32. What does the woman want to do?

Multiple choice 1 Câu hỏi 1

Carpool to an airport
Cancel a trip
Check on a train time
Alter a reservation
Đạt điểm 1,00 trên 1,00

The correct answer is: Carpool to an airport

33. How is the man traveling to the conference?
Multiple choice 2 Câu hỏi 1
By bus
By plane
By car
By train
Đạt điểm 1,00 trên 1,00

The correct answer is: By car

34. What will the woman have to do if she cancels her flight?
Multiple choice 3 Câu hỏi 1
Pay a cancellation charge
Take a taxi with the man
Leave the conference earlier
Call the airport immediately
Đạt điểm 1,00 trên 1,00

The correct answer is: Pay a cancellation charge

35. Where will the man be tomorrow morning?
Multiple choice 4 Câu hỏi 1
At a doctor’s office
At a construction site
In a meeting
At a trade show
Đạt điểm 1,00 trên 1,00

The correct answer is: At a doctor’s office

36. What time does the woman expect to be in the office?
Multiple choice 5 Câu hỏi 1
8 a.m.
 10 a.m.
11 a.m.
9 a.m.
Đạt điểm 1,00 trên 1,00

The correct answer is: 9 a.m.

37. What does the woman say she will do for the man?
Multiple choice 6 Câu hỏi 1
Relay a message to a client
Meet a client
Schedule a doctor’s appointment
Send him an e-mail
Đạt điểm 1,00 trên 1,00

The correct answer is: Relay a message to a client

38. Who most likely is Lara?
Multiple choice 7 Câu hỏi 1
A loan officer
An architect
A store manager
A real estate agent
Đạt điểm 1,00 trên 1,00

The correct answer is: A real estate agent

39. What is Jamar concerned about?
Multiple choice 8 Câu hỏi 1
Public transportation
The price of the house
The distance to amenities
The size of the apartment
Đạt điểm 1,00 trên 1,00

The correct answer is: The distance to amenities

40. What does Lara remind Denise and Jamar about?
Multiple choice 9 Câu hỏi 1
Swimming pool hours
Upcoming fees due
The location of the train station
Parking limitations
Đạt điểm 1,00 trên 1,00

The correct answer is: Parking limitations

41. What kind of product do the speakers sell?
Multiple choice 10 Câu hỏi 1
Beverages
Posters
Sports equipment
Uniforms
Đạt điểm 1,00 trên 1,00

The correct answer is: Beverages

42. What is mentioned about Mark?
Multiple choice 11 Câu hỏi 1
He recently joined the company.
He helped develop the product.
He isn’t interested in sports.
He used to do volunteer work.
Đạt điểm 1,00 trên 1,00

The correct answer is: He used to do volunteer work.

43. What does Lisa say she will do?
Multiple choice 12 Câu hỏi 1
Create a budget
Sponsor an event
Form a team
Participate in a contest
Đạt điểm 1,00 trên 1,00

The correct answer is: Create a budget

44. Where is the woman calling?

Multiple choice 13 Câu hỏi 1
A printing office
An auto repair shop
A computer supplier
A car dealership
Đạt điểm 1,00 trên 1,00

The correct answer is: An auto repair shop

45. What does the woman imply when she says, "I have an out-of-town
meeting next Thursday"?
Multiple choice 14 Câu hỏi 1
She is suggesting to reschedule the meeting.
She wants the man to accompany her.
She needs the car back sooner.
She is asking for a ride to the meeting.
Đạt điểm 1,00 trên 1,00

The correct answer is: She needs the car back sooner.
46. What does the man offer to do?
Multiple choice 15 Câu hỏi 1
Get the part from the supplier
Purchase the part elsewhere
Call the woman
Deliver the car
Đạt điểm 1,00 trên 1,00

The correct answer is: Call the woman

47. What happened this morning?

Multiple choice 16 Câu hỏi 1
A meeting was held.
Some goods were received.
A project was finished.
An order was placed.
Đạt điểm 1,00 trên 1,00

The correct answer is: Some goods were received.

48. What problem does the man mention?
Multiple choice 17 Câu hỏi 1
A client has made a last-minute change.
A printer has broken down.
Some workers didn’t come in today.
A product is the wrong size.
Đạt điểm 1,00 trên 1,00

The correct answer is: A product is the wrong size.

49. What does the woman say might happen?
Multiple choice 18 Câu hỏi 1
 A deadline might be changed.
A client may demand a refund.
An order might be canceled.
An extra fee may be charged.
Đạt điểm 1,00 trên 1,00

The correct answer is: An extra fee may be charged.

50. How many nights does the woman’s group want to stay in the
hotel?
Multiple choice 19 Câu hỏi 1
Seven
Two
Four
One
Đạt điểm 1,00 trên 1,00

The correct answer is: Two

51. What does the man imply when he says, "We have a conference
that begins that Friday"?
Multiple choice 20 Câu hỏi 1
She should attend the conference.
He has already booked a room.
He won’t be working at that time.
He cannot accommodate the woman's group.
Đạt điểm 1,00 trên 1,00

The correct answer is: He cannot accommodate the woman's group.

52. What will the man probably do next?
Multiple choice 21 Câu hỏi 1
Contact a colleague
Suggest another hotel
Attend the conference
Call a nearby hotel
Đạt điểm 0,00 trên 1,00

The correct answer is: Suggest another hotel

53. Who most likely is the man?

Multiple choice 22 Câu hỏi 1
 A restaurant host
A hospital receptionist
A bank employee
A parking attendant
Đạt điểm 1,00 trên 1,00

The correct answer is: A parking attendant

54. What does the man ask the woman for?
Multiple choice 23 Câu hỏi 1
A parking record
A license plate number
A credit card
A hospital invoice
Đạt điểm 1,00 trên 1,00

The correct answer is: A parking record

55. What will the woman most likely do next?
Multiple choice 24 Câu hỏi 1
Pay a fee
Find an ATM
Use a machine
Replace a credit card
Đạt điểm 1,00 trên 1,00

The correct answer is: Pay a fee

56. What is mentioned about Jonas?

Multiple choice 25 Câu hỏi 1
He has never worked before.
He has a strong interest in health.
He is currently doing an internship.
He graduated university last year.
Đạt điểm 1,00 trên 1,00

The correct answer is: He is currently doing an internship.

57. What kind of company does the woman work for?
Multiple choice 26 Câu hỏi 1
Technological
Cosmetics
 Medical
Automotive
Đạt điểm 1,00 trên 1,00

The correct answer is: Cosmetics

58. Why has the woman's schedule been altered?
Multiple choice 27 Câu hỏi 1
Because of unexpected building repairs
Because of late meetings
Because of heavy traffic
Because of long interviews
Đạt điểm 1,00 trên 1,00

The correct answer is: Because of unexpected building repairs

59. Why is the man speaking to the woman?
Multiple choice 28 Câu hỏi 1
To book plane tickets
To inquire about a job
To ask for time off
To look for a replacement
Đạt điểm 1,00 trên 1,00

The correct answer is: To ask for time off

60. According to the woman, what happened earlier today?
Multiple choice 29 Câu hỏi 1
A vacation schedule was released.
A memo was sent out.
An employee called in sick.
A meeting was held.
Đạt điểm 1,00 trên 1,00

The correct answer is: A memo was sent out.

61. What does the woman imply when she says, "Oh, that's right"?
Multiple choice 30 Câu hỏi 1
She is sure the policy is correct.
She agrees with his opinion of the policy.
She has heard of his plans before.
She is also planning a trip.
Đạt điểm 1,00 trên 1,00
The correct answer is: She has heard of his plans before.
62. Who most likely is the woman?
Multiple choice 31 Câu hỏi 1
A receptionist
A client
A repair person
A doctor
Đạt điểm 1,00 trên 1,00

The correct answer is: A client

63. What does the man offer to do for the woman?
Multiple choice 32 Câu hỏi 1
Change the appointment time
Lead her to the meeting room
Buy her some snacks
Alert a colleague of her arrival
Đạt điểm 1,00 trên 1,00

The correct answer is: Alert a colleague of her arrival

64. Look at the graphic. Where will the woman wait?
Multiple choice 33 Câu hỏi 1
Room 102
Room 103
Room 104
Room 101
Đạt điểm 1,00 trên 1,00

The correct answer is: Room 104

Macro Home-Tech Store Directory

4F Service Center
3F Kitchen Appliances
2F Stereo and Audio Systems
1F Televisions
65. Look at the graphic. Which floor will the woman most likely go to
next?
Multiple choice 34 Câu hỏi 1
2F
4F
 3F
1F
Đạt điểm 1,00 trên 1,00

The correct answer is: 3F

66. What does the man tell the woman about?
Multiple choice 35 Câu hỏi 1
An extended warranty offer
A product sale
A trade-in service
A newly released model
Đạt điểm 1,00 trên 1,00

The correct answer is: An extended warranty offer

67. What problem does the woman mention?
Multiple choice 36 Câu hỏi 1
A product broke down frequently.
A purchase was damaged recently.
A product is too difficult to use.
A purchase is too big for her home.
Đạt điểm 1,00 trên 1,00

The correct answer is: A product broke down frequently.

Meeting Agenda
Time Description
9:30 a.m. – 9:45 a.m. Minutes from last meeting
9:45 a.m. – 10:30 a.m. Project status updates
10:30 a.m. – 10:40 a.m. BREAK
10:40 a.m. – 11:20 a.m. New employee evaluation process
11:20 a.m. – 11:30 a.m. Proposals for next meeting
68. Why does the man say he is nervous about his presentation?
Multiple choice 37 Câu hỏi 1
He will face a large audience.
He will be evaluated on it.
He is inexperienced.
He is not prepared.
Đạt điểm 1,00 trên 1,00

The correct answer is: He is inexperienced.

69. Why isn’t the projector in the meeting room?
Multiple choice 38 Câu hỏi 1
It was put into storage.
The meeting location has changed.
A coworker is using it.
It is being fixed.
Đạt điểm 1,00 trên 1,00

The correct answer is: A coworker is using it.

70. Look at the graphic. When will the man set up the projector?
Multiple choice 39 Câu hỏi 1
9:30 a.m.
10:40 a.m.
9:45 a.m.
10:30 a.m.
Đạt điểm 1,00 trên 1,00

The correct answer is: 10:30 a.m.

PART 4
Directions: You will hear some talks given by a single speaker. You will be asked
to answer three questions about what the speaker says in each talk. Select the
best response to each question and mark the correct option.

71. What is the final destination?

Multiple choice 40 Câu hỏi 1
Boulder
Denver
Colorado Springs
Durango
Đạt điểm 1,00 trên 1,00

The correct answer is: Denver

72. Where is this announcement taking place?
Multiple choice 41 Câu hỏi 1
On a train
At a train station
On a bus
At a bus station
Đạt điểm 1,00 trên 1,00

The correct answer is: On a train

73. What is expected of travelers when in Car 14?
Multiple choice 42 Câu hỏi 1
They must remain quiet.
They must use a separate entrance.
They must purchase a meal voucher separately.
They must not speak.
Đạt điểm 1,00 trên 1,00

The correct answer is: They must remain quiet.

74. What industry is this conference for?
Multiple choice 43 Câu hỏi 1
Legal
Hospitality
Food and beverage
Technology
Đạt điểm 1,00 trên 1,00

The correct answer is: Legal

75. Who is John Stern?
Multiple choice 44 Câu hỏi 1
An event planner
A catering manager
A conference organizer
An organization president
Đạt điểm 1,00 trên 1,00

The correct answer is: An organization president

76. What is mentioned about lunch?
Multiple choice 45 Câu hỏi 1
A voucher for that is included in the registration package.
Attendees must submit their choice before the start of the conference.
It will be served in the hotel lobby.
It is not provided for the event.
Đạt điểm 1,00 trên 1,00

The correct answer is: It is not provided for the event.

77. According to the speaker, why is accurate record-keeping
important?
Multiple choice 46 Câu hỏi 1
 To decrease customer complaints
To keep nurses occupied
To prevent ineffective treatment
To reduce staff workloads
Đạt điểm 1,00 trên 1,00

The correct answer is: To decrease customer complaints

78. What information is NOT necessary in a record?
Multiple choice 47 Câu hỏi 1
Date of treatment
Hospital charges
Name of the nurse
Time of treatment
Đạt điểm 1,00 trên 1,00

The correct answer is: Hospital charges

79. Where do the records go at the end of a shift?
Multiple choice 48 Câu hỏi 1
In a box on the doctor’s desk
In a central filing cabinet
Home with the patients
In a box at the nurse’s station
Đạt điểm 1,00 trên 1,00

The correct answer is: In a box at the nurse’s station

80. What is the purpose of the announcement?
Multiple choice 49 Câu hỏi 1
To announce a gate change
To promote a new restaurant
To inform passengers of a delay
To give travelers a gate number
Đạt điểm 1,00 trên 1,00

The correct answer is: To inform passengers of a delay

81. What time will the gate close?
Multiple choice 50 Câu hỏi 1
8:25 p.m.
8:45 p.m.
8:35 p.m.
 8:15 p.m.
Đạt điểm 1,00 trên 1,00

The correct answer is: 8:35 p.m.

82. Why are passengers asked to speak to a representative?
Multiple choice 51 Câu hỏi 1
To change a seat
To inquire about a connection
To check in oversized luggage
To apply for a membership program
Đạt điểm 1,00 trên 1,00

The correct answer is: To inquire about a connection

83. Why should callers visit the hotel’s website?
Multiple choice 52 Câu hỏi 1
To make a reservation
To review a policy
To file a lost-and-found claim
To ask a question
Đạt điểm 1,00 trên 1,00

The correct answer is: To make a reservation

84. What should callers do to speak with a manager?
Multiple choice 53 Câu hỏi 1
Press 2
Stay on the line
Press the star key
Press 1
Đạt điểm 1,00 trên 1,00

The correct answer is: Press the star key

85. What is mentioned about calls?
Multiple choice 54 Câu hỏi 1
They are reviewed by the manager.
They are automatically disconnected after ten minutes.
They are being recorded.
They are connected in the order they come in.
Đạt điểm 1,00 trên 1,00

The correct answer is: They are connected in the order they come in.
86. Where most likely are the listeners?
Multiple choice 55 Câu hỏi 1
At a store
At a bank
At a hotel
At a restaurant
Đạt điểm 1,00 trên 1,00

The correct answer is: At a store

87. What is the topic of the talk?
Multiple choice 56 Câu hỏi 1
How to separate orders
How to handle various payment types
How to sign up for a credit card
How to display merchandise
Đạt điểm 1,00 trên 1,00

The correct answer is: How to handle various payment types

88. What does the speaker mean when he says, “I’ll be in my office”?
Multiple choice 57 Câu hỏi 1
He is available to help the staff.
He doesn’t want to be disturbed.
He wants to see records of the sales.
He will be holding meetings later.
Đạt điểm 1,00 trên 1,00

The correct answer is: He is available to help the staff.

