Salary vs. Job Satisfaction in Pakistan
Salary vs. Job Satisfaction in Pakistan
4,
ISSN: 2218-8118, 2220-6043
Hailey College of Commerce, University of the Punjab, PAKISTAN
EXPLORING THE RELATIONSHIP BETWEEN SALARY
SATISFACTION AND JOB SATISFACTION: A COMPARISON
OF PUBLIC AND PRIVATE SECTOR ORGANIZATIONS
Muhammad Shahzad Chaudhrya cases. Furthermost, salary satisfaction proved
Hazoor Muhammad Sabirb as a facilitator designed for augmenting job
Nosheen Rafi satisfaction level of employees.
Masood Nawaz Kalyarc
Key Words: Salary satisfaction, Job satisfaction,
public and private sector, Pakistan
Abstract
The purpose of presented study is to develop a
INTRODUCTION
model that measures the degree of difference in Salary or pay is a form of episodic
salary satisfaction and its impact on job
compensation from a firm to its worker, which is
satisfaction in public sector organizations and
completely stated in an employment contract. It
private sector organizations in Pakistani
is weighed with piece wages, where each job,
context. Salary satisfaction affects job
period of job (timings) or other unit is paid
involvement, work inspiration, employee
distinctly, rather than on a periodic basis. Pay is
performance and motivation. The posited
perhaps striking good to most individuals
hypothesis is if there exists a significant
difference in the degree of salary satisfaction in because it offers them a corresponding level of
public sector and private sector organization, purchasing power. While running a business,
and the positive influence of salary satisfaction salary can also be considered as the cost of
on job satisfaction in both public and private gaining human resources for running systems
sectors. Data was collated from 160 employees and operations, and they are designated at
(total 320) from each sector organizations. Z- different position and employer bear personnel
test was used to analyze the degree of difference disbursement or salary expense. Wage, salary or
between salary satisfactions in both sectors, pay is considered a significant reward to
although its relation with job satisfaction was motivate the workers and their behavior
measured by regression analysis. The findings towards the goals of employer (Oshagbemi,
indicate that employees in public sector 2000). All other social factors are important for
organizations have little higher salary enhancing and to make job satisfactory for
satisfaction as compared to private sector employees are significant but satisfaction from
employees. Moreover, salary satisfaction is also pay is must. Pay gratification be liable to the
positively related with job satisfaction in both adjustment between real pay and the amount of
pay, a person received from his/her employer.
Salary gratification is an abundant narrower
Corresponding author. Contact construct than job satisfaction. The pleasure
m4maina@[Link]. She is MS Scholar at from pay satisfaction is also an important thing
National University of Modern Languages that is linked to some administrative outcomes
(Lahore Campus), Pakistan. and success. For example, some evidence
a. He is assistant professor at National proposes that dissatisfaction with pay can lead
University of Modern Languages (Lahore employee to decreased job satisfaction,
Campus), Pakistan. decreased interest of working, and decreased
b. He is associate professor and dean of Faculty the learning level of employees, motivation and
of Management & Administrative Sciences, GC performance, increased absenteeism and
University Faisalabad, Pakistan. turnover, and more pay-related grievances. It is
c. He is Lecturer at College of Management & also extensively studied that pay satisfaction
Administrative Sciences, GC University positively influence overall job contentment,
Faisalabad, Pakistan. motivation and enactment, performance, and
lead to less absenteeism and turnover behaviors
1
Exploring the relationship between salary satisfaction and job satisfaction
of employee (Judge, Cable, & Higgins, 2000). As using a worldwide measure which blows the
studied by Sweet, Nelson, and Moberg (2006), extent to which contributors like their job and
there is positive influence of pay satisfaction on the organization. Carraher, Carraher, and
job satisfaction and it can obviously observe in Whitely (2003) exemplary proposed that job
every field of life. Sweet et al. (2006) critically satisfaction highly influence pay satisfaction
examined that the employee satisfaction level comprising actual salary satisfaction level and
has little relationship to income and is similar job satisfaction significantly augmented
across most variables for example working modification for each measurement of pay
environment, professional uniqueness, amount satisfaction.
of scientific activity in work, whereas income
gratification showed stronger association to real Separately from affectivity either positive effect
income, at least at the higher income ranks. or negative effect satisfaction connected to pay
They also originate that the association between can be well explained in the light of individual‟s
job satisfaction and pay satisfaction is high, thinking elegance. Method of rational salary
whereas job satisfaction is not connected with structure seems to be a significant feature of
years as employed. The customary rational of employee connected to pay satisfaction.
not relating monetary reward with the Pritchard (1969) originate that corporate worker
contentment is lessening. In fact, these days‟ who are involved in thinking themselves to
acquisitiveness and materialism is becoming key different thought for the creation more money
factor of inspiring and motivating persons. than others, more displeased with their wages
Cummins (2002) has critically discussed that in than the workers who associated themselves to
spite of the conservative wisdom that others creating the same or less money.
„„monetary rewards have little significance to LawlerHI (1985) originate that individuals who
happiness”. Diener and Seligman (2004) studied expect higher monetary rewards in the
the applicable literature and determined that as upcoming times are less satisfied with their
a culture gathers wealth, „„differences and current pay.
modifications in wellbeing are less often due to
income, and are more often due to factors such Frey and Feld (2002) emulated in their
as people‟s social relationships and pleasure at experiential indication which is reported by
work place”. It has been observed that constancy economists that pay satisfaction is more
in pay in terms of getting monthly pay is much important factor of success in an organization
desired by the personnel as compared to success. For example, the study of McCausland,
enticement based salary packages which are Pouliakas, and Theodossiou (2005) shows
adjustable in nature. Diener and Seligman (2004) momentous positive effects of motivation pay
specified that with the much inferior income, job on efficiency (in the range of a 44-percent gain)
contentment and income satisfaction are slightly in his sole dataset of a firm (Safelite Glass
higher. The sales people salaried through mostly Company) that experienced variations in its
fixed salary exhibit higher levels of job compensation plan. Yet, it may be that
satisfaction and lesser turnover intentions than economists recognized the short run welfares of
their colleagues who are paid through mostly enticements, and any long run undesirable
enticement pay are at dissatisfactory behaviors effects on motivation and job satisfaction
about their job. postulated by psychologists. Judge et al. (2000)
found if job usefulness be contingent on both the
In the wider logic it might be possible that pay level of pay and on pay relative to some
satisfaction and job satisfaction usually situation or objective level, it is strong that
balancing to each other. Rice, Phillips, and incentive pay could meaningfully emotional
McFarlin (1990) identified that several job impact on job satisfaction through both of these
satisfaction measures including pay satisfaction courses of action. Attitudes around as well as
(typically pay level satisfaction) as a about work remain formed the rewards
measurement, we control for job satisfaction produced by performance and enactment of
2
The Journal of Commerce, Vol. 3, No. 4,
ISSN: 2218-8118, 2220-6043
Hailey College of Commerce, University of the Punjab, PAKISTAN
employees, which are valued consequences in pay-for-performance is a positive stimulus on
themselves. The objective of presented study is pay satisfaction. Omar and Ogenyi (2006)
to raise salary satisfaction in organizations. In observed that perceived associations between
relationship of job satisfaction, motivation, and pay and performance account for additional
to decrease the turnover and absenteeism rate changes in pay increase satisfaction than entire
among employees of both sectors demographic variables put together.
Consequently, launching a pay-for-performance
THEORETICAL BACKGROUND salary system may be the greatest effective
technique to encourage salary level satisfaction.
Salary satisfaction According to Clark and Oswald (2002), the
receiving of performance-based rewards,
Pay is vital but the awareness of individual
including pay increases and bonuses, absolutely
about salary is more vital. People with positive
affected pay-system responses. So, they
attention seem to be much satisfied with pay
recommended that “founding a pay-for-
relative to people with negative affectivity.
performance salary scheme may be the most
Organ (1994) claimed that both positive and
active way to encourage pay satisfaction”. As it
negative affectivity stand as key factors of job
is also predicted by LawlerHI (1985) that regular
satisfaction. But the individuals who have
salary Satisfaction and pay Pleasure co-vary in a
extraordinary on negative affectivity are
positive course and help people to move their
nervous and worried (emotional state that may
thinking towards positivity or positive thinking.
designate an anxious personality), but that does
The association between performance and pay
not suggest across-the-board displeasure. High-
satisfaction is also momentous. Apparent
negative affectivity persons may be discontented
performance, acuities regarding management,
with characteristics of their jobs, but that does
developments of opportunity, and the
not essentially mean that they would be more
corporation's benefit package, and both external
disappointed with their salary. Organization
and internal pay equity, were related to pay
possession is also an imperative reason in
satisfaction in the direction prophesied by
determining of pay satisfaction and contentment
Lawler's model.
of employees. Solomon (1986) suggested that
public sector executives experience lower Professed distributive justice is confidently
intensities of job and pay satisfaction. Low related to pleasure with incentive policies.
performance of employees may be a Distributive integrity is one of the perceptual
consequence of low levels of satisfaction with variables that have been found to be a robust
their salary. A pay motivation scheme is a interpreter of pay satisfaction (Fong, Shaffer, &
different measurement of pay satisfaction. In Centre, 2001). Perceived procedural justice is a
modern ages, there remained a cumulative trend positive measurement of pay satisfaction.
for public and private administrations to Distributive justice and procedural justice both
implement additional inspired and creative are also originated to be factors of pay
procedures of wage enticement such as group raise/management satisfaction. Over, this is
incentives, and profit distribution schemes. similarly in streak with other exploration results
Carrell and Dittrich (1978) also stated that (Munro & Sugden, 2003). McFarlin and Sweeney
motivation plans that used many distribution (1992) found that distributive justice remained a
rules would move towards different magnitudes more vital analyst of pay level contentment than
of pay satisfaction. So it is anticipated that technical justice. Markova and Jones (2003)
distributive justice will affect satisfaction with found that perceived impartiality of pay
motivational incentive plans. determination policies and procedures was the
sturdiest analyst of pay contentment among four
For making pay satisfaction and job satisfaction
sets of pay processes (salary determination,
organizations have to encourage a strategy of
performance assessment, communication and
perception of pay-for performance. Insight of
3
Exploring the relationship between salary satisfaction and job satisfaction
which are partaking conventional influence on distributed to get data: one hundred
salary satisfaction. questionnaires to each organization. A total
three hundred and forty six responses were
INSERT FIGURE 1 HERE received: one hundred and sixty responses from
public sector and one hundred and seventy six
Ten dimensions or variables to measure salary
from private sector organizations. However, we
satisfaction are adopted from Sharma and Bajpai
excluded sixteen responses received extra from
(2011). The model of Cammann, Fichman,
private sector to balance the number of
Jenkins and Klesh (1979) was used to measure
responses.
job satisfaction which is composed of three
items. In public sector 69% (111) male 31% (49)
respondent were female, among those 65% (104)
With the help of brief overview of literature the
having post graduate 30%(49) graduates and 5%
subsequent objective of research is to determine
(7) were under graduate and there were 41%(66)
the diverse amount of salary satisfaction in
employees having experience more than 15
public and private sector organization and how
years, 22% (35) having experience more than 10
much Salary satisfaction enhances the job
years and 20% (32) have more than 5 years of
satisfaction level in both public and private
experience 17% (27) employees have experience
sector organizations. The study also helps to
of 2 years.
determine satisfaction level of people in public
and private sector as well as their contentment In private sector 82.5% (132) male 17.5% (28)
with their salary system. respondent were female, among those 77.5%
(124) having post graduate, 22.5% (36) graduates
Difference in salary or pay satisfaction can be
and 6% (11) employees having experience more
measured through assessing the summated
than 15 years, 18.7% (30) having experience
difference between public and private sector
more than 10 years and 56.6% (89) have more
organization. To assess the statistical substantial
than 5 years of experience 18.7% (30) employees
difference, main hypothesis is created.
have experience of 2 years.
Furthermore a hypothesis is created to quantify
the linear impact of salary satisfaction on job Construct Measurement
satisfaction level of public sector employees
A questionnaire having ten dimensions of salary
H1: There exist significant difference in the satisfaction and three dimensions of job
degree of salary satisfaction of employees in satisfaction was used to collect data. The present
public sector and private sector organization. study stands on the various dimensions for
difference in salary satisfaction of public sector
H2: Salary satisfaction has significant linear organizations in addition to private sector
influence on job satisfaction of employees in organizations.
public sector.
Salary satisfaction it was measured through ten
H3: Salary satisfaction has significant linear independent dimensions (variables). Ten
influence on job satisfaction of employees in measurements are adopted from the model of
private sector. Sharma and Bajpai (2011) that are foundations of
salary satisfaction. Each variable is measured by
METHODOLOGY means of five point rating scale ranging from
Data Collection and Sample „strongly disagree‟ to „strongly agree‟ with
„neutral‟ as the central point. Internal
Data were collected from managerial consistency of the scale is measured by
and non-managerial employees of two public Cronbach‟s alpha whose value found as 0.79.
sector and two private sector organizations. A
total of four hundred questionnaires were
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The Journal of Commerce, Vol. 3, No. 4,
ISSN: 2218-8118, 2220-6043
Hailey College of Commerce, University of the Punjab, PAKISTAN
Job satisfaction the questionnaire developed by independent variables. The outcomes from the
Cammann, Fichman, Jenkins and Klesh (1979) analysis exhibited the coefficients for paths from
was used for the assessment of job satisfaction independent variables to dependent variables.
and its construct is composed of three items. Subsequent headings for public and private
Each variable is measured by means of five sector were generated from regression analysis
point rating scale ranging from „strongly using “Enter” method.
