Meta Store Support Bot (12/3/2024, 1:54:50 AM): Thanks for contacting Meta Store
Support. This chat should not be used for sharing sensitive personal information
such as credit card numbers.
Meta Store Support Bot (12/3/2024, 1:54:50 AM): Pick a product below or type a
question to get started.
Meta Store Support Bot (12/3/2024, 1:54:51 AM): Button Selections:
Meta Quest
Meta Portal
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null (12/3/2024, 1:54:56 AM): Accounts
Meta Store Support Bot (12/3/2024, 1:54:57 AM): Please select from the following or
type in a question:
Meta Store Support Bot (12/3/2024, 1:54:57 AM): Button Selections:
Meta Accounts
Facebook and Instagram Accounts
Parent managed accounts
Reset your Store PIN
Update your username
null (12/3/2024, 1:54:59 AM): Facebook and Instagram Accounts
Meta Store Support Bot (12/3/2024, 1:55:00 AM): To best assist you with questions
about your Facebook, Messenger, or Instagram account, please visit our help
centers.
Meta Store Support Bot (12/3/2024, 1:55:00 AM): URL: Facebook Help Center
[Link]
Meta Store Support Bot (12/3/2024, 1:55:01 AM): URL: Instagram Help Center
[Link]
Meta Store Support Bot (12/3/2024, 1:55:01 AM): URL: Messenger Help Center
[Link]
Meta Store Support Bot (12/3/2024, 1:55:01 AM): If you are done chatting, select to
end your chat session.
Meta Store Support Bot (12/3/2024, 1:55:02 AM): Button Selections:
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End Chat
null (12/3/2024, 1:55:05 AM): Return to main menu
Meta Store Support Bot (12/3/2024, 1:55:06 AM): Thanks for contacting Meta Store
Support. This chat should not be used for sharing sensitive personal information
such as credit card numbers.
Meta Store Support Bot (12/3/2024, 1:55:06 AM): Pick a product below or type a
question to get started.
Meta Store Support Bot (12/3/2024, 1:55:07 AM): Button Selections:
Meta Quest
Meta Portal
Smart Glasses
Accounts
Orders and Returns
null (12/3/2024, 1:55:10 AM): Orders and Returns
Meta Store Support Bot (12/3/2024, 1:55:11 AM): Got it. Please select from the
following or type in a question:
Meta Store Support Bot (12/3/2024, 1:55:11 AM): Button Selections:
Returns
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null (12/3/2024, 1:55:14 AM): Returns
Meta Store Support Bot (12/3/2024, 1:55:14 AM): Please select from the following or
type in a question:
Meta Store Support Bot (12/3/2024, 1:55:16 AM): Button Selections:
Start a return
Return status
Return policy
Request a game or app refund
null (12/3/2024, 1:55:21 AM): Start a return
Meta Store Support Bot (12/3/2024, 1:55:22 AM): What type of product would you like
to return?
Meta Store Support Bot (12/3/2024, 1:55:22 AM): Button Selections:
Meta device or accessory
Game or app
Something else
null (12/3/2024, 1:55:26 AM): Game or app
Meta Store Support Bot (12/3/2024, 1:55:26 AM): You may be eligible for a refund if
you:
• Requested a refund within 14 days of purchase.
• Played the content for less than 2 hours.
Meta Store Support Bot (12/3/2024, 1:55:27 AM): If you wish to return a game or app
go here:
Meta Store Support Bot (12/3/2024, 1:55:27 AM): URL: Return game or app
[Link]
Meta Store Support Bot (12/3/2024, 1:55:27 AM): If you still need help, you can ask
a question by typing it in below or select Return to main menu.
If you are done chatting, select to end your chat session.
Meta Store Support Bot (12/3/2024, 1:55:28 AM): Button Selections:
Return to main menu
End Chat
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