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Chapter 2 " Principles of Management 2.17
(Continued)
Q.2. The sales manager assiqned a target of selling40 RO Water Purifiers in a month to a group of 10 sales
ecutives. They mutually decided to sell 4 purifiers each. However, after selling 1 purifier, Shitiz (one of
the sales executive) met with an accident. The other sales executives did not pay any attention to the
remaining target of Shitiz and concentrated on their individual sales target. At the end of the month,
only 37 purifiers could be sold.
() ldentifyand state the principle of management violated in the given case?
(0) What should have been the appropriate course of action?
Chapter 2 Principles of Management 2.15
CASESTUDIES 2.4
0.1. The following pictorial presentation highlights the use of one of the Fayol's
principle.
WORKSHOP
Foreman: I will be available
with my tools in the workshop. Tool Kit
Contact mein case of any
problem in the machine.
Identify the principle and state two positive effects of following this principle.
Q.2. "Now-a-days, people of various nationalities work together in a
discrimination free environment, like
India-born Sundar Pichai is the CEO of Google" ldentify and mention any two positive
effects of the
management principle highlighted in the given statement.
Q3. Craft Industries has adopted a new policy ofcost cutting. Instead of
appointing
basis, it has started recruiting themas 'trainees' ontemporary basis in order to employees
on permanent
It immensely benefitted the company in financial terms.
avoid increment benefits.
However, within one month, the trainees started
leaving thecompany due to feeling of job insecurity. As a result, financial savings made by the
were spent in the process of new recruitment. company
() Which principle was not observed by Craft
() Whether company should continue with the
Industries?
temporary job offer in its new recruitment process?
losupport your answer, mention anythree adverse effects, which a
frequent company will face in case of
turnover employees?
of
{Answers at the end of the Chapter}
CASESTUDIES 2.3
Ql. Vaibhav Sharma was working as the Production Manager in Crescent Pharmaceuticals PVt. Ltd. lo get
his son admitted in school, he wanted to take leave from the office, but on the same day, an important
meeting with the Chief Executive Oficer (CEO) of the company was scheduled to discuss about some
new medicines to be manufactured. Considering thesignificance of the meeting,he did not take leave.
Ihe CEO appreciated his exemplarybehaviour as hegave prioritytothe organisational interest over his
personal interest. Name and explain the principle of management being followed by Vaibhav Sharma
in the above case. {CBSE, Delhi &Al Comptt. 2020)
Q. 2. M/s Fast Cool Industries (AC manufacturingcompany) asked its
employees to work overtime inorder to
meet growing demand of AC in the summer season. However, the
wages for extra time worked by them. As a result, the employees were not paid overtime
employees always felt dissatisfied and it led to
unhealthy relationships between the employees and
(i) ldentify the Fayol's principle not management.
(ii) Mention two other probable observed by Fast Cool Industries.
adverse consequences of not paying overtime wages to the employees.
Q.3. Mr. Prakash Chopra,General
Manager of M/s Kwality Enterprises (Leather bags
retains complete authority over
the subordinates. As a result, [Link] the activities of the business. No manufacturingiscompany)
unable to concentrate on core Prakash is decision-making
always engaged in day-to-day power given to
(i) ldentify and state the issues of the company. operational activities and is
(ii) How can Mr. management principle violated by Mr. Prakash Chopra.
Prakash concentrate more on core issues of the
company?
.1. For the last two years, Tulip Industries is not functioning smoothly and systematically. The relations
between management and employees are becoming bitter day-by-day. After a complete analysis, it was
observed that employees are not working effectively and efficiently and management is not fulfilling
its commitment of increments and promotions.
(0 Which management principle is being ignored in the given case?
(i) Can the problem be solved if only management becomes serious in fulfilling its promises? What
should be the appropriate course of actiontoachieve smooth and systematicfunctioning of Tulip
Industries?
Q.2. [Link] isthe production foreman ofSmart Kids Private Ltd. (kids wear manufacturing company). He
gets instructions from Mr. Aditya (Production Manager) to increase the production due to over purchase
of cloth. On the other hand, Mr. Kaantilal (Sales Manager)orders Shyamlal to slow down the production
due to unpredictable trendof market demand.
(0) Which principle of management is being overlooked in the given case?
(i) What can be the possible consequences of such a violation?
(ii) What should be done byMr. Aditya and Mr. Kaantilalto resolve the issue?
{Answers at the end of the Chapter}
CASESTUDIES 2.1
01. Sargam Enterprises import various computer parts from China and assembles them to make acomplete
computer. The total work involves three different tasks: assembling, labelling and packing of computer.
Each employee of the company independently performs allthe three tasks. As a result, no employee is
time.
able to gain specialisation in aparticular field and the company is unable to fulfil the orders on
overcome this
() State and identify the principle, which can be followed by Sargam Enterprises to
problem?
specialisation?
(ii) Will the use of this principle enable the employees to gain
managerial work also?
(ii) Can the company implement this principle in
manager in a vacuum cleaner company. He is given the responsibility of meeting a
Q.2. Mayank is a sales Mayank needs 20 sales executives.
target of 50
1 vacuum cleaners in a month. To achieve this target, 9 more
sales
executives under him and he is not given the authority to employ
However, he has just 11 company blames
able to sell only 80vacuum cleaners. The General Manager of the
executives. Mayank is blamed for this?
achieving the target results. Do you think Mayank can be
Mayank for not wers at the end of the Chapter}