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NPC vs. BENECO: Unjust Enrichment Case

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0% found this document useful (0 votes)
13 views7 pages

NPC vs. BENECO: Unjust Enrichment Case

Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Today is Monday, September 16, 2024

Constitution Statutes Executive Issuances Judicial Issuances Other Issuances Jurisprudence International Legal Resources AUSL Exclusive

SECOND DIVISION

[ G.R. No. 218378, June 14, 2021 ]

NATIONAL POWER CORPORATION, PETITIONER, VS. BENGUET ELECTRIC COOPERATIVE, INC.,


RESPONDENT.

RESOLUTION

LOPEZ, M., J.:

The principle of unjust enrichment under Article 22 of the Civil Code is not a catch-all provision that can be
conveniently invoked when a party has suffered a loss. This is especially true when a contract exists between the
parties.

This Petition for Review on Certiorari1 under Rule 45 of the Rules of Court assails the Decision2 dated August 29,
2014 and Resolution3 dated May 22, 2015 of the Court of Appeals (CA) in CA-G.R. CV No. 96352, affirming the
Decision4 dated September 15, 2010 and Resolution5 dated November 10, 2010 of the Regional Trial Court of La
Trinidad, Benguet, Branch 63 (RTC) in Civil Case No. 04-CV-2055 which declared the underBilling of National
Power Corporation (NPC) against Benguet Electric Cooperative, Inc. (BENECO) for the period covering May 2000
to February 2004, as illegal, unjust, and unenforceable.

ANTECEDENTS

NPC is a government-owned and controlled corporation that supplies power to BENECO under a franchise
agreement. In turn, BENECO distributes power to all its members and consumers in Baguio City and Benguet
Province.6

On January 1, 1998, NPC and BENECO entered into a Contract of Sale of Electricity.7 Subsequently, the parties
executed a Transition Contract for the Supply of Electricity (Transition Contract) whereby NPC will supply electric
power and energy to BENECO at multiple points of delivery, including the Irisan Substation.8 In 1999, the NPC's
Metering Services Group installed the metering system in Irisan Substation and conducted several tests to
determine the multiplier. After the tests, the NPC set the Current Transformer Ratio (CTR) at 75/5, which fixed the
multiplier at 5,196.31.9 The Irisan Substation was energized in March 2000.10

From May 2000 to February 2004, the NPC maintained the CTR at 75/5 and billed BENECO using 5,196.31 as the
multiplier.11 NPC granted BENECO a Prompt Payment Discount (PPD) every month as long as BENECO's account
was fully paid and updated.12

In February 2004, BENECO's employee, Engineer Lawrence Umaming (Umaming), studied BENECO's operations
and discovered its low systems losses. Because of this, Engineer Umaming called the attention of the National

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Transmission Corporation (TRANSCO), the company which took over NPC's transmission functions in 2004.
TRANSCO conducted tests on BENECO's billing meter and noticed that the CTR was set at 75/5 instead of 150/5,
which means that NPC had been billing BENECO at half the correct amount of electricity delivered to it.13

Consequently, in a demand letter14 dated May 13, 2004, NPC informed BENECO of its underbilling from May 2000
to February 2004, amounting to PI57,743,314.43 and requested BENECO to pay the amount. BENECO refused to
pay the underbilling and argued that it resulted from NPC's failure to discover the error in the metering device. In
consequence, NPC revoked BENECO's PPD privilege on June 23, 2004.15 NPC also billed BENECO an additional
amount of P7,870,456.14, representing the PPD and the interest charges from April 2004 to July 2004. Too, NPC
notified16 BENECO that it will issue a disconnection order if it does not pay the balance.17 For these reasons,
BENECO filed a Complaint18 for injunction, damages, and other relief on September 30, 2004, before the RTC.19

BENECO inveighed that it is not liable for the underbilling amounting to P157,743,314.43. Under Section 25 of the
Transition Contract, NPC is deemed to have waived its claims on any billing not corrected within ninety (90) days
from BENECO's receipt of the erroneous billing. Thus, BENECO is still entitled to a 3% PPD. Also, NPC's failure to
discover its own mistake for almost four years constitutes gross inexcusable negligence.20

