Tutorial letter 2
Student contact
STUDENT
The information contained in this guide is intended to assist
Milpark students with accessing online classes. Should you
SUPPORT:
require additional assistance, please contact Student Support. 086 999 0001
Our commitment to our students is to maintain a Academic or learning support/tutoring:
friendly, fast and efficient communication service. You can use the “Connect with your Tutor” link in
We aim to respond to queries within 48 hours the online course environment.
(Monday to Friday, between 08:00 and 17:00).
Help from the Library:
Please follow our instructions in order to have your Email: librarian@[Link]
queries addressed as soon as possible.
Contact a student counselor:
Email: counselling@[Link]
Sometimes you may struggle with difficult parts of
the module and you may feel that you are at risk Queries related to graduations:
of not achieving success in your course – please Email: graduations@[Link]
contact us so that we can provide the necessary
assistance and support. We provide a tutor line that Complaints:
we encourage you to use. The promise is to come If you are dissatisfied with the service and
back to you within 48 hours (during the week). Our support you get from Milpark and want to
experts will address your questions and needs. lodge a complaint, use the following email
address: hellomilpark@[Link]
If you are in need of help, please contact us as
follows:
Any administrative query – Student Support:
Tel: 086 999 0001
Email: support@[Link]
We wish you success with your studies during this year!