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Customer Service Assistant Interview

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4 views3 pages

Customer Service Assistant Interview

Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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Interview

---Good morning, my name is Lizbeth, I am from the human resources


department at Kopi Bar. I appreciate that you have accepted the
vacancy for the position of customer service assistant.

Well, more than anything, this interview is carried out to get to know
them better and know which candidate will be suitable for our
position, of course respecting their knowledge and experiences.

Now let's proceed with the interview.

First of all I would like to know their names and age.

--Good day, my name is Mayra Alejandra Acevedo Mendoza, I am 25


years old.

-Good morning, my name is Darly Dallanna Vargas Vargas, I am 24


years old

---Nice to meet you

---Of course I would like to know who they live with, who they live
with.

--I live with my parents and my brothers.

-I live with my parents, brother and grandmother

---Well, tell me, what do you do in your free time?

--In my free time I like to paint and read romance books, I also like to
go for walks.

---wow Mayra that's great, and you Darlyn?

-In my free time I like to watch series, and my favorite series is Bluey.
I like to do crafts and spend time with my kitten and on the weekends,
I practice with my band.

---oh, wow that's too interesting Darlyn, what music do they play?

-We play rock

---it's fantastic

---What do they currently do and what experience do they have with


this position.

--I took a sales and customer service course about 1 year ago and I
am currently working in a call center.
---Mayra, where did you take your course?

--The course was taken at the Manuela Beltran University and its
training was virtual.

---too much of a coincidence, in fact I graduated there

--that's great.

---Yes, and you Darlyn?

-I have 6 months of experience from a job I had in a call center. And


my last job was in a bank.

---It's great!

---would like to know, according to you, what are your skills, what do
you do best?

---The skills that I consider most relevant to me are oral


communication because I express myself properly and I also know
how to work as a team.

---excellent, and you Darlyn?

-What I do best is speak clearly and coherently. Critical and creative


thinking is facilitated for me.

---very good indeed, by the way, I would like to know how you found
out about our vacancy and more than anything to know why you
would like to work in our company.

--I found out about this vacancy through social networks, on


Instagram, and its operation caught my attention, which is why I
would like to be part of your company.

---I understand, interesting

-I found out about this vacancy after I crashed into a light post and
the advertisement was posted there. I was interested and applied. I
think your company is very determined and collaborative with its
workers. Due to its work flexibility and good economic availability.

---oh, wow it's magnificent

---Finally, can you confirm your information, cell phone number,


identification number and email address?

--okay, my cell phone number is 3022316801

My email is acevedo.ma04@[Link] and my identity number is


1140819462
---Would you please repeat your number to me?

--yes, 3022316801

---perfect

-Of course, my cell phone number is 3219629816. My identification


document is 1102356631 and my email is
dallannavargas157@[Link]

---Well girls, it was a pleasure meeting you, thank you very much for
your time, we will be notifying you through your emails of the
response that is given to the process. don't call us, we'll call you. have
a good day

--haha okay, okay, thank you very much, see you later.

-Well, thank you, have a good rest of the day, see you later.

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