Biologic Why did they choose to

ID Age al Nationality Occupation

University play badminton?
gender increase height and
Interviewee 1 18 Male Vietnamese student (1st
University strength for arms muscles
year) This sport practice for him:
Interviewee 2 18 Male Vietnamese student (1st
patience, sharp-eyed
year)

University He once saw people

Interviewee 3 18 Male Vietnamese student (1st playing badminton at the
year) park
He wants to exercise
university
Interviewee 4 21 Male Vietnamese more, spend time with
student
university badminton court
Interviewee 5 19 Female Vietnamese friends, to go outinmoreLong
student
student (Van An (Cau long Sumo)
friends (because they
Interviewee 6 20 Male Vietnamese (Nguyen Tat To practice: strength,
study at different schools)
Interviewee 7 33 Male Vietnamese Thanh)
Doctor skills, intelligence
teamwork, fun to play and
Interviewee 8 44 Female Vietnamese Business connect
Not to getwith
boredpeople,
in free
High school compared to gym, she
Interviewee 9 15 Female Vietnamese time
Interviewee student frequently --> biological
25 Male Vietnamese Bartender
10
Interviewee clock is damage, needs to
40 Male Vietnamese Unknown Connect with friends
11
Interviewee pickle ball more often and
22 Female Vietnamese Freelancer
12
Interviewee switching between 2
28 Female Vietnamese Dentist His parents let him study
13
Interviewee University
21 Male Vietnamese Food and badminton
frequently, when
he only hehave
was
14
Interviewee student
27 Male Vietnamese Beverage small
time and he likes it
15 Oncetoseenplayonline
badmintonand shein
Interviewee student
Service morning
23 Female Vietnamese gave it a try and she likes
16
Interviewee (Architect Likes badminton
23 Female Vietnamese Office staff it
17
Interviewee He plays tennis more
46 Male Vietnamese Buyer
18
Interviewee often, he plays
body; Easy badminton
to approach
33 Male Vietnamese Event planner
19
Interviewee Badminton badminton since childhood
40 Male Vietnamese manager tournaments back then
20
Interviewee Late Trainer
Female Vietnamese (The Pizza Rest for a while due to
21
Interviewee 20s Badminton
26 Male Vietnamese Company, in Can
busyplay
workindoors
life; Come back
22
Interviewee Trainer
University Can
join meet many people
20 Female Vietnamese Intern
23
Interviewee studentat health
22 Male Vietnamese Ward Enjoys
school; atosense
improve of
24
Interviewee Marketing
23 Male Vietnamese committee teamworkhealth and height
physical
25
Interviewee freelancer company colleagues
28 Male Vietnamese IT health
26
Interviewee Pharmaceutic
26 Male Vietnamese Fun
27
Interviewee als
University school
20 Male Vietnamese join
28
Interviewee student Good for physical health
26 Female Vietnamese Accountant Suitable for her physical
29
Interviewee University of More
20 Male Vietnamese healthchilled and fun
30
Interviewee Finance -
University Not too heavy like other
trending
24 Female Vietnamese
31
Interviewee student Invited by
groups herpeople)
(8-16 friends
28 Female Vietnamese Banker
33
Interviewee Tax She also runs
small, there’s no -->specific
finds
30s Male Vietnamese This sport has team spirit
34
Interviewee Consultant
University reason
22 Male Vietnamese and
family play so he spirit
antagonistic play it
35
Interviewee student
16 Male Vietnamese Student too
36
Interviewee now developing in VN
33 Male Vietnamese office worker
37 easy to approach in every
Interviewee too much so it suitable
41 Male Vietnamese architect hobby
38
Interviewee with hisand
agehe played when
22 Male Vietnamese sales
RMIT he was a
to make the child
connection
39
Interviewee
20 Male Vietnamese University with more relationships
her husband played it and
40
Interviewee
31 Female Vietnamese student
business good
she forithealth
41 easylike too can play with
to play,
Interviewee performance
26 Female Vietnamese friends
play with friends and
42
Interviewee marketing
office worker
25 Male Vietnamese suitable with his ability
43
Interviewee in the airport lot and it also easy to
27 Male Vietnamese marketing
44
Interviewee financial reach
people played badminton
28 Male Vietnamese
45
Interviewee advisor
product so he play it too
28 Male Vietnamese played
His since
father childit then he
played
46
Interviewee design
14 Male Vietnamese student also play
47
Interviewee her friends invited her to
25 Female Vietnamese office worker
48
Interviewee selling play
timestogether
play to find new
23 Male Vietnamese RMIT know
49
Interviewee products friendsthis
on sport
somethrough
18 Female Vietnamese University her parents
50
Interviewee univerisity purpose of interacting with
22 Female Vietnamese student
51
Interviewee student of friends
purpose of interacting with
25 Female Vietnamese freelancer
52
Interviewee friends
but she lose so she want
22 Female Vietnamese
here for 2 manager
53
Interviewee marketing for to improve it
37 Male weeks; and
54
Interviewee the brand
Elevator he got injured because of
28 Male will live in
Vietnamese
55
Interviewee South-East Engineer
manager at a football so he changes to
50 Male university for health, happy, good
56
Interviewee Asian chemical
21 Female Vietnamese medical
senior vibe, good
for fun, playcommunity
with friends,
57
Interviewee
27 Female Vietnamese student
account flexibility
58 bc his friends play so he
Interviewee agency
27 Male Vietnamese office worker play
59
Interviewee play badminton as a team
27 Male Vietnamese IT bc
60
Interviewee so his friends
he play tooplay so he
19 Male Vietnamese student play
61
Interviewee restaurant she ikes the sport
31 Female Vietnamese independent
62
Interviewee manager she simply likes the sports
50 Female Vietnamese business/hou the well known sport for
63
Interviewee
31 Male Vietnamese sewife
doctor his industry
64 beside physic, also about
Interviewee
33 Male Vietnamese doctor flexibility.
65
Interviewee university indoor sport so he cant
20 Male Vietnamese
66
Interviewee student
university avoid
easy to sunlight
play
21 Female Vietnamese easy to play and avoid
67
Interviewee student
43 Male Vietnamese real estate outdoor
health and weather
play with friend,
68
Interviewee
30 Female Vietnamese housewife bonding
he only know how to play
69
Interviewee
47 Male Vietnamese engineer this sportbody, and avoid
physical
70
Interviewee
34 Male Vietnamese office worker sunlight, family and friend
71
bonding
How long have How they know experience booking How would they
How often they
they played about this court? slots in this
He would choose prefer to experience
He prefers booking
Through friends come here?
badminton? 3rd time there badminton
another court court?
if his booking
in-personcourts?
with the
Google search, Through calling
friend wouldn’t staffs
close to his house 1st time there Difficulties: wait for
the staff to answer
Face-to-face booking
Through friend (his with the manager,
friend learn self noted on the
4 times/ week
badminton there) board (because he is
also a staff there)
platforms
near his place, price available courts at
1 year player Comes frequently He doesn’t like
is affordable
Through friends specific time that he Prefer booking
2nd time there calling and in-person
no issue related, help through calling
Prefer times that
1 year player him
groupsturnonline
on the lights
Through online offer
Mon, lower
Wed, priceFri/
10 years when
Staffs arecome
he friendly,
groups week
Tue, Thu, Sat/ group will book the
1 year player Through friends reply quick
1st
week time, will court and then split through Facebook
come back page, social media
highschool (10 2nd time
frequently there then confirm through
platforms
years) with a Through Facebook Zalo
His friend’s house is At least 2 times/
page
near by week
Her group play here 3-4 times/ week Through Convenient Zalo
6 years
Through friends
Play again after 1 times/week Through friends exactly the time
a long break Friends invite him
7 years Group of friends in 1 times/ week which
Prefer court
calls, iszalo
Through calls available, no need to
1 year player district
Through 4 online Tue, Fri/ week Provide customers Expectations: fast
most in all of the responses
3,4 months groups needs, slow reply
Play since high company’s courts she knows The manager of the
1st time there when
company message/chat,
book the
school badminton
by and introduce His friend booked the
1 month player 3 times/ week court
the court to him regularly every court
group) them (they are not available courts; and
2-3 months morning
every noon on:and
recommended
here to teach some the
acquaintance - the staffs can manage
one who
Above 20 years would know many Mon,Wed, evening on: Fri
Mon,
this court when owner of this through an
More than 10 of his students Wed, Fri booked other courts
courts) her company application; easy to
years
More than 10 his friend Around 10 through
through an Zaloapp
& (in He prefer booking
They come here held competitions track available slots;
years
Around 2 times/week calling
Does not come Never booked this hotline through Zalo
They come here
badminton often; every Mon, every evening on social platforms
months
More than a here often court before
today for a him this Wed, Fri
introduced Mon, Wed, Fri provide similar good-
year (found on Google
friends
Nearly 10 years court After
Oncehis injury: Maps)
a week Usually--> book
quickcalling enough booking
Prefer an app -->
More than a friends finds it inconvenient
response; easy to
2 times/week easier to track
year Found on Facebook to check available
2 years Found on Google 3 times/week Zalo
before - great service available slots
Stopped for 2
(internet browsing) First time here
Sometimes on It was his first
years, and friends Haven’t booked here
Live near (in D7) weekdays
he come today if there session in a
before
on his own; usually
2 years This is a popular are
as aavailable
WIG player;
here; But they the one whowhen posted know which slots are
time experience introduce
court come withhere
his sometimes
Know through will
here;come
quite far have a large friend available --> save
playing they ask, no courts communicate there
Nearly a year facebook frequently
from her home group (6-8 people) to than the other 2
then he saw this
Plays as WIG today Around once a time
bookfor thehim he will Current badminton
court
20 years court has some
his brother invite 1 times/week
Friday/week Haven’t booked here He recommend
use will choose the
2 years available courts
him to play there so 6 months played him when he under building an app for
until now he often came available time frame
About 7 years together there 16 and doesn’t have
near hiscenter
the city houseso it here
Every Saturday booking
3 years the bankthrough
accountZalo
near his company morning
 know through a want to book
Every Saturday booking, his friend
about a year badminton group in through texting on
stop for a while, near work place morning booked
Booking through
facebook once a week phone
he playing know through his website
his friend booked calling, suggest
2 years friends
city so she can twice a week
fixed Tue, Thurs, normally she booked app booked through
for booking
about a year invite friends
her friends to it
found suggest booking
more than a Sat through
every Saturday, and she booked in zalo would be great
come
on here
facebook to play through zalo is good
year near his place and 11am booking
monthly through zalo
Every till 2pm
Saturday enough
a year his
his friends
friend invited because the staffs
morning
Every Saturday through zalo
nearly a year him to play here answer is fastand
so he answer fast and let
morning booking,
booked inhis friend
monthly him knowonline
whichwould
time
company invited he came here booking
6 months booked
booking
him
saw to play here
it online first
he cametime here be
wantgood
booking by
22 years play his friends so first time calling
2-3 times a week, already, directly book both online on phone
and
1.5 years he know
her friendthis court
invited haven’t do the
more than a 12am till
she came here 3pm at the court direct are good
suggest booking
she to play
saw it online on here booking
haven’t do the
year
more than a first time
come here some through hotline,
want booking byzalo
facebook booking
zalo but if the staffs
year
played since times
she often come calling on phone
want booking by
don’t answer her, want booking by
5th grade also because it near here to play her friend booked calling on phone
about 2 years once a week she will calling them calling on phone
her house here want booking by
competition recent play here her friend booked because
saw she booking through calling onitphone
fast or
onceitso
online on
she know not
2-3 often
times want booking by
5 years facebook because it far facebook online
calling on phone or
app to find the group booked on
played since from her house so he can: select
online
back in his
badminton
Know through a -- First time
courts behalf of everyone
court, selectcalling
slot, as
> came here to get 4 times for the book
else a court here He prefers
Nearly 1 year friend he can’t text or call
more than 10 badminton last times
app that 2-3 3 weeks per (Theyare
there playprivate
as WIG) it is faster
Plays as a WIG the staffs, the best
years social medias:
foreigner ig, fb week
can use: 1 per week or group and public
she booked through prefers
way for calling,
him is to
9 months (friend post) once every 2
through her grp text
her on
she Zalo
only shared quicker
3 months weeks
friend He booked through prefers calling
money
though friends sometimes even
11 months every week texting
They have on Zalo,
neverstaffs calling can also
through friend every Saturday didn’t pickup his call.
