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Management by Objectives Explained

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0% found this document useful (0 votes)
12 views3 pages

Management by Objectives Explained

Uploaded by

sameershah904550
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

MANAGEMENT BY OBJECTIVES (MBO)

Management by Objectives (MBO) is a strategic approach to


enhance the performance of an organization. It is a process where
the goals of the organization are defined and conveyed by the
management to the members of the organization with the
intention to achieve each objective.

An important step in the MBO approach is the monitoring and


evaluation of the performance and progress of each employee
against the established objectives. Ideally, if the employees
themselves are involved in setting goals and deciding their course
of action, they are more likely to fulfil their obligations.

Steps in Management by Objectives Process

1. Define organization goals

Setting objectives is not only critical to the success of any


company, but it also serves a variety of purposes. It needs to
include several different types of managers in setting goals. The
objectives set by the supervisors are provisional, based on an
interpretation and evaluation of what the company can and
should achieve within a specified time.

2. Define employee objectives

Once the employees are briefed about the general objectives,


plan, and the strategies to follow, the managers can start working
with their subordinates on establishing their personal objectives.
This will be a one-on-one discussion where the subordinates will
let the managers know about their targets and which goals they
can accomplish within a specific time and with what resources.
They can then share some tentative thoughts about which goals
the organization or department can find feasible.

3. Continuous monitoring performance and progress

Though the management by objectives approach is necessary for


increasing the effectiveness of managers, it is equally essential
for monitoring the performance and progress of each employee in
the organization.

4. Performance evaluation
Within the MBO framework, the performance review is achieved
by the participation of the managers concerned.

5. Providing feedback

In the management by objectives approach, the most essential


step is the continuous feedback on the results and objectives, as
it enables the employees to track and make corrections to their
actions. The ongoing feedback is complemented by frequent
formal evaluation meetings in which superiors and subordinates
may discuss progress towards objectives, leading to more
feedback.

6. Performance appraisal

Performance reviews are a routine review of the success of


employees within MBO organizations.

Benefits of Management by Objectives

 Management by objectives helps employees appreciate their


on-the-job roles and responsibilities.
 The Key Result Areas (KRAs) planned are specific to each
employee, depending on their interest, educational
qualification, and specialization.
 The MBO approach usually results in better teamwork and
communication.
 It provides the employees with a clear understanding of
what is expected of them. The supervisors set goals for
every member of the team, and every employee is provided
with a list of unique tasks.
 Every employee is assigned unique goals. Hence, each
employee feels indispensable to the organization and
eventually develops a sense of loyalty to the organization.
 Managers help ensure that subordinates’ goals are related to
the objectives of the organization.

Limitations of Management by Objectives

 Management by objectives often ignores the organization’s


existing ethos and working conditions.
 More emphasis is given on goals and targets. The managers
put constant pressure on the employees to accomplish their
goals and forget about the use of MBO for involvement,
willingness to contribute, and growth of management.
 The managers sometimes over-emphasize the target
setting, as compared to operational issues, as a generator of
success.
 The MBO approach does not emphasize the significance of
the context wherein the goals are set. The context
encompasses everything from resource availability and
efficiency to relative buy-in from the leadership
and stakeholders.
 Finally, there is a tendency for many managers to see
management by objectives as a total system that can handle
all management issues once installed. The overdependence
may impose problems on the MBO system that it is not
prepared to tackle, and that frustrates any potentially
positive effects on the issues it is supposed to deal with.

Common questions

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The view that "MBO is a complete management solution" misses essential management considerations because it overlooks the complexity of organizational management that extends beyond goal setting and performance measurement. While MBO provides a structured approach to aligning objectives, it often ignores critical elements such as organizational culture, leadership dynamics, and employee engagement beyond target achievement. It also fails to consider the contextual factors that may impact goal achievement, such as resource constraints and external environmental changes. Overreliance on MBO can result in neglecting these broader management contexts, potentially leading to dissatisfaction and limited organizational adaptability .

