Amrish Kumar Rai
Mobile –00919810643721, 00919999088441- India.
Email: raiamrish@[Link] , [Link]
Objective: Leadership assignments in HRM / HRD with a growth-oriented organisation
of repute.
CAREER SKETCH
Global Human Resources professional with over 19 years (3 years in UAE) of
transformational HR leadership experience in complex business environments - Start-up, Mid &
Large companies. Proven track record of building trusted partnerships to develop and drive
business-aligned HR strategies across Healthcare, Information technology & ecommerce sectors.
Demonstrated success in formulation & development of HR systems, policies, HR automation,
PMS, Global talent acquisitions, Budgeting, work force planning, Organizational Change &
development initiatives, Acquisition/ Merger & De-merger, regulatory compliance, handled end to
end employee life cycle, etc.
CAREER HIGHLIGHTS
Apollo Health Co LTD, (Apollo 247) Hyderabad, India December 10th, 2018 till date…
Apollo 24|7 is the largest multi-channel digital healthcare platform in India, it helps you get
treated via a mobile app with features like E- consultation, online pharmacy, home diagnostic test
and digital vault to upload all your medical history.
Associate Vice President - Human Resources
Health Tech Start up - Instrumental in setting up new health tech business (Apollo 24I7) on E
Commerce platform and a supply chain company (Apollo Pharma Logistics Pvt Ltd) for doorstep
medicine delivery across the country. Involved in manpower forecasting, budgeting, planning, TA,
onboarding, managing complete life cycle of employee.
Talent acquisition - Develop and deliver a talent acquisitions Strategy to meet the
evolving business needs in terms of acquiring and onboarding top-tier talent specially for
tech, product, digital marketing, and operation delivery team.
HR Business Partner (HRBP)– Collaborate with functional head to develop and
implement apt HR policy, SOP’s, Performance appraisal system, feedback mechanism,
employee engagement and retention strategies, R&R initiatives including ESOP’s execution,
short & long term incentive schemes in line of the group practice, business need and
market standards.
Organizational change & Development - Identify and address OD needs, including
talent development, training, and succession planning etc. Act as an internal consultant &
change agent to ensure cultural and organizational initiatives are understood and accepted
within the Group.
HR Automation, Analytics & Due Diligence - Drives HR automation, performance
indicator & dashboards, Creation of a process to gather data pertaining due diligence and
audit on frequent intervals including data for organizational design/Operating models,
Comp & Ben, retention strategies, labour relations, etc.
Statutory Compliance & Audit – Implementations of a robust statutory compliance
framework covering 21 different applicable labour laws including registration, returns,
licensees, displays, notification, standing orders & risk assessments.
Sterling Hospitals, Ahmedabad, India March 2017 - Nov 2018
General Manager Human Resources (GROUP HR Head)
Strategic Leadership HR role - Design and maintain HR functional strategies to meet
business objectives and ensure all HR outputs contribute to a coherent and robust
approach, including aspects of HR policy and procedures.
Revenue Generating Clinician hiring - Created a pool for super specialty doctors to
ensure timely closer and reduce business risks by identifying critical positions and
developing back up and succession plan.
Training & Development - Develop and deliver a L&D Strategy which meets business
objectives and ensures that the Group is at the forefront of L&D’s best practices.
Organizational Culture - Develop and support employee recognition programs to
promote staff morale and well-being.
Talent acquisitions - Develop and maintain best in class talent acquisitions Strategy and
ensures that the company benefits in terms of accruing best talent pool in industry.
Compensation & Benefits - Manages the Group’s compensation & benefits framework,
including payroll and other benefits appropriate in line with business objectives.
Statutory Compliances - Ensuring labour related compliance under – S&E, Contract
Labour, PF, Bonus, Gratuity etc. Plan strategies for court cases, legal in & out of court
settlement.
VPS Healthcare LLC, Abu Dhabi, UAE – Jan 2014 - Dec 2016
Manager Human Resources (GROUP)
Strategic Partnership -Build strong talent pool (Clinical & Nonclinical) for the organization by
assessing and developing talent for a robust pipeline and succession plans. Participate in cross-
functional teams for the implementation of HR process and policies for new business,
acquisitions, and related activities.
Policy - Directs and oversees the HR function for providing leadership support to ensure
appropriate interpretation & implementation of applicable policies in compliance with all
pertinent regulatory requirements.
HRIS & MIS – Lead HR automation via SAP implementation, Analyzes and presents workforce
information of different companies and countries to the leadership team to enable good
decision making to keep focus around key issues.
Talent Development - Drive fair Performance management & Assessment for employees by
developing plans for key talent and corrective plans for low performers.
Compensation & Benefits - Oversee the Group’s compensation & benefits framework,
including payroll and other benefits, ensuring they are fit for purpose.
Learning and Development- Identify training needs and ensure the creation and execution
of effective L&D programs. Manage and monitor the training budget of the company.
Max Smart Super Specialty Hospital (SCH) Delhi, India – Oct 12 - Dec 2013
Manager - Human Resource
Manpower planning aligned with business forecast. Recruitment for required positions as per
the defined competencies within defined TAT.
Training need identification and execution of required soft skills programs for all departments.
Overseeing execution of HR Operations ensuring timely closure of all required transactions.
Design & Implementation of policies and procedures, PMS, Employee Engagement activities,
implementation of quality accreditation like NABH etc.
Max Healthcare - Shalimar Bagh & Pitampura May 2008 – October 2012
Manager - Human Resource
Heading the entire gamut of HR activities for 2 hospitals of Max healthcare including
recruitment & post recruitment HR activities. Ramp-up of the workforce for the newly launched
hospital.
Actively involved in formulation of Strategies with focus on Human Capital Development.
Continuous process improvement in HR process for better TAT achievement.
MIS and ERP systems management, analyzing and presenting appropriate dashboards for
management reviews.
To ensure maintenance of HR records as per ISO process in HR like 9001 (Quality), 1401
(Environment), 1801 (Occupational Hazard), NABH and Statutory Compliances as per
functional guidelines.
Team Computers Pvt. Ltd. May 2004 – May 2008
Deputy Manager-Human Capital
Spearheading the entire gamut of activities including recruitment & post recruitment HR
functions.
Successfully modified; customized; implemented Performance Appraisal System to suit specific
needs of the organization.
Implementation of HR ERP systems. Compensation & Benefits management, induction,
orientation & organizing training programs for enhancing employee productivity.
Exit Interview & Attrition Analysis for employee Retention /Reduction of attrition.
Professional Internship
1. TATA STEEL - To assess the impact of reward and recognition system ‘SHABASH’ from
Jamshedpur - May, 2003 – June, 2003.
2. NORTH DELHI POWER LTD (NDPL) - To assess the impact of training program on ‘culture
building & Customer Orientation’ from New Delhi - Jan, 2003- Feb, 2003
Professional & Academic Qualification
MPMIR/MBA HR - Core: HRD & Industrial Psychology
Banaras Hindu University (BHU), Varanasi. (Year 2002 – 2004)
B. Com. (HONS): Accountancy
Purvanchal University (Varanasi) (Year 1999 - 2002)
PERSONAL DETAILS
Father’s Name : Mr. R. B. Roy Date of Birth : 15th January 1981
Gender : Male Address : Hyderabad, Telangana, India
Permanent Address : Trident Embassy, F1704, Plot No 5, Bisrakh Village, Gautam Buddha Nagar, Sec
1, Great Noida, Uttar Pradesh, India, PIN - 201306
Contact No : 9810643721, 9999088441
Reference : (Available on request)
Personal sk ill: Co mmu nication, Leadership, Prob lem so lving , Co nflict resolu tion, Change management, Active listening, Strategy, Collaboration, Social sk ills , Talent acquis itio n/management software system, Learning and develop mental, Strategic-thin king and co mmu nication, Diversity and Inclusion, Co mmun ication sk ills, Employee relations, Peop le management, M ultitasking, Teamwork a nd collaboration, Willing to travel, Decision-mak ing, Proactivity, Busines s Acumen, Flexib ility and Adaptab ility, Critical th inkin g, Team player, Cultural Sensitivity, Problem- Solv ing, Internal Commun ications.
Professional Skills : HR, H RM, HRD, Data Analytics, H R Information Systems (HRIS), H R analytics, Talent Acqu isition, Talen t management, E mployee Engagement, H R policy formulation, s tatutory Co mpliance, Mergers & Acqu isitions (M&A), payroll management, compensation managemen t, Trainin g and Development, H R Business Partner, Onb oarding, E mployee Relations, Legal Knowledge, Recruitment and Onboarding skills, Budgeting, Performance management, HR software, Benefits and Wellnes s, people develop ment, strategic management, succession p lanning, indu strial relation s.
Position s: H R Head, VP H R, Vice President HR, General Manager HR.