disagree‟ to „strongly agree‟ with „neutral‟ as the
central point. Internal consistency of the scale is Table 2 (a) shows regression analysis designed
measured by Cronbach‟s alpha whose value for job satisfaction level and salary satisfaction
found as 0.82. in public sector organizations. R2 value was as
57.8% which showed of strong predictor model
FINDINGS because R2 is a statistical term used how good
one term (Salary Satisfaction) is at predicting
For the testing of the hypotheses MS another (Job satisfaction). The value of R2 ranges
Excel and SPSS software are used. Z-test (using from 0 to 1, a higher value signifies strong linear
MS Excel) is used for comparing means as it is relationship, but here in public sector the value
used for the analysis of comparing means of two is moderating. Hence, consequences of the
populations. It requires a simple random sample present study offered a moderate linear
from a population with a Normal distribution relationship between dependent variable (salary
and where the mean is known. Regression satisfaction–Public Sector) and independent
analysis (through SPSS) is used for the variable (job satisfaction- Public Sector). The t-
measurement of linear influence of salary stat, joined with its p-value, designates the
satisfaction on job satisfaction for public sector implication of the relationship between the
organization and measuring linear influence of independent and dependent variable. The t-
salary satisfaction on job satisfaction for private statistics and its linked two-tailed p-values are
sector organization. used in testing that the coefficient is
meaningfully diverse from zero. By an alpha (α)
INSERT TABLE 1 HERE of 0.05, the beta value for job satisfaction is
significantly different from 0, since its p-value is
Table-1 shows the results of “Z-Test: Two
0.000, that is lesser than 0.05. So, we discard the
Sample for Means” for Salary Satisfaction. For
null hypothesis (Kalyar, 2011).
the testing of H1 means of salary satisfaction are
compared in public sector and private sector INSERT TABLE 2 (a, b & c) HERE
organizations through z-test is. The z-value is
2.745 which fall in the rejection region (as it is Table 2 (b) illustrate that F-value is significant
greater that the value of z-critical at 5% level of which reveals overall significance of regression
significance). Hence, null hypothesis of no model. Table 2 (c) displays t-value and p-value
difference is rejected and alternative hypothesis for testing the slope of the regression model.
of significant difference is accepted. So it is Significant p-value and value t-value is an
concluded that there is a significant difference indication of linear relationship between job
between salary satisfaction of employees in satisfaction and salary satisfaction.
public sector and private sector organizations.
Public sector organization employees are more INSERT TABLE 3 (a, b & c) HERE
satisfied and from their salary (mean=28.317) as
compared to private sector organizations Table 3 (a) displays regression statistics for job
(mean=26.25), see table 1. satisfaction level and Salary Satisfaction in
private sector organizations. R2 value was as
In order to test H2 and H3, regression analysis 23.4% which is an indication of less strong
was run: job satisfaction was taken as dependent predictor model because R2 is a statistical term
variable and salary satisfaction taken as used how good one term (Salary Satisfaction) is
7
Exploring the relationship between salary satisfaction and job satisfaction
8
The Journal of Commerce, Vol. 3, No. 4,
ISSN: 2218-8118, 2220-6043
Hailey College of Commerce, University of the Punjab, PAKISTAN
rather this exposes a psychological feeling of Böckerman, P., & Ilmakunnas, P. (2006). Do job
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Salary Satisfaction and Job Satisfaction in
Believes in pay-for-performance
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justice
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The Journal of Commerce, Vol. 3, No. 4,
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Hailey College of Commerce, University of the Punjab, PAKISTAN
Table-2(b)
Coefficients
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta T Sig.
1 (Constant) 1.048 .185 5.661 .000
SS-Public .698 .047 .761 14.723 .000
a. Dependent Variable: JS-Public
Table-2(c)
Significance
Sum of
Model Squares Df Mean Square F Sig.
1 Regression 48.287 1 48.287 216.758 .000a
Residual 35.197 158 .223
Total 83.484 159
a. Predictors: (Constant), SS-Public
b. Dependent Variable: JS-Public
13
Exploring the relationship between salary satisfaction and job satisfaction
Table-3(b)
Coefficients
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta T Sig.
1 (Constant) 2.438 .234 10.426 .000
SS-Private .416 .060 .483 6.942 .000
a. Dependent Variable: JS-Private
Table-3(c)
Significance
Sum of
Model Squares Df Mean Square F Sig.
1 Regression 17.130 1 17.130 48.197 .000a
Residual 56.156 158 .355
Total 73.286 159
a. Predictors: (Constant), SS-Private
b. Dependent Variable: JS-Private
14