89. Where does the speaker work?
Multiple choice 58 Câu hỏi 1
At a publishing company
At a career center
At a television studio
At a radio station
Đạt điểm 1,00 trên 1,00

The correct answer is: At a radio station

90. What is Dr. Bellevue’s area of expertise?
Multiple choice 59 Câu hỏi 1
Finance
 Education
Health
Publishing
Đạt điểm 1,00 trên 1,00

The correct answer is: Finance

91. What does the speaker imply when she says, “Seats are going
quickly”?
Multiple choice 60 Câu hỏi 1
The lecture is very short.
Listeners should book their seats soon.
The venue is very small.
Seats are limited.
Đạt điểm 1,00 trên 1,00

The correct answer is: Listeners should book their seats soon.
92. According to the speaker, what will take place this week?
Multiple choice 61 Câu hỏi 1
Yearly system maintenance
An important staff meeting
A new-employee orientation
A health inspection
Đạt điểm 1,00 trên 1,00

The correct answer is: Yearly system maintenance

93. What does the speaker imply when he says, “The weather has been
pretty mild lately”?
Multiple choice 62 Câu hỏi 1
He thinks meetings should all be held outside.
He thinks it is perfect weather for outdoor work.
He thinks the heater doesn’t need to be on.
He thinks the weather will change soon.
Đạt điểm 1,00 trên 1,00

The correct answer is: He thinks the heater doesn’t need to be on.
94. What is staff asked to do?
Multiple choice 63 Câu hỏi 1
Bring in their own fans
See their own manager
 Keep the windows open
Wear suitable clothes
Đạt điểm 1,00 trên 1,00

The correct answer is: Keep the windows open

95. What problem does the speaker mention?
Multiple choice 64 Câu hỏi 1
A practice room has been changed.
A class has been canceled.
A teacher has called in sick.
A partner has been reassigned.
Đạt điểm 1,00 trên 1,00

The correct answer is: A class has been canceled.

96. Look at the graphic. What class did Marcia register for?
Multiple choice 65 Câu hỏi 1
Ballroom
Hip-hop
Swing
Samba
Đạt điểm 1,00 trên 1,00

The correct answer is: Ballroom

97. What is the student asked to do?
Multiple choice 66 Câu hỏi 1
Meet with a teacher
Speak to the front desk
Re-register online
Call another studio
Đạt điểm 1,00 trên 1,00

The correct answer is: Re-register online

98. Who are the listeners?
Multiple choice 67 Câu hỏi 1
Schoolchildren
Building inspectors
Investors
Interns
Đạt điểm 1,00 trên 1,00
The correct answer is: Interns
99. What is mentioned about the layout of the facility?
Multiple choice 68 Câu hỏi 1
It meets the needs of those with physical disabilities.
It has plenty of places to rest.
It has multiple floors.
It has all glass doors to look like one large room.
Đạt điểm 1,00 trên 1,00

The correct answer is: It meets the needs of those with physical disabilities.
100. Look at the graphic. Which room does the speaker say is perfect
for studying?
Multiple choice 69 Câu hỏi 1
C
B
A
D
Đạt điểm 1,00 trên 1,00

The correct answer is: C

Phản hồi
Part 1

1. (C) There are pillows on the sofa.

2. (B) The woman has placed the bananas on the shelf.
3. (B) A waitress is carrying a tray.
4. (C) Some baskets are sitting on a counter.
5. (C) The men are reviewing blueprints.
6. (A) The people are loading items into a truck.

Part 2
7. (B) Probably by taxi.
8. (A) Yes, as far as I know.
9. (B) Yes, it really was.
10. (B) Sure. Thanks for the invite.
11. (B) I’ve always wanted to see Japan.
12. (A) Sometime this spring, I hear.
13. (A) No, only at the back.
14. (C) I’m pretty busy that whole month.
15. (B) Check at the registration desk.
16. (B) You’re just in time for it.
17. (B) It’s right here.
18. (A) It could be as early as next week.
19. (C) I have absolutely no idea.
20. (C) On the company server.
21. (B) Oh? When did that change?
22. (A) Let’s check the map.
23. (B) Yes, but an important meeting came up.
24. (A) Yes, it has made things a lot easier.
25. (A) You’ll do just fine, I’m sure.
26. (C) It doesn’t seem so.
27. (B) It was canceled.
28. (A) It slipped our minds.
29. (A) It’s all-inclusive.
30. (C) More than 75, I believe.
31. (B) No, she will call back later.
Part 3

32. (B) Carpool to an airport

33. (A) By car
34. (C) Pay a cancellation charge
35. (A) At a doctor’s office
36. (B) 9 a.m.
37. (C) Relay a message to a client
38. (D) A real estate agent
39. (D) The distance to amenities
40. (A) Parking limitations
41. (D) Beverages
42. (A) He used to do volunteer work.
43. (C) Create a budget
44. (C) An auto repair shop

45. (D) She needs the car back sooner.

46. (C) Call the woman
47. (A) Some goods were received.
48. (D) A product is the wrong size.
49. (C) An extra fee may be charged.
50. (B) Two
51. (B) He cannot accommodate the woman's group.
52. (B) Suggest another hotel
53. (D) A parking attendant
54. (D) A parking record
55. (B) Pay a fee
56. (D) He is currently doing an internship.
57. (A) Cosmetics
58. (C) Because of unexpected building repairs
59. (A) To ask for time off
60. (B) A memo was sent out.
 61. (A) She has heard of his plans before.
62. (A) A client
63. (D) Alert a colleague of her arrival
64. (D) Room 104
65. (C) 3F
66. (A) An extended warranty offer
67. (D) A product broke down frequently.
68. (A) He is inexperienced.
69. (C) A coworker is using it.
70. (C) 10:30 a.m.

Part 4
71. (A) Denver
72. (C) On a train
73. (C) They must remain quiet.
74. (B) Legal
75. (D) An organization president
76. (A) It is not provided for the event.
77. (D) To decrease customer complaints
78. (D) Hospital charges
79. (A) In a box at the nurse’s station
80. (B) To inform passengers of a delay
81. (C) 8:35 p.m.
82. (A) To inquire about a connection
83. (D) To make a reservation
84. (D) Press the star key
85. (B) They are connected in the order they come in.
86. (D) At a store
87. (D) How to handle various payment types
88. (C) He is available to help the staff.
89. (C) At a radio station
90. (D) Finance
91. (A) Listeners should book their seats soon.
92. (A) An air circulation system will be maintenance.
93. (C) He thinks the heater doesn’t need to be on.

94. (A) Keep the windows open

95. (B) A class has been canceled.
96. (A) Ballroom
97. (D) Re-register online
98. (C) Interns
99. (A) It meets the needs of those with physical disabilities.
100. (C) C
101. The committee pointed to immigration as one of the ______
influences on the domestic market over the past five years.
Multiple choice 1 Câu hỏi 1
big as
big
biggest
bigger
Đạt điểm 1,00 trên 1,00

The correct answer is: biggest

102. The factory floor supervisor wants an emergency session ______ as
soon as possible to discuss the situation.
Multiple choice 2 Câu hỏi 1
arranged
to arrange
arranging
arrange
Đạt điểm 1,00 trên 1,00

The correct answer is: arranged

103. Our end-of-year sales meeting will be held on ______ Saturday,
November 1st, or Friday, December 12th.
Multiple choice 3 Câu hỏi 1
either
both
neither
the
Đạt điểm 1,00 trên 1,00

The correct answer is: either

104. The final ______ for the sales manager’s position did very well in his
third interview.
Multiple choice 4 Câu hỏi 1
applying
applicant
applicable
applied
Đạt điểm 0,00 trên 1,00

The correct answer is: applicant

105. The new service ______ is ready for your stamp and signature.
Multiple choice 5 Câu hỏi 1
agrees
agreement
agreed
agreeing
Đạt điểm 1,00 trên 1,00

The correct answer is: agreement

106. It ______ that the conference room repairs will take at least two
months to complete.
Multiple choice 6 Câu hỏi 1
believed
is believed
believes
is believing
Đạt điểm 1,00 trên 1,00

The correct answer is: is believed

107. In the event that the computer malfunctions or fails, please ______
to the user’s manual for assistance.
Multiple choice 7 Câu hỏi 1
check
examine
inquire
refer
Đạt điểm 1,00 trên 1,00

The correct answer is: refer

108. Anyone filing a travel expense report is kindly reminded to
complete it in a ______ manner.
Multiple choice 8 Câu hỏi 1
shortly
briefly
timely
rarely
Đạt điểm 1,00 trên 1,00

The correct answer is: timely

109. In light of the latest quarterly sales figures, the company ______
that earnings may be down this year.
Multiple choice 9 Câu hỏi 1
has warned
were warning
is warned
been warned
Đạt điểm 1,00 trên 1,00

The correct answer is: has warned

110. Clicka Motors ______ to offer interest-free financing on all new
vehicles, but now they charge 4% APR.
Multiple choice 10 Câu hỏi 1
is using
is used
used
uses
Đạt điểm 1,00 trên 1,00

The correct answer is: used

111. The president would like all staff ______ in the main cafeteria at 3
p.m. sharp for an announcement.
Multiple choice 11 Câu hỏi 1
to assemble
assembles
assembling
assemble
Đạt điểm 1,00 trên 1,00

The correct answer is: to assemble

112. The company founded by Charlotte Fairweather only five years
ago now sells ______ products throughout the world.
Multiple choice 12 Câu hỏi 1
this
its
it
them
Đạt điểm 1,00 trên 1,00

The correct answer is: its

113. The places where we hope to build two new shopping malls ______
currently occupied by other retail centers.
Multiple choice 13 Câu hỏi 1
are
had been
were
would be
Đạt điểm 1,00 trên 1,00

The correct answer is: are

114. If you do not receive your order ______ next Friday, you can request
a full refund for the items purchased.
Multiple choice 14 Câu hỏi 1
by
with
until
to
Đạt điểm 1,00 trên 1,00

The correct answer is: by

115. Due to the recent economic downturn, we could only afford one-
third of the projects ______ we had planned to finance.
Multiple choice 15 Câu hỏi 1
what
who
whom
which
Đạt điểm 1,00 trên 1,00

The correct answer is: which

116. Consumers who download independently developed computer
software are urged to read the instructions ______ program installation.
Multiple choice 16 Câu hỏi 1
prior to
up for
except for
due to
Đạt điểm 1,00 trên 1,00

The correct answer is: prior to

117. The recruitment process was so difficult ______ very few of the
candidates were able to reach the second round.
Multiple choice 17 Câu hỏi 1
which
where
that
what
Đạt điểm 1,00 trên 1,00

The correct answer is: that

118. Their ______ for the office on Elm Street was influenced by its close
proximity to other successful businesses.
Multiple choice 18 Câu hỏi 1
indication
opinion
relocation
preference
Đạt điểm 0,00 trên 1,00

The correct answer is: preference

119. There are rumors that a takeover bid will ______ by the president
as early as tomorrow morning.
Multiple choice 19 Câu hỏi 1
be announcing
be announced
have announced
announce
Đạt điểm 1,00 trên 1,00

The correct answer is: be announced

120. We are requesting that an industry leader ______ our retreat to
lead a discussion on this very topic.
Multiple choice 20 Câu hỏi 1
joining
joins
to join
join
Đạt điểm 1,00 trên 1,00

The correct answer is: join

121. The merger discussions have been going ______ better in recent
weeks, so an end should soon be in sight.
Multiple choice 21 Câu hỏi 1
more
most
many
much
Đạt điểm 1,00 trên 1,00

The correct answer is: much

122. All of the company files are ______ located on an off-site server.
Multiple choice 22 Câu hỏi 1
remote
remoteness
remotes
remotely
Đạt điểm 1,00 trên 1,00

The correct answer is: remotely

123. Axford Chemicals estimates that they will make ______ $40 million
in the next quarter due to the release of their revolutionary new
product.
Multiple choice 23 Câu hỏi 1
before
as long as
as much as
besides that
Đạt điểm 1,00 trên 1,00

The correct answer is: as much as

124. Next month, Hartford City Hall ______ a new park that features a
state-of-the-art children’s park and playground facility.
Multiple choice 24 Câu hỏi 1
was opening
is opening
has opened
opens
Đạt điểm 1,00 trên 1,00

The correct answer is: is opening

125. Taking a walk each day ______ recommended to improve one’s
cardiovascular health.
Multiple choice 25 Câu hỏi 1
is being
being
was
is
Đạt điểm 1,00 trên 1,00

The correct answer is: is

126. The receptionist stated that Friday at 4 p.m. ______ the only time
the doctor had available to see me today.
Multiple choice 26 Câu hỏi 1
were
was being
has been
was
Đạt điểm 1,00 trên 1,00

The correct answer is: was

127. The client mentioned they were looking to acquire some property
______ is close to the bay.
Multiple choice 27 Câu hỏi 1
where
what
that
who
Đạt điểm 1,00 trên 1,00

The correct answer is: that

128. None of the new interns ______ an employee badge yet.
Multiple choice 28 Câu hỏi 1
have issued
has been issued
have been issuing
will issue
Đạt điểm 1,00 trên 1,00

The correct answer is: has been issued

129. All ______ on the northbound side of the Eagleton subway line has
been suspended due to an electrical problem.
Multiple choice 29 Câu hỏi 1
functions
service
runs
help
Đạt điểm 1,00 trên 1,00

The correct answer is: service

130. Any details ______ this year’s promotion list must be kept between
the personnel department and the managers of each department.
Multiple choice 30 Câu hỏi 1
prior to
in hopes of
regardless of
pertaining to
Đạt điểm 1,00 trên 1,00

The correct answer is: pertaining to

PART 6
Directions: Read the texts that follow. A word or phrase is missing in some of the
sentences. Four answer choices are given for each of the sentences. Select the
best answer to complete the text. Then mark the correct option.

