Q. 1. The management of Vrinda Ltd.

strongly believes that the members of an organization should work towards fulfilling the common
organizational goals. This requires team work and integration of efforts of all individuals, departments and specialists. Thi s is because all the
individuals and departments depend on each other for information and resources to perform their respective activities. Managers need to reconcile
differences in approach, timing, effort or interest. At the same time it should enable all its members to grow and dev elop. Thus, there is a need to
harmonize individual goals and organizational goals.

1. Identify the concept of management discussed above.

2. State any three features of the concept identified in (a).

3. Identify and explain the characteristic of management which is reflected from the above para. (6 marks)

Q. 2. Sanjana is the branch manager of ABC Handicrafts Pvt. The company’s objective is to promote the sales of Indian handloo m and handicraft
products. Its sells fabrics, furnishings, ready-mades and household items are made out of traditional Indian fabrics. Sanjana decides quantities,
variety, colour and texture of all the above items and then allocates resources for their purchase form different suppliers. She appoints a team of
designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk. Although they looked very
impressive, they were more expensive than they had planned to sell. Average customer could not afford to buy it. Praising the ir effort, Sanjaja
suggested that they should keep the silk bed covers for special occasions like Diwali and Christmas and offer the cotton bed covers on a regular
basis to keep costs under control. Identify the functions of management which Sanjaja performs by quoting the lines the above para. (5 marks)

Q. 3. XYZ Power Ltd. set up a factory for manufacturing solar lanterns in a remote village as there was no reliable supply of electricity in rural areas.
The revenue earned by the company was sufficient to cover the costs and the risks. The demand of lante rns was increasing day by day, so the
company decided to increase production to generate higher sales. For this they decided to employ people from the nearby villa ges as very few job
opportunities were available in that area. The company also decided to open schools and crèches for the children of its employees.

1. Identify and explain the objectives of management discussed above.

2. The company is fulfilling the organizational and social objectives of management. (4 marks)

Q. 4. Nishtha is the marketing manager of a company selling laptops. She plans the target sale of 2000 laptops per month. She allocates necessary
resources to carry out the plan. She has six salesmen working under her. She works with them, guiding and motivating them to achieve the target
sales. At the end of the month, after comparison of actual sales with the target sales she found that actual sales exceeded t he target sales. She
rewards the efficient employees to motivate them. How does Nishtha prove the importance of management? Explain.

Q. 5. Sooraj works as a salesman in a company selling pet accessories and food. He has been given a target of selling 1200 units of the food packets
in a month by offering a maximum of 10% discount to his customers. In order to meet his monthly sales target, on the last two days of the months,
he offers 15% discount to his customers. In the context of the above case: Is Sooraj effective in his work? Explain by giving a suitable reason in
support of your answer.

Q. 6. Anju and Manju are good friends. Considering the cast that the activities involved in managing an enterprise are common to all organizations,
after completing their masters in business management, both of them take up a job at managerial level in different organizations as per their
individual areas of interest. Anju tales up a marketing job in a retail company and strives to increase sales where as Manju joins an NGO and works
diligently to realize its objective related to providing employment to specially abled persons. Both of them have to perform a series of continuous,
composite, but separate functions. On some days, Anju may spend more time in planning a future display layout and on another day, she may spend
time in sorting out an employee’s problem. Both Anju and Manju make conscious efforts to build a feeling of team spirit and coordination among
diverse individuals with different needs who work under them. The effect of their management is noticeable in their respectiv e departments as the
targets are met according to plans, employees are happy and satisfied, and there is orderliness in its functioning rather than ch [Link] context of the
above case:

Identify the various features of management highlighted in the above paragraph by quoting lines form it.

Q. 7. Esha works as the cost and risk management head of a company in power sector. As a result of her excellent managerial competence, the company is able to reduce
costs and increase productivity. The company belongs to infrastructure sector, where is re gular amendments are made in the government regulations and policies. She
holds regular meetings to ensure that people in her department are not only aware of the related changes but are also able to adapt to these changes effectively. This helps
the company to maintain its competitive edge. She motivates and leads her team in such a manner that individual members are able to achieve personal goals while
contributing to the overall organizational objective. In the process of fulfilling her duties for the gr owth of the organization, she helps in providing competitive services,
adopting new technology, creating more employment opportunities etc. for the greater good of the people at large.

In context of the above case: Identify the various reasons that have made management so important by quoting lines from the p aragraph.

Q. 8. Nikita and Salman completed the MBA and started working in a multinational company at the same level. Both are working hard and are happy with their employer.
Salman had the habit of backbiting and wrong reporting about his colleagues to impress his boss. All the employees in the organization knew about it. At the time of
performance appraisal the performance of Nikita was judged better than Salman. Even then their boss, Mohammed Sharif decided to promote Salman stating that being a
female Nikita will not be able to handle the complications of a higher post. Identify and explain the principle of management which was not followed by this multinational
company.

Q. 9. Sigma Ltd. is a large company manufacturing electric motors. The company has several departments – Production, Marketing, Finance and HR. Mr. Shashank, CEO of
the company set the target sale of 10 crore in a month. To increase the sales, the marketing manager, Mr. Ishaan insists on offering 10% discount to customers. But the
finance manager, Mr. Mohak does not approve such discount as it would mean loss of revenue. Because of dual subordination, th e sales manager, Mr. Anshik could not
achieve the sales target.

1. Which concept of management Sigman Ltd. is lacking?

2. Which principle of management has been overlooked by this company?

3. Which principle of management has been overlooked by this company?

Q. 10. ABC Ltd. is engaged in producing electricity from domestic garbage. There is almost equal division of work and responsibility

between workers and management. The management even takes workers into confidence before taking important decisions.

All the workers are satisfied as the behavior of the management is very good.

State the principle of management described in the above para.

Q. 11. Voltech India Ltd. is manufacturing LED bulbs to save electricity and running under heavy losses. To revive from the l osses, the management thought of shifting the
unit to a backward area where labour is available at a low cost. The management also asked the workers to work overtime without any additional payment and promised to
increased to wages of the workers after achieving its mission. Within a short period the company started earning profits because both the management and the workers
honoured their commitments. State the principle of management described in the above para.

Q. 12. Kushal Ltd. is a leading automobile company in which the various departments are setting up their own objectives witho ut paying any interest to the organizational
objectives.

1. Which aspect of management the company is lacking? What will be its impact on the organization?

2. Identify the principle of management which has been overlooked by this organization.

Q. 13. Telco Ltd. is manufacturing files and folders from old clothes to discourage use of plastic fields and folders. For th is, they employ people from nearby villages where
very less job opportunities are available. An employee, Harish, designed a plan for cost reduction but it was not welcomed by the production manager. Another employee
gave some suggestion for improvement in design, but it was also not appreciated by the production manager. State the principl e of management described in the above
para.

Q. 14. Khandelwal Ltd., a tyre manufacturing concern has been established for more than ten years. Having made good profits in the past, company wanted to expand
further and hence did not declare bonus for the previous year. The workers got agitated and trade union declared strike and demanded bonus and other facilities. The
management decided not to give into their demands. Which principle of scientific management is overlooked in the given case?

Q. 15. Hritik is desirous of setting up a small factory to manufacture different kinds of eco-friendly packaging materials. He proposes to adopt to logical approach to his
business rather than hit and trial method as he knows that this can result in tremendous saving of human energy as well as wastage of time and materials. He plans to adopt
paternalistic style of management in practice in order to avoid any kind of class-conflict that may emerge between him and the workers. Moreover, he plans to seek the
opinion of his workers before taking any important decisions and also offers incentives to them for providing valuable suggestions for the business. In context of the above
case: Identify and explain the various principle of scientific management that Hritik plans to apply in his business.

Q. 16. Gaurika has been appointed as the chief organizer of a weeklong cultural event. Being a staunch follower of scientific management, she decides to execute her work
by putting into practice the various techniques of scientific management. On the basis of several observations, she is able to determine that the standard time taken by the
security officer at the gat to check the credentials of each visitor is 30 seconds. So she decides to employ two persons on t his job for every function along with the other
necessary support staff. She considers the fact that every day, the functions will take place in three shifts of four hours e ach, therefore it is important to give breaks to the
support staff even in a single shift to take her/his lunch etc. moreover, on introspection, she determines that the best way to distribute refreshment boxes to the visitors will
be to hand it over to them at the exit gate as it would help to save time and eliminate any kind of confusion. In the context of the above case: Identify and explain the various
techniques of work study which have been put into practice by Gaurika.

Q. 17. ‘Study Buddy Pvt.’ Is company dealing in stationery items. In order to establish standards of excellence and quality in materials and in the performance of men and
machines, the company adheres to benchmarks during production. Moreover, its products are available in limited varieties, sizes and dimensions thereby eliminating
superfluous diversity of products. Identify the technique of scientific management which has been adopted by ‘Study Buddy Pvt . Ltd.’

Q. 18. Tina and Anshu completed their MBA and started working in a multinational company at the same level. Both are working hard. Anshu has the habit of backbiting and
wrong reporting about his colleagues to impress the boss. All the employees in the organization know about it. At the time of performance appraisal also Tina’s performance
was rated better than Anshu. Even then their boss decided to promote Anshu stating that being a female, Tina will not be able to handle the complications of higher post.
Identify and explain the principle of management that was not followed by this company.

Q. 19. In one of his principles, Taylor suggested that job performance should be based on scientific enquiry and not on will/wish or personal intuition of manager? Name that
principle.

Q. 20. The production department of Alpha Ltd. was not performing well on detailed analysis, it was observed that the workers of that department were overburdened. They
were forced to work for longer hours without any break. So the management planned to re place the production manager. They appointed Mr. Hari as the new Production
Manager. He observed the average worker and note down their times. He noted down the time they worked and the time they requi red to be fresh to join back the work.
Based on this observation, he set the break intervals for workers. He gave small breaks to workers to recharge their energy. Name and explain the technique of scientific
management used by Mr. Hari.

Q. 28. In a factory the toolbox was kept under the table of every worker, whenever worker needs tools he had to bend tape out tool from tool box and keep it back after use.
The newly appointed supervisor observed it and suggested to keep a stool near every worker’s chain where toolbox can he placed so that workers do not waste their energy
in bending again and again. Which technique of scientific management is used by New Supervisor. State its objective

Q 29. Eco-friendly products are gaining power as the consumers‟ awareness about environmental issues has increased over the years and they are conscious about
choosing products that do not have adverse effects on the environment. They are now more conscious about the carbon emission and climate change effects, and want
themselves to be „seen‟ as a green advocate among their peers. In such a scenario, it has become a challenge for the companies as they have to not on ly meet the needs of
the consumers but also ensure that their products are safe and environment friendly. At a result, there is growing need for better and advanced te chnologies to works as a
catalyst in this regard.

1. Identify the relevant feature of business environment being discussed above.

2. Describe briefly any three points which highlight the importance of business environment and its understanding by managers.