1 year book
They a court
have here
never prefers calling
prefers texting
through friends night
1 month every Saturday They book a court
have here
never because he is
through friend prefers
introvertapp, no
3 months teacher/trainer; 2,4,6 Wed, Fri
Mon, book
a courta court
here, here
played human contact
she’s learning also plays with her teacher usually prefers He thinks calling
calling and
pingpong through colleagues calling hotline
2 years badminton here her friends and books the courts
usually texting are pretty
more than 5 through friend number
They have andnever
texting prefers facebook,
usually 2-3/week much the same
years through friend book a court
They have never here zalo,
prefershotline
booking
6 months 1-2/week They have never
through friend book a court here through an app
7 months came here once book a court here prefers calling
through friend usually (3 Booked through an Prefers texting
6 months search online near time/week)
3-4 time per app and Zalo texting through Zalo
Prefers texting
6 months court Texting through Zalo
through friends week 5-6 time
usually through Zalo
30 years Texting through Zalo
through friend per week yes, reply fast zalo texting,
10 years usually
facebook
about the current
Affordable price
for a court
(There are 2 types: Their expectations about
of the
that is badminton
close to city
personally Standard
privacy court: in the open this place.
center
courts?
center Not much expectations,
He The staff recommend for
50%went their with
discount for a --> however, it’s not very pricy
the courts meet the
them to play at the standard
students
Quite higher when average needs like any
court instead of the private
90k VND iswith
compared the the
price other courts
court
that is not discounted
average
yet
But affordable for
Not much expectations
places that is near city
center
echo sounds when the
Prices are affordable because he wants to have
Cheaper compared to Choose private court with racket
Clean, hitswide,thethe shuttlecock
distance
privacy while playing
other courts because it’s more eye he doesn’t
between two like the are
courts
smaller than the standard No dust on the mat,
district 4,7,8 (the price catching not close theto each other
Affordable for workers, ones so it create loud noise because shoes he
at these districts are the He doesn’t care which type his comment: this court
when they hit
quite pricy for students of court, as long as it’s the shuttlecock uses are specifically
has a decent distance to
As workers, . the price Her friend
available booked the other places are
The lights are at enough,bigger
range is no big
with friends deal
so it’s standard court This court is hot during
He choose private court More airy,
Have cooler
available courts,
cheaper
equipments are new
because there are less place to hang out with
Split with friends because private courts are Wide
the billamong
Affordable people, he’s shy friends
No roof leaking, floor is
average
Affordable courts more suffocating, uglier, the
Book standard court not
Airy,crooked
fun
Affordable, suitable for Affordable easy
her Airy, cool
Affordable, not pricy Book standard court because navigation
Affordable among Book
is good standard court because Metal roof makes it hot
atmosphere,
but it’s okay for thehim
roof here
average
Affordable,courts
discount for it’s crowded,
Doesn’t care fun, which hecourt
doesn’t
she is high, airy
like private to, the staffs Not much, better than
students is assisted
average courts in this organize the court for her other courts
More airy, cooler
area
Affordable Booked the standard court compared
No expectations,to otherhe’scourts
to other courts (within courts,
becausemore energetic and newbie to badminton
it’s cheaper enough for their needs
this time: Friday fun (the atmosphere
Does not prefer any court in great (facilities,
Normal, (they don’t needparking
more
morning)reasonable private
area; as area
long isahot
s and
it’s space, atmosphere,...)
Reasonable for this high ceiling
hour (Friday morning - available Does not to
lights not have any further
bright
Cheap & reasonable
90K Clean courts
Nice VND)
court for the badminton court mat still
price Moderate
Expect: lightings (not
current price
But she thinks this court booked the court with fixed Lightings
Reasonable Good matnot too bright
in available courts (the
Reasonable for groups timetable here in the Nice atmosphere
No bumpy mat
be higher than many currently is the standard one;
of people reason; usually Good court ground
courts (due to its don’t know that book
there are the good, new condition (new
Reasonable whenever there are available mat, airy space,
Atmosphere good
should be
central location)
He was not the one would
cooler be brighter
who booked so he Didn’t expect the roof
for herknow the price
didn’t She was not the one who Bright
would be leaky in some
who booked so he booked; does
He was not the one who not know Did not expect much; as
Spacious
didn’t
this know location
central the price booked;
She wasdoesnot the notoneknow who Airy; cool
Good facilities (mat, net,..)
Haven’t known the price booked; does not know Roof isthe
about a bit
courtleaky
Reasonable
yet for courts Mat
She is in good
cares more condition
about the
available one
that is near city center Has decent roof
Affordable for him As long as
Choose there are
standard court Clean
Not windy
because
because the
he lightplays
only is good and Comfortable
there
suitable prices
Normal with the not too bright, also the sound clean
the staff than
is better choose thethe court for Spacious and airy space,
standard
average in D1
him clean
suitable with the
he think that the private court facilities are good with the
facilities here expectation for the court
cause he his friends is
thedarker
private than thetoo
court outside
crowded price
because the experiences
pay for him
because it have the andthink
he hot 2 court areas are the too many feather on the
while playing is important
discountprices
for students not
same choosing the private flooring
suitable she hadmat
no expectations
court because it not airy like
average but still high the for the court
the staff
outsidechoose
courtthe court for good facilities, good light,
suitable,
price cheaper than her court
airy need to be airy, big
the private court make he
other court he had been parking lot, good facilities,
suitable prices feel cramped,
he play with hisnot airy so he court is next to each other
friends spacious,
but cleanof so it
doesn’t the not
courtin have
front to be
suitable prices court yetknow why
but he think it not easy to see thelooking
spacious, nice
Doesn’t know the prices airy andwith
he play not to
hismany
friendscourt
so he for
not the
too court
hot because the
suitable prices doesn’t know why
he say private court is cooler court already have what it
the court should be clean
suitable prices than the choose
the staff outside the court for for the court suggest the
but after know the her
he play with his friends so he light he hadnotnotooexpectations
bright would
prices, he think it she think because she
other court she know doesn’t know why for thecourt
of the courtonline so she
suitable booking too late so there
near
been her place she play with hercourts
friendsleftso think
court the courtwhen
section is notshe
too
only the private
suitable prices with
good facilities so this she
she doesn’t
haven’t know
book the whyprivate booked
she hadbecause it too
no expectations
everyone she had no expectations
suitable prices one
same but sheinwill
price try court
both for the court
for the court because it
areas
courts Court should be in good
Reasonable perfect with her
But he would like good court, airy, spacious,
reasonable area because it isto try; He
more airy, condition
court prices because he booked good vibes between
crowdedon behalf
and easier of to no expectations
booked through an app everyone in the group players
for him,badminton
he come here to
quality court,
student,
and play suitable for
with a group so he thinks both are the play just for relaxation
prefered the private courts her expectation was the
employment
reasonable people standard court for her team the pricesitting
is notbenches
gonna are
reasonable but she personally prefers face
not too brightnot
across andby side
reasonable prefers standard courts as it spacious, airy
more spacious as it is hot
reasonable is more airy and spacious
any type of court is alright have aircon
reasonable prefers standard courts;
near her house
reasonable more
prefers spacious
standard and airy
courts;
reasonable more spacious and airy don’t have any
the staffs picked the court
reasonable expectation
the staffs picked the court spacious and airy, not hot
reasonable Their friend booked the court just need avalable
reasonable so they
Their don’tbooked
friend know the court playable court
clean, comfortable, nice
reasonable so they don’t know
Prefers private court; it is court with good staffs
clean, comfortable, nice
more crowded and
some other courts; plus prefers standard courts; fun court with good staffs
courts which have no high expectation
point: also has more spacious and airy don’t have any
better facilities
reasonable expectation
don’t have any
however this court has
potato potato expectation
 Did they see/notice Have they interacted impressions about
difficulties while
the instructions with the staff? And how this badminton
navigating
entrance (at the way
the T- in? Hard
boardto find the Haven’t
was theirtalked to the
experience? Size:
court?wide
Easy for road)
junction him to navigate instruction board staffs
About the seller in the
on google map
cafe, he thinks they are No impressions
Easily mistaken with the
friendly
beside court wide (the biggest
court in all of the
Easy to navigate Hard to see the About the manager
courts he’s been to),
instruction board He’s friendly
airy
have to navigate
Not much interaction times of the day -->
through alleys which is
beside court with the staffs very
Quitenoisy
harder to find,but turns Not much interaction spacious
out, it’s at the right of
Easy to navigate Hard to see the with the staffs
Friendly in most days, compared to others
courts in rainy days
Easy to navigate, near instruction board most of theinteraction
Not much staffs there which would cause
traffic is smooth, Suitable for him
his work place there’s Hard to see the with the staffs
entrance is rude when center, clean, wide,
no small roads or
Easy to navigate instruction
Easy to seeboard
the he doesn’t allow grab affordable
tortuous alleys Friendly, good overall Spacious,
T-junction of Hoang instruction board days, hardairyto book
Hard to see the
Dieu road and the Cafe seller is friendly available court
instruction board
beside
Easy tocourtnavigate Good overall especially in
Spacious, airy
Easy to navigate on Spacious, good
Friendly
google map Good overall, security overall
Hard tomistaken
Easily navigatewith the Good than
Wider overallhe
Hard to see the guard is friendly
The security guard take
beside court, getwith
Easily mistaken lost the Hard to see the expected
instruction board the money before Good overall
beside
Easy tocourtnavigate on instruction board Receptionist is friendly
Hard to see
(doesn’t the
care) Not much interaction above, easy to look
google map
Easy to navigate instruction
Hard to seeboard
the with the staffs at the shuttlecock,
No interactions Wide, airy, cool
Easily mistaken with the instruction board No interactions, only for Good overall, clean,
beside court They don’t payment new
they came here (got Haven't interacted with feel alright about
read/notice the
confused with TPro
navigate; There’ are find the instructions the staff everything
instructions board
already signage boards board hard to see; Does not have any
Quite hard to find the Never interacted with
He changes in her
waycame
in here before the staffs
Staffs are friendly and courts
the new courtsignage
(TPro), so impressions
Easy to find; talkative Waiting
he does not experience Never interacted with Spaciousroom
and hascoolAC
board
He also is agree
easy to see
that instructions board Has many
the
Not staffs
much atmosphere
Using people
many Googlewho Maps is placed rightnotice
at the courts/areas
Does NOT interactions/conversatio courts
signage board to
new to this place might thelead in entrance -> Easy to
Easy instructions Alright and friendly Lights are not too
(bettertothan
navigate
finding way Instructions board is New mats
board Staffs are nice low
Good
easy to see Clean service
Easy near)
lives to navigate Alright Has many courts
Spacious
Didn’t notice the
He
Easyusually play at TPro Didn’t notice at first;
to navigate Haven’t Aesthetic