Questions 131 – 134 refer to the following e-mail:

To: Customer Service customerservice@[Link]
To Whom It May Concern:
I am interested in purchasing your F-900 portable audio device, but I have a few
questions ______ 131. I purchase it. I tried ______ 132 on your company’s site for
the answers, but they were unavailable. While checking out the ______ 133 of
the device, I couldn’t find anything about waterproofing. ______ 134. I am looking
for a device to accompany me on my outdoor runs, and I need it to be able to
function in wet or humid conditions.
Also, what is the full range of file types supported by this device? Your site
mentions that it can support photos and videos as well. I have a vast collection
of videos that I like to watch while commuting. So, I would like to know which
video files are compatible with this device.
Thank you and I look forward to your response.

131. Multiple choice 31 Câu hỏi 1

 prior to

until

before

except

Đạt điểm 1,00 trên 1,00

The correct answer is: before

132. Multiple choice 32 Câu hỏi 1

looks

to look

look

looked

Đạt điểm 1,00 trên 1,00

The correct answer is: to look

133. Multiple choice 33 Câu hỏi 1

 ranges

locations

units

specifications

Đạt điểm 1,00 trên 1,00

The correct answer is: specifications

134. Multiple choice 34 Câu hỏi 1

The holes don’t seem to be large enough for my current headphone

jack.

The waterproof sleeve falls off constantly.

Will this device be able to withstand basic water contact, such as rain
or a simple spill?

Is this device still being sold in my region?

Đạt điểm 1,00 trên 1,00

The correct answer is: Will this device be able to withstand basic water
contact, such as rain or a simple spill?

Questions 135 – 138 refer to the following e-mail:

To: Jasmine Linkletter jlinkletter@[Link]
From: Patsy Sinclair p_sinclair@[Link]
Date: January 20
Subject: Recent Invoice
Dear Ms. Linkletter,
This e-mail is to notify you of an error contained in the last invoice ______ 135.
on January 15th. We shipped the correct amount of A3 photocopy paper with
your order: six packages as per your order. However, by mistake, we charged
you for seven packages. ______ 136.
We sincerely ______ 137. for any inconvenience this may have caused. In
addition, we will discount your next order by 10%.
We value your continued business and look forward ______ 138. you again in the
near future.
Sincerely,
Patsy Sinclair
Customer Service Representative

135. Multiple choice 35 Câu hỏi 1

to mail

mailed

mailing

will mail

Đạt điểm 1,00 trên 1,00

The correct answer is: mailed

136. Multiple choice 36 Câu hỏi 1

Usually we don’t extend this offer on such small orders.

 The paper will be back in stock from next week.

Please let me know who is in charge of receiving deliveries.

We are sending you an updated copy of the invoice in this e-mail.

Đạt điểm 1,00 trên 1,00

The correct answer is: We are sending you an updated copy of the invoice
in this e-mail.

137. Multiple choice 37 Câu hỏi 1

sorry

apologize

recognize

organize

Đạt điểm 1,00 trên 1,00

The correct answer is: apologize

138. Multiple choice 38 Câu hỏi 1

to serve
 served

to serving

serving

Đạt điểm 1,00 trên 1,00

The correct answer is: to serving

Questions 139 – 142 refer to the following advertisement:

Make Your Business Stand Out!
Are you looking for a way to make your business stand out on the street? Let
Gecko Brothers Sign Studio help you ______ 139 your message across.
We have over seventy years of experience ______ 140 the most captivating
lighted and wooden signs around. We deal with signs of all sizes from small ones
that sit nicely outside your door to large ones that can be seen clearly from the
road.
You’ll never have to worry about buying another sign. Our signs are ______ 141,
built to last under even the harshest outdoor conditions. We offer a fifteen-year
warranty on any sign you purchase from us, though we know you won’t need it.
For this month only, we are offering a special deal on our sign design service.
Let our team of experts come up with a beautiful sign for your business. ______
142. This offer is good for only this month, so don’t let it get away. Come sit
down with a designer today and see what we can do for you.

139. Multiple choice 39 Câu hỏi 1

getting

get

gotten
 got

Đạt điểm 1,00 trên 1,00

The correct answer is: get

140. Multiple choice 40 Câu hỏi 1

build

be built

building

built

Đạt điểm 1,00 trên 1,00

The correct answer is: building

141. Multiple choice 41 Câu hỏi 1

durable

demure

duration
 doable

Đạt điểm 1,00 trên 1,00

The correct answer is: durable

142. Multiple choice 42 Câu hỏi 1

We’re offering our consulting service for 35% off.

Each designer has at least fifteen years’ experience in the field.

It takes about two weeks to a month to create a sign.

Sign up today for this membership.

Đạt điểm 1,00 trên 1,00

The correct answer is: We’re offering our consulting service for 35% off.

Questions 143 – 146 refer to the following memo:

To: All Factory Personnel
From: Human Resources
Re: Safety Issues
It has recently been brought to our attention that many of our factory
employees are not wearing proper footwear on the assembly line nor certified
headgear in the warehouse.
Effective immediately, all factory personnel are required ______ 143 to guidelines
published in the company handbook. Copies are available from your immediate
supervisor, and a copy has been posted on the bulletin board in the company
cafeteria.
All factory personnel must wear steel-toed shoes when working on the assembly
line. ______ 144 you for some reason not have been issued a pair, please contact
your supervisor immediately.
Hard hats must also be worn in the warehouse. Compliance with these rules is
______ 145, without exception. ______ 146. In the event of this, one vacation day
will be deducted to cover this absence. Any questions may be directed to the
human resources department.
Thank you.

143. Multiple choice 43 Câu hỏi 1

adhered

to adhere

adhering

adhere

Đạt điểm 1,00 trên 1,00

The correct answer is: to adhere

144. Multiple choice 44 Câu hỏi 1

Were

When

Had

Should
 Đạt điểm 1,00 trên 1,00

The correct answer is: Should

145. Multiple choice 45 Câu hỏi 1

forced

approved

mandatory

basic

Đạt điểm 1,00 trên 1,00

The correct answer is: mandatory

146. Multiple choice 46 Câu hỏi 1

Random spot inspections will be performed monthly.

Orders for the footwear will arrive on Friday.

Each hat must have the owner’s name written inside.

Anyone caught not adhering to these rules will be asked to go home.

 Đạt điểm 1,00 trên 1,00

The correct answer is: Anyone caught not adhering to these rules will be
asked to go home.

PART 7
Directions: In this part you will read a selection of texts, such as magazine and
newspaper articles, letters, and advertisements. Each text is followed by several
questions. Select the best answer for each question and mark the correct
option.

Questions 147 – 148 refer to the following notice:

NOTICE
Dear Residents,
Due to the second annual Jog for Your Health event this coming Saturday, May
14th, both Elm and Cedar streets will be closed to traffic from 6:00 a.m. to 9:00
p.m. Parking on both these streets during the times indicated is strictly
prohibited. Violators will have their cars ticketed and towed.
Any vehicles towed away during the parking ban can be retrieved from the
police compound located on Old Highway Road, 9:00 a.m. to 6:00 p.m., Monday
to Friday. Tickets can be paid at the main desk in the police station during
regular business hours. Any inquiries should be directed to the local police
detachment.
The Smith Falls Town Council thanks you for your cooperation.
147. What is the purpose of the notice?
Multiple choice 47 Câu hỏi 1
To announce a special annual race
To invite residents to a street party
To announce a parking restriction
To request overdue ticket payments
Đạt điểm 1,00 trên 1,00

The correct answer is: To announce a parking restriction

148. What action must residents take?
Multiple choice 48 Câu hỏi 1
Drive their cars between 6 a.m. and 9 p.m.
Cooperate with the joggers in the race
Park their vehicles elsewhere
Visit the police station during the week
Đạt điểm 1,00 trên 1,00
The correct answer is: Park their vehicles elsewhere

Questions 149 – 150 refer to the following notice:

Learn to Save a Life

Mill Village Community Training Center
For the residents of Mill Village and surrounding areas, the Mill Village
Community Training Center is offering two life-saving courses this spring.
COURSE 1
Heart Saver CPR*
Description: Provides instruction in CPR and the relief of choking in both adults
and children
Course Length: Two to three hours
COURSE 2
Life Saver First Aid
Description: Provides instruction on how to treat an injury or illness until
professional help arrives on the scene
Course Length: Three and a half hours
Both courses are available to Mill Village and surrounding area residents 18
years and older. For further information, phone the center Monday to Friday, 9
a.m. to 6 p.m., at 222-3535.
*CPR is the first aid treatment for a person who has collapsed, has no pulse, and
has stopped breathing. It consists of attempts to restore circulation of the blood
and prevent death or brain damage due to lack of oxygen.
149. What is the main purpose of this notice?
Multiple choice 49 Câu hỏi 1
To define the term CPR for the students
To encourage participation in a course
To give the center’s hours of operation
To ask residents to perform first aid
Đạt điểm 1,00 trên 1,00

The correct answer is: To encourage participation in a course

150. Who is eligible to attend?
Multiple choice 50 Câu hỏi 1
Children only
Senior citizens only
Adults and children
Adults only
Đạt điểm 1,00 trên 1,00
The correct answer is: Adults only

Questions 151 – 152 refer to the following coupon:

Blossom’s Flowers
ANNUAL SPRING EVENT
In-Store Coupon
20% off when you spend $50 or more
This offer is valid from April 1 to April 30. Purchase must exceed the minimum
required before tax and delivery charges. Not valid online. Offer excludes
special-order custom floral arrangements. Gift cards do not qualify toward the
$50 purchase requirement. Coupon is good for one-time use and must be
presented at the time of purchase. No reproductions. Limited to one coupon per
customer per transaction.
151. What is the coupon for?
Multiple choice 51 Câu hỏi 1
A discount on a minimum purchase
A sale to celebrate a store opening
A price cut on all store items
A free item worth $50
Đạt điểm 1,00 trên 1,00

The correct answer is: A discount on a minimum purchase

152. Which is true about the coupon?
Multiple choice 52 Câu hỏi 1
It can be used to purchase gift cards.
It cannot be used on the store website.
It does not have a time limit.
It may be used to pay for delivery.
Đạt điểm 1,00 trên 1,00

The correct answer is: It cannot be used on the store website.

Questions 153 – 154 refer to the following online chat:

Patrick Collins 4:45 p.m.

Hi, Kiko. Is Gail free now?
Kiko Abe 4:45 p.m.
She’s on a conference call. Is there something I can help you with?
Patrick Collins 4:46 p.m.
She asked me to drop by her office today to report on how the convention went
last week. She didn’t give a specific time, and every time I tried, she was
occupied or out of her office.
Kiko Abe 4:47 p.m.
Yeah, it’s been a busy day. Can you wait till about 5:30? I think she’ll be done by
then.
Patrick Collins 4:47 p.m.
Unfortunately, no. I have dinner plans, so I need to leave at 5. I guess I could
send her an e-mail tonight instead.
Kiko Abe 4:48 p.m.
OK. Should I let Gail know you dropped by and that she’ll hear from you later?
Patrick Collins 4:49 p.m.
If you don’t mind. Thanks.
153. Which is true about Patrick Collins?
Multiple choice 53 Câu hỏi 1
He will stay late to speak to Gail.
He plans to send an e-mail to Gail.
He is participating in a conference call.
He is involved in planning a convention.
Đạt điểm 1,00 trên 1,00

The correct answer is: He plans to send an e-mail to Gail.

154. At 4:49 p.m., what does Patrick Collins mean when he writes to
Kiko Abe, “If you don’t mind”?
Multiple choice 54 Câu hỏi 1
He is sorry for having bothered her.
He would like her to get back to him.
He wants her to pass along a message.
He is about to make a request.
Đạt điểm 1,00 trên 1,00

The correct answer is: He wants her to pass along a message.

Questions 155 – 157 refer to the following e-mail:

E-mail
To: Joshua Epps jepps@[Link]
From: Everyday Fitness support@[Link]
Date: June 10
Subject: Welcome to Everyday Fitness
Dear Joshua,
Thank you for purchasing a six-month subscription to Everyday Fitness Basic.
Your payment has been processed. For just $10 per month, you now have
unlimited streaming access to our 25 basic exercise programs, with new
workout videos added every day. You can access our workouts no matter where
you are—on your smart TV, computer, phone, or tablet. And that’s not all.

 Did you know that exercising with someone else can improve your
chances of success? Research proves that committing to fitness with a
friend increases your motivation. Sign up a friend for Everyday Fitness
Basic anytime, and you’ll both get one month for free.
 Special Offer: 60% off our premium service! With Everyday Fitness
Premium, you gain access to our entire workout archive. That’s thousands
of videos! The regular monthly price is $15, but if you purchase a one-
year subscription now, you’ll get 60% off. That’s a $180 value for just $72.
Visit [Link] to register, and use the promotional code
SUMMER. (Offer only available until June 15.)