For its part, NPC asserted that the use of an "inapplicable CTR" in BENECO's metering device is not covered by
Section 25. The use of the 75/5 CTR will not result in a wrong reading since the CTR only scales down the actual
current flowing in the substation. Neither can it be considered as an arithmetical mistake or omission, or error due to
an inaccurate meter. NPC even faulted BENECO for calling its attention only after the lapse of (4) years.21

During the trial, it was established that: (1) the determination of the billing multiplier is the sole responsibility of the
NPC; (2) the NPC conducted several tests on the billing meter system to determine the correct multiplier before the
substation was finally energized in 2000; (3) after conducting meter tests, NPC prepared Billing Meter Test Reports
indicating the multiplier; (4) NPC undertook monthly readings of the meter for purposes of monthly billing; (5)
BENECO has no access to the billing meter system of NPC; (6) NPC consistently indicated the multiplier of
5,196.31 in their Meter Reading Reports and monthly bills; and (7) NPC bills BENECO every month.22

On September 15, 2010, the RTC rendered a Decision23 in favor of BENECO. Applying Panay Electric Co., Inc. v.
Court of Appeals (Panay Electric)24 and Ridjo Tape & Chemical Corp. v. Court of Appeals (Ridjo Tape),25 the RTC
held that BENECO cannot be faulted for the wrong multiplier. NPC's failure to determine the error is a case of
negligence, and as such, it must bear the consequential losses.26 Concerning BENECO's entitlement to a PPD, the
RTC agreed with BENECO that the underbilling is separate from the current monthly billings. Since BENECO has
been paying its current monthly bills promptly, it is entitled to a PPD.27 The decretal portion of the Decision reads:

WHEREFORE, judgment is hereby rendered in this case in favor of the plaintiff and against the
defendants as follows:

1. Declaring the underbilling and related billings of NPC to Beneco as illegal, unjust, and
unenforceable against the Beneco;

2. Enjoining permanently the defendants and all persons acting on their behalf or their orders
from disconnecting Beneco's electric supply, and enjoining defendants to reinstate the 3%
Prompt Payment Discount on Beneco's monthly bills from April 2004 and onward;

3. Ordering defendant NPC to pay Beneco attorney's fees of P1,000.000.00;

4. Dismissing all other claims and counterclaims for lack of merit.

5. Cost against defendant NPC.

SO ORDERED.28

NPC moved for reconsideration, but the RTC denied the motion in a November 10, 2010 Resolution.29

Dissatisfied by the RTC's ruling, NPC filed an appeal with the CA and raised the issue of whether the NPC can
compel BENECO to pay the underbilling.30 Acting on the appeal, the CA upheld the RTC's finding that NPC's gross

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negligence was the proximate cause of the underbilling. NPC could have easily determined the need to change the
CTR setting with all its technologically advanced resources. On the other hand, BENECO has no way of determining
the wrong CTR setting in the Irisan Substation based on its unusually low systems losses. Remarkably, BENECO's
systems losses, as shown on its Monthly Financial Statistical Report, pertain to its entire operation, not only the
Irisan Substation. More so, BENECO had no participation in installing NAPOCOR's metering system, determining
the billing multiplier, and conducting billing meter tests. The RTC found no preponderant evidence showing that
BENECO was equally at fault and ruled that NPC was solely responsible for the underbilling. Thus, NPC should
bear the loss.31 The CA dismissed NPC's appeal and ruled as follows:

WHEREFORE, premises considered, the instant Appeal is DENIED. The assailed Decision dated 15
September 2010 and Resolution dated 10 November 2010 issued by Branch 63, Regional Trial Court
of La Trinidad, Benguet are hereby AFFIRMED except the award of attorney's fees in the amount of
one million (P1,000,000.00) pesos which is hereby DELETED for lack of factual and legal basis.

SO ORDERED.32 (Emphases in the original.)

NPC filed a motion for reconsideration. However, the CA denied the motion in a Resolution33 dated May 22, 2015.

Hence, this recourse.

