LEVELS/SCALES OF MEASUREMENTS
There are four different scales of measurement. The data can be defined as being one of the four
scales. The four types of scales are:
Nominal Scale
Ordinal Scale
Interval Scale
Ratio Scale
Nominal Scale
A nominal scale is the 1st level of measurement scale in which the numbers serve as “tags” or
“labels” to classify or identify the objects. A nominal scale usually deals with the non-numeric
variables or the numbers that do not have any value.
Characteristics of Nominal Scale
A nominal scale variable is classified into two or more categories. In this measurement
mechanism, the answer should fall into either of the classes.
It is qualitative. The numbers are used here to identify the objects.
The numbers don’t define the object characteristics. The only permissible aspect of
numbers in the nominal scale is “counting.”
Example:
An example of a nominal scale measurement is given below:
What is your gender?
M- Male = 0
F- Female = 1
Here, the variables are used as tags, and the answer to this question should be either M or F.
Ordinal Scale
The ordinal scale is the 2nd level of measurement that reports the ordering and ranking of data
without establishing the degree of variation between them. Ordinal represents the “order.”
Ordinal data is known as qualitative data or categorical data. It can be grouped, named and also
ranked.
Characteristics of the Ordinal Scale
The ordinal scale shows the relative ranking of the variables
It identifies and describes the magnitude of a variable
Along with the information provided by the nominal scale, ordinal scales give the
rankings of those variables
The interval properties are not known
The surveyors can quickly analyse the degree of agreement concerning the identified
order of variables
Example:
Ranking of school students – 1st, 2nd, 3rd, etc.
Ratings in restaurants
Evaluating the frequency of occurrences
o Very often
o Often
o Not often
o Not at all
Assessing the degree of agreement
o Totally agree
o Agree
o Neutral
o Disagree
o Totally disagree
Interval Scale
The interval scale is the 3rd level of measurement scale. It is defined as a quantitative
measurement scale in which the difference between the two variables is meaningful. In other
words, the variables are measured in an exact manner, not as in a relative way in which the
presence of zero is arbitrary.
Characteristics of Interval Scale:
The interval scale is quantitative as it can quantify the difference between the values
It allows calculating the mean and median of the variables
To understand the difference between the variables, you can subtract the values between
the variables
The interval scale is the preferred scale in Statistics as it helps to assign any numerical
values to arbitrary assessment such as feelings, calendar types, etc.
Example:
Likert Scale
Net Promoter Score (NPS)
Bipolar Matrix Table
Ratio Scale
The ratio scale is the 4th level of measurement scale, which is quantitative. It is a type of variable
measurement scale. It allows researchers to compare the differences or intervals. The ratio scale
has a unique feature. It possesses the character of the origin or zero points.
Characteristics of Ratio Scale:
Ratio scale has a feature of absolute zero
It doesn’t have negative numbers, because of its zero-point feature
It affords unique opportunities for statistical analysis. The variables can be orderly added,
subtracted, multiplied, divided. Mean, median, and mode can be calculated using the ratio
scale.
Ratio scale has unique and useful properties. One such feature is that it allows unit
conversions like kilogram – calories, gram – calories, etc.
Example:
An example of a ratio scale is:
What is your weight in Kgs?
Less than 55 kgs
55 – 75 kgs
76 – 85 kgs
86 – 95 kgs
More than 95 kgs