Thanks again, and congratulations on taking the first step toward a fitter,
healthier life!
Everyday Fitness Online Team
155. What kind of product does Everyday Fitness sell?
Multiple choice 55 Câu hỏi 1
Exercise equipment
Workout advice
Online videos
Gym memberships
Đạt điểm 1,00 trên 1,00

The correct answer is: Online videos

156. How much has Joshua Epps paid?
Multiple choice 56 Câu hỏi 1
$60
$10
$72
$180
Đạt điểm 1,00 trên 1,00

The correct answer is: $60

157. How can a customer get a discount on the premium service?
Multiple choice 57 Câu hỏi 1
By convincing a friend to sign up
By paying for a year in advance
By watching a promotional video
By sending an e-mail before June 15
Đạt điểm 1,00 trên 1,00

The correct answer is: By paying for a year in advance

Questions 158 – 160 refer to the following information:

Pearl Fashions
Returns & Exchanges Policy
Pearl Fashions gladly accepts returns of unworn and unwashed items (with
exceptions noted below) purchased either in-store or at [Link].
Returns may be made in-store or by mail. To return an item by mail, carefully
pack it in its original condition and include the completed Return Form. [1]
For returns accompanied by a receipt and received within 45 days of the
purchase date, you will be credited for the original purchase price either in the
original form of payment or as a merchandise exchange (in-store
only). [2]Returns accompanied by a receipt made more than 45 days after the
purchase date will be credited for the item’s current selling price either in the
form of store credit or as a merchandise exchange (in-store only). [3]Returns
NOT accompanied by a receipt will be credited for the item’s current selling
price in the form of a store credit. If an item was sold at a reduced price, it
cannot be returned or exchanged.*[4]
*Reduced-price items have price tags ending in .88.
158. Which is true about the store’s policy?
Multiple choice 58 Câu hỏi 1
A receipt is needed to get an exchange.
Items that have been worn can be returned.
All in-store refunds are given in cash.
Orders purchased online can be returned by mail or in-store.
Đạt điểm 1,00 trên 1,00

The correct answer is: Orders purchased online can be returned by mail or in-
store.
159. According to the policy, what cannot be returned?
Multiple choice 59 Câu hỏi 1
An item purchased online
An item sold at a discount
An item without a receipt
An item bought more than 45 days ago
Đạt điểm 1,00 trên 1,00

The correct answer is: An item sold at a discount

160. In which of the positions marked 1,
2, 3, and 4 does the following sentence best belong?
“You are responsible for paying the return postage.”
Multiple choice 60 Câu hỏi 1
4
3
1
2
Đạt điểm 1,00 trên 1,00

The correct answer is: 1

Questions 161 – 163 refer to the following article:

Halo Supermarkets to Build Hundreds of US Stores

On Wednesday, the international supermarket chain Halo revealed its intention
to construct nearly 400 new stores across the United States. This three-year, $2
billion expansion is expected to make the grocer a growing threat to the
country’s top food retailers. Discount chains like Halo are predicted to grow at
several times the rate of traditional grocery chains—at least 8% a year through
2025, according to recent research by the consulting firm Wilders & Co.
Because the company has never invested in large marketing campaigns, many
American shoppers will be discovering the chain for the first time. A Halo
spokesman, Justin Cho, said that the company keeps prices down by carrying
mostly store-brand goods rather than famous brand names, and that Halo-brand
goods have been improving.
“We’re confident that the quality of our products will start attracting a wider
range of American customers,” Cho said. He added that the younger generation
is less loyal to big-name brands and thus more likely to try store brands. In a
recent survey by Wilders & Co., a majority of shoppers under 30 said they trust
store brands and feel that they are a smart way to save money. The Halo
expansion is also expected to create about 10,000 new jobs.
161. What is the article about?
Multiple choice 61 Câu hỏi 1
A predicted growth in the grocery industry
A supermarket’s new marketing campaign
A company’s plans to expand
A new report by a consulting firm
Đạt điểm 1,00 trên 1,00

The correct answer is: A company’s plans to expand

162. What is stated about discount supermarkets?
Multiple choice 62 Câu hỏi 1
They use aggressive marketing
They are especially popular in the US.
They are expected to grow rapidly.
They have a wide variety of brands.
Đạt điểm 1,00 trên 1,00

The correct answer is: They are expected to grow rapidly.

163. What is implied about Halo?
Multiple choice 63 Câu hỏi 1
It receives many complaints about quality.
It expects to attract young shoppers.
Its store-brand goods have become more expensive.
It will soon become the top US food retailer.
Đạt điểm 1,00 trên 1,00

The correct answer is: It expects to attract young shoppers.

Questions 164 – 167 refer to the following e-mail:

TO: Alec Wright alecwright@[Link]

FROM: Mirror Inn manager@[Link]
DATE: July 18
SUBJECT: RE: August event
Dear Mr. Wright,
Thank you for choosing Mirror Inn for your corporate retreat. We’d be happy to
accommodate you.
As I understand it, West National Bank would like to make use of Mirror Inn from
August 31 to September 1. The bank must agree to book a minimum of ten
rooms and to provide advance notice of group meals, meetings, etc. Mirror Inn
agrees to hold sufficient inventory to accommodate the rooms reserved, and to
provide space and food service for all scheduled group meals and other
functions listed in the contract.
For this event, we require a security deposit of $200, payable by check or
money order by August 1. If for any reason we’re not able to fulfill our part of
the contract, this deposit will be fully refunded. But if the event is canceled by
West National Bank, the deposit is non-refundable. In addition, we require a
damage deposit of $400, also payable by check or money order by August 1.
This deposit can be refunded up to three weeks after the event has been held
and once Mirror Inn staff has inspected the property for any damage.
If these terms are acceptable, we will draw up a contract according to your
specifications and send it to you for your signature ASAP. Looking forward to
hearing from you.
Regards,
Mark Schmidt
Manager, Mirror Inn
164. What is the purpose of the e-mail?
Multiple choice 64 Câu hỏi 1
To agree on payment for damage
To specify the terms of an agreement
To make suggestions for an event
To hire the services of a bank
Đạt điểm 1,00 trên 1,00

The correct answer is: To specify the terms of an agreement

165. What is indicated about the security deposit?
Multiple choice 65 Câu hỏi 1
It is returned if Mirror Inn cancels.
It must be paid on July 18.
It amounts to $400.
It should be paid in cash
Đạt điểm 1,00 trên 1,00

The correct answer is: It is returned if Mirror Inn cancels.

166. According to the e-mail, what is West National Bank NOT required
to do?
Multiple choice 66 Câu hỏi 1
Schedule group meals in advance
Submit a damage deposit
Reserve a certain number of rooms
Draft an official contract
Đạt điểm 1,00 trên 1,00

The correct answer is: Draft an official contract

167. The word “functions” in paragraph 2, line 5, is closest in meaning
to
Multiple choice 67 Câu hỏi 1
purposes
meetings
uses
 plans
Đạt điểm 1,00 trên 1,00

The correct answer is: meetings

Questions 168 – 171 refer to the following article:

Bernard Jacques Speaks at Stanton University

The founder and CEO of the second-hand clothing website [Link] appeared
in front of a packed auditorium at Stanton University on Tuesday evening.
Bernard Jacques’s lecture, entitled “Five Essential Tips for Startups,” attracted
an audience of approximately 300, marking a promising start to this year’s
Business Leader Lecture Series. The series is an annual event organized by
Stanton University’s College of Business. Each fall, achievers in the private and
non-profit sectors are invited to discuss various topics with students, business
owners, and members of the community.
Jacques’s company, which sells second-hand designer clothing and accessories
online, received $5 million in funding from investors late last year. His talk
focused on what he has learned as the founder of a successful Internet startup.
One of Jacques’s most surprising pieces of advice was to avoid relying on
technologies such as video conferencing to communicate. While Internet
meetings appear to save costs, according to Jacques, there is no substitute for
the old-fashioned business trip. “Direct interaction reduces the chances of
misunderstanding, helps build relationships, and speeds up the sharing of
ideas,” he explained. Other topics covered in the talk included how to hire the
right people and how to build customer loyalty. Audience members participated
in a thirty-minute Q and A session following the lecture.
All Business Leader lectures are held on Tuesdays at 8:00 p.m. and are free and
open to the public. Visit [Link]/events for more information.
168. What is the purpose of the article?
Multiple choice 68 Câu hỏi 1
To report on a recent successful talk
To announce a new university program
To advertise a future lecture series
To profile a well-known businessperson
Đạt điểm 1,00 trên 1,00

The correct answer is: To report on a recent successful talk

169. What does Bernard Jacques think about video conferencing?
Multiple choice 69 Câu hỏi 1
It is becoming less expensive.
It is misunderstood by many people.
 It cannot replace face-to-face meetings.
It will continue to grow more popular.
Đạt điểm 1,00 trên 1,00

The correct answer is: It cannot replace face-to-face meetings.

170. What is stated about Bernard Jacques?
Multiple choice 70 Câu hỏi 1
He invests in online startups.
He teaches at a university.
He spent $5 million on his business.
He runs an Internet store.
Đạt điểm 1,00 trên 1,00

The correct answer is: He runs an Internet store.

171. The word “covered” in paragraph 2, line 15, is closest in meaning
to
Multiple choice 71 Câu hỏi 1
addressed
hidden
protected
finished
Đạt điểm 1,00 trên 1,00

The correct answer is: addressed

Questions 172 – 175 refer to the following online chat:

Lana Weiss: 11:12 a.m.

Hi, guys. Did you read my e-mail about Smart Treats?
Ivan Orlov: 11:13 a.m.
Yep, and I agree with you. It’s a great product. We should put off the launch so
we can plan it better. Why don’t we do it at the World Pet Expo in November?
Russell James: 11:15 a.m.
I get what you’re both saying. But the boss specifically said she wanted to
launch it next month in order to beat Hill’s Petcare to market.
Ivan Orlov: 11:16 a.m.
Oh, that’s right. They’re supposed to be releasing a similar line of dog treats at
the Expo. That’s the best way to do it, for maximum publicity.
Russell James: 11:17 a.m.
I know, but we’ll never get approval. I think we could persuade Cynthia to delay
the launch for a few weeks, though.
Lana Weiss: 11:18 a.m.
That would help. We could arrange some in-store promotions, maybe a contest.
Russell James: 11:19 a.m.
Sounds good. Lana, can you put together a proposal by tomorrow morning? I
have a meeting with Cynthia at 9:30. I could present it then.
Ivan Orlov: 11:20 a.m.
I’ll help. We can use the computer in the conference room.
Lana Weiss: 11:21 a.m.
OK, thanks! See you there in five minutes.
172. What type of business do the message writers most likely work
for?
Multiple choice 72 Câu hỏi 1
A snack company
A chain of pet stores
A pet food manufacturer
A convention center
Đạt điểm 1,00 trên 1,00

The correct answer is: A pet food manufacturer

173. At 11:15 a.m., what does Russell James imply when he writes, “I
get what you’re both saying”?
Multiple choice 73 Câu hỏi 1
He agrees with them entirely.
He wants them to explain further.
He thinks they are repeating themselves.
He believes they have made good points.
Đạt điểm 1,00 trên 1,00

The correct answer is: He believes they have made good points.
174. Why does the boss want to launch the product soon?
Multiple choice 74 Câu hỏi 1
She made a promise to Hill’s Petcare.
The launch has already been announced.
A rival product is coming out.
It would coincide with the expo.
Đạt điểm 1,00 trên 1,00

The correct answer is: A rival product is coming out.

175. What will Lana Weiss do next?
Multiple choice 75 Câu hỏi 1
Meet Ivan
Give a presentation
 Write an e-mail
Speak to Cynthia
Đạt điểm 1,00 trên 1,00

The correct answer is: Meet Ivan

Questions 176 – 180 refer to the following article and form:

Annual Run to Honor First Responders

The Fifth Annual Heroes’ 5K Run to honor the Ashland police and fire
departments will be held on Sunday, July 15, at 11:00 a.m. The run is organized
by the Ashland Citizen’s Club, a non-profit that raises funds for various charities.
Victor Campos, the club’s current vice-president, founded the event five years
ago and has been its chief organizer every year. Campos says he was inspired
to start the annual run by an experience he had as a child. “When I was 8, I
watched firefighters put out a house fire on my street,” he said. “I never forgot
it.”
The event has grown from fifty participants in its first year to over 900 last year.
As a result, space is limited, and advance registration will be mandatory for the
first time. The event also needs volunteers to work at the check-in tables and
snack counters, as well as to help out with other tasks.
To register as a runner or as a volunteer, go to [Link]/5k/register. It
costs nothing to volunteer, but runners must pay a $10 registration fee. All
proceeds from the event will go to the Foundation for First Responders, which
helps provide training and equipment to police and fire services around the
country.

REGISTRATION FORM
Fifth Annual Heroes’ Run, July 15
Name: Maria Rubio
Age: 16
Sex: ☐ M ☑ F
Phone no.: 889-4012
E-mail address: mrubio@[Link]
Category: ☐ Runner ☑ Volunteer
Runners: A $10 registration fee will be required on the day of the run. Please
arrive no later than 10:30 a.m. Runners under age 16 must be accompanied by
a parent or guardian.
Volunteers: Please arrive no later than 9:30 a.m. on the day of the run. Check
two preferred activities below. (We cannot guarantee your preferences, but we
will try!)
☑ Check-in table
☑ Snack counter (cashier)
☐ Distributing water
☑ Accepting/Recording donations
☐ Administering first aid (certification needed)
T-shirt size (choose one):
☐ XS ☑ S ☑ M ☐ L ☐ XL
(T-shirt is included in runner’s registration fee. Volunteers and spectators can
purchase one for $5.)
176. What is the purpose of the article?
Multiple choice 76 Câu hỏi 1
To report on an upcoming charity event
To praise local first responders
To profile a community leader
To persuade people to volunteer
Đạt điểm 1,00 trên 1,00

The correct answer is: To report on an upcoming charity event

177. What is stated about the run?
Multiple choice 77 Câu hỏi 1
It did not previously require pre-registration.
It was founded by police and firefighters.
It benefits the Ashland Citizen’s Club.
It was not successful in past years.
Đạt điểm 1,00 trên 1,00

The correct answer is: It did not previously require pre-registration.

178. Which is true about Maria Rubio?
Multiple choice 78 Câu hỏi 1
She wants to take donations.
She must come with an adult
She should arrive by 10:30.
She does not have to pay for registration.
Đạt điểm 1,00 trên 1,00

The correct answer is: She does not have to pay for registration.
179. Which task are volunteers NOT asked to do?
Multiple choice 79 Câu hỏi 1
Give out water
Sell food
Publicize the event
Provide medical help
Đạt điểm 1,00 trên 1,00

The correct answer is: Publicize the event

180. Who receives a free T-shirt?
Multiple choice 80 Câu hỏi 1
Spectators
Runners
Children
Volunteers
Đạt điểm 1,00 trên 1,00

The correct answer is: Runners

Questions 181 – 185 refer to the following e-mail and memo:

E-mail
To: Sidney Collins sidneycollins@[Link]
From: Laura Gill lgill@[Link]
Date: November 20
Subject: Bonus leave proposal
Hello, Sidney,
I appreciate your asking for my input on the proposals for employee recognition.
Although I like all three ideas, my choice would be to offer bonus leave. Judging
from many casual conversations with staff members, I think that time off is a
stronger incentive for most of them than being able to telecommute one day a
week. And although it’s not as powerful an incentive as a bonus in the form of
money, it would certainly be less costly for the company.
In any case, let me know when you’ve made your final decision, and I’ll draft a
memo announcing the new policy to the department heads.
Best regards,
Laura Gill, Human Resources Manager

MEMO
To: Department Heads
From: Laura Gill
Date: December 12
Subject: Special Bonus Leave
In order to show appreciation to our outstanding employees, management has
decided to put into effect a new employee reward program. Each year after the
completion of performance evaluations, one staff member from each
department will receive a special bonus leave for excellent performance. The
chosen employees will be awarded five additional days of paid annual leave.
These special bonus days, unlike regular annual leave, will remain available until
used and may be carried forward indefinitely.
There will be a department head meeting on December 18 at 2:00 p.m. to
discuss the results of this year’s evaluations and approve the list of employees
receiving the bonus. An announcement to the employees will follow the
meeting. If you have any questions or comments, please don’t hesitate to
contact me.
181. What is the purpose of the e-mail?
Multiple choice 81 Câu hỏi 1
To make a policy recommendation
To report on an employee concern
To request additional time off
To offer to write a memo
Đạt điểm 1,00 trên 1,00

The correct answer is: To make a policy recommendation

182. What does Laura Gill state about cash bonuses?
Multiple choice 82 Câu hỏi 1
They are impossible for the company to implement.
They are not a strong incentive for employees.
They are preferred by department heads.
They are more expensive than extra time off.
Đạt điểm 1,00 trên 1,00

The correct answer is: They are more expensive than extra time off.
183. What is implied about Sidney Collins?
Multiple choice 83 Câu hỏi 1
He works in human resources.
He will receive extra leave.
He agrees with Laura Gill’s opinion.
He is Laura Gill’s subordinate.
Đạt điểm 1,00 trên 1,00

The correct answer is: He agrees with Laura Gill’s opinion.