NPC insists that BENECO is liable for the underbilling because it consumed the electricity from NPC but only paid
half of the actual price. Otherwise, BENECO will be unjustly enriched.34 Further, Panay Electric,35 Ridjo
Tape,36 and Manila Electric Company (MERALCO) v. Spouses Chua (Meralco)37 cannot justify BENECO's non-
payment of the underbilling since BENECO is not similarly situated as the end-users in these cases. BENECO has
the technical expertise to determine the use of a defective CTR in the Irisan Substation.38 Lastly, NPC has the right
to revoke the PPD because it is a mere privilege. BENECO was rightfully disqualified from enjoying the PPD
privilege given its unpaid underbilling.39

ISSUES

NPC raised the issues of whether: (a) BENECO's non-payment of the underbilling constitutes unjust enrichment;
(b) Panay Electric,40 Ridjo Tape,41 and Meralco42 are applicable in the case at bar; and (c) BENECO is entitled to a
3% PPD.

RULING

The petition is partly meritorious.

BENECO's liability for the underbilling


is based on contract, not the principle of
unjust enrichment.

At the onset, the CA correctly ruled that BENECO had no participation in NPC's use of the wrong CTR setting, and
therefore, NPC's loss is the result of its negligence. Nevertheless, BENECO is liable for the underbilling
representing the power bills corrected within the 90-day period based on Section 25 of the Transition Contract, not
the principle of unjust enrichment.

Unjust enrichment exists when a person unfairly retains a benefit, money, or property against the fundamental
principles of justice, equity, and good conscience.43 The principle against unjust enrichment is embodied in Article
2244 of the Civil Code, which provides that a person who acquires or comes into possession of something at the
expense of another without just or legal ground must return it. To be applicable, Article 22 requires that: (a) a person
is benefited without a valid basis or justification, and (b) such benefit is derived at another's expense or damage.45

In University of the Philippines v. Philab Industries Inc., (G.R. No. 152411),46 the Court's discussion of the principle
of unjust enrichment and the elements required for its application is instructive:

Unjust enrichment claims do not lie simply because one party benefits from the efforts or obligations of others, but
instead it must be shown that a party was unjustly enriched in the sense that the term unjustly could mean illegally
or unlawfully.

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Moreover, to substantiate a claim for unjust enrichment, the claimant must unequivocally prove that another party
knowingly received something of value to which he was not entitled and that the state of affairs are such that it
would be unjust for the person to keep the benefit. x x x.

xxxx

In order that accion in rem verso may prosper, the essential elements must be present: (1) that the defendant has
been enriched, (2) that the plaintiff has suffered a loss, (3) that the enrichment of the defendant is without just or
legal ground, and (4) that the plaintiff has no other action based on contract, quasi-contract, crime or quasi-delict.

An accion in rem verso is considered merely an auxiliary action, available only when there is no other remedy on
contract, quasi-contract, crime, and quasi-delict. If there is an obtainable action under any other institution of positive
law, that action must be resorted to, and the principle of accion in rem verso will not lie.47 (Italics in the original,
emphases supplied, and citations omitted.)

Thus, the principle of unjust enrichment does not automatically apply when one party benefits from the efforts or
obligations of another. It is necessary to show that the enrichment of one party is without a just or legal ground, and
that the plaintiff has no other action against the other party. In other words, there is no unjust enrichment when the
person who benefited has a valid claim to such benefit.48 Relevantly, the Court ruled in Shinryo (Phil) Company, Inc.
v. RRN,49 that the principle of unjust enrichment is not applicable because the petitioner's claim is based on
contract, viz.:

As found by both the CIAC and affirmed by the CA, petitioner failed to prove that respondent's free use of the manlift
was without legal ground based on the provisions of their contract. Thus, the third requisite, i.e., that the enrichment
of respondent is without just or legal ground, is missing. In addition, petitioner's claim is based on contract, hence,
the fourth requisite — that the plaintiff has no other action based on contract, quasi-contract, crime or quasi-delict —
is also absent. Clearly, the principle of unjust enrichment is not applicable in this case.50 (Emphases supplied.)

Also, the Court succinctly discussed in National Transmission Corporation v. Misamis Oriental I Electric Cooperative,
Inc., (Misamis Oriental)51 that the contract between the parties prevails over the principle of unjust enrichment, thus:

The claim that Moresco I was unjustly enriched at the expense of petitioner is equally untenable for a simple reason.
Because a contract exists between the parties, the obligations arising therefrom have the force of law between the
parties and must be complied with in good faith.52 (Emphasis supplied and citation omitted.)