Pretty much the
instructions board
court --> so he already Doesn’t need to Staffs are friendly Airy
same with other
Instructions board is court in [Link]
Google Maps read courts
Easy to navigate large and easy to Haven’t Thanh - Nơhas
she Trangcome
Didn’t notice the Staffs are friendly; and professional
Long badminton the
and
But can easily mistake find Good lightings
instructions board solve problems quickly atmosphere is fun,
with TPro court Staffs are friendly Bright, Clean
Normal; Same like other compared to other
he has google map He talked to the owner
Easy to navigate average courts
Haven’t seen the of the court before and Spacious
Staffs Clean
Easy to see
so he know the the way to He hasare okay
played Cool
instruction board spacious, airy, good
came here badminton with the
found looking
he sawit theeasy instruction He have seen the the receptionist
staffs andnice
and they are Spacious and clean
instruction board online staff is nice
Easy to found cause he he had talk with them
near work place so it the
courtfacilities are and
look great good
live nearby He haven’t seen the when
much buying
attentionwater
on the
fast for him to get there new
easy to found instruction
He haven’t board experiences
seen the Haven’t with the
talk with the than other courts he
instruction board staffs talk with the court look great and
have been
Haven’t
easy to
easy to found
found because new
staffs
Haven’t talk with the parking lots
she played here since it nice
name
opening of two court is He haven’t seen the staffs convenient
crowded, enough
the cleaning
he had staffthe
talk with
different
because the sign is instruction
instruction board
board facilities
airy, not too light
sometime
staffs and theytake
just their
are very
not easy too find and
obscured already but seen
haven’t
He haven’t the Haven’t
nice talk with the
difficult for new people spacious, airy
Easy to found instruction
instruction board
board staffs
Haven’t talk with the
Good
clean, Light
good light,
Easy to found already
He haven’t seen the staffs
but haven’t Haven’t talk with the
good looking
Easy to found instruction board
she haven’t seen staffs
the receptionist staff is
Spacious
court look andgreatclean
and
because the sign is the
He haven’t seen the nice
instruction board Haven’t talk with the
new
Good Light, good
obscured
Easy to found instruction board
she haven’t seen staffs
Haven’t talk with the
because the sign is she had talk with the facilities as her
the instruction
she haven’t seenboard staffs good light and have
obscured, get lost staffs and they are very expectation
the instruction board clean,
many courtgood sections
light,
Easy to found
between T12 and Tpro she haven’t seen nice good looking
because the sign is the instruction
she haven’t seenboard already but that time airy,
not good light
came
obscuredby Grab the instruction board she came here at 5am
the staffs
There’s also a signage Pretty nice court
So far so
haven’t good; nowith
interacted the most court slots
board
easy toofnavigate
T12 at the easy to see
map, and he lives near he doesn’t see the haven’t any staffsinteracted with than any other
yes,
here bc its near her instruction board the staffs
she did not see the the canteen staffs are spacious, high rooft,
house
a bit hard bc of the instruction board very
someniceare not really high quality
other court she just noticed now very spacious, airy
easy happy but is
the janitor shenot very spacious with many
he didnt see it
not really easy at first nice courts
the same with any
have not seen it staffs are ok
mistaken with the other staff are friendly, other
a lot ofcourts
courts, new,
have not seen it
court
mistaken with the other normal experiences good courts
she saw the address, have not seen it staff talked
only are friendly
to parking crowed,
satisfied quality court
court have not
she didn’t expect it staffs; and they are nothing as she has
yes,
wouldgoogle map all the seen/notice it
be located normal tried a double
have not seen it staff are friendly a lot of courts the
yes haven’t interacted with
havent seen it nice, clean and airy
mistaken with the other the staffs
normal experience with surprise that the
havent seen it surprise that the
court
mistaken with the other the staffs
normal experience with place is so spacious
havent seen it place is so spacious
clean, comfortable,
court
yes, google the staffs
staff are friendly and
nice loomy
court with good
yes, but not convinient normal experience with staffs
nothing to impress
for grab bike users
yes instructions board the staffs
staff are friendly nothing
spacious, impress him
yes, google as there usually
yes staff are friendly comfortable, private
better everyday
many times, Their
Do they feel safe to put Some given additional
has anything recommendations for When he run on that type of
their belongings
as a group there?
so that they The price is doubled information.
about their
No changes improvements. mat (hexagon mat),courts
it would
can alternate watching Add air conditioner
compared to other Compared to other in
Safe because he didn’t Change floor color to prevent injuries
the city, depending on the
bring valuable things gray because he likes time of the day, the price
that color would be different
Feel like People usually book through
home after a Safe, he put his stuff in Add air conditioner calls and zalo, face-to-face
long time the cafe Customers don’t usually
there book through facebook
once there but when he are quite vivid may cause
No recommendations
came back after would be more airy difficulty in looking but the
Safe, comfortable
come to their area while facilities are(from
at good
and cooler her
playing + private court condition
Small shop selling likes to play with group of
Safe, havepeople
have less securityto the Staffs couldequipments
be
badminton players that are the same
cameras
to benches so there‘s Small shop selling city
such as shuttlecocks, levelcenter
as himturns into pickle
not much people can badminton
there equipments ball courts
Safe
Safe, he trust the Lights need to be
shuttlecock
Fix Lights are too bright
manager Distanceleaking
roof between in rainy
2
Safe days Roof leaking in rainy days
there’s once a stranger
watch outand
at their More ventilators fans
come in stole
Changes: belongings No recommendations
courts need to be
Safe,
Could haven’t
distributelostmore
crowded, a wider Far from his home
anything
Safe, haven’t lost Have benches to sit down,
lot noisier
No changes Water bottle price
No recommendations Better than other courts, new
anything board easier to read good condition
Safe facilities, color of the mat is
phone on the benches Lights Reply messages
need to befaster less opaque
and wandering
He would keep around
his eyes bright
because he’s from the and distance between 2
on With the current price, courts is wider compared to
their own belongings in U.S
the belongings
everything
changes will is affect
good and
public
Normal reasonable
many elements within
who
Feelscomes
safe. alone for professional
space (light, air,...) Phú Thuận court in D7: can
impressions; Players usually
Feels safe; sincecare
eacha the
Feathers from
tournaments book slots through an app
everything is lot about
court
Does has the own
feel its
game; so it
safe area shuttlecocks should be She shared that other courts
still in good and bench everything
cleaned more regularly sometimes have bumpy mat;
Nothing Believes in others’ number of walk-in guest
accompanied No needenough
is good
changes manners and blinding
players lightsa lot; so it
are quite
For
othernow, he feels
reasons safeto No need
related
through time Haven’t lost any entertainment after the
would be hard for metal
roof material: them toroof
He forgot his belongings work so the He shared a place that has
Nothing belongings yet he Would be great if he
once; and when Cheaper drinks
changes
with more could check the price
came back nothing was Cheaper parking fee
Feels safe
fans Lights should be
Definitely Cleaner restrooms
Feels safesafe the time
higher (current height
easy to
For now haven’t lost More
No fans --> cooler
comments on staffs
go/navigate He believes all
anything The roof isbecause
or service a bit leakyhe
badminton
stand on the courts have Fix the leaky roof
opposite haven’t experienced
Nothing side ofworried
Quite the bench can
about the More fans --> cooler
changes Until
safetynow
of he feels
her safe Nothing for now
belongings
still okay so Tpro court
as he hasn’t lost No need to change
he still
No changes Safe because it has Light is quite bright,
anything anything
until now cameras should be low satisfied
he’s a bit
Nothing he haven’t lost any with it until now
because he only
make the air inside play
too
changes
nothing things since
Take care ofhe
hisplayed
own at weekend and
hot in sunny days, he he still
changes belongings
suggest to make the
 can not rate because he
have
haven’t to lost
takeanycare of his no need to change many court section to play
nothing own belongings
personal belongings so no need to change
feathers on the flooring like other court he have been
changes
nothing itFeels
safetySafe badminton mat, clean too
changes Booking through an
nothing she haven’t lost any the the prices of the court from
appmatso itmore
could save
changes
by expand things since she played turn on so people Mon to Fri
the man who(morning
run theto 4pm)
Feels Safe more time.
the private
nothing he haven’t lost any wouldn’t
hot in sunny be hot at he badminton
days, court fixed the
needs he want.
changes when
thingshe forgot
since he played suggest to make
nothing cause injuries for the the staffs will change the
somethings and he he had went to many
changes section so ittoeasy players
came back taketoit,see
it ventilator so it could badminton court and it very
play with his friends
the belongings, he feelso make the air not too
they can watched the The light is too bright crowded and cramped
nothing belongings
Feels Safe while he no need to change far with his house
changes the parking lots is too in D7
Feels Safe
nothing while play here hot
much onbut
theifsunny
there day
more she want the booking should
changes even therebetween
the space are two security guards
private court would good facilities, rubber court
maybe
courts is big so it easy should should be havebrighter
more would be better than
Feels Safe
Safe for her when play ventilator
change the hallway is too small
in group should have more
Feels
It’s hissafe
first time here; AC she live in D8
ventilator He shared that badminton is
nothing nothing much; pretty Bigger fans/more fans
always
much safe put them within renovate
on the side the roof so it also very popular in India
changes for badminton group to join and
his eyesight and people stop leaking during
now yes, he feels safe more airconditioner play together.
yes, he feels safe;
wants more discounts he also believes sometimes,
people are friendly and
yes,
happy she feels safe; her for as ituniversity
blured out students
the SC
friends are around
has not think about it have the parking
reduce price a bit
until we ask expand for more
yes,
doeshe notfeels
feel safe
very safe, courts so it easier to
should add AC
50/50, bc it is too
bigger parking roof
more lockers
spacious
does notthey feelcan
very safe
groups look clearer board middle-aged, so she needs
currently too hot
out for one another’s to play with instructions and
other
more things
fan are alright
stuffs
yes he feels safe proper training, guiding; or
brighter lights paths
wider walking
yes he feels safe a bit hot courts
between
does not feel safe more lockerbike to go
allow grab
does not feel safe clearer
inside navigate sign
yes a bit hot
evenhe feels safe
though there are nothing
allow grab bike to go
cameras, there
does not feel safe; are inside
blind spots
because there areand many more
nothingcameras
always
yes feels strangers
safe more courts
 Biologic Why did they choose How they know about experience booking How would they prefer to about the current price difficulties while Did they interacted with the times, has Do they feel safe Their
have they How often they come Standard court: in the Their expectations about impressions about Some additional
ID Age al Nationality Occupation
University to play badminton?
health: increase this court? slotswould
He in this badminton experience booking
choose of the high
Quite badminton
for him they navigating the see/notice the staff? And how anything about to put their recommendations
Interviewee played Through friends here? He prefers booking in- openlikearea privacy
with 8 this
center place. entrance this badminton court? price is doubled information.