184. In the memo, the word “regular” in paragraph 1, line 5, is closest
in meaning to
Multiple choice 84 Câu hỏi 1
usual
frequent
necessary
 constant
Đạt điểm 1,00 trên 1,00

The correct answer is: usual

185. Which is true about the bonus?
Multiple choice 85 Câu hỏi 1
It will be given to multiple employees.
It has already been announced to the staff.
It involves unpaid time off.
It must be used within a year.
Đạt điểm 1,00 trên 1,00

The correct answer is: It will be given to multiple employees.

Questions 186-190 refer to the following web page and e-mails:

[Link]

Ken's Computer Repair & Cleaning: Rates

Repair: During regular business hours (9 a.m. to 7 p.m.), we charge a flat rate
of $50 per hour per computer for drop-off service, and $80 per hour per
computer for on-site service. These prices do not include parts replaced. The
turnaround for drop-off service is usually 24 hours, and most on-site repairs can
be completed within an hour.
On-site Cleaning: We clean your computer inside and out using compressed
air, and when we're done, we reconnect everything and ensure that all of your
accessories are working correctly. This is our pricing structure for on-site
cleaning:
No. of
Price Cost per PC Total Cost
PCs
1 $75 $75.00 $75.00
2 $75 + (1 x $25) $50.00 $100.00
3 $75 + (2 x $25) $41.67 $125.00
4 $75 + (3 x $25) $37.50 $150.00
5 $75 + (4 x $25) $35.00 $175.00
Contact us at info@[Link] or 56 745-2200.

E-mail
To: info@[Link]
From: jenchang@[Link]
Date: May 17
Subject: Cleaning and repair for office
Hello,
I found your website and am interested in hiring your services for my office. We
have five computers that need cleaning and one that also needs repair. I’m not
sure what’s wrong with it, but it’s slow and keeps losing its Internet connection.
(The problem might be easy to fix, but our IT person is on vacation for the next
two weeks and no one else here has any expertise in this area.)
I have a question about your rates. The site gives prices for business hours, but
to avoid disrupting the workday, I’d prefer to have the work done in the evening
after 7 p.m. Is that possible, and can you tell me how much it would cost?
Thanks,
Jen Chang

TO: jenchang@[Link]
FROM: info@[Link]
DATE: May 17
SUBJECT: RE: Cleaning and repair for office
Dear Ms. Chang,
Thank you for your message and your interest in our services.
We’d be glad to visit your office in the evening. For cleaning, we charge the
same rate during business hours and non-business hours. However, we do
charge extra for on-site repairs during non-business hours (after 7 p.m.): $100
per hour rather than $80. If that’s acceptable to you, please let me know your
preferred date and time.
I look forward to hearing from you.
Regards,
Ken Carter
Ken’s Computer Repair & Cleaning
186. Which is true about Ken’s Computer Repair & Cleaning?
Multiple choice 86 Câu hỏi 1
It offers on-site repair service.
It does not charge for parts.
It usually takes a few days for repairs.
It charges an hourly rate for cleaning.
Đạt điểm 1,00 trên 1,00

The correct answer is: It offers on-site repair service.

187. What is the main purpose of Jen Chang’s e-mail?
Multiple choice 87 Câu hỏi 1
To get advice on a computer problem
To inquire about pricing
To ask about a bill
 To cancel a visit
Đạt điểm 1,00 trên 1,00

The correct answer is: To inquire about pricing

188. What does Jen Chang state about her coworkers?
Multiple choice 88 Câu hỏi 1
Several of them need computer repairs.
They do not work regular office hours.
Most of them are on vacation.
They know little about computers.
Đạt điểm 1,00 trên 1,00

The correct answer is: They know little about computers.

189. How much will Jen Chang need to pay for computer cleaning?
Multiple choice 89 Câu hỏi 1
$175.00
$100.00
$75.00
$35.00
Đạt điểm 1,00 trên 1,00

The correct answer is: $175.00

190. What does Ken Carter ask Jen Chang to do?
Multiple choice 90 Câu hỏi 1
Schedule an appointment
Explain the problem with her computer
Pay her bill promptly
Specify the services she wants
Đạt điểm 1,00 trên 1,00

The correct answer is: Schedule an appointment

Questions 191-195 refer to the following advertisement, invoice, and e-

mail:

ONLINE OFFICE INC.

Are you in the process of going into business for yourself? Online Office Inc. is
here to help. Forget about renting expensive office space and hiring employees.
Instead, open a virtual office in a few easy steps.
With our Basic Office Program, your virtual office will be set up in no time at all.
Our friendly, knowledgeable staff will answer your calls, giving your business the
professional image that it needs to shine in today’s competitive environment.
The package includes a business address, dedicated phone number, and mail-
handling service, all for one low monthly fee of $29.95.
Do you need a website or logo designed? Our Plus Office Program includes all of
the features of our Basic Office Program, plus website and logo design.
To find out more, please visit our website at [Link], or contact us
at 909-444-5555 for a free, no-obligation assessment of your business needs.

INVOICE
ONLINE OFFICE INC.
545 8th Avenue, Suite 4
BILL TO:
Lightfoot Music
231 Aspen Lane
Description:
Plus Office Program
Unit Price: $50.00/month
Quantity: 12
Total: $600.00
Description:
1 Additional Extension
Unit Price: $25.00/month
Quantity: 1
Total: $25.00
Subtotal: $625.00
Tax (5%): $31.25
TOTAL: $656.25
NOTE: Invoice is payable within thirty days of invoice date. Late payments are
subject to a 15% late charge for every seven days that this bill is past due.
Payment can be made in cash or by check, credit card, or bank transfer. Please
include invoice number on checks.
Bank information: Online Office Inc., East National Bank Account #: 71233099

E-mail
To: info@[Link]
From: Eric Lightfoot elightfoot@[Link]
Date: August 18
Re: Invoice
To whom it may concern:
I signed up for your Plus Office program about a month ago and have been
pleased with your services so far. However, there’s an error on the invoice that I
received today by e-mail (see attached). It does not reflect the new customer
discount that I was promised. When I made the deal with your salesperson on
the phone, she assured me that the first month would be free, but the invoice
charges me for all twelve months. Can I please get a new invoice reflecting the
correction?
There’s one other issue, about next month’s invoice. I requested a second
phone extension, to be renewed automatically every month unless I cancel it.
I’ve realized the extra extension is not necessary and would like to cancel it
now. Could you please make sure I don’t get charged for it next month?
Sincerely,
Eric Lightfoot
191. Who does the advertisement target?
Multiple choice 91 Câu hỏi 1
Corner stores
Large companies
Small businesses
Multinationals
Đạt điểm 1,00 trên 1,00

The correct answer is: Small businesses

192. Which service is NOT mentioned by the advertiser?
Multiple choice 92 Câu hỏi 1
A unique phone number
Website development
A mailing address
Bank account setup
Đạt điểm 1,00 trên 1,00

The correct answer is: Bank account setup

193. Which is true about the invoice?
Multiple choice 93 Câu hỏi 1
It does not include tax.
It must be paid within seven days.
It may be paid by check.
It is already past due.
Đạt điểm 1,00 trên 1,00

The correct answer is: It may be paid by check.

194. What is stated in Eric Lightfoot’s e-mail?
Multiple choice 94 Câu hỏi 1
He cannot pay what he owes.
He ordered services by phone.
 He did not ask for an extra extension.
He is dissatisfied with the company.
Đạt điểm 1,00 trên 1,00

The correct answer is: He ordered services by phone.

195. According to the e-mail, what amount should be deducted from
this month’s invoice?
Multiple choice 95 Câu hỏi 1
$600.00
$31.25
$25.00
$50.00
Đạt điểm 1,00 trên 1,00

The correct answer is: $50.00

Questions 196-200 refer to the following information and e-mails:

FITNESS PLUS Membership Options

Access to all Fitness Plus 1 free personal training Pool and spa 1 free weekly
Price
locations session access class
3-Day
$0 ✔
Pass
Monthly $20 ✔ ✔
6-Month $90 ✔ ✔
Annual* $150 ✔ ✔ ✔
*After the first year, annual memberships can be renewed for $80.
All membership options require an initiation fee.
Sign up for our monthly e-mail newsletter at [Link]! Our newsletter
provides great information for living healthier and getting the most from your
membership. By signing up, you can also get special offers and promotions.

TO: Bob Parsons bparsons@[Link]

FROM: Keith Bellow kbellow@[Link]
DATE: June 20
SUBJECT: Health Club Membership
Dear Bob,
I have just returned from a company training assignment in Denver. Prior to
leaving on April 15th, I asked Julie to put a two-month freeze on my annual club
membership. She told me that she would take care of it that day. Imagine my
surprise when I came into the club earlier today to discover that Julie had been
replaced, and her replacement, Karen, informed me that my membership had
expired. She told me that I’d have to pay $80 before I could use the facilities
again.
I explained the situation to Karen, who tried to help, but she could not find
anything in the files regarding my request. Could you please clarify the situation
with Karen and have my membership reinstated as quickly as possible?
Thank you for your prompt attention to this matter.
Keith

To: Keith Bellow kbellow@[Link]

From: Bob Parsons bparsons@[Link]
Date: June 21
Subject: Re: Health Club Membership
Dear Keith,
Please accept my apologies for the mix-up. I appreciate your understanding of
Karen’s refusal to allow you to use the club without a valid membership. She is
still a trainee and is required to follow the rules unless an exception is
authorized by a senior staff member. I have now reinstated your membership
with sixty bonus days.
We’ve made a few changes since you were last in. We are now offering
kickboxing three nights a week, beginning at 7 p.m. for two hours. There’s no
extra charge to our existing clients.
Drop by the office the next time you’re in. We have a lot to catch up on.
We value your business here at Fitness Plus.
Regards,
Bob
196. Which is true about Fitness Plus?
Multiple choice 96 Câu hỏi 1
It has only one location.
It sends out a newsletter once a week.
Its yearly memberships include a class.
Its monthly members can use the spa.
Đạt điểm 1,00 trên 1,00

The correct answer is: Its yearly memberships include a class.

197. What is the main purpose of Keith’s e-mail?
Multiple choice 97 Câu hỏi 1
To cancel his membership
To reclaim his membership
To praise the facilities
To confirm an agreement
Đạt điểm 1,00 trên 1,00

The correct answer is: To reclaim his membership

198. Why did Keith ask for a two-month hold on his membership?
Multiple choice 98 Câu hỏi 1
He was away on business for a while.
He was on vacation for the summer.
He had an injury from playing sports.
He could not pay his membership fees.
Đạt điểm 1,00 trên 1,00

The correct answer is: He was away on business for a while.

199. What was Bob’s response to Keith’s e-mail?
Multiple choice 99 Câu hỏi 1
He invited Keith out to lunch to apologize.
He gave Keith two months’ free membership.
He fired the fitness club receptionist.
He resigned from his position at the gym.
Đạt điểm 0,00 trên 1,00

The correct answer is: He gave Keith two months’ free membership.
200. What is probably Bob’s position?
Multiple choice 100 Câu hỏi 1
Junior instructor
Trainee
Spokesperson
Manager
Đạt điểm 1,00 trên 1,00

The correct answer is: Manager

Phản hồi
Reading Test
Part 5
101. (C) biggest
102. (D) arranged
103. (C) either
104. (A) applicant
105. (B) agreement
106. (B) is believed
107. (D) refer
108. (C) timely
109. (A) has warned
110. (B) used
111. (A) to assemble
112. (A) its
113. (B) are
114. (C) by
115. (A) which
116. (D) prior to
117. (C) that
118. (C) preference
119. (B) be announced
120. (A) join
121. (D) much
122. (C) remotely
123. (D) as much as
124. (B) is opening
125. (A) is
126. (B) was
127. (C) that
128. (A) has been issued
129. (B) service
130. (D) pertaining to
Part 6
131. (C) before
132. (C) to look
133. (D) specifications
134. (A) Will this device be able to withstand basic water contact, such as rain or
a simple spill?
135. (C) mailed
136. (D) We are sending you an updated copy of the invoice in this e-mail.

137. (B) apologize

138. (D) to serving
139. (A) get
140. (D) building
141. (B) durable
142. (B) We’re offering our consulting service for 35% off.
143. (D) to adhere
144. (A) Should
145. (D) mandatory
146. (C) Anyone caught not adhering to these rules will be asked to go
home.

Part 7
147. (A) To announce a parking restriction
148. (B) Park their vehicles elsewhere
149. (A) To encourage participation in a course
150. (C) Adults only
151. (D) A discount on a minimum purchase
152. (A) It cannot be used on the store website.
153. (B) He plans to send an e-mail to Gail.
154. (C) He wants her to pass along a message.
155. (C) Online videos
156. (B) $60
157. (C) By paying for a year in advance
158. (D) Orders purchased online can be returned by mail or in-store.
159. (B) An item sold at a discount
160. (A) [1]
161. (C) A company’s plans to expand
162. (D) They are expected to grow rapidly.
163. (A) It expects to attract young shoppers.
164. (D) To specify the terms of an agreement
165. (D) It is returned if Mirror Inn cancels.
166. (A) Draft an official contract
167. (C) meetings
168. (D) To report on a recent successful talk
169. (C) It cannot replace face-to-face meetings.
170. (D) He runs an Internet store.
171. (A) addressed
172. (B) A pet food manufacturer
173. (D) He believes they have made good points.
174. (A) A rival product is coming out.
175. (B) Meet Ivan
176. (D) To report on an upcoming charity event
177. (B) It did not previously require pre-registration.
178. (D) She does not have to pay for registration.
179. (C) Publicize the event
180. (A) Runners
181. (A) To make a policy recommendation
182. (B) They are more expensive than extra time off.
183. (C) He agrees with Laura Gill’s opinion.