Here, NPC and BENECO executed a Contract of Sale of Electricity and a Transition Contract for the Supply of
Electricity to govern their rights and obligations in the supply of electric power and energy. Therefore, any action that
one may bring against the other shall be based on the provisions of their contract. The principle of unjust enrichment
will not apply.

BENECO is liable for underbilled power


charges due to the use of a wrong
multiplier corrected within 90 days from
receipt of the erroneous billings.

Section 25 of the Transition Contract defines BENECO's right to retain a portion of the underbilling and NPC's right
to correct billing errors and demand payment for underbilling.

ADJUSTMENT DUE TO INACCURATE METERS AND ERRONEOUS BILLINGS WITHIN A BILLING PERIOD.

25. In the event that a billing is found erroneous due to wrong reading, arithmetical mistakes or omissions,
SUPPLIER shall send CUSTOMER a debit/credit memo within ninety (90) days from the date of bill's receipt to
correct the error. SUPPLIER shall also be deemed to waive any claim on any billing error if it fails to send notice of
such billing error to CUSTOMER within ninety (90) days from billing date. Provided that if the error is due to an
inaccurate meter, said error may be corrected anytime.53 (Emphasis supplied)

In Misamis Oriental,54 the Transition Contract of the parties contained a similar provision on erroneous billings. In
that case, the Court interpreted Section 25 and identified the two categories of errors in billing as (1) error due to a
wrong reading, or an arithmetical mistake or omission, which may be corrected only within ninety (90) days from the

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date of the customer's receipt of the bill, else, the claim shall be deemed waived; and (2) error due to an inaccurate
meter, which may be corrected any time. The Court upheld the Energy Regulatory Commission (ERC) and the CA's
findings that failure to use a metering device with the correct multiplier constitutes an omission under the First
category,55 thus:

The ERC decided in favor of respondent, and the CA affirmed the judgment.

We find no reversible error in the CA's affirmance of the ERC ruling.

The ERC concluded that Transco failed to provide the correct meter multiplier when it installed the new meter — a
clear omission that resulted in an erroneous billing. This finding was affirmed in the CA ruling which we quote in full
and with approval:

We hold that the error in the billing due to an application of an incorrect meter is an omission within the ambit of the
first sentence of Section 25, Annex C to the TSC. x x x.

[x x x x]

The error committed by petitioner Transco was an omission because it Tailed to use the correct meter device, that
is, one with a multiplier of 5,250, notwithstanding its admission in the Meter Test Report that it used the said
multiplier. When Transco and Genco computed the billings for respondent MORESCO I for the months following the
installation of the new meter device, they belatedly discovered that the new device had a multiplier of 3,500 instead
of 5,250. This explained the under-biilings. We note that when Transco installed the new meter device, it believed
that the multiplier of which was 5,250 when, in reality, it was 3,500. The error was caused by Transco's own act of
installing a meter device with a multiplier of 3,500 which was different from what it was supposed to install, that is,
one with a multiplier of 5,250. Stated differently, Transco's omission consists in failing to install a device with a 5,250
multiplier. If there was any error in the present case, it was only in Transco's belief that the internal multiplier of the
new meter device was 5,250 instead of 3,500. Considering that a multiplier is an inherent component of every meter
device, as Transco expressly so stated, the correct meter device with a multiplier of 5,250 could have been available
to it or, if not, within its means to obtain, had it only exercised ordinary diligence.56 (Italic in the original, emphases
supplied, and citations omitted.)

Similarly, in this case, the underbilling sought to be collected by NPC arose from NPC's failure to set the CTR at
150/5, which resulted in the use of a wrong multiplier. This constitutes an omission under the first category of billing
error of the Transition Contract. It was established during the trial that the determination of the correct billing
multiplier is NPC's sole responsibility. NPC even conducted several billing meter system tests before it energized
BENECO's Irisan Substation. Since then, NPC indicated 5,196.31 as the multiplier in BENECO's monthly bills.
NPC's witness, Engineer Edgardo Orencia, confirmed that the meter was accurate, and what was erroneous is the
multiplier used.57 Additionally, remarks in Billing Meter Test Reports dated August 15, 2000, June 15, 2001, and July
30, 2003, indicate that the meter is accurate.