1 18 gender
Male Vietnamese student (1st This
height andpractice
strengthfor court? court if his
another courts? courts?
personally --> however, it’s not way in? (at the Hard to find board
instructions the Haven’t
was theirtalked to Size: wide their so that theythere?
belongings can Thefor improvements. type of mat (hexagon
1 University sport Google search, close 3rd time there Through calling person with the staffs 50% discount for the courts meet the About the seller in No changes Safe because he compared to other courts in the city,
Interviewee year) (1st him:for arms muscles friend wouldn’t He went their with a for
verythem
private to play at the pricy
for them
T-junction
google map road) instruction board the staffs alternate Change floor color to mat), it would prevent
2 18 Male Vietnamese student
University patience,
He once saw people sharp- to his house 1st time there Difficulties: wait for the students average needs like any the cafe,
About the he thinks No impressions
court in all of the Feel like home didn’t bring depending on the time
2
Interviewee friend learn noted on the board But affordable for standard court instead Easilytomistaken
Easy navigate Hard to see the gray air
because he
3 18 Male Vietnamese year) eyed
student (1st playing badminton at 4 times/ week staff to answer 90k VND is the price other courts
Not much expectations they
managerare friendly courts he’s been to), after a long time Safe, valuable he things
put his Add conditioner face-to-face
of the day, the price
3 badminton there) (because courts he is also a platforms places are is near city court because he
thataffordable instruction board Not much phone
stuff in once
the cafethere other courtsdon’t
Customers are quite
Interviewee university
year) more,
the park spend time with his place, price is available at Prices racket hits the shuttlecock through alleys He’s friendly times
airy of the day --> there No
4 21 Male Vietnamese badminton court 1 year player Comes frequently He doesn’t like calling and Cheaper compared to Choose wants toprivatehave privacy interaction
much with but when he vivid may cause
4
Interviewee student
university friends, to go outin affordable
Through friends specific time that he Prefer booking through
court Clean,
he doesn’t wide, likethethedistance with whichthe is beside
harder Not very
Quitenoisy
spacious recommendations
5 19 Female Vietnamese Long An (Cau long 2nd time there in-person booking other courts while playing
because with eye between two courts are court but turns the staffs with Safe, back after that it would be more difficulty in looking but
came comfortable
5 student
student (Van friends (because they 1 time/ week standard it’s ones moreso it No dust on the mat, interaction
Friendly in most compared to others their area while facilities
airy and are at good
Interviewee Sumo)at different related, help him turn on calling in district 4,7,8 (the catching not close the to each other Easy
out, it’sto atnavigate
the Hard to see the the staffs courts in rainy days cooler (from
6 20 Male Vietnamese (Nguyen Tat study
To practice: strength, 1 year player Prefer times that offer online Affordable for workers, create loud noise when because shoes he days, most of the playing + private condition
6
Interviewee Through online the lights when he come price at these districts He doesn’t care which his comment: this court Easy to navigate, instruction board Not much which would cause Safe, have less badminton
group of players that
7 33 Male Vietnamese Thanh)
Doctor schools)
skills, intelligence 10 years lower price 90k/hour
Mon, Wed, Fri/ week A Staffs areinfriendly, reply they hit the shuttlecock
quite pricy for students type of court, as long has a decent distance uses are specifically to near his work staffs therewith
interaction Suitable for him court have Staffs could be are the same level as
7 groups person the group security cameras Small shop selling
equipments such as courts in city center
Interviewee and connect with quick As workers, . the price Her friend
as it’s booked the other
available The lightsplaces areare at bigger
enough, smooth,
place there’s Hard to see the the
the entrance
staffs is center, clean, wide, so there‘s not him into pickle ball
8 44 Female Vietnamese Business Not to get bored in 1 year player Through friends Tue, Thu, Sat/ week will book the court and badminton turns
8
Interviewee High school people, compared to 1st time, will come Facebook page, social range
with is no big
friends deal
so it’s standard court This court is hot during no small
Easy roads or Easy
to navigate instruction
to seeboard
the rude when
Friendly, he
good affordable much people can there
9 15 Female Vietnamese free time then split the bill for More airy, cooler Spacious, airy Safe equipments such as courts
9 student highschool backtimefrequently Prefer calling and then
media platforms cheaper Have available courts, instruction days, hard to book
Interviewee frequently --> 2nd there equipments are new court because there of Hoang Dieu Hard to seeboard
the overall
Cafe seller is Lights need to be
Safe, he trust the shuttlecock
10 25 Male Vietnamese Bartender (10 years) Through Facebook confirm through Zalo because private he’s place to hang out with
courts Wide available court Fix roof leaking in 2 Lights are too bright
10
Interviewee biological clock is His friend’s house is Split the billamong
Affordable with are less people, road and the instruction board friendly manager Distance between Roof leaking in rainy
11 40 Male Vietnamese Unknown Connect with friends with a gap in At least 2 times/ week page Calls are faster are more suffocating, friends No roof leaking, floor is Easy to navigate Good overall especially
Spacious, airyin Safe
that there’s once rainy days
11
Interviewee pickle ball more often near by average
Affordable courts Easy to navigate Spacious, good days
12 22 Female Vietnamese Freelancer Her group play here 3-4 times/ week Convenient
Through Zalo uglier, the floor court
Book standard is not
Airy,crooked
fun Friendly a stranger come More ventilators fans
12 and switching on google map Good overall, overall
Interviewee Play again Through friends Affordable, suitable for Affordable easy their
in andbelongings
stole No
13 28 Female Vietnamese Dentist 1 times/week Through friends know exactly the time Airy, cool Hard to navigate security guard is Wider Good than
overall
he Changes: courts need to be
13
Interviewee University study badminton after a long Friends invite him her
Affordable, not pricy Book standard court navigation with the beside Hard to see the The security Couldhaven’t
Safe, distribute lost recommendations
14 21 Male Vietnamese 7 years 1 times/ week which court friendly
14 Food
studentand when time he was small Group of friends in Prefer calls, iszalo
available, Affordable among because it’s is good
Metal roof makes it hot
court,the getbeside
lost Hard to seeboard
instruction the guard take the
expected crowded, a lot
anything
wider Far from his home
Interviewee have to play Through calls no need to waitfast to check average courts because crowded, atmosphere,
but it’s okay for him the roof here with Receptionist is Good overall noisier Safe, haven’t lost No Water bottle price Have benches to sit
15 27 Male Vietnamese Beverage Once seen in online district 4 online
and 1 year player Through Tue, Fri/ week Provide customers Expectations: Affordable, discount fun, he doesn’t like Easy to navigate instruction board Not much No changes board easier to read down, good condition
15
Interviewee student badminton morning in all of the courts she court she is assisted is high, airy
Not much, better than court Hard to see the friendly above, easy to look anything recommendations courts, new facilities,
16 23 Female Vietnamese Service she gave it a try and 3,4 months groups join in needs, slow reply when responses for students on google map (doesn’t care) interaction with Safe Reply messages
16 (Architect group, knows
Interviewee Likes
she likes badminton
it Play since The manager offaster
message/chat, the average courts in this to, the staffs organize More other courts
airy, cooler Easy to navigate Hard instruction
to seeboard
the the interactions
staffs
at the shuttlecock, benches and Lights
faster need to be
color of the mat is
17 23 Female Vietnamese Office staff He plays tennis more high school company’s badminton 1st time there Booked the standard compared to other courts Easily mistaken instruction board No Wide, airy, cool He would keep
17
Interviewee 1 month by and introduce the company
His friend book
booked thethe
court area
Affordable No expectations, he’s No interactions, Good overall, clean, wandering around because
less brighthe’s from and distance between
18 46 Male Vietnamese Buyer often, hebody; plays Easy to competition 3 times/ week court because it’smore with1stthetime beside his eyes on the the U.S
18 physical player friend
court to group)
him regularly every court (they are not the available courts; and staffs compared to other standard courts, newbie to badminton the they They don’t only for payment new alright about 2 courts is wider
Interviewee badminton because 2-3 months recommended them cheaper and fun (the enough for their needs court here (got read/notice the Haven't interacted feel belongings
belongings in price, everything
Everything else isis
19 33 Male Vietnamese Event planner badminton
approach since morning
every on:and
noon Mon,Wed, his acquaintance - the courts (within this energetic
Does not prefer any great (facilities, parking came find the
19
Interviewee Badminton Above 20 here to teach some of Fri one who experience can manage courts more Normal, reasonable (they don’t need more There’ arewith with the staff everything public
Normal good
withinandthe space
20 40 Male Vietnamese childhood evening on: Mon, owner of this badminton time: Friday morning) court
atmosphere
area; as in long
privatea s high
space, atmosphere,...) confused instructions board
instructions board
20 manager
Trainer then years than 10 badminton
his studentswould But usually she booked booking through an Reasonable for this ceiling already signage Does not have any Feels safe. for professional
(light, air,...) Phú Thuận court in
Interviewee Late More court
Wed, whenFri her court courts through an application; easy to track hour (Friday morning - it’s available Does not any further Quite hard to find hard to see; But Never interacted Players usually
21 Female Vietnamese (The Pizza Rest
Can play for aindoors
while due to know many courts) other Cheap & reasonable lights not have
to bright before changes in her tournaments D7: can book slots
21
Interviewee 20s Badminton years company held the waythe in new with the staffs impressions; care acourtlot about
22 26 Male Vietnamese Company, in busy
Can meet work many life; Come More than 10 his They friend
come here through Zalo & calling He prefer booking through
Around 10 times/week app (in Phu Thuan court available slots; quick and 90K Nice VND)
court for the
Clean
badminton courts court mat still court (TPro), so Staffs are friendly impressions
courts
everything is
each has its (But
shuttlecocks
distanceshould through an app
22 Trainer years 2 hotlinebooked this court Zalo Moderate lightings (not signage board is and talkative Waiting room Does feel andsafe
Interviewee University to join
people with different Around Does not come here Never price
current price Expect: he does not Never interacted Spacious and hascoolAC still in good own area be cleaned more
everything courts sometimes
23 20 Female Vietnamese Intern easy to see Believes in
23
Interviewee studentat physical health months
More than a They comehim
introduced herethis often;
often every Mon, every
beforeevening on Mon, platforms provide similar But she thinks this
Reasonable
booked the court with Lightings not too bright
Good mat
He also agree instructions board with the
Not much staffs Has many
atmosphere Nothing accompanied No need number
have bumpyof walk-in
mat; and
Ward Enjoys a sense of Wed, Fri Wed, Fri fixed timetable here in Using
that manyGoogle people placedNOTrightnotice
at the courts/areas changes other manners enough
others’reasons guest players
24
24
22 Male Vietnamese
year 10 court good-enough booking Nice atmosphere signage board to Does interactions/conve for entertainment because of theare
roof
Interviewee Marketing
committee improve
teamwork physical Nearly friends After injury: not so on Google Maps) --> Reasonable for courts (the currently
court is No bumpy mat Alright and courts safe to his and No need
25 23 Male Vietnamese and company Oncehis a week Usually book calling the standard who is
lead in new(betterto entrance
the -> Easy
instructions through time related after work so the quite a lot;metal
material: so it roof
would
25
Interviewee freelancer health and height years than a friends
More quick response;
inconvenient easy to Prefer an app --> easier to could
to check groupsbeofhigherpeoplethan special
the standardreason; one; don’t good,
usually Good court ground (new Easy to navigate Instructions board
new condition friendly New
Lightsmats
are not too low Nothing He forgotlost
Haven’t hisany experience
26 28 Male Vietnamese IT colleagues 2 times/week many courts (due to than finding way board Staffs are nice Good service belongings once; Cheaper atmosphere
Would bedrinks should
great price
if he He shared a place that
26 health year available slots through track available slots book whenever there Atmosphere mat, airy space, good is easy to see Clean atmosphere
changes
Interviewee Pharmaceutic Found on Facebook Reasonable
its central location) should be and when
27 26 Male Vietnamese Fun school
high 2 years Found on Google 3 times/week Zalo - great service He was not the one would Easy to navigate Alright Has many courts with more fans Feels safehe could check
Cheaper the fee
parking
27
Interviewee als
University Stopped for 2 before cooler be brighter He usually play Didn’t notice the
Spacious Lights should be
28 20 Male Vietnamese First time here Haven’t compared to Definitely Cleaner(current
restrooms
28 student
Good
to join for physical years, and
(internet browsing)
It was his first session
who booked so he She was not the one Didn’t expect the roof Easy to court
navigate --> Didn’t noticeboard
at Aesthetic
Pretty much the easy to Feels safesafe higher
Interviewee health for her friends Sometimes on Haven’t booked here in for herknow the price
didn’t Bright
would be leaky in some
at TPro instructions
Airy with other More
heightfanscan --> causecooler
29 26 Female Vietnamese Accountant Suitable Live near (in D7) Rarely who booked; does onenot Did not expect much; as with Google first; Doesn’tboard
need Staffs are friendly same go/navigate For now haven’t
29
Interviewee University of More chilled and fun weekdays
he come today if there
as are
a before book a court on who booked so he
He was not the
Spacious
Instructions court in [Link] He believes all The roof
staffs is a bit
or service
physical health Thisfriends
is a popular know to read and easy courts she has come Spacious, lost anything
30
30
20 Male Vietnamese
Finance - Not too heavy like
2 years
first time Her introduce WIG player; come with his own; usually the one didn’t
who booked; does not
the price She was not the one Good
know location Airy; coolfacilities (mat, Maps is large Staffs are friendly; Thanh - Nơ Trang
Haven’t badminton
players stand courts
on because he haven’t
Interviewee University trending court But they will come sometimes
who posted findingwhen they let users know which slots this central knowbooked; does not net,..) But can easily Didn’t
to find notice the professional
Long badminton and the securityside Fix the leaky roof
haveopposite
31 24 Female Vietnamese with large (8- experience who and solve the
31
Interviewee student Invited by groups
her friends Know through here frequently
quite far from her
have
ask, no a large
courts friend
are are available
communicate there --> save time Haven’t known the about mistake with instructions board Good lightings
atmosphere is fun, Quite worried More fans --> cooler
32 28 Female Vietnamese Banker 16 people) playinga year facebook
Nearly group (6-8 people) to know Roof isthe court
a bit leaky problems
Staffs are quickly
friendly Bright, Clean
Nothing of the the
about bench can
safety
33 then he saw this home it’s faster than the other 2 Reasonable for courts because it was the Mat
She is in good condition He talked to the compared to other everything’s still Until now he feels Nothing for now
Interviewee Tax was
She small,
also runs there’s
--> no 20 years Plays has as WIG today 1 times/week time
bookfor thehim
courthe will use Current badminton price yet cares more about the google
Normal;map Same changes
of herasbelongings than Tpro court
33 30s Male Vietnamese court some Haven’t booked here He recommend
to reply, buildingthe that is near city center available
he will choose Choose standard one court Has decent roof Easy to navigate owner of the court average courts okay so he still safe he hasn’t
34
Interviewee Consultant
University specific
spirit andreasonantagonistic his brother inviteso him Messaging through Haven’t seen the Light is quite he’sbright,
34 22 Male Vietnamese available courts he Friday/week an app fortime
booking
framefor
Affordable for him As long as hethere
only are
Clean
plays Not windy before and he Spacious
Clean No changes
choose this Safeanything
lost because it anything
35 student family play so he play 2 years
spirit to play there together 6 months played there he under 16 and doesn’t
available and because
Comfortable
Easy to
know thesee way theto Staffs are okay
Cool until now because
has cameras he satisfied with it until
Interviewee now book, prefer online suitable prices good
there and not too instruction badminton with spacious, airy, good Nothing because he only
35 16 Male Vietnamese Student it toonow developing in About 7 years
are he often came here Normal with the clean came here board the haven’t lost any make the air inside
36
Interviewee near his house
the city center so it Every Saturday have the bank
booking through Zalo account bright, also the
the staff choose the sound Spacious and airy space, found the receptionist
staffs and they lookingSpacious and clean changes his play at weekend and
office worker VN average in D1the he sawit the easy He have seen the
and online
nothing Take care
things since ofhe
36
37
33 Male Vietnamese 3 years know
near his through
company a morning suitable with he think
court for that
him the clean are good with the Easy to found instruction board he had talkstaff
with is changes own belongings
too hot in sunny
Interviewee around
easy to too
approachmuch so in it Every Saturday booking, his friend want to book through facilities nice because he have days, he suggest to
37 41 Male Vietnamese architect hobby about a year badminton group in facilities here private court is darker expectation for the court cause he live them when buying court the facilities are and
good no need to change
38
Interviewee suitableand with hehisplayed
age then stop for near work place morning booked texting on phone cause he his friends the price He haven’t seen too much look great to take care of his
38 22 Male Vietnamese sales when he was a child a while, he facebook once a week Booking through website thanprivate
the outside court too
because the experiences nearby
so it fast for him
the haven’t
instruction water
attention on the new
nothing personal
no need to change
court section to play
39 RMIT know through his pay for him crowded and hot to get there He seen changes belongings so it feathers on the like other court he
Interviewee connection with more playing again his friend booked or calling, suggest booked because it have the he think 2 court areas too while many
playingfeather on the easy to found
is important board Haven’t
experiences talk with
with than other courts he nothing
39 20 Male Vietnamese University her husband played it 2 years friends
city so she can invite twice a week zalo, suggest app for the instruction Feels Safe flooring badminton
40
Interviewee relationships normally she booked through website like hair suitable discountpricesfor students private
are the court
samebecause it she flooring
hadmat no expectations the staffstalk with court
Haven’t
look great and changes
have been nothing
because she Booking through an
from Mon to Fri
40 31 Female Vietnamese student
business and she like it too about a year friends to come here fixed Tue, Thurs, Sat booking would be great easy to found board new haven’t lost any mat,so
app clean
it the mat
could save
41 easy to play, can play her friends found it on through itchanges
get bigger by Tpro
Interviewee performance more than a to play every Saturday, 11am and she zalo
booked in suggest
the staffsbooking
answer through
not fast average but still high the not staff
airy likechoosethe outside
the for thefacilities,
good court good light, because she the staffstalk with parking lots
Haven’t things since she turn on
more so people
time.
(morning to 4pm) get
41 26 Female Vietnamese with friends
play with friends and year facebook
near his place and his till 2pm booking expand the Feels Safe the man who run the
42
Interviewee marketing
office worker Every Saturday monthly through zalo zalo is good enough price court he had
other
the
courtprivate
for hercourt make court airy need to be airy, big cause playedthe here name He haven’t seen the
the cleaning
staffs staff convenient
crowded, enough nothing
because he wouldn’t
too hot inbe hot at
sunny he want. court fixed
suitable with his ability a year friends because the staffs he play
feel cramped, not courtparking lot, good facilities, of two court is the instruction sometime private court badminton
42
43
25 Male Vietnamese
in the airport badminton a lot and it his friend invited him morning been he with his friends is next to each other first time he had talkjust with facilities changes
haven’t lost any
days,
Interviewee Every Saturday through
answer is zalo
fastand
so he
there answer fast and let him suitable prices airyhe doesn’t know spacious, cleanof so it different the sign instruction
board board takestaffs
their and
water airy, not too light nothing forgot
things somethings
since he could cause injuries the staffs will change
he suggest to
43 27 Male Vietnamese marketing many people played nearly a year to play here so but
the not in have
court front to be because He haven’t seen the they in to section so it
44
Interviewee financial also easy to reach invited him to play morning booked
his friend inbooked
monthly know which
booking time
online the court
would be suitable prices private court yet but he easy to see the and difficult for already but Haven’t changes and he came for playersso it could badminton court and it
44 28 Male Vietnamese badminton so he play 6 months he came here first time why spacious, nice looking is obscured the instruction are very talknicewith spacious, airy easy to see the
ventilator
45
Interviewee advisor
product here it online
saw good booking by calling on Doesn’t know the
want
he play
think withairy
it not hisandfriends
not for the court because the Easy new people
to found instruction board the staffstalk with
Haven’t friends so they make the air not too very crowded and
45 28 Male Vietnamese itplayed
too since child 22 years prices so he doesn’t know not too hot board belongings, he
46 design His father played it play his friends so he he came here first time phone court already have what it Easy to found He haven’t
already but seen
Good Light
the staffstalk with clean, good light, can watched the
The light is too bright
Interviewee 2-3 times a week, directly book at the both online and direct are suitable prices he
why say private court is Haven’t nothing
46 14 Male Vietnamese student then he
when heralso play
friends 1.5 years know
her this court
friend invited she 12am till 3pm the court should be clean the instruction
she haven’t seen good looking Feels Safe no
theneed
parking to change
lots is far with his house
47
Interviewee more than a she came here first court
haven’t do the booking good suggest booking through suitable prices cooler
the staff thanchoosethe outside
the for the court suggest the Easy to found the
the staffs
receptionist changes court in D7
47 25 Female Vietnamese invitedtimes
office worker some her toplay playto to play here on board
the instruction Spacious and clean Feels Safe while much too hotbut onifthe sunny
48 year than a saw it online time hotline, zalo by calling on prices but after know he play
court for herwith his friends lighthad
notno tooexpectations
bright would first time He haven’t seen staff is nice court look great and belongings there she want the booking
Interviewee selling together more haven’t do the booking want booking he board Haven’t talk with nothing day security
48 23 Male Vietnamese RMIT find
knownew thisfriends
sport on facebook come here some times zalo but if the staffs the prices, he think it so he doesn’t know because the sign the she instruction
haven’t seen new play here more
49
Interviewee products year since
played she often come here phonebooking by calling on other court she know booking too late so
want for the court
picture of the court online Easy to found the staffstalk with Good Light, good
Haven’t changes space between
in private court
rubber court would be
49 18 Female Vietnamese University some
through badminton
her parents don’t answer her, she suitable why is obscured board
the instruction even there are guards would be
50 5th grade to play phonebooking by calling on been near her place she play
there onlywiththeher private court so shesection
think the court is because the sign she haven’t seen the had talk with facilities as her
she staffs maybe should be
two courts is big should have more better than concrete
Interviewee univerisity
student for the purpose of also because it near her friend booked
will calling them want when she board good light and have
expectation brighter
50 22 Female Vietnamese about 2 years once a week suitable pricesso with friends so she doesn’t is obscured, get she the instruction the staffs and they clean, Feels Safe
51
Interviewee student of interacting
for the purpose with friends
of her house here
competition recent play here 2-3 her friend booked phone because
want booking byitcalling
fast on good facilities this she haven’t book the booked she hadbecauseno expectationsit too Easy to foundT12 board
haven’t seen good sections
many court light,
Safe for her when ventilator
the hallway is too
51 25 Female Vietnamese freelancer everyone know why
private one but she will she had no expectations first lost between the instruction are very nice good looking change
52 interacting withlose friends saw
onceitso online
she knowon times she booking through phonebooking
or online for the court time she haven’t seen already but that play in group small have more
Interviewee friend but she so not often because it far want by calling on suitable prices same
try price in both board airy, good light
not should
52 22 Female Vietnamese
here for 2 manager 5 years facebook
app to find badminton from her house facebook He prefers an app so he privateareascourts for the court because it because the sign the instruction time she came Feels safe AC sheshared
He live in D8
that
53
Interviewee marketing for she want to improve it played since booked on behalf of phone or online court Court should be in good There’s also a with the staffsso here; nothing ventilator
weeks; and courts through
--> came perfect with her is obscured board here at 5am
53
54
37 Male
the brand he got injured back in his Know a here First time everyone else
can: select court, select Reasonable But he would
standard courtlike to try; good court, airy,
area condition signage board of So far so
Pretty nice court
good; no the most court slots nothing alwayspretty
much; put them Bigger fans/more badminton is also very
Interviewee will live in Elevator to get to know this 4 times for the last 3 court here He prefers
slot, and pay. calling as it is reasonable He prefers more haven’t interacted renovate
fans on the theside
roof so popular in India
54 28 Male Vietnamese because of football so Nearly 1 year friend he feelplay easy. because it is more airy, no spacious, good vibes easy to map, navigateand easy to see changes for within his
55
Interviewee South-East Engineer
manager at a he changes to more than 10 badminton app that weeks (They asthere
WIG)are faster
can’t text or call the staffs, he booked through an behalf of and
everyone
expectations google with any staffs than any other it stop leaking during badminton group to
55 50 Male Plays as a WIG crowded easierinto for between players he doesn’t see the haven’t interacted now eyesight and safe more airconditioner join and play together.