184. (B) usual

185. (C) It will be given to multiple employees.
186. (B) It offers on-site repair service.
187. (C) To inquire about pricing
188. (A) They know little about computers.
189. (D) $175.00
190. (B) Schedule an appointment
191. (A) Small businesses
192. (D) Bank account setup
193. (A) It may be paid by check.
194. (B) He ordered services by phone.
195. (C) $50.00
 196. (C) Its yearly memberships include a class.
197. (C) To reclaim his membership
198. (C) He was away on business for a while.
199. (A) He gave Keith two months' free membership.
200. (D) Manager

Part 6 Test 4

131.
Multiple choice 1 Câu hỏi 2

would have passed

passed

will pass

pass
Đạt điểm 0,0 trên 1,0
The correct answer is: passed

132.
Multiple choice 2 Câu hỏi 2

proportional

inaccurate

responsible

challenging
Đạt điểm 1,0 trên 1,0

The correct answer is: challenging

133.
Multiple choice 3 Câu hỏi 2

Are you certain that schedule is =?

Have you noticed any problems with them?

Do you know where they are being displayed?

Would you like to move ahead with this process?

Đạt điểm 1,0 trên 1,0

The correct answer is: Would you like to move ahead with this process?

134.
Multiple choice 4 Câu hỏi 2

at

on
 between

toward
Đạt điểm 1,0 trên 1,0

The correct answer is: at

135.
Multiple choice 5 Câu hỏi 2

The announcement was made during an interview on WLV Radio.

Each song deals with a different aspect of young adulthood.

Tickets may still be available for some of the April performances.

The two musicians are expected to begin separate solo careers.

Đạt điểm 0,0 trên 1,0

The correct answer is: The announcement was made during an interview on WLV
Radio.

136.
Multiple choice 6 Câu hỏi 2

original

newest

adverse
 clarified
Đạt điểm 1,0 trên 1,0

The correct answer is: original

137.
Multiple choice 7 Câu hỏi 2

coupons

instruments

designs

styles
Đạt điểm 1,0 trên 1,0

The correct answer is: styles

138.
Multiple choice 8 Câu hỏi 2

has reflected

reflects

will reflect

reflecting
Đạt điểm 0,0 trên 1,0

The correct answer is: reflecting

139.
Multiple choice 9 Câu hỏi 2

to be filmed

are filmed

were filmed

are filming
Đạt điểm 0,0 trên 1,0

The correct answer is: are filmed

140.
Multiple choice 10 Câu hỏi 2

courtesy

accessibility

security

customization
Đạt điểm 1,0 trên 1,0

The correct answer is: security

141.
Multiple choice 11 Câu hỏi 2

Nevertheless, many prefer the indoor facilities.

Separate units must be rented for additional items.

Customers may obtain a basic plan directly from us.

A licensed repair worker is on call at all times.

Đạt điểm 0,0 trên 1,0

The correct answer is: Customers may obtain a basic plan directly from us.

142.
Multiple choice 12 Câu hỏi 2

that purchased

to purchase

purchases

purchaser
Đạt điểm 0,0 trên 1,0

The correct answer is: to purchase

143.
Multiple choice 13 Câu hỏi 2

For instance

Owing to

Otherwise

As long as
Đạt điểm 0,0 trên 1,0

The correct answer is: For instance

144.
Multiple choice 14 Câu hỏi 2

reserve

locate

examine

transmit
Đạt điểm 1,0 trên 1,0
The correct answer is: examine

145.
Multiple choice 15 Câu hỏi 2

enhancer

enhancing

enhance

enhanced
Đạt điểm 1,0 trên 1,0

The correct answer is: enhancing

146.
Multiple choice 16 Câu hỏi 2

I also encourage you to make your own suggestions at that time.

Remember, we must take the reduced budget into account.

More recent patron surveys have tended to ask about other areas.

Thank you for the hard work you have put into planning this initiative.
Đạt điểm 0,0 trên 1,0

The correct answer is: I also encourage you to make your own suggestions at
that time.
Câu hỏi 3
Đúng một phần

Đạt điểm 25,0 trên 54,0

Đặt cờ

Đoạn văn câu hỏi

Part 7 Test 9

147. What position is being advertised?

Multiple choice 1 Câu hỏi 3

HR manager

Receptionist

Lawyer

PR assistant
Đạt điểm 1,0 trên 1,0

The correct answer is: Receptionist

148. What are interested individuals encouraged to do?

Multiple choice 2 Câu hỏi 3

Complete an online form

Make a phone call

Visit the business

Send an e-mail
Đạt điểm 1,0 trên 1,0

The correct answer is: Send an e-mail

149. Why was the memo sent?

Multiple choice 3 Câu hỏi 3

To announce that an event has been canceled

To request suggestions for event entertainment

 To encourage employees to bring refreshments to an event

To inform staff of alterations to arrangements

Đạt điểm 1,0 trên 1,0

The correct answer is: To inform staff of alterations to arrangements

150. What is Frank Grimey planning to do on Wednesday?

Multiple choice 4 Câu hỏi 3

Speak to staff about dinner options

Contact a catering manager

Attend a sales meeting

Practice a musical performance

Đạt điểm 1,0 trên 1,0

The correct answer is: Speak to staff about dinner options

151. What is the main purpose of the event?

Multiple choice 5 Câu hỏi 3

To celebrate the achievements of volunteers

To discuss planning permission for local businesses

To outline a new trash collection policy

To mark the opening of a catering company

Đạt điểm 1,0 trên 1,0

The correct answer is: To celebrate the achievements of volunteers

152. What is NOT indicated about the event?
Multiple choice 6 Câu hỏi 3

Elderly residents may enter free of charge.

It will be attended by the town mayor

Drinks will be provided.

Tickets can be reserved by e-mail.

Đạt điểm 1,0 trên 1,0

The correct answer is: Elderly residents may enter free of charge.

153. What is indicated about Ms. Barkley?

Multiple choice 7 Câu hỏi 3

She was in a car accident.

She led a workshop in the morning.

She was late for work.

She is currently attending a trade fair.

Đạt điểm 0,0 trên 1,0

The correct answer is: She was late for work.

154. At 3:21 P.M., what does Mr. Redmond mean when he writes, "Sure thing"?
Multiple choice 8 Câu hỏi 3

He believes that the HR manager is in his office.

He is accepting Ms. Barkley's request for a document.

He is certain that a trade fair will produce many sales.

He is agreeing that Ms. Barkley can attend an October workshop.

Đạt điểm 1,0 trên 1,0

The correct answer is: He is agreeing that Ms. Barkley can attend an October
workshop.

155. What is the main topic of the article?

Multiple choice 9 Câu hỏi 3

A town hall meeting

The life of a famous artist

The expansion of a museum

The art of the Renaissance era

Đạt điểm 1,0 trên 1,0

The correct answer is: The expansion of a museum

156. What is suggested about the Stanberg Museum?

Multiple choice 10 Câu hỏi 3

It was recently assumed to be near the point of bankruptcy.

Its exhibits have been moved to a different building.

It is changing its name to the Charlie Hamilton Museum.

It currently employs over one hundred staff members.

Đạt điểm 1,0 trên 1,0

The correct answer is: It was recently assumed to be near the point of
bankruptcy.
157. In which of the positions marked [1], [2], [3], and [4] does the following
sentence best belong?--"Some of these pieces have been held in storage for several
months due to a lack of space."
Multiple choice 11 Câu hỏi 3

[2]

[1]

[4]

[3]
Đạt điểm 1,0 trên 1,0

The correct answer is: [3]

158. Who is the memo most likely intended for?

Multiple choice 12 Câu hỏi 3

Safety inspectors

Training officers

Delivery drivers

Scientists
Đạt điểm 0,0 trên 1,0

The correct answer is: Scientists

159. What has Ms. Grahams included with the memo?

Multiple choice 13 Câu hỏi 3

A training schedule

New equipment

An invoice
 An employee handbook
Đạt điểm 1,0 trên 1,0

The correct answer is: A training schedule

160. What is NOT indicated about the safety apparel?

Multiple choice 14 Câu hỏi 3

It will be paid for by employees.

It is available in a range of sizes.

It is brightly colored.

It is heat resistant.
Đạt điểm 1,0 trên 1,0

The correct answer is: It will be paid for by employees.

161. What is the article mainly about?

Multiple choice 15 Câu hỏi 3

The building of some new structure

The founding of a law firm

The opening of a gym

The construction of a car factory

Đạt điểm 1,0 trên 1,0

The correct answer is: The building of some new structure

162. Who most likely is Pablo Lopez?

Multiple choice 16 Câu hỏi 3

An Internet salesman

A town planner

A property developer

A lawyer
Đạt điểm 1,0 trên 1,0

The correct answer is: A property developer

163. What is NOT indicated about Melwood Grove?

Multiple choice 17 Câu hỏi 3

It contains leisure facilities.

It will be targeted at young professionals.

It will require keycard access.

It will have free Internet access.

Đạt điểm 1,0 trên 1,0

The correct answer is: It will require keycard access.

164. What is the main topic of the discussion?

Multiple choice 18 Câu hỏi 3

The appointing of a director

The manufacturing of some clothing

The construction of a warehouse

The arrangements for a meeting

Đạt điểm 1,0 trên 1,0
The correct answer is: The construction of a warehouse

165. What is one issue the directors are concerned about?

Multiple choice 19 Câu hỏi 3

Delivery times may be increased.

Planning permission may not be granted.

Building materials may become more expensive.

Terms of a contract may be changed.

Đạt điểm 0,0 trên 1,0

The correct answer is: Delivery times may be increased.

166. What can be inferred about Ms. Toadie?

Multiple choice 20 Câu hỏi 3

She conducted a conference call earlier today.

She is meeting with some directors next week.

She is involved in clothing design.

She is the manager of a construction firm.

Đạt điểm 1,0 trên 1,0

The correct answer is: She is meeting with some directors next week.

167. At 4:40 P.M., what does Ms. Toadie mean when she writes, "That's a pain in the
neck"?
Multiple choice 21 Câu hỏi 3

She thinks a change will be inconvenient.

 She believes a construction site is too far away.

She would prefer to take a break.

She is concerned about a budget limit.

Đạt điểm 0,0 trên 1,0

The correct answer is: She thinks a change will be inconvenient.

168. What kind of company most likely is Touchstar?

Multiple choice 22 Câu hỏi 3

An accountancy firm

A tour company

A newspaper office

A family law firm

Đạt điểm 0,0 trên 1,0

The correct answer is: A tour company

169. What does the Web page suggest that customers do?
Multiple choice 23 Câu hỏi 3

Consider their goals carefully

Confirm a payment by phone

Request an experienced employee

Read testimonials from customers

Đạt điểm 0,0 trên 1,0

The correct answer is: Consider their goals carefully

170. What is NOT indicated about Touchstar?
Multiple choice 24 Câu hỏi 3

It has been in business for over two decades.

It has received favorable media reviews.

It caters to clients from a range of age groups.

It offers some exciting activities.

Đạt điểm 1,0 trên 1,0

The correct answer is: It has received favorable media reviews.

171. In which of the positions marked [1], [2], [3], and [4] does the following
sentence best belong?--"They are standing by to take your call."
Multiple choice 25 Câu hỏi 3

[2]

[1]

[4]

[3]
Đạt điểm 0,0 trên 1,0

The correct answer is: [2]

172. What is the main purpose of the March 19 event?

Multiple choice 26 Câu hỏi 3

To provide training to new employees

To advertise vacant positions

 To collect statistics on newspaper circulation

To gather information to be used in a story

Đạt điểm 1,0 trên 1,0

The correct answer is: To provide training to new employees

173. Where will staff participate in activities related to computing?

Multiple choice 27 Câu hỏi 3

The Levy Suite

Breezdale Conference Room

Seminar Room C

The Yammin Media Suite

Đạt điểm 0,0 trên 1,0

The correct answer is: The Levy Suite

174. When will some beverages be available?

Multiple choice 28 Câu hỏi 3

Between 1:00 and 3:00

Between 3:00 and 4:00

Between 10:00 and 12:00

Between 9:00 and 10:00

Đạt điểm 0,0 trên 1,0

The correct answer is: Between 1:00 and 3:00

175. What will event attendees most likely do at 9 A.M.?

Multiple choice 29 Câu hỏi 3

Meet Dennis Furman

Practice writing an article

Discuss legal obligations

Listen to a lecture by Brian Cranfield

Đạt điểm 0,0 trên 1,0

The correct answer is: Meet Dennis Furman

176. What is indicated about the Huffleton Food Market?

Multiple choice 30 Câu hỏi 3

It was attended by the mayor.

It was postponed due to bad weather.

It had never been held before.

It was open to town residents only.

Đạt điểm 0,0 trên 1,0

The correct answer is: It had never been held before.

177. In the article, the word "run" in paragraph 1, line 2, is closest in meaning to
Multiple choice 31 Câu hỏi 3

sprint

flow

compete
 operate
Đạt điểm 0,0 trên 1,0

The correct answer is: operate

178. What is indicated about Mr. Springfield?

Multiple choice 32 Câu hỏi 3

He is a film star.

He was born in Germany.

He is a renowned chef.

He is the town mayor.

Đạt điểm 1,0 trên 1,0

The correct answer is: He was born in Germany.