Thus, NPC can only correct erroneous billings arising from the use of a wrong multiplier within ninety (90) days from
BENECO's receipt of the erroneous billings. Here, BENECO received the letter informing it of its underbilling from
May 2000 to February 2004 amounting to P157,743,314.43 on May 17, 2004.58 Billings received by BENECO
beyond the 90-day period before May 17, 2004, can no longer be corrected, and NPC is deemed to have waived
any claim on the billing errors beyond that period. BENECO is only liable for the underbilling on erroneous billings
that BENECO received from February 17, 2004 to May 17, 2004.

Notably, NPC's demand letter merely provides for the total amount of the underbilling covering May 2000 to
February 2004, without reference to the amount of underbilling every month. With this, the Court cannot determine
BENECO's liability. It must be emphasized that mathematical computations are factual questions, and the Court is
not a trier of facts.59

Hence, the case must be remanded to the RTC for proper determination of the amount of the underbilling.

Panay Electric, Ridjo Tape, and Meralco

do not apply.

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Panay Electric,60 Ridjo Tape,61 and Meralco62 differ in some factual circumstances and applicable laws from the case
at bar. In Panay Electric and Meralco, the contracts between the parties do not have specific provisions for billing
errors. In Panay Electric, the Court applied the principle of estoppel in pais in ruling that respondent Hotel del Rio is
not liable for the deficiency billings because of Panay Electric's use of a wrong multiplier factor. The Court held that
Panay Electric is the only one to blame for such mistakes, repeatedly made, arising from culpable negligence of its
employees.63 In Meralco, the Court denied Meralco's right to demand payment of the differential billing because it
failed to provide a factual or legal basis for its claim. Withal, the Court emphasized that Meralco could have easily
verified any possible error in the statements of account given its technical knowledge and experience in providing
electric service.64 Meanwhile, as in this case, the Court applied the Service Agreement between the parties in Ridjo
Tape in denying Meralco's claim for the full amount of the differential billings. The Court explained that Meralco has
the imperative duty to make a reasonable and proper inspection of its apparatus and equipment and the due
diligence to discover and repair defects; failure to perform such duties constitutes negligence.65

If at all, Panay Electric, Ridjo Tape, and Meralco cases are applicable to remind the obligation of the entities
engaged in the supply or distribution of electricity to discharge its functions with utmost care and diligence. The
Court's discussion of the rationale behind the ruling in Ridjo Tape is instructive:

The rationale behind this ruling is that public utilities should be put on notice, as a deterrent, that if they completely
disregard their duty of keeping their electric meters in serviceable condition, they run the risk of forfeiting, by reason
of their negligence, amounts originally due from their customers. Certainly, we cannot sanction a situation wherein
the defects in the electric meter are allowed to continue indefinitely until suddenly the public utilities concerned
demand payment for the unrecorded electricity utilized when, in the first place, they should have remedied the
situation immediately. If we turn a blind eye on MERALCO's omission, it may encourage negligence on the part of
public utilities, to the detriment of the consuming public.66 (Emphases supplied.)

By the same token, the Court cannot allow NPC to recover the underbilling in full in this case lest the consuming
public will suffer. Whether an electricity supplier or distributor is a public utility or a government-owned and
controlled corporation, it is expected to discharge its functions with utmost care and diligence. NPC cannot avoid its
responsibility by imputing participatory negligence on BENECO. On this point, the CA elucidated:

NAPOCOR, in an effort to veer away from responsibility, desperately impute participatory negligence on the part of
BENECO by accusing it of not doing anything to investigate its unusually low systems losses during the covered
period x x x as it showed more electricity being sold by BENECO to its consumer than what it was paying.
NAPOCOR argue that this, alone, was enough to arouse a suspicion on the part of BENECO on the CTR setting in
its Irisan substation.

It should be mentioned, however, that the systems losses of BENECO as reflected on its Monthly Financial
Statistical Report submitted to the ERC, covered its entire operation, not only the Irisan substation, thus, BENECO
had no way of knowing the systems loss for each of its substations. Furthermore, We have noted the self-serving
testimony of Engr. Banayat, defendants' witness, expounded merely on the negative systems losses of BENECO,
without giving any attention as to the instances when BENECO reached the average of twelve to eighteen percent
(12-18%) systems loss mark set by the National Electrification Authority. Besides, as correctly argued by BENECO,
there were only two (2) occasions when BENECO incurred negative systems losses.

