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ISC2 Exam Admission and Rescheduling Policies

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11 views3 pages

ISC2 Exam Admission and Rescheduling Policies

Uploaded by

Besufekad
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

ISC2 policies

Admission Policy
Plan to arrive at your test center at least 30 minutes before your exam start
time. To check in for your appointment the following is required:

 Show two (2) valid, unexpired forms of personal ID (examples include:


government issued ids, passports, etc.). Both must have your name
(exactly as it appears in your exam registration) and signature, and
one of the two must have your photo. For more information about
acceptable IDs please visit: [Link] and
look under What You Need to Bring to the Test Center tab for more
information.

o Unacceptable form of ID: Digital IDs (A digital ID is an


electronic representation of personally identifying information
that may be used to verify the identity of a person)
 Provide your signature.
 Submit to a palm vein scan (unless expressly prohibited by law).
 Have your photo taken. Hats, scarves, and coats may not be worn for
your photo. Additionally, you may not wear these items in the test
room.
 Leave your personal belongings outside the testing room. You will have
access to secure storage. As storage space is limited, please plan
appropriately. Pearson VUE test centers do not assume responsibility
for your personal belongings.
 Receive a short orientation from the Test Administrator (TA). After the
orientation, the TA will escort you to a testing station.
 Sign and agree to the Non-Disclosure Agreement that will be presented
at the beginning of your exam. Please take a moment to review the
agreement now so that you are familiar with it when you sit for your
exam.

Reschedule Policy
 If you wish to reschedule your exam appointment, you must
contact Pearson VUE.
 There is no fee for rescheduling the Certified in Cybersecurity (CC)
exam. For all other certifications, there is a US$50 fee for exam
appointment rescheduled.
 If you choose to go online to reschedule your appointment, you
must do so at least 48 hours prior to your appointment.
 If you choose to call the Pearson customer support team to
reschedule, you must do so at least 24 hours prior to your
appointment.
 If you do not reschedule your exam appointment without proper
advanced notice, as outlined above, it will result in a no-show, and you
will forfeit your exam fee. If you used the ISC2 Candidate promo
code, as part of the One Million Certified in Cybersecurity initiative, you
will not be able to register again with that code.
 Once scheduled you have up to 365 days to sit for your exam. Failure
to sit for your examination within 365 days will result in a no-show and
forfeiture of all exam and rescheduling fees.

Cancellation Policy
 If you wish to cancel your exam appointment, you must
contact Pearson VUE.
 There is no fee for canceling the Certified in Cybersecurity (CC) exam.
For all other certifications, there is a US$100 fee for exam appointment
cancelations.
 If you choose to go online to cancel your appointment, you must do
so at least 48 hours prior to your appointment.
 If you choose to call the Pearson customer support team to cancel,
you must do so at least 24 hours prior to your appointment.
 If you do not cancel your exam appointment without proper advanced
notice, as outlined above, it will result in a no-show, and will forfeit
your exam fee. If you used the ISC2 Candidate promo code, as part of
the One Million Certified in Cybersecurity initiative, you will not be
able to register again with that code.

Additional Information
ISC2 Terms and Conditions

 ISC2 requires that all candidates for certification read and accept the
terms and conditions set forth
here: [Link]
[Link] that do not agree to the terms
and conditions will not be permitted to sit for any ISC2 examination.

Non-Disclosure Agreement (NDA)

 Failure to read or accept the ISC2 NDA agreement within the allotted
five minutes will result in exam termination and forfeiture of exam
appointment. Forfeiture of exam appointment also includes forfeiture
of all exam fees. To take the examination at a later date you will be
required to re-register for the exam and pay all applicable registration
fees.

Important Information on ISC2 Exams

 One of the benefits to candidates taking an examination via Computer-


Based Testing is that most candidates receive their scores immediately
upon completing their examination. In some cases, ISC2 must conduct
periodic psychometric analyses prior to releasing exam results. For the
small number of candidates affected by this process, it is expected
that candidates will receive their results within 6 -8 weeks following the
exam.
 ISC2 offers two types of computer-based exams – linear and adaptive –
however neither exam type allows for candidates to skip an item, nor
can items be returned to later during administration. Once an answer
is confirmed it cannot be changed, reviewed, or revisited.
 Frequently asked questions (FAQs) and answers for common inquiries
that can be found here: [Link]
Questions.

Accommodations Policy
ISC2 provides reasonable and appropriate accommodations for people who
have a documented need for exam accommodations. Accommodations must
be requested and approved by ISC2 prior to scheduling your examination. If
you wish to request an accommodation, please
visit [Link] and look under the Requesting
Special Accommodations tab for information and instructions on how to
request an accommodation. Test accommodations are individualized and
considered on a case-by-case basis. Once an accommodation is approved,
ISC2 will inform the Pearson VUE Accommodations team. Please allow up to
three business days for Pearson VUE to receive this information. Then,
contact Pearson VUE, so you can schedule your exam, contact information
can be found at [Link]/isc2/contact.
Accommodations are not a guarantee of improved performance or exam
completion. Once an initial exam appointment is scheduled, there may be a
US$50 fee to reschedule an exam with an approved accommodation.

Common questions

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Candidates must sign a Non-Disclosure Agreement and cannot modify or revisit questions once answered, ensuring test content remains confidential and exam integrity is upheld. Palm vein scans, security checks, and secure storage for personal belongings prevent unauthorized materials from entering the exam environment. These measures ensure a fair testing process and uphold the validity of certifications .

ISC2's exclusion of digital IDs ensures that IDs are tamper-proof and verifiable beyond electronic means, safeguarding against identity fraud and maintaining exam integrity. This affