtcutat inves 3. Lack of aupport to ei th ivesigntr prove ; een ye whys come UP Cree etter ihdreat sar bs Psa 5. Tendeney to isolate a single root aust *2 epic many diferent rt os 6.” The artificial depth of the ith wh 4" case hy ethan ve ei deny plein oper the following stages in he fr hy pa itself, consider whats the right ring tons of §why’s problem analysis, th et ikl tcereate Problem Statements 326A OF-Sem7 sed ese of strategy to under rehg are based nied ea ea te anal 2 Referer eens mn eal GESTIE] watdoyou uneriand y HIM MEER 7 Ang discuss the points practiced in HM sessions: al A HIMW Statements: aa z tape te We I statment lw so fae Orne ito oppertunity areas and innavate on problems found during wer a Tested x er ond which designers wereredthregh wer ‘research, rather than jst jumping straight t solutions. 4 HN apo op tet eons wre we espera hat ca fetpustle our deen lenge 4 By fin on tng so Might We question we prepare ‘civs foram anoetive auton ine Ieaton phase 5. Thole ght Wendin contracted noch ary hit ope Ree tthe dest corel know anne, ‘Sa nurages calves ong 6. Teton Might Wequtin precy manana elo engi, sees utthecrlaae pang of pexien In then Statements How Might We" Sogyet 1 “tow” meta that we do nt yet ave anew 1 allows ws celica eens tr nwration soon hat were cl ‘Spline pretom sd ation ace a. he epost eo iron pate we ang dora ce taing but sen Ts low for epee cents Tai trntoring sd ini it te peti fom mal porcine 4. "emmy ingame" shld all wrk Siceratry oso rs ehachecdoag of ene a a caer (. Points Practiced wil Performing How Might We Session sr: L._ Start by rephrasing and framing Point Of View as several questions by ding “ow mht we then ‘Break that larger challenge up into smaller actionable and meaningful “questions. af 2. ete in Be sn ite ie 3 We gunn nd ak your thy alow or * rey ons Iya ae thy aliowf Design Thinkin pe ee ss lueeen 5, How Might We questions sho i, ould generate a number o and bce launch pd or orden Sense em 6 low Might We usin tn to aim fora aro en Brainstorm, “ {ue 329,] How do write a good HMW statement. ‘Kaorer_| ‘To write good HMW statements we must ensurt the following points: 1 Start with the Problems (or Insights) You've Uncovered: ‘Same teams generate HMWs that ar ot pit what tev learned ‘These questions can result in ideas that dom adres he rst problems and the insights we've uncovered 2 Avoid Suggesting a Solution in HAW Question Soest soltion can into thinking and embed othe types of | lutions in our HMW questions, That may restrict the pool uf ‘ossuities and fewer idea ar generated {Keep HMWs Broad : The broader the HDIW, the more eas can be senerated but make eure otto go too broad that lose sight of the problem we trying toslve, 44. Focus HMMs on the Desired Outcome: Avid slvng symptoms of the problems father than the rot problems themselves HMW question ‘Should mainly focus on the desired outcome. 5 Phrase HMW Questions Positively: By siting HM gestions fstvely we can generate more ideas and also encourage creativity Tang puilve ction vert, ike Snereas, eat, "enhance, promote! ‘and son help ncrestingpsitvity bod, narow them down, We have met let us kane wher to start our PAR’ Defining the Problem Using Ie-Cream Sticks Que SaET] What is Too-Cream stick strategy? How t implement this strategy for defining a problem A L Problem Statements Ice-cream Stick Strategy’ ie cram Sik Quinn esigue wed lective hn ‘membersin design problem proces to answer questions oF to aise any ‘queries and problems. = ‘The purpose af this stray isto ensure that all members have time t think bout and formulate her dasbefoeallthe problems are raid inthe sein, Ice cream Stick Questioning also ensures that members are randomly selected to anawer questions instead of fcuring on small subset of ther members for anmers Allmembers ad random response systems engage the entre team and Set anexpecation that all members are worthbearig, dispel notions of {avortst and, det gape in people understanding ‘This formative assessment strategy can give the real-time assessment information they need to define the number of problems ‘To Implement the Strategy, We have to Follow these Steps Writeeach members name on ee eeam stick or craft ste, Place sticks in a entainer such a mall bucket, xp, coffee mug After asking a question erasing any problem low ime for all memiers to formulate query or problem ‘Then we sel one tick fromthe container and call the members name cn the stick ora response Afterall the sembers respond their name sti placed backinto he ‘container providing the chance ob selected for future question, ‘All he queries and problems riged by themembers then analyzed and ‘then redefined as particular problem in design proces PART-10) Metaphor and Random Association Technique. Be tig rr sir case oe Detergent dew rr eh et than Pes an exit teen ing Polen with 4, Metaphor association tetniae liws wo ide ung ag ew areas of activity, new centers and semante wide 5 hele toneth ic orb in ne ian der vty Ttuses comparisons to stimulate crave ies to ave prema B. Rules ‘The choi of source objet soleus hited he easence ofthe tare che. 2 Created metaphors shuld clr andundersdaithe asiee. “Metaphors work est when thy arsine ar and spb {The strength, unuaaet and beet of be taba ed co 8 comparison ofthe iacanparale on compart eects that ‘sully