56 Asian university
chemical years social
foreigner medias:
can use: ig, fb 2-3 times per week private group and public him,badminton
quality he come here court, to yes,
he lives
bc its nearnear she did notboard
see yes, he feels wants more
Interviewee good vibe, good 1 per week or once booked through text on the best way for him is to student,
group
app and suitable
play withfor a the groupthe private
prefered playexpectation
just for relaxation herehouse
instruction withcanteen
the the staffs staffs spacious, high rooft, people are he also believes
56 21 Female Vietnamese medical
senior for fun, play with 9 months (friend post) prefers calling, quicker her was the her a bit hard bc of the instruction some arenice
not yes, sheand feels discounts for
57
Interviewee community every 2 weeks Zaloshe only shared
her employment people
reasonable courts
team the sitting benches are she just noticed are very high quality friendly the SC
57 27 Female Vietnamese student price is not gonna the other court board friends university students
58
account friends,
bc flexibility
his friends play so 3 months through her grp friend He booked through
money
prefers calling
problems: sometimes but she personally facetoo across not by side now
really happy but very spacious, airy safe;not
has herthink
have the parking
Interviewee agency though friends reasonable not bright and easy but
she the janitor is spacious with many
understands are around
58 27 Male Vietnamese office worker people
he play play 11 months every week textinghave
They on Zalo,
neverstaffs
book a even calling can also prefers standard courts spacious, airy not really easy at he didnt see it about it until we reduce price a bit
59
Interviewee through friend reasonable not very nice courts
the same with any expand for more
59 27 Male Vietnamese IT badminton as play
a team didn’t here
court pickup his call. takes time, as the staffs as it is more airy and more spacious as it is hot first ask
60 bc his friends so 1 year every Saturday night They have never book a prefers calling have not seen it staffs
staff arearefriendly,
ok
other
yes,
doeshe notfeels
feel safe
very courts so it easier to
Interviewee so he through friends prefers texting because he reasonable any type of court is mistaken with a lot ofcourts
courts, new, should add AC
60 19 Male Vietnamese student he playplay too 1 month every Saturday court
They have here never book a spacious
prefers standard have aircon have not seen it normal safe, 50/50, bc it
61
Interviewee restaurant she ikes the sport through friend is introvert
prefers app, no human reasonable alright the other court
mistaken with good courts does biggerlockers
parking roof
61 31 Female Vietnamese 3 months experiences is too not feel very more
spacious
62 independent she simply likes the
manager teacher/trainer; she’s 2,4,6 court here,
court here
contact
courts; more
prefers standard spacious near her house
the other she
have not seen it
court have not
staff are friendly
only talked to crowed, quality court
satisfied safelook out for currently clearer board too hot needs to play with
Interviewee (she played Fri reasonable and airymore spacious address, can
62 50 Female Vietnamese business/hou the
sports well known sport pingpong learning badminton her booked
He teacher through
usually prefers
He calling
thinks calling and courts; parking staffs; and nothing as she has other things are instructions and
63
Interviewee through colleagues also plays with her reasonable the didn’t
yes, google map seen/notice it
expect it one another’s
63 31 Male Vietnamese sewife
doctor for his industry 2 years here usually books the
calling courts
hotline number texting are pretty much the andstaffs
airy picked the don’t have any
have not seen it they are
staff normal tried
are friendly a double
a lot of courts the yes he feels safe alright
more fan proper training,
64 beside physic, also court expectation brighter lights paths
Interviewee more than 5 through friend They have never
and texting on Zalobook a prefers
same facebook, zalo, reasonable the staffs picked the yes haven’t interacted wider walking
64 33 Male Vietnamese doctor about flexibility. usually 2-3/week Their friend booked the spacious and airy, not hot havent seen it normal nice, clean and airy yes he feels safe a bit hot courts
65
Interviewee university indoor sport so he years through friend court have
They here never book a prefers
hotline booking through reasonable court just need avalable mistaken with with the staffs surprise that the between
65 20 Male Vietnamese 6 months 1-2/week They have never book a an app court so
Their theybooked
friend don’t the havent seen it experience with surprise that the
normal does not feel safe allow more grab
lockerbike to go
66
Interviewee student
university cant avoid
easy to play sunlight through friend court here reasonable playable court
clean, comfortable, nice mistaken with the other court place is so spacious
66 21 Female Vietnamese 7 months came here once court here prefers calling know so they don’t
court havent seen it the staffs with place is so spacious
experience does not feel safe inside clearer navigate sign
67 student easy to play and avoid Prefers private court; it court with good staffs the other court clean, comfortable,
Interviewee through friend Booked through an app Prefers texting through reasonable know clean, comfortable, nice yes, google the staffs and loomy a bit hot
67 43 Male Vietnamese real estate outdoor
health and weatherplay with 6 months search online near usually (3 time/week) than some other is more standard
prefers crowded and yes, but not staff
normal are friendly nice court with good yes he feels safe nothing allow grab bike to go
68
Interviewee and Zalo texting Zalo
Prefers texting through court with good staffs are cameras,
friend, fun experience with staffs
68
69
30 Female Vietnamese housewife he onlybonding
know how to 6 months court 3-4 time per week Texting through Zalo
Zalo
courts;which
courts plus point:
have also courts; more spacious no high expectation convinient for instructions board nothing to impress
there because
are blind
inside
Interviewee through friends usually 5-6 time per has discounts for and airy don’t have any yes
grab bike users the staffs safe; more cameras
69 47 Male Vietnamese engineer play this body,
physical sport and 30 years Texting through Zalo better facilities as there usually staff are friendly spacious,nothing impress him nothing
70
Interviewee through friend week yes, reply fast reasonable expectation
don’t have any yes, google there are always
70 34 Male Vietnamese office worker avoid sunlight, family 10 years usually zalo texting, facebook however this court has simple rules that
yes staff are friendly comfortable, private yes feels safe more courts
71 potato potato expectation
and friend bonding better everyday
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booked; booked; (mat,
does court because he bright, also Spacious and facilities crowded and many had no he doesn’t to be he doesn’t is cooler than for the court he he had no
doesn’t of she doesn’t Court more airy, badminton
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court so they court so they comfortable, no high don’t have don’t have
in the open area the city
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crowded, fun, the staffs cooler expectations,
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because it’s
atmosphere long a s it’s bright Nice
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court whenever
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for him darkerwith
than are the same not airy like facilities,
court for her good cramped, not but not in airy and not because the should be court for the
her expectations onlineonly the but she will for the court
areas try; He spacious,
likeintogood for
the him,
group he benches
but she are and spacious, spacious
more airy asand alright near her and spacious and court
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court and avalable crowded
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expectations navigate
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courts are not Easy to he
the shoes a decent smooth, Easy
coolerto
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mistaken it hot
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to mistaken nice any
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is a bit more about google map Easy to see way to came found clean it easy easy to found for the court good light, name of two because
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court to found Easy
clean to found Easy to found
too because the Easy to found sign is Easy
for thetocourt
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found because it good vibes
conditionalso easy to
come and
map, hereheto near her face
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other easy house
is hotat first with the other with the other address, she map yes playable expectationfor yes
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cause experiences
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nice looking
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with the other with goodother with good expectation expectation
see/notice Easily Dieu road navigate navigate google map the the beside already (TPro), so he to see in (better than Instructions navigate play at TPro at first; easily Normal; Haven’t seen the here court the
is instruction
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easy to see haven’t
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court not have
court not have court court instructions
interacted
instructionswith Haven’t
instruction seller in the About the
instruction Not much Not much Friendly in most Not much instruction instruction instruction overall, The security
instruction Not much
instruction Haven't
instruction board hard to Never Staffs are Never right at the instructions instructions Doesn’t need and easy to friendly;
instructionsand instruction much
instruction instruction the the canteen some
noticedare not he didntbut
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haven’tseen it havent
normal seen it havent
normal seen it normal yes
board most of interaction entrance is Friendly, Cafe seller is Receptionist
board No interactions,
instructions Not much Alright and Staffs
to see are Staffs are Staffs are the owner of Staffs are badminton receptionist with them Haven’t talk Haven’t talk Haven’t talk instruction staff with the staffs instruction
but haven’t Haven’t talk Haven’t
but haven’t talk instruction
Haven’t talk instruction instruction
Haven’t talk instruction
Haven’t talk instruction
with the staffs instruction instruction
but that time with the staffs interacted instruction instruction now seen it seen it
friendly, seen it
staff are seen/notice it seen it
staff are staff are board as
staff are staff are
the staff?