And to be sure, even if these incidents were enough to arouse suspicion on the part of BENECO, it should be
emphasized that the negative systems losses transpired in 2003 or three (3) years away from the time that CTR was
set by NAPOCOR's employees. And contrary to NAPOCOR's posture of BENECO's negligence, the records readily
reveal that BENECO did make a move in 2004, or a year later. As gleaned from the records, it was BENECO's
employee, Engr. Umaming, who was to be credited for the discovery of the problem and with the consent of
BENECO, lost no time in calling the attention of defendants thereafter.

In any case, even assuming for the nonce that BENECO was feigning ignorance about the low CTR setting, the
inescapable conclusion at the end of the day is that defendants were still directly responsible for what happened due
to their own negligence. For they could have, as they should have, increased the billing multiplier to the correct
setting of 150/5. If, as defendants insist that BENECO cannot be said to be ignorant not to immediately determine
something was amiss with the billing multiplier, then a lot more should be expected from them. It was incumbent
upon NAPOCOR to protect its own business interest considering full and exclusive access to the billing meter and
the pertinent data regularly gathered from such. ℒαwρhi!

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As it is, however, defendants did not do what they ought, to do. They never lifted a finger even as they had all the
ways and means to detect the problem and to correct the billing multiplier at the soonest time possible. Instead, they
casually went on with their business dealing with BENECO for four (4) years, as if nothing was amiss at the Irisan
substation.67

At this point, we stress that NPC was unaware of the error in its billing system. Were it not for BENECO's honest
intention to raise and correct the possible irregularities in the NPC's billing system, NPC would not have discovered
the wrong CTR setting and multiplier. NPC's attempt to pass the blame to BENECO for allegedly waiting for four
years to report the matter to it is unjustified because NPC has the sole obligation to determine the correct CTR
setting and maintain its billing meter system in the first place. BENECO does not even have access to NPC's billing
meter system. Regardless of who discovered the irregularities, it is undeniable that NPC failed to discharge its
functions with utmost care and diligence. Therefore, it must bear the consequences of its own negligence.

BENECO is entitled to a prompt payment


discount.

The Policy Statement68 provides that a customer is entitled to a 3% prompt payment discount on the total monthly
bill due provided: (a) the total monthly bill is paid in full within the discount period, and (b) the customer has no
unpaid account including any restructured account with NPC. In Misamis Oriental,69 the Court maintained the ERC's
ruling that Moresco I is still entitled to a PPD since it is willing to pay a portion of the underbilling based on Section
25, but NPC and TRANSCO refused.70

The parties do not dispute that BENECO has been paying its current monthly bills promptly. Although BENECO did
not offer to pay a portion of the underbilling, as in Misamis Oriental,71 it recognized its liability to pay the underbilling
relating to the power bills corrected within the 90-day period in its Complaint.72 Since BENECO's unpaid underbilling
is still undetermined and disputed when NPC revoked the PPD on June 23, 2004, BENECO cannot be considered
to have any delinquent account. Hence, BENECO is still entitled to a PPD. NPC cannot unilaterally revoke the
discount on the basis of BENECO's supposed unpaid billings. We quote with approval the following disquisition of
the CA:

Insofar as the discontinuance of BENECO's prompt payment discount, as well as the disconnection of BENECO's
power supply, We are likewise convinced that [NPC] had no clear legal right to do so. It was premature on the part
of [NPC] to withhold the application of the prompt payment discount and to disconnect BENECO's power supply on
the basis merely of its self-serving interpretation of their contract. The right of [NPC] to collect the same from
BENECO, as well as the correlative obligation of BENECO to pay the amount supposedly due, was still highly
disputable.

On this score, We agree with the court [a] quo that for as long as BENECO was paying its current obligation to
[NPC] on time, the latter was bound to honor its obligation to extend the discount, notwithstanding the existence of
its deficiency assessment against BENECO. x x x.73

A final note. This is not the first time the NPC used a wrong multiplier, and this case will probably not be the last if
the Court allows NPC to recover the underbilling at any time. The Court cannot foster a culture of inadvertence,
complacency, and nonchalance in public service. It is unimaginable how NPC overlooked the wrong CTR setting for
four years when its personnel conducts monthly readings to compute BENECO's power bills. BENECO's discovery
of the possible irregularity, level of familiarity, and technical knowledge does not, in any way, reduce, negate, or even
out NPC's egregious mistake and gross negligence, which caused a significant loss on the part of the government,
and ultimately of the people.

ACCORDINGLY, the petition is PARTLY GRANTED. The Decision dated August 29, 2014 and Resolution dated
May 22, 2015 of the Court of Appeals in CA-G.R. CV No. 96352 are MODIFIED in that Benguet Electric
Cooperative, Inc., is liable for the underbilling arising from the use of a wrong multiplier received from February 17,
2004 to May 17, 2004. Civil Case No. 04-CV-2055 is REMANDED to the Regional Trial Court of La Trinidad,
Benguet, Branch 63, to determine the amount of the underbilling in accordance with this Resolution. The Regional
Trial Court is DIRECTED to conduct the proceedings with reasonable dispatch.

SO ORDERED.

Perlas-Bernabe, (Chairperson), Lazaro-Javier, Rosario, and J. Lopez,* JJ., concur.

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Common questions

Powered by AI

The legal principle involved is that any billing error not corrected within a designated period stipulated in a contract, in this case, ninety days, is deemed waived by the billing party. In BENECO's case, the court found that NPC was unable to correct its billing errors for periods beyond the ninety-day window from when BENECO received the erroneous billing, leading to NPC's claims being waived for those periods .

NPC failed to detect and correct the wrong CTR setting or multiplier in a timely manner, despite having exclusive access to and responsibility for the billing meter and related data. This negligence continued over four years without detecting the disrepancies, even though they had conducted meter tests and reported monthly readings .

NPC contended that cases like Panay Electric were not applicable to BENECO because BENECO differed from the end-users in those cases, implying that BENECO should have had the technical expertise to detect the CTR defect, unlike the typical consumers involved in those precedents .

In Shinryo (Phil) Company, Inc., the principle of unjust enrichment was held inapplicable due to the presence of a valid contract, meaning claims should be based on contractual obligations rather than unjust enrichment. Similarly, BENECO's liabilities were determined by their contract with NPC, excluding the possibility of invoking unjust enrichment .

In BENECO's case, the principle of unjust enrichment was claimed but ruled not applicable because BENECO's liabilities, if any, were governed by a contractual agreement with NPC. While unjust enrichment arises when one party benefits without legal basis at the other’s expense, the court determined that BENECO's obligations were contractually based rather than derived from unjust enrichment .

The RTC ruled that BENECO is entitled to the Prompt Payment Discount (PPD) because the underbilling issues were separate from the current monthly bills. BENECO consistently paid its current monthly bills promptly, thus qualifying for the PPD .

BENECO argued that under Section 25 of the Transition Contract with NPC, any billing not corrected within ninety days from BENECO's receipt is deemed waived by NPC. Therefore, BENECO maintained that it was not liable for underbilling amounting to P157,743,314.43, considering NPC's failure to detect the error in the metering device for almost four years amounted to gross negligence .

The CA upheld the RTC's ruling based on NPC's gross negligence that was the proximate cause of the underbilling, as NPC had the technological means to detect the required change in CTR settings but failed to do so. Despite BENECO having no involvement in setting the CTR or conducting meter tests, the CA found no evidence of BENECO's fault and thus concluded NPC should bear the loss .

The court decided that BENECO was entitled to a Prompt Payment Discount as BENECO had been paying its monthly bills promptly, and the underbilling dispute was separate and unresolved. BENECO also recognized its liability under the Transition Contract for billing errors corrected within ninety days, but NPC’s premature actions regarding the PPD revocation lacked clear legal basis .

The CA ruled that NPC's gross negligence was the root cause of the metering issues, as NPC failed to identify and remediate an erroneous CTR setting despite having the sole access and responsibility over the billing meter system. This affirmed that NPC held full responsibility for the underbilling issues .

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