ot compared 4. tis desirable to make povert vsaliauger se tures al Ad dingram and oz twith wor ‘Advantages Metapborshelp in relating protien ay Metaphor ia way of expring «ss, wa fv though apron ne ern Metaphor elpinidentiing nero enectes Metaphors have away of hing the ant inrmstin sm Disadvantages: c= Froen, cnc te ble Metaphor achniqus con bh lai adn ‘mined, worn-out and deod are he typeof a7 an cae canuson assume the presen of the Theo ofthe meta, et ain tet Parmar completing task = wee hemi - rs ® SRA@ESRD Problem Statements RR ann ee prvcess ot mecapor association technigus, ae | ‘Sheps for Metapbor Asmciaton Tectaigee : 1 Deine Problems: ene the protien orchone fet represen eee ‘Select Problema: Senet a stant eect. pe of stvty. Thee ‘seoec She potion wih renee domains and worsted Hels 2 Compare: Maken compares wih thew tact Sls adie the (Sn coe es Sa 4 Find Similarity : Tre the characters, relations values, ‘Serene Son te ini encte wate Fle 5 Geeerte Metaphors Gens sae ets te te « Select Metaphor : Choose the mast vivid, imaginative, and deep ‘Staphors nd relate the tothe pesblem, for creating ane vision ‘he probiem eas and elton, 1. Deduct Solutions : Set ew the wistinn ideas forthe metaphorical (pecns: sight reate ck othe rel problem sn use them to find» ‘oven sawtce ta tbe mal problem. A Select Bost Solution : Sart cad evaluate all information empled. ‘The bet dean for probs reuaution are retarded for teats ate Gae 3BS | Discuss random amsociation technique and explain its process. ; — A Random Association Technique: 1 Random Assristion Techie a's template for problem slvig srzercne that help generates avril of wltins ‘2 Inthis technique «random word is inteduced and members are asked ‘a prorat den or vlton by relating fom the problem. This technique can be wed in brainstorming or any creative thinking Sean nS icincoune idee pita nausea nee, Peeecycnmiees arene © senigeemeane aa, Saino [ | ‘strodece more random concepts into the init ceatie stage ‘Thebrainstorms ores ict Telnet normal bad ihe pce ale tis al At the end, flow with «quick discusion 6 ‘neroducng random wor, the eectiveeas of Long Answer Type ‘Que334] Explain Mind-Mapping with diagram. Also give its benefit A Mindsapping: Mind mopping tin ed perigee 2 nore toates ind ap wet art nthe eat po ‘theta ad a pt we ek inal ie Ciera poving dagram conpned beyond res fecand ares a Rented for sents anny weg pint wegeehrencdr utc ra vryng canbe sel fr gern, ivan ring 6 aching damn rung sd nigra nett ind map ed tora wl adi et a tag nto en 1B. Benes of sg» Mind Map Problem Statemg “ta large subjoctbrond topic and allowing y, re ene fashion. “< ee the bigger picture and erative Pathway, vices bout the selection resource mate rod where we ae going to place i Lever an overview represent dea ina m0 encourages people to Teenables ut planinake eh swe have for an assignment 4 provides us witha more at ft think over and remeber QE Fig. 3361. active and enjoyable format for ust oy, ‘GaeSas:] Explain the process of creating a mind map. “Answer Process of Creating a Mind May 1 Place th cesral themes ea orcntraling point in the ete Sematary Sania sign Thinking. ics oom mol Themain es nd taht ha fide as fs nd we pled ay we though ma te mona Inind mapping to consider every ped Clot dierent cleus yaa tote opto thn ap Peter fect on nin apa Ice nna es Ta te addocra dg owre pa ‘Que3E:] Discuss six thinking hats in detail, ‘benefits using sx thinking hats. How ean we apply the sx A. Six Thinking Hats: 1 TheSia Thinking Hats alpine rete Bande ape 4 IS 1 ata tien Le ero a eee a a mate en kente nro i six clear functions and roles "ae 4. Bech thinkng roles identified wihacobrederaale eg Each thao core Cae Hough, the eonverstin othe meet B Thenettate are desorbed sf0ews! Sg swine Hac Tis t represent te ea the ‘problem of the argument. Questions Sole i rilbl nation” and-wbatar sonaceeeeel Problem Statements 2 penee eACORSem 7 ‘Yellow Hat: The yellow bat supposes to reflect the optimistic ttt, [heim eapaph wang endenefi oft ORDA, During this, the question are “what ae the advantages of applying the stn andy pth ewok” g lack ht drives attendees tothink about the roieeer mage cia and nse hie at aims ‘enty econ ofthe propsal andthe dnadeatases. Daring this dsassion, the question that canbe asked is “what are the "sks and "why isthe suggestion not working” ed Hat This emotions hat presents the stakeholders feelings about {he problem and thee gu reactions. ‘We an ask questions like “whatdoyou fe aboot the suggestion?” and “hati your gt rection? Green Hat: This hat represents the creative thinking prt ofthe ... 3-40 A (OE-Sem-7) Problem Statement, E404 CR Set eee teen B. Different features of Jamboard are: 1. While using Jamboard we can Search on Google and insert images o, web pages. 2. InJamboard the drawn sketch with help of image recognition technology will convert sketch into a polished image. ; In Jamboard up to 50 collaborators allowed at one time. In Jamboard we could add Google Docs, Sheets, and Slides. It can view and edit our files from anywhere with an internet connection It helps maintaining the schedule by display upcoming Google Calendar events. 7. It can host a video meeting and present whiteboard to people viewing remotely. ane w ©O©O

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