ManageEngine

OpManager
OpManager

Product
Into
Objective
features
Usage in Cyber
Securiy
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ManageEngine OpManager:
is a comprehensive network monitoring and
management solution developed by
ManageEngine, a division of Zoho Corporation. It is
designed to help IT administrators monitor the
performance, availability, and health of their IT
infrastructure, including networks, servers,
Intro
applications, and virtual environments. OpManager

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ManageEngine OpManager:
• ManageEngine is the Enterprise IT Management
Software division of ZOHO Corp. Founded in 1996
and known until 2009 as AdventNet Inc., ZOHO
Corp. is headquartered in Pleasanton, CA with

•
offices in North America, Europe and Asia.
Product
OpManager

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 The primary goal of ManageEngine:
OpManager is to provide a centralized
Objective platform to monitor and manage IT
infrastructure in real time, ensuring optimal
performance, reducing downtime, and
enabling proactive issue resolution.

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Features/Network Management
▪ Network Performance Monitoring ▪ WAN RTT Monitoring
▪ Monitor your network with 2000+ performance metrics ▪ Continuously monitors WAN link availability, latency and
along with intuitive dashboards, instant alerts and performance leveraging Cisco IP SLA technology.
intelligent reporting.

▪ VoIP Monitoring
▪ Router Monitoring
▪ Proactively monitors VoIP call quality across WAN
▪ Get critical insights on router performance with metrics infrastructure and troubleshoot poor VoIP performance.
like errors and discards, voltage, temperature, buffer
statistics, etc.
▪ Network Mapping
▪ Automatic L1/L2 network mapping to visualize and
▪ Switch Monitoring
pinpoint network outages and performance degradation.
▪ Switch port monitoring with port-wise traffic control and
switch port mapping to identify devices connected to a
port.

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Server Management
• Server Monitoring • Citrix Hypervisor Monitoring
• Monitor both physical and virtual servers across multiple • Monitor and manage Host, VMs and Storage
vendor OS such as Windows, Linux, Solaris, Unix, VMware Repositories of Citrix Hypervisor and get the required
etc. visibility into their performance.

• VMware monitoring • Process Monitoring

• Indepth, agentless monitoring of VMware-virtualized • Monitor and manage processes that are running on
servers using over 70 VMware performance monitors. discovered devices through SNMP/ CLI.
•
• System Health Monitoring
• OpManager uses protocols such as SNMP or CLI to
monitor system resources and gather performance data

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Fault and Performance Management
• Email and SMS alerting • Network Performance Reporting
• Stay informed on the go with instant notifications on • Analyze network availability, usage trends and
network issues via Email and SMS alerts from performance analysis by over 100 off-the-shelf and
OpManager. customizable reports.

• IT Workflow Automation • Syslog Monitoring

• Orchestrate and automate first level network fault • Rule-based method of syslog monitoring to read
troubleshooting steps and on-going maintenance tasks incoming syslogs and associates alerts to these syslogs.
with ease.

• Network Monitoring Tools

• Root cause analysis
• Collection of OpManager's network monitoring tools
• Accelerate network fault identification with root cause that helps perform the first and second level
analysis, a centralized platform to visualize, analyze and troubleshooting tasks.
correlate multiple monitor performance at any instant.

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Data Center Management
• Systems Management
• Proactively monitoring of IT systems such as routers,
switches, servers(Physical & virtual), load balancer &
much more.

• Data Center Management

• An integrated data center monitoring that helps you
proactively monitor servers, applications and bandwidth
from a single web console.

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Other features
• • Switch Port and IP address Management
Network Traffic Analysis • Gain the availability status of IP addresses in a subnet,
• Track your network bandwidth usage in real-time, scan all the switches in your network and map the switch
keep tabs on the top users of bandwidth on your ports to devices down to its physical location.
network, and ensure your business critical
applications get maximum priority. • Firewall Log Management
• Tap the full potential of the log data generated by
• Network Configuration Management firewalls to extract information crucial to the network
security. Gain crucial information through security,
• Schedule configuration backups when required, compliance and bandwidth reports.
compare any two configuration versions of
same/different devices and track configuration
changes in real-time through syslog messages • Application Performance Management
generated by the devices. • Monitor application performance across physical, virtual
and cloud environments to ensure mission critical
business apps meet end user expectation.

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Server Monitoring
• Server monitoring means keeping an eye on your server's health and performance to ensure it runs
smoothly and without interruptions. It involves tracking things like CPU usage, memory, disk space, and
network activity to spot and fix problems early. This helps avoid downtime, improve server speed, and
maintain reliable performance.

• Why It’s Important:

• Avoid Downtime: Ensure the server is always available.
• Catch Problems Early: Detect and fix issues before they become big problems.
• Improve Performance: Monitor server speed, capacity, and responsiveness.
• Stay Secure: Identify login failures, unauthorized access, and other security issues.

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What ManageEngine OpManager Does:
• Real-Time Monitoring: Tracks server performance every minute and shows results in easy-to-read charts.
• Custom Dashboards: Create tailored views for different server types (Windows, Linux, virtual servers, etc.).
• Alerts: Set limits on performance metrics (like CPU usage) and get alerts when these limits are exceeded.
• Web and App Monitoring: Ensures websites and applications are running smoothly and securely.
• Remote Monitoring: Manage servers across locations and fix issues from anywhere.
• Service and Process Management: Automatically restart services or kill problem processes when needed.
• Logs and Reports: Analyze event logs and generate detailed performance reports.

• Benefits:
• Fewer Interruptions: Minimized interruptions and downtime.
• Easy Problem-Solving: Quickly identify and fix issues.
• Comprehensive View: See all server metrics in one place or Centralized view of server health.
• Proactive Security: Protect your system from unauthorized access.

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SNMP and WMI
• Server performance can be effectively tracked using dedicated tools that rely on SNMP (Simple Network Management
Protocol) and WMI (Windows Management Instrumentation). Here's
• WMI (Windows Management Instrumentation)
• What is WMI (Windows Management Instrumentation)?
• WMI (Windows Management Instrumentation) is a Windows-based framework that allows you to access and manage
system information on computers running Microsoft operating systems. It provides a standardized way to query and
interact with system components, software, and devices.
• Key Features of WMI:
• System Monitoring: Retrieve real-time data about CPU usage, memory, disk performance, network activity, and more.
• Configuration Management: Access and modify system settings, services, and applications.
• Event Logging: Capture and analyze events like errors, security warnings, or system changes.
• Remote Management: Perform administrative tasks on remote systems without needing physical access.
• Automation: Automate repetitive tasks with scripts or integration into management tools.

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How WMI is Used:
• Server Monitoring: Tools like OpManager use WMI to collect performance data from Windows servers.
• Troubleshooting: IT admins query WMI to identify issues like high resource usage or application crashes.
• Security: Detect failed login attempts or unauthorized access by analyzing event logs.
• Application Management: Monitor and control running applications or services.
• WMI simplifies IT operations by providing detailed system insights and enabling remote management, making it a vital
component in monitoring and maintaining Windows environments.

• how it works:
• Assign a Monitor: Attach the monitoring tool to the server you want to track.
• Set Baselines: Define normal performance levels (e.g., CPU usage, memory utilization) to identify deviations.
• Enable Alerts: Configure notifications to alert you when performance crosses the set thresholds.
• This approach ensures continuous monitoring and helps maintain smooth server operations by detecting and addressing
issues before they escalate.

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Notification Types in OpManager:
• SMS for immediate updates.
• Email with detailed issue information.
• Chat integration (e.g., Slack) for team coordination.

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Thank You