Overemphasizing target setting within the MBO framework can stifle employee creativity and innovation. When employees are strictly focused on achieving specific objectives, they may become less inclined to explore innovative approaches or take risks that fall outside these predefined goals. This pressure to meet targets can result in a rigid work environment, where the fear of missing objectives overshadows the potential benefits of creative problem-solving and experimentation. Consequently, the organization might miss opportunities for breakthroughs and improvements that could arise from a more flexible approach to management .

Managers may face several challenges when implementing MBO effectively. They need to balance emphasizing goal achievement with considering the organization's existing working conditions and ethos. Managers might experience pressure to prioritize target setting, potentially resulting in overlooking critical operational issues. Additionally, implementing MBO demands a participative management style, which might be challenging in traditional hierarchical settings. Managers also need to ensure continuous feedback without overwhelming or demotivating employees, keeping morale high while maintaining focus on the individual and organizational objectives .

Continuous feedback is essential in the MBO process as it enables employees to track progress and make necessary corrections to their actions. This ongoing communication helps ensure that employees remain aligned with organizational objectives, facilitating timely adjustments that improve their performance. Regular feedback fosters a proactive workplace culture where employees feel supported in their efforts to meet specific targets, thus directly contributing to achieving the set organizational goals .

When designing a comprehensive management strategy, consider that MBO can overlook the organization's existing culture and working conditions, placing excessive emphasis on targets. This approach can sometimes prioritize goal achievement over employee engagement and operational efficiency. MBO may not adequately account for resource constraints or leadership buy-in. Overdependence on MBO could impede addressing complex management issues, limiting flexibility and innovation, particularly in diverse organizations that require a balanced approach accommodating various contextual factors and dynamic environments .

Personal objectives within MBO contribute to an employee’s sense of belonging and loyalty by providing clarity on their roles and how their work contributes to the organization’s goals. Employees are involved in setting these objectives, making them feel valued and indispensable. This involvement and clarity help foster a deeper connection to the organization's success, translating to increased loyalty. Employees perceive that the organization recognizes their unique contributions and aligns their roles with personal interests and expertise, reinforcing their commitment and sense of belonging .

MBO enhances employee motivation and accountability by involving employees in the goal-setting process, leading to a clear understanding of their roles and responsibilities. Each employee is provided with unique goals that align with organizational objectives, making them feel indispensable, which fosters loyalty. Furthermore, the feedback mechanisms in MBO keep employees informed about their progress, encouraging adjustments and improvements. This ongoing feedback, combined with performance appraisals aligned with personal objectives, ensures employees are regularly held accountable for their performance .

MBO facilitates better teamwork and communication by ensuring that organizational and employee goals are clearly defined and aligned. This alignment fosters a sense of shared purpose among team members, enhancing collaboration as they work towards common objectives. By engaging both managers and employees in the goal-setting process, MBO encourages open dialogue, helping to clarify expectations and roles. Additionally, the continuous feedback loops inherent in the MBO process promote regular interactions among team members, fostering a culture of transparency and mutual support .

MBO can be insufficient in addressing broader organizational dynamics because it often overlooks existing organizational ethos and working conditions. It emphasizes goals and targets over other important factors such as operational issues, resource availability, and leadership buy-in. This narrow focus may lead to pressure on employees to achieve targets, potentially ignoring essential contextual elements that contribute to organizational success. Moreover, the tendency of some managers to view MBO as a comprehensive system can lead to an overreliance on its processes, neglecting the importance of maintaining a balance with the organizational culture and environment .

The MBO process ensures alignment of objectives with organizational goals and personal employee growth through several steps. First, it involves defining organizational goals, which sets the foundation for alignment. Managers then engage in one-on-one discussions with employees to establish personal objectives that reflect individual capabilities and aspirations while aligning with the broader organizational strategy. Continuous performance monitoring and feedback provide opportunities for adjusting objectives to meet both organizational targets and personal growth needs, maintaining alignment and relevance over time .

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