first And
impressions talked to the cafe, he manager interaction
the day --> interaction days, city center, Good overall Friendly security guard take interaction interacted interacted friendly and interactedand Has many Alright Haven’t -Haven’t solve attention on airy than receptionist interacted staffs are really happy the janitor is staffs are ok staffs; and interacted experience
that experience comfortable, experience
Size: for rude when he good overall hard to book
friendly Wider than is friendly they feel
interactions only
Goodfor
have any Spacious interactions/c Many
friendlycourts New
nice mats Spacious friendly Nơ Trang professional Good
friendly compared
the court to okay spacious,
with the staffs Spacious
and online and when buying with the staffs with the staffs airy,
with parking
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and not too
they are with the staffs with the staffs with the staffs with the staffs with the staffs and they are airy,
she good
came So far so most
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any the same with a lot of
normal friendly friendly surprise friendly friendly comfortable,
friendly
how was
about thistheir staffs wide No
thinks they in all friendly
He’s of the with the
very staffs spacious
noisy with the staffs in
therainy days
staffs there Suitable
with the staffs clean, wide, Spacious, airy available Spacious, airy
Spacious, guard
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he money
overall Changes:
Good overall easy to look
with the staffs Wide, airy, overall,
with theabout
alright staff with the staffs
changes in
courts
talkative with the staffs courts/areas Lights are not Good service
cool
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the same with
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and the lightings other average
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the facilities thegreat and
other courts
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lots
crowded,
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light, good Spacious
staff is niceand great and good facilities and have light, good
light
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slots than any with the staffs very nice
veryshe
but spacious
not with
very nice any other courts, new,
crowed, nothing
they areas a lot of courts
nice, clean
with the staffs the
withplace
the staffs the place is
is with the staffs nice court
nothing
with the to
staffs nothing private
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he’s a compared to which would him good overall at the cool clean, new impressions;
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courts Coolchanges Nothing are good new new enough looking clean new as her many court looking court nothing high quality spacious, airy many courts quality court she has tried and airy so spacious impress impress him
times,
badminton has court? home He likes affordable court everything her atmosphere changes too low Nothing with more Airy easy badminton atmosphere Nothing
Bright, Clean still okay so No
courts looking nothing nothing nothing
he have been nothing by expand
convenient nothing nothing nothing nothing other courts good courts so spacious with good better
No changes crowded, a No changes everything
each is change changes for
anything
to put theirabout group so that he didn’t Safe, he put there but
long time Safe,
area while Safe, have to benches
Safe, he trust
there’s once
belongings Safe, haven’t Safe, haven’t benches and keep his eyes
own
Normal Players
since safe other reasons belongings
Haven’t lost changes fans go/navigate
For now all badminton
on the changes
about the he stillsafe as Safe
feels
because changes
until now Take care of
haven’t lost changes have to take any changes
personal changes changeslost the private
haven’t changeslost forgot
haven’t changes section so it friends so changes while
changes play
between two
Safe for her time here;
them within yes, he feels safe; people safe; her
has not think
yes, he feels very safe, does not feel
can look out
yes he feels yes he feels does not feel does not feel yes he feels cameras, because
bring his stuff Safe Safe lot noisier Safe still inhas
good through time Feels safe Definitely safe Feels Safe Feels Safe Feels Safe Feels Safe Feels Safe when play in Feels safe now yes feels safe
belongings can is Change floor
they price Add air in when he
No that it would playing +
comfortable
security so there‘s not
selling hit the a stranger
More No courts need No Lights need on the belongings
current in
price, court its Believes in related to his entertainment once; and servicehave opposite side safety of her he hasn’t lost change it has because he his own through an sunny days, somethings the easyventilator
to see they can here privateiscourt
big should have the hallway is should have
nothing
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theretoare
go
recommendation The valuable the cafe came back are at good
private court badminton
cameras much people very hot there the manager leaking in Could lost anything lost anything
come in and recommendat to be wider recommendat to read
wandering he’s from the public Feels safe. professional
elements usually care a shuttlecocks
own area and everything
others’ good enough any
and his Would
when he be Cheaper be higher haven’t
More lost--> courts
fans roof Nothing for Tpro court any things
cameras he’s only play at too hot in care
no of his
need to belongings
no need to so the flooring any things on so people any things dented; could the The light the
is no need to lots is too hot but
evenif there
there courts his eyesight safe
much; pretty roof so it stop more
are friendlyfor
discounts friends are
SC reduce safe
ask price so it easier to AC
50/50, bc it is more
very safe
lockers another’s
hot safe fan
more safe
paths safe locker bike
more safe to go safe there are
color to gray conditioner recommendat be more airy badminton shuttlecock ventilators to be less everything is after work so because he of the bench anything belongings app so it he suggest to and he came so it could watched maybe more group more fans/more we nothing inside nothing more courts
sSome
for given of mat
doubled depending
and zalo, are quite vivid condition equipments in city center Lights need Lights are too rainy leaking
days Replyfacilities, distance
U.S within the court in D7: should be
tournaments courts
No need No needare material: great if he parking fee (current cooler More fans --> now Light is quite sunny days, change court section badminton
change the man who
wouldn’t be needs he cause injuries badminton too bright change court
on theinsunny
D7 more security rubber court too small leaking airconditioner university have the a bit bigger clearer board instructions
other things brighter lights between clearer inside
additional (hexagon because heon face-to-face may ions cause and cooler players that equipments
turns into Distance Roof fans ions Far
Waterfrom his benches
bottle ions to sit new bright between 2 good and can book sometimes
players the haven’t satisfied with weekend and to play like
from
couldMon
saveto run the make the air
want. make the air far with his
she want the shouldbe
would be ventilator ventilator
she live in D8
badminton
fans on theis and play have more
the time of are the same bright in rainy days home down, good color of the quite a lot; so metal roof Fri (morning court and it house also very together. and proper
information. mat), it would Customers difficulty in pickle ball courts is slots through have bumpy other court he badminton the staffs will booking better than
questions/ Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee
interviewees 19 Friday 1/11, 20
Friday 1/11, 21 Friday 1/11, 22 Friday 1/11, 23
Friday 1/11, 24 Friday 1/11,
Date, time
Age Biological University gender: Male
A.M A.M
gender: A.M
Male Occupation: A.M
gender: Male A.M P.M
Biological
choose to gender: Male badminton student Occupation:
invited her to health
body; Easy to Occupation: Rest Restaurant
for a Occupation:
indoors
gender
play Occupation: since join Intern
Enjoysata
have they approach Above 20 while
More than 10 Can
due to Moremeetthan 10 Around 2 More
badminton? 2-3 months childhood sensethan
of a
played friend group) years years owner
years is his months year
know about teach some badminton badminton badminton
How often recommende friend Does not every Mon,
this court? every of
and hisevening would
when her know Around 10 tournament introduced
they come d come here Wed, Fri
booking slots morning on: -on:theMon,
owner of company Never evening on
here? (they are not other courts times/week
through Zalo often
in thisprefer to courts; and
they this He prefer booked this After
Mon, his
Wed,
the one who through
application; & calling
an
badminton
experience staffs courts
can badminton booking court before provide
Fri
the current other Normal, for
easy to track reasonable
this hour price similar good-
booking manage through Zalo Reasonable
price of the energetic
types: (within thisand reasonable
prefer any (Friday Nice court for But she court with
badminton
Standard time:(the
fun Friday court area; as morning - the current thinks this fixed
space, Clean courts Expect:
expectations enough
court: in the atmosphere for long a s it’s bright Nice
difficulties time atmosphere,.. hard to Moderate Lightings not timetable
about this their they
needs There’ are
Quite
badminton the new court board
agree that
is easy atmosphere
while came here .) find the way lightings (not too bright many people
see/notice read/notice already (TPro), so he to see
navigating (got confused instructions in board
who isplaced
new to
the the
Haven't Never Staffs are Never
with the staff? instructions board hard to right at
Not much the
instructions interacted interacted friendly and interacted
impressions
And how was they feel have any Spacious and Has many
interactions/c
with theabout
staff with the staffs courts
talkative with
about this
many times, alright changes in impressions; cool the staffs courts/areas
Nothing
Waiting room
badminton
has everything her atmosphere changes
safeanything
to put own everything
since each is safe other reasons
about their Normal Players still inhas
good through time
their
recommendat belongings
current price,in court its Believes in related to his
Feels safe. professional
elements usually care a shuttlecocks everything good enough
belongings
ions public
forgiven everything is own area and others’ and his
Some within the court in D7: should be
tournaments courts
No need No needare
improvement good and players
additional can book sometimes
quite a lot; so
information. slots through have bumpy
Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee
25
Friday 1/11, 26
Friday 1/11, 27
Friday 1/11, 28
Friday 1/11, 29
Friday 1/11, 30
Friday 1/11, 31Friday 1/11,
P.M Biological
P.M P.M P.M P.M P.M gender:
P.M
gender: Male gender: Male gender: Male gender: Occupation:
improve gender: Male school More chilled Female
trending
Occupation: company Occupation:
health Occupation: Female
Suitable for Student at
physical Occupation: Good for and fun Occupation:
Invited by her
colleagues Fun her physical first time
Nearly 10
health and More than a Stopped
physical for 2 Not too heavy friends
2 yearson
Found Google 2 years experience
years
his friends year
his friends years, and her friends D7) introduce
Facebook (internet playing
Sometimes This is a
First time
browsing) today as a But they will
Once a week 2 times/week 3 times/week before on weekdays
Haven’t sometimes
Google inconvenient Zalo - great here WIG
own; usually come here
player;
It was his first ifbooked
there are
here when they
Maps) --> --> easier to service
to check the one who know which
track than session in a before ask,
slots noare
Reasonable higher the one who quite high for
available Reasonable booked so he central
available -->
for groups
courts (the of reason;
many courts booked so he her
people is (due to book
its didn’t know the one who didn’tthe oneknow
who location
the one who
currently
mat usually Atmosphere brighter Did not does booked; does facilities
condition booked; Spacious booked; (mat,
does
the standard
Good court whenever should be Didn’t expect expect much; navigate; with net,..)
board (new mat, Airy; cool
groundto lead navigate Easy
coolerto He
the usually
roof navigate
as long as it Google Maps Roof But can is a bit
in (better than Instructions navigate play
notice the the at TPro at first; easily
board is large the
board is easy
instructions
Alright and Staffs instructions Doesn’t need and easy to friendly;
instructionsand
to see are Alright Haven’t
Staffs are
Haven’t solve
Many
friendlycourts New
nice mats Spacious friendly - Nơ Trang professional
Has many the same with problems
Lights are not Good service Aesthetic Long and the
Nothing courts
with more other
easy tocourts
too low Airy badminton atmosphere
belongings on the
Haven’t lost changes fans Definitely go/navigate
For now all badminton
entertainment once; and Feels safe opposite side
any Would be Cheaper safe
be higher haven’t
More lost--> service
fans courts have roof
after work so when he because he of the bench
material: great if he parking fee (current cooler More fans -->
the haven’t
metal roof
Interviewee Interviewee Interviewee Interviewee
33
Friday 1/11, 34 Friday 1/11, 35 Friday 1/11, 36
Saturday
P.M P.M P.M Biological
2/11, A.M
gender: gender: Male gender: Male
groups (8-16 gender: Male
family play so
Female Occupation:
small, Occupation:
there’s spirit and
people) Occupation:
he play it too
no specific antagonistic
She
Nearlyalso runs 20 years
a year 2 years invite About 7 years
brother
facebook saw this court play until now
him to play
Friday/week
Plays as from
quite far WIG has some near his
he often
there
1 times/week 6 months
her home under 16 and
came here
friend group that time for booked here
played there
there will choose doesn’t have
(6-8 people) him He he will
Current the available the bank
Haven’t for courts that Affordable
recommend for suitable
badminton
known the is near time frame
was thecity him prices
price yet center one court
available
and not too
court because
condition
As long as Clean he bright, also
She cares clean
Has decent Comfortable
more about google map Easy to see way to came
Normal; Haven’t seen the here
Staffs are the owner of Staffs are badminton
Good
friendly compared
the court to okay spacious,
with the staffs
Spacious
lightings other average airy, good
Nothing
Bright, Clean still
courtsokay so Cool
No changes Nothing
looking
changes
about the he stillsafe as Safe
feels
because changes
until now haven’t lost
itchange
has because
safety offor
Nothing her he hasn’t
Tpro courtlost cameras any thingshe
anything he’s only play at
now Light is quite
satisfied with weekend and
questions/ Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee
interviewees Sat,37 2/11, Sat,
38 2/11, Sat,
39 2/11, Sat,
40 2/11, Sat,
41 2/11, Sat,
42 2/11,