179. Why did Ms. Walsh get in contact with Mr. Suki?
Multiple choice 33 Câu hỏi 3

To offer him a job

To invite him to dinner

To make a complaint

To ask his advice on a menu

Đạt điểm 0,0 trên 1,0

The correct answer is: To invite him to dinner

180. Which competition did Ms. Bergstrom most likely win?

Multiple choice 34 Câu hỏi 3
 Best chicken dish

Best ice cream

Best soup

Best cake
Đạt điểm 0,0 trên 1,0

The correct answer is: Best cake

181. What is the purpose of the e-mail?

Multiple choice 35 Câu hỏi 3

To demand a refund

To report a change of address

To provide some directions

To request a replacement item

Đạt điểm 0,0 trên 1,0

The correct answer is: To request a replacement item

182. What does Mr. McRee say pleased him?

Multiple choice 36 Câu hỏi 3

The speed of the installation

The ease of using a Web site

The quality of the items

The friendliness of the sales staff

Đạt điểm 0,0 trên 1,0

The correct answer is: The speed of the installation

183. In the e-mail, the phrase "meets" in paragraph 1, line 5, is closest in meaning
to
Multiple choice 37 Câu hỏi 3

agrees

gathers

satisfies

introduces
Đạt điểm 1,0 trên 1,0

The correct answer is: satisfies

184. What item purchased by Mr. McRee is specifically referred to in the e-mail?
Multiple choice 38 Câu hỏi 3

Marble Kitchen Counter

Quickburn Gas Stove

Granite Floor Tiles

Metallic Kitchen Sink

Đạt điểm 1,0 trên 1,0

The correct answer is: Metallic Kitchen Sink

185. How much extra did Mr. McRee pay to have some items installed?
Multiple choice 39 Câu hỏi 3
 $2,750

$300

$900

$350
Đạt điểm 0,0 trên 1,0

The correct answer is: $300

186. What is the purpose of the e-mail?

Multiple choice 40 Câu hỏi 3

To suggest revising a presentation

To extend an invitation

To discuss a schedule change

To seek a colleague's advice

Đạt điểm 0,0 trên 1,0

The correct answer is: To seek a colleague's advice

187. What is indicated about GoldenWings?

Multiple choice 41 Câu hỏi 3

It is launching a new product next week.

It has gone bankrupt.

 It has recently won an award.

Its planes have experienced mechanical issues.

Đạt điểm 0,0 trên 1,0

The correct answer is: Its planes have experienced mechanical issues.

188. What do all the companies on the Web page have in common?
Multiple choice 42 Câu hỏi 3

They originate from the same country.

A hot meal is served on each flight.

They have all been awarded the same rating.

They have all experienced decreased ticket sales.

Đạt điểm 0,0 trên 1,0

The correct answer is: They have all experienced decreased ticket sales.

189. Which airline did Mr. Romfield most likely recommend to Ms. Blackheart?
Multiple choice 43 Câu hỏi 3

GoldenWings

SilverJet

Rapidfly

CloudSurfer
Đạt điểm 1,0 trên 1,0

The correct answer is: SilverJet

190. What media outlet does Ms. Shimmer most likely work for?
Multiple choice 44 Câu hỏi 3

Magacore Incorporated

Redfern Press

Opera Media Group

Business Insider
Đạt điểm 0,0 trên 1,0

The correct answer is: Magacore Incorporated

191. What is the purpose of the notice?

Multiple choice 45 Câu hỏi 3

To provide an update on an event

To describe a new company policy

To seek speakers for a training workshop

To announce a change of schedule

Đạt điểm 1,0 trên 1,0

The correct answer is: To provide an update on an event

192. On what day of the week was the training day most likely held?
Multiple choice 46 Câu hỏi 3

Monday
 Wednesday

Saturday

Thursday
Đạt điểm 0,0 trên 1,0

The correct answer is: Saturday

193. In the e-mail, the word "accommodate" in paragraph 2, line 4, is closest in

meaning to
Multiple choice 47 Câu hỏi 3

contain

house

assist

adapt
Đạt điểm 0,0 trên 1,0

The correct answer is: adapt

194. What is suggested about Ms. Zeperlin?

Multiple choice 48 Câu hỏi 3

She would like to become a university lecturer.

She was late to the training day.

She felt the training day was poorly organized.

She is a managing director.

Đạt điểm 0,0 trên 1,0

The correct answer is: She was late to the training day.
195. On which subject did Amelia Song most likely lecture?
Multiple choice 49 Câu hỏi 3

Contract negotiation

Property regulations

Giving presentations

Closing the deal

Đạt điểm 0,0 trên 1,0

The correct answer is: Property regulations

196. What is implied about this year's technology convention?

Multiple choice 50 Câu hỏi 3

Complimentary airport transportation is included.

It is being held at a new venue in Boise.

It will be held for longer than last year's event.

Its tickets have already sold out completely.

Đạt điểm 0,0 trên 1,0

The correct answer is: It will be held for longer than last year's event.

197. What is suggested about Galaxy Cars?

Multiple choice 51 Câu hỏi 3

It equips its vehicles with advanced devices.

It is celebrating being in business for one year.

It will operate a display booth at the convention.

It will offer a shuttle service at the convention.

Đạt điểm 0,0 trên 1,0

The correct answer is: It equips its vehicles with advanced devices.

198. What must guests do in order to receive discounted car rental?

Multiple choice 52 Câu hỏi 3

Book a hotel room with a particular company

Display a guest pass

Quote a reference code

Sign in to an online account

Đạt điểm 0,0 trên 1,0

The correct answer is: Quote a reference code

199. What is true about Mr. Burnette?

Multiple choice 53 Câu hỏi 3

He is unable to attend this year's event.

He recently accepted a job at Galaxy Cars.

He is a guest speaker at the technology convention.

He will be allowed to attend only the evening events.

Đạt điểm 0,0 trên 1,0
The correct answer is: He is a guest speaker at the technology convention.

200. How much of a discount will Mr. Burnette receive on car rental?
Multiple choice 54 Câu hỏi 3

20%

10%

5%

15%
Đạt điểm 1,0 trên 1,0

The correct answer is: 20%

71. Where does the speaker work?

Multiple choice 1 Câu hỏi 4
At a gift shop.
At a bank.
At a shipping company.
At a retail store.
Đạt điểm 0,0 trên 1,0

The correct answer is: At a bank.

72. What does the speaker apologize for?

Multiple choice 2 Câu hỏi 4
An incorrect charge.
 A defective product.
A scheduling error.
A delivery mistake.
Đạt điểm 0,0 trên 1,0

The correct answer is: A delivery mistake.

73. What does the speaker ask the listener to do?

Multiple choice 3 Câu hỏi 4
Return a call.
Sign an application form.
Renew his credit card.
Get rid of the recently delivered card.
Đạt điểm 0,0 trên 1,0

The correct answer is: Get rid of the recently delivered card.

74. Where is the announcement being made?

Multiple choice 4 Câu hỏi 4
In a conference hall.
In a baggage claim area.
In a shopping mall.
In a subway station.
Đạt điểm 1,0 trên 1,0

The correct answer is: In a shopping mall.

75. What are the listeners asked to do?

Multiple choice 5 Câu hỏi 4
Proceed to the checkout immediately.
Visit a different location.
Search for a missing item.
Register for a workshop.
Đạt điểm 0,0 trên 1,0

The correct answer is: Proceed to the checkout immediately.

76. Why should Ms. Goya go to the front desk?

Multiple choice 6 Câu hỏi 4
To receive a voucher.
To recover a lost item.
To pay a membership fee.
To return an item.
Đạt điểm 1,0 trên 1,0

The correct answer is: To recover a lost item.

77. What business created the message?

Multiple choice 7 Câu hỏi 4
A glassware factory.
A pharmacy.
An insurance company.
An eyeglasses store.
Đạt điểm 0,0 trên 1,0

The correct answer is: An eyeglasses store.

78. According to the speaker, what service does the business offer?
Multiple choice 8 Câu hỏi 4
Free delivery on large orders.
Online purchases.
Free eye examinations.
Special discounts for regular customers.
Đạt điểm 0,0 trên 1,0

The correct answer is: Free eye examinations.

79. Why would listeners press 2?

Multiple choice 9 Câu hỏi 4
To leave a message.
To change delivery information.
To cancel an order.
To schedule an appointment.
Đạt điểm 0,0 trên 1,0

The correct answer is: To schedule an appointment.

80. What special feature of the new laptop does the speaker mention?
Multiple choice 10 Câu hỏi 4
It has a built-in high-definition camera.
It is convenient to carry.
It is the lightest in the market.
It is water-resistant.
Đạt điểm 0,0 trên 1,0

The correct answer is: It is convenient to carry.

81. How can customers purchase the new laptop?

Multiple choice 11 Câu hỏi 4
By stopping by the speaker's office.
By accessing a website.
By calling a customer service hotline.
By visiting a local store.
Đạt điểm 1,0 trên 1,0

The correct answer is: By accessing a website.

82. What can customers receive this week?

Multiple choice 12 Câu hỏi 4
A small printer.
A carrying case.
A portable speaker.
An additional battery.
Đạt điểm 0,0 trên 1,0

The correct answer is: A small printer.

83. What is the reason for the meeting?

Multiple choice 13 Câu hỏi 4
To propose a budget plan.
To introduce a new manager.
To announce a new partnership.
To announce his retirement.
Đạt điểm 0,0 trên 1,0

The correct answer is: To announce a new partnership.

84. What does the woman imply when she says "And why wouldn't
we?"
Multiple choice 14 Câu hỏi 4
To recommend a new method.
To review some materials.
To suggest the partnership is good.
To offer a training program.
Đạt điểm 0,0 trên 1,0

The correct answer is: To suggest the partnership is good.

85. What does the woman suggest the studio staff do?
Multiple choice 15 Câu hỏi 4
Continue using the old equipment.
Produce a movie.
Study the new equipment.
Go on vacation.
Đạt điểm 1,0 trên 1,0

The correct answer is: Study the new equipment.

86. What problem does the speaker mention?

Multiple choice 16 Câu hỏi 4
The hot water is working.
A shipment was missed.
The center will have no hot water.
The order was wrong.
Đạt điểm 0,0 trên 1,0

The correct answer is: The center will have no hot water.

87. What does the speaker imply when he says, "you might want to
hold off until later"?
Multiple choice 17 Câu hỏi 4
There will be a meeting in the morning.
 Members of the center should come in the afternoon.
The center is closed in the afternoon.
Members of the center shouldn't come.
Đạt điểm 0,0 trên 1,0

The correct answer is: Members of the center should come in the afternoon.

88. What does the speaker say he will do?

Multiple choice 18 Câu hỏi 4
Send a text message.
Send an email.
Make a phone call.
Post a letter.
Đạt điểm 0,0 trên 1,0

The correct answer is: Send a text message.

89. Where does the speaker work?

Multiple choice 19 Câu hỏi 4
At a market.
At a clinic.
At a factory.
At a restaurant.
Đạt điểm 1,0 trên 1,0

The correct answer is: At a restaurant.

90. What problem does the speaker describe?

Multiple choice 20 Câu hỏi 4
The business was closed.
The delivery is late.
There is a special event planned.
Extra items were delivered.
Đạt điểm 0,0 trên 1,0

The correct answer is: Extra items were delivered.

91. What does the woman mean when she says "I have to finish the
kitchen inventory by 11:00 A.M."?
Multiple choice 21 Câu hỏi 4
She needs some help with the new menu.
She doesn't need to know soon.
She would like a response soon.
They have the right ingredients.
Đạt điểm 1,0 trên 1,0

The correct answer is: She would like a response soon.

92. What are the listeners training to be?

Multiple choice 22 Câu hỏi 4
Military soldiers.
Assembly line workers.
Computer programmers.
Airline attendants.
Đạt điểm 1,0 trên 1,0

The correct answer is: Assembly line workers.

93. According to the speaker, what will the listeners enjoy doing?
Multiple choice 23 Câu hỏi 4
Learning their job.
 Assembling products.
Producing quality materials.
Going to company events.
Đạt điểm 0,0 trên 1,0

The correct answer is: Going to company events.

94. Look at the graphic. On what day will the listeners meet with the
company president?
Multiple choice 24 Câu hỏi 4
Wednesday.
Monday.
Tuesday.
Thursday.
Đạt điểm 1,0 trên 1,0

The correct answer is: Thursday.

95. Why is Alright Ales worried?
Multiple choice 25 Câu hỏi 4
They have a new competitor.
They will have to cut staff.
They are nervous about their new beers.
They are not in the top 5 of the market share in Northcut.
Đạt điểm 1,0 trên 1,0

The correct answer is: They have a new competitor.

96. What will the company likely do with the results of the survey?
Multiple choice 26 Câu hỏi 4
Begin marketing the chosen beers.
Start working on a new style of beer.
 Change the label of the Red Ale.
Work on the Belgium Ale.
Đạt điểm 0,0 trên 1,0

The correct answer is: Begin marketing the chosen beers.

97. Look at the graphic. What beer is least likely to be part of Alright
Ales' new product line?
Multiple choice 27 Câu hỏi 4
Wheat Ale.
Red Ale.
Belgium Style.
Dark Ale.
Đạt điểm 1,0 trên 1,0

The correct answer is: Belgium Style.

98. What is indicated at the orientation?
Multiple choice 28 Câu hỏi 4
Toys will be a boring job.
Their inventory system is confusing.
Big Toys has a large selection of products.
The managers will be very critical of mistakes.
Đạt điểm 1,0 trên 1,0

The correct answer is: Big Toys has a large selection of products.

99. Look at the graphic. Where will the trainees spend most of their
time during the training exercise?
Multiple choice 29 Câu hỏi 4
Zone 4.
Zone 1.
Zone 3.
Zone 2.
Đạt điểm 1,0 trên 1,0

The correct answer is: Zone 1.

100. How quickly should the trainees complete their exercise?

Multiple choice 30 Câu hỏi 4
45 minutes or less.
1 hour or less.
2 hours.
minutes 57.
Đạt điểm 1,0 trên 1,0

The correct answer is: 1 hour or less

Part 7

147. What is mentioned as an advantage of Hillock Shopping Mall?

Multiple choice 1 Câu hỏi 1
It has convenient access to public transportation.
 Some of its retail spaces have multiple floors.
Its business hours are longer than those of other malls.
It contains a wide variety of affordable stores.
Đạt điểm 1 trên 1

The correct answer is: It has convenient access to public transportation.