Date,
Age time 10:00-13:00
Biological 10:00-13:00
Biological 10:00-13:00
Biological 10:00-13:00
Biological 10:00-13:00 10:00-13:00
gender:
am am am am gender:
am am
Biological
choose to gender: Male gender: male gender: male
played when gender: male female
developing female it and can play with
gender
play Occupation:in too much so
Occupation: Occupation:
he was a for
with more
Occupation: played Occupation:
VN it suitable then stop relationships she like it too friends
have they
badminton? more than a
3 years about a year childa while,
near workhe 2 years
know through about
she cana year
invite year
played
know about city center so a badminton playing again found it on
How often Every Every place his friends friends to every
this court? it near his group in fixed facebook
they comeTue,
here to Saturday,
booking slots Saturday
come booking Saturday once
the booking, Booking a week twice a
his friendweek
Thurs, Sat
here? morning morning normally she and
11am shetill 2pm
in
they prefer to through Zalo
this his friend through booked booking
through suggest booked
for booking booked in
badminton
experience booked website through zalo
the current texting on because it suitable the average
booking the average the facilities cause he his booked would be
is good
price of the the staff
types: the have the prices but staff
still high
in D1 hereprivate friends
court toopay he think 2 court the
badminton
Standard choose the court is discount
court for because it
areas price the
choose
Spacious and facilities are for the court
crowded and too many she had no
expectations
court: in the airy
courtspace,
for him darkerwiththan are the onsame not airy like facilities,
court for her
difficulties good the because
Easy to found place so it the feather the expectations because she
about this found good light,
while clean it easy price experiences
cause he live fast for him to
easy to found
flooring mat for the court
easy to found played here
see/notice
navigating the nearby seen the
get there seen the since it
the much
with the staff? instruction
instructions receptionist with them instruction instruction
Haven’t talk Haven’t talk Haven’t talk
impressions attention on airy than
And how was Spacious
and onlineand when buying
the facilities thegreat and with the staffs with
greatthe
and staffs airy, parking
with the staffs
about
many times, clean
this other courts lots
nothing are good new
nothing nothing new
badminton
has he have been nothing by expand
convenient
safeanything
to put Take care of
changes changes
about their have to take any personal changes changeslost the private
haven’t
their
recommendat his own Feels Safe through an Feels Safe
too hot in care
no of his
need to belongings
no need to so the flooring any things on so people
belongings
ions forgiven belongings app so it
Some sunny days, change court
change section badminton the man who
wouldn’t be
improvement from
couldMon
saveto run the
additional to play like
Fri (morning
information. other court he badminton
Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee
Sat,
43 2/11, Sat,
44 2/11, Sat,
45 2/11, Sat,
46 2/11, Sat,
47 2/11, Sat,
48 2/11, Sat,
49 2/11,
10:00-13:00 10:00-13:00
Biological 10:00-13:00 10:00-13:00 10:00-13:00
Biological 18:00-20:00 18:00-20:00
gender:
am male am gender:
am male gender:
am male am gender:
pm gender:
pm male
friends and gender:
badminton malea people gender: male
Occupation: Occupation: playedOccupation:since played female
it then her friends Occupation:
find new
suitable with Occupation:
lot and it also played Occupation:
child he also play invited her to friends
more than a more than on a
his ability
a year easy
nearlytoareach
year 6badminton
months so 22 years 1.5 years
company friends so he year saw it online
place and his invited him to saw it online invited she to year
Every Every invited him to know this
2-3 times a play here on facebook
friends play here he came here he came here court she came come here
Saturday play here
through zalo Saturday
through zalo first time the
first booking
time
week, 12am haven’t do
here first time haven’t
some timesdo
morning his friend already,
because the morningand he
answer fast booking want booking both
till 3pm
online the booking the booking
want booking
booked directly book booking
staffs answer booked in
and let him online would Doesn’t
by callingknowon suitable
and direct are suitable by calling
cheaper than suitable suitable through after knowon
other make know
court he prices which be good phone
pricesyet but the prices good
prices prices phone
the prices, he
court court the staff
hadfeel
been his friends so his friends so private court his friends
think it so
he
parking lot, to he think it not choose the
heeach
doesn’tother have to be for the court the
he doesn’t court than for the court he
is cooler he had no
doesn’t
cramped, not but not in
good airy and not because the should be
spacious, court for the
suggest her expectations
find and
name of two because
facilities, front of sotheit nice looking Easy
court to found Easy
already clean to found Easy
light to found
not too because the
for the court
instruction difficult for instruction
court
seen theis sign is seen the seen the seen the sign is
seen the
board already new people board already the
instruction
staff withhaven’t instruction
the staffs Haven’t talk Haven’t instruction
talk Haven’t talk instruction instruction
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but but haven’t receptionist
sometime just airy,
and not
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are with the staffs with the staffs with the staffs
crowded, light, good Spacious
staff is niceand with
greattheandstaffs
light spacious, airy Good Light
enough
nothing nothing looking
nothing clean new
nothing
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changes play
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sunny days, somethings easy to see
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any things dented; could the The light the
is no need to lots is too hot but
he suggest to and he came so it could watched evenif there
there
needs he cause injuries badminton too bright change court
on the insunny
D7 more security
make far with his
want. the air make the air she want the
court and it house
the staffs will booking
Interviewee Interviewee Interviewee Interviewee Interviewee
Sat,
50 2/11, Sat,
51 2/11, Sat,
52 2/11, Sat,
53 2/11, Sat,
54 2/11,
18:00-20:00 18:00-20:00 18:00-20:00 18:00-20:00 18:00-20:00
the brand
gender:
pm female
pm gender:
pm gender:
pm pm
the purpose Procter &
femalethrough the
sport Occupation:
purpose female female
lose so she
of interacting Gamble in
her parents
played since of interacting want to played since
about 2 years with friends saw 5 years
it online
5th grade also because a competition back in his
badminton
she often recent playso on facebook
it near her here once because it far courts -->
come here to once a
her friendweek here 2-3
her friend First time
staffs from her
play don’t booked times
booked
through booked on
want
answer booking
her, by calling on by calling on facebook app
behalf soofhe
by calling on
by calling
other courton phone suitable can: select
she had been phone or
prices with phone or
phone
she knowtoo because it prices price in court, select
Reasonable
booking book the
good facilities everyone same private courts
nearso
late herthere her friends so private one both court But he would
of the court court section she had no
she doesn’t Court should
only the
online so she when she but she will for
expectations
the court
areas likeintogood
be try; He
Grab
Easy to found sign
think the booked is Easy found because itthe
for thetocourt
because
condition
There’s also
seen the obscured,
seen the get seen the sign
seenisthe a signage
instruction
Haven’t talk instruction
with the staffs instruction instruction
but that time with the staffs
with the staffs and they are airy, good
she came So far nice
so
good facilities and have light, good Pretty
light
as her many court looking court
change
Safe for her time here;
between two
private Feels Safe when play in Feels safe nothing
courts iscourt
big should have the hallway is should have Bigger
maybe group much; pretty
rubber court more too small
more fans/more
should be ventilator ventilator badminton
fans on theis
would be she live in D8
also very
better than
questions/ Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee
interviewees 55 56 57 58 59 60
Date, time
Age Nov 2, pm Occupation: gender: Biological Biological
gender: male female
Biological
choose to he got injured management female happy, good gender: male gender:
play male
Occupation: Occupation:
with friends, play so he
gender
play because of manager at a Occupation:vibe, good Occupation: Occupation:
badminton as
have they more than 10 community flexibility play
badminton? football so he
Nearly 1 year through a 9 months 3 months 11 months a year
1 team so he
played years though
know about a friend medias: ig, fb through her through friend
How often 4 times badminton friends
this court? Plays asfor
a 2-3
1 per week
(friend post)or grp friend every
they come the last 3 app times
that per once every 2 every week Saturday
booking slots week
here? court
weekshere there are booked
weeks her she only texting on never
night book a
in this
they prefer to He prefers prefers even calling
(They play as private
or call group
the through text shared
prefers Zalo, staffs court
prefers here
badminton
experience calling as it is because he uni calling, can also
the current staffs, the student, calling calling
booking reasonable
faster quicker reasonable reasonable
takes time, as reasonable
price of the
types: bookedof
behalf suitable for court for her standard
badminton because it is through an prefered the
Standard everyone in employment
badminton team not too bright courts
more as it is
expectations more airy, private courts
court: in the spacious, for
the him,
group he
court, her
benches
but she are more airy as
and spacious, spacious andit
difficulties
about this good vibes come herehe
to near her face not really
easy to map, and expectation of theacross
other easy
airy is hot
while
see/notice easy at first
navigate lives
see thenear house
see the court
she just he didnt see have not
navigating
the easy to see haven’t
instruction the canteen
instruction some
noticedare not alright,
now it but seen it
with the staff? interacted
instructions
impressions interacted staffs are really happy the janitor is staffs are with
ok
And how was most court
with any high rooft, very spacious with
the same
about this slots than any with the staffs very nice but she not very nice any other
many times, nothing high quality spacious, airy many courts
badminton
has other courts
safeanything
to put changes for has not think
about their them
now within yes, he feels safe; people safe; her yes, he feels
their
recommendat his eyesight safe about it until more courts
roof so it stop more are friendlyfor
discounts friends are
SC reduce safe
belongings
ions forgiven we ask price so it easier to
Some leaking airconditioner university have the a bit
improvement and play have
additional
together.
information.
Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee Interviewee
61 62 63 64 65 66 67
Biological Nove
gender: 4, AM Biological Biological Biological
female gender:
gender: male female
she ikes the Occupation: gender: male
known sport gender: male gender: male
physic, also
play so he likes the indoor female
sport easy to play
Occupation: Occupation:
sport Occupation:
for his Occupation:
about Occupation:
play sports
(she played more than 5 so he cant
1 month 3 months industry
2 years flexibility. 6 months 7 months
through through
through friend pingpong
r; she’s years
through friend through friend through friend
friends Mon, Wed, colleagues
every learning usually came here
2,4,6 Fri
court here, usually They have 1-2/week
They have
Saturday
never book a never book a also plays calling hotline 2-3/week once
never book a
court prefers app, her teacher calling
numberand
never
prefers book a never book a
textinghere court here prefers
usually books
and
court here booking
court here
court
prefershere
no human texting are facebook,
because he is
reasonable reasonable calling
reasonable reasonable reasonable through an calling
contact pretty much zalo, hotline reasonable reasonable
any type of standard standard the staffs the staffs
booked the booked the
court is courts; more courts; more picked the
don’t have picked the
near her and spacious and spacious and court so they comfortable,
avalable court so they
alright
have aircon spacious court
any court nice court
to mistaken to mistaken
house yes, google airy, to mistaken to mistaken
address, she expectation yes not hot playable with good
with the other with the other map with the other with the other
have not have not didn’t expect
have not have not havent seen court havent seen court
havent seen
court court
seen it seen it parking
seen/notice it seen it haven’t
it normal
it normal
it
friendly, staff are staff are
a lot of staffs; and interacted experience
surprise that experience
normal friendly
crowed, nothing friendly
courts, new, they areas a lot of courts
nice, clean
with the staffs with the staffs
the place
the place is
is with the staffs
quality court she has tried and airy so spacious
good courts so spacious
can look out
very safe, does not feel yes he feels yes he feels does not feel does not feel
for one
50/50, bc it is more
AC very safe
lockers hot safe fan
more safe
paths safe locker bike
more safe to go
another’s
bigger clearer board other things
instructions brighter lights between clearer inside
and proper
Interviewee Interviewee Interviewee Interviewee
68 69 70 71
Biological Biological Biological
gender:
gender:
and avoid male play with gender: male gender: male
female how to play avoid
Occupation:
outdoor friend, Occupation: Occupation:
this sport sunlight,
weather
6 months bonding
6 months
search online 30 years
through 10 years
through friend through friend
near court friends
usually 5-6
usually (3 3-4 time per
time per usually
time/week)
through an week
Texting Texting yes, reply fast
week
Prefers
app and Zalo Prefers
through Zalo through Zalo zalo texting,
texting textingother which have
some
reasonable facebook
reasonable
through Zalo through Zalo better
courts; plus
private court; standard potato potato
itcomfortable,
is more point: also
courts; more facilities
don’t have don’t have
crowded no high
nice courtand spacious and any any
yes, google expectation
with good convinient for yes
expectation yes, google
expectation
grab bike instructions
normal yes
staff are board as
staff are staff are
comfortable, experience comfortable,
friendly nothing friendly friendly
nice court with the to
staffs nothing private
impress impress him
with good better
yes he feels cameras, because
bike to go yes feels safe
safe there are there are
nothing inside nothing more courts
more