148. Why are people encouraged to send an e-mail?

Multiple choice 2 Câu hỏi 1
To arrange to see vacant retail spaces
To inquire about the mall's opening hours
To request to hold an event at the mall
To find out information about store discounts
Đạt điểm 1 trên 1

The correct answer is: To arrange to see vacant retail spaces

149. What is the purpose of the sign?

Multiple choice 3 Câu hỏi 1
To provide guidelines for visitors
To remind staff of job duties
To inform visitors about new exhibits
To give directions to an art gallery
Đạt điểm 0 trên 1

The correct answer is: To provide guidelines for visitors

150. What activity is prohibited?

Multiple choice 4 Câu hỏi 1
Talking during tours
Taking photographs
Handling exhibits
Eating food
Đạt điểm 1 trên 1

The correct answer is: Handling exhibits

151. Why did Ms. Kozlowski send the e-mail?

Multiple choice 5 Câu hỏi 1
To change the dates of a festival
To encourage Mr. Hogan to attend a festival
To explain why the theater is holding a festival
To seek assistance with organizing a festival
Đạt điểm 1 trên 1

The correct answer is: To seek assistance with organizing a festival

152. What does the e-mail suggest Ms. Kozlowski has already done to prepare
for the festival?
Multiple choice 6 Câu hỏi 1
Selected films to show on the opening night
Sent invitations to special guests
Compiled a list of attending film critics
Communicated with a theater owner
Đạt điểm 0 trên 1

The correct answer is: Communicated with a theater owner

153. What can be inferred about Mr. Pohler?

Multiple choice 7 Câu hỏi 1
He wants to reschedule the workshop.
He offered to give Ms. Davies a ride to work.
He had trouble with his vehicle.
He went to the wrong location.
Đạt điểm 1 trên 1

The correct answer is: He had trouble with his vehicle.

154. At 8:56 A.M., what does Ms. Davies mean when she writes, "It's not exactly
my specialty"?
Multiple choice 8 Câu hỏi 1
She is reluctant to fill in for Mr. Pohler.
She feels that she requires more training.
She is unable to offer Mr. Pohler any advice.
She does not know how to create a manual.
Đạt điểm 0 trên 1
The correct answer is: She is reluctant to fill in for Mr. Pohler.

155. What is indicated about the educational courses?

Multiple choice 9 Câu hỏi 1
Course materials must be purchased additionally.
They can all be accessed remotely through a Web site.
They are targeted at medical professionals.
They are delivered several times a year.
Đạt điểm 1 trên 1

The correct answer is: They are delivered several times a year.

156. What is NOT mentioned as a benefit of Infotec membership?

Multiple choice 10 Câu hỏi 1
Discounted tuition fees
A free gift
A complimentary shuttle service
A staff member's contact details
Đạt điểm 1 trên 1

The correct answer is: A complimentary shuttle service

157. In which of the positions marked [1], [2], [3], and [4] does the following
sentence best belong?--"These will be provided to you upon arrival at the
institute."
Multiple choice 11 Câu hỏi 1
[2]
[4]
[1]
[3]
Đạt điểm 1 trên 1

The correct answer is: [2]

158. What is the main purpose of the advertisement?

Multiple choice 12 Câu hỏi 1
To recommend businesses in Hartsville
 To seek new employees for a business
To promote a new publication
To announce a company's expansion
Đạt điểm 0 trên 1

The correct answer is: To promote a new publication

159. What is suggested about Hartsville?

Multiple choice 13 Câu hỏi 1
It has a convenient public transportation system.
It is home to several laser tag facilities.
It has been experiencing a rise in tourism.
Its restaurant scene is increasingly competitive.
Đạt điểm 0 trên 1

The correct answer is: It has been experiencing a rise in tourism.

160. How can someone receive a complimentary gift?

Multiple choice 14 Câu hỏi 1
By visiting a Web site
By subscribing by a specific date
By signing up for a one-year subscription
By entering a special code
Đạt điểm 0 trên 1

The correct answer is: By entering a special code

161. What is the purpose of the letter?

Multiple choice 15 Câu hỏi 1
To approve a customer's request to hold a party at a business
To express gratitude to a customer for providing feedback
To address a customer's complaint about unsatisfactory service
To answer a question from a customer about menu changes
Đạt điểm 0 trên 1

The correct answer is: To express gratitude to a customer for providing

feedback
162. What can be inferred about Ms. Lee?
Multiple choice 16 Câu hỏi 1
She prepared food for Ms. Yurawat.
She will be awarded a bonus.
She is a relatively new employee.
She is the manager of a restaurant.
Đạt điểm 1 trên 1

The correct answer is: She is a relatively new employee.

163. What has Mr. Corolla enclosed with the letter?

Multiple choice 17 Câu hỏi 1
A discount voucher
A sample menu
A revised bill
A partial refund
Đạt điểm 1 trên 1

The correct answer is: A discount voucher

164. Why did Ms. Beckett contact Mr. Naval?

Multiple choice 18 Câu hỏi 1
To tell him she is stuck in traffic
To request that he deliver some documents
To request a computer login code
To check the address of a venue
Đạt điểm 1 trên 1

The correct answer is: To request that he deliver some documents

165. At 11:17 A.M., what does Mr. Naval mean when he writes, "It's a bit last
minute"?
Multiple choice 19 Câu hỏi 1
It will be a quick task to carry out.
He is telling Ms. Beckett to hold on a moment.
He is asking Ms. Beckett what time it is.
It is too late to do as Ms. Beckett asks.
Đạt điểm 0 trên 1
The correct answer is: It is too late to do as Ms. Beckett asks.

166. What problem does Ms. Beckett mention?

Multiple choice 20 Câu hỏi 1
Some machinery is out of order.
She has forgotten her e-mail password.
Some presentation materials contain errors.
Audience members have not arrived yet.
Đạt điểm 0 trên 1

The correct answer is: Audience members have not arrived yet.

167. What does Mr. Naval suggest?

Multiple choice 21 Câu hỏi 1
Meeting at the office
Going to a different lecture room
Postponing the event
Sending a document electronically
Đạt điểm 1 trên 1

The correct answer is: Sending a document electronically

168. What is suggested about Mr. Gravel?

Multiple choice 22 Câu hỏi 1
He works as a plumber.
He is currently unemployed.
He is late in paying an invoice.
He would like to apply for a job at Econobuild.
Đạt điểm 0 trên 1

The correct answer is: He works as a plumber.

169. What issue does Mr. Gravel NOT make a complaint about?
Multiple choice 23 Câu hỏi 1
The contents of an invoice
The quality of some products
The conduct of a staff member
 The time taken to deliver some items
Đạt điểm 0 trên 1

The correct answer is: The quality of some products

170. What is indicated about Econobuild?

Multiple choice 24 Câu hỏi 1
Its complaints department is unstaffed.
It is advertising for more delivery drivers.
It has branches in several countries.
It offers an online service to members.
Đạt điểm 0 trên 1

The correct answer is: It offers an online service to members.

171. In which of the positions marked [1], [2], [3], and [4] does the following
sentence best belong?--"I'd appreciate it if you would see to it that this is
amended immediately."
Multiple choice 25 Câu hỏi 1
[2]
[4]
[1]
[3]
Đạt điểm 1 trên 1

The correct answer is: [4]

172. For whom is the notice mainly intended?

Multiple choice 26 Câu hỏi 1
Parking lot attendants
Festival organizers
Park employees
Event attendees
Đạt điểm 1 trên 1

The correct answer is: Event attendees

173. What is NOT suggested about parking passes?

Multiple choice 27 Câu hỏi 1
 The passes are only good for specific types of vehicles.
The successful applicants will be notified by e-mail.
The lottery can be entered free of charge.
The passes may only be used on June 13.
Đạt điểm 1 trên 1

The correct answer is: The passes are only good for specific types of vehicles.

174. What is indicated about the Visitor Center?

Multiple choice 28 Câu hỏi 1
It will be closed during the event.
It is located next to a campground.
It has several different parking areas.
It can provide maps of the park.
Đạt điểm 0 trên 1

The correct answer is: It will be closed during the event.

175. What is true about event tickets?

Multiple choice 29 Câu hỏi 1
They can be reserved via a Web site.
They can be purchased at various locations.
They must be paid for by credit card.
They will be mailed to recipients.
Đạt điểm 0 trên 1

The correct answer is: They can be purchased at various locations.

176. What is the purpose of the article?

Multiple choice 30 Câu hỏi 1
To promote the opening of a building
To announce a job opportunity
To describe an upcoming design project
To profile an entrepreneur
Đạt điểm 1 trên 1
The correct answer is: To profile an entrepreneur

177. What does Ms. Burgess say is a disadvantage of her job?

Multiple choice 31 Câu hỏi 1
She often has to work through the night.
She finds some clients difficult to work with.
She has had to take a recent pay cut.
She has to spend time away from her family.
Đạt điểm 0 trên 1

The correct answer is: She has to spend time away from her family.

178. What has Mr. Summit asked Ms. Burgess to design?

Multiple choice 32 Câu hỏi 1
A seminar hall
A personal residence
A performance venue
An office space
Đạt điểm 1 trên 1

The correct answer is: An office space

179. What does Mr. Summit ask Ms. Burgess to change?

Multiple choice 33 Câu hỏi 1
The color scheme of a room
The layout of some furniture
The dimensions of some curtains
The time of a board meeting
Đạt điểm 0 trên 1

The correct answer is: The color scheme of a room

180. What is indicated about Mr. Summit?

Multiple choice 34 Câu hỏi 1
He has never worked with Ms. Burgess before.
 He would like Ms. Burgess to visit his workplace.
He will be traveling to Boston next week.
He has sent some product samples to Ms. Burgess.
Đạt điểm 0 trên 1

The correct answer is: He will be traveling to Boston next week.

181. What was NOT mentioned as a payment option?

Multiple choice 35 Câu hỏi 1
By credit card
By personal check
In cash
By money order
Đạt điểm 0 trên 1

The correct answer is: By personal check

182. What is indicated in the flyer?

Multiple choice 36 Câu hỏi 1
Tickets are likely to sell out.
The exhibit will last for 3 days.
There are no parking facilities available.
The artist will answer questions.
Đạt điểm 1 trên 1

The correct answer is: The exhibit will last for 3 days.

183. In the e-mail, the word "followed" in paragraph 1, line 2, is closest in

meaning to
Multiple choice 37 Câu hỏi 1
conformed
watched
advanced
searched
Đạt điểm 1 trên 1

The correct answer is: watched

184. On which day does Ms. Lingford plan to attend the exhibit?
Multiple choice 38 Câu hỏi 1
Tuesday
Wednesday
Monday
Thursday
Đạt điểm 1 trên 1

The correct answer is: Tuesday

185. What is indicated about Ms. Lingford?

Multiple choice 39 Câu hỏi 1
She spoke to a sales representative on the phone.
She plans to pay for her tickets by mail.
She will display some artwork at the exhibition.
She has previously viewed the exhibit in another city.
Đạt điểm 0 trên 1

The correct answer is: She plans to pay for her tickets by mail.

186. Why was the letter sent?

Multiple choice 40 Câu hỏi 1
To promote a new model of car
To announce a business relocation
To request customer feedback
To describe service improvements
Đạt điểm 1 trên 1

The correct answer is: To describe service improvements

187. What is indicated about Gomes Car Rentals?

Multiple choice 41 Câu hỏi 1
It has further discounts on its Web site.
It has stores in multiple locations.
It has an on-site movie screen.
 It has been sold to Rapidrive.
Đạt điểm 1 trên 1

The correct answer is: It has stores in multiple locations.

188. Whom did Ms. Reid most likely speak with on July 5?
Multiple choice 42 Câu hỏi 1
Billy Carroll
Yasmin Gallas
Helen Patterson
Greg Perkins
Đạt điểm 1 trên 1

The correct answer is: Helen Patterson

189. Which package did Ms. Reid most likely pay for?
Multiple choice 43 Câu hỏi 1
The Road Tripper
The Explorer
The Solo
The Weekender
Đạt điểm 1 trên 1

The correct answer is: The Weekender

190. What problem does Ms. Reid mention in her e-mail?

Multiple choice 44 Câu hỏi 1
She has not received a free gift.
A member of staff was rude to her.
Her vehicle was hard to drive.
The interior of the car was unclean.
Đạt điểm 0 trên 1

The correct answer is: She has not received a free gift.
191. What are Sharpline Stationery Company's employees encouraged to do?
Multiple choice 45 Câu hỏi 1
Make a payment
Invite family members
Specify dietary requirements
Suggest retreat events
Đạt điểm 1 trên 1

The correct answer is: Specify dietary requirements

192. In the memo, the word "recall" in paragraph 1, line 4, is closest in meaning
to
Multiple choice 46 Câu hỏi 1
order
remember
bring
find
Đạt điểm 1 trên 1

The correct answer is: remember

193. Who most likely took Ms. Daggard's place at the retreat?
Multiple choice 47 Câu hỏi 1
Natalie Porter
Bradley Welsh
Robert Polson
Michael Oxley
Đạt điểm 1 trên 1

The correct answer is: Natalie Porter

194. Which event did Mr. Welsh most likely miss?

Multiple choice 48 Câu hỏi 1
Orienteering
Obstacle Course
General Knowledge Quiz
Water Polo Tournament
Đạt điểm 1 trên 1
The correct answer is: General Knowledge Quiz

195. What can be inferred about Mr. Welsh?

Multiple choice 49 Câu hỏi 1
He has several children.
He is a qualified doctor.
He is a manager at Sharpline.
He used to be a professional athlete.
Đạt điểm 1 trên 1

The correct answer is: He is a manager at Sharpline.

196. What is indicated about the hotel rooms listed on the Web page?
Multiple choice 50 Câu hỏi 1
Some do not have access to concierge services.
Rooms on the first floor are more expensive.
Some are offered at a discounted price.
They are all located on the same level.
Đạt điểm 0 trên 1

The correct answer is: They are all located on the same level.

197. Which of the following features did Ms. Aldridge NOT personally use?
Multiple choice 51 Câu hỏi 1
The gym
The concierge
The swimming pool
The roof terrace
Đạt điểm 1 trên 1

The correct answer is: The gym

198. In the review, the word "offered" in paragraph 1, line 4, is closest in

meaning to
Multiple choice 52 Câu hỏi 1
volunteered
provided
passed
discounted
Đạt điểm 0 trên 1

The correct answer is: provided

199. In what type of room did Ms. Aldridge most likely stay?
Multiple choice 53 Câu hỏi 1
Standard
Premier
Deluxe
Standard En Suite
Đạt điểm 1 trên 1

The correct answer is: Deluxe

200. What does Ms. Sanchez indicate about the machinery on site?
Multiple choice 54 Câu hỏi 1
A staff member has been employed to fix it.
It has now been removed.
It has been relocated to the gym.
It will be insulated to make it quieter.
Đạt điểm 1 trên 1

The correct answer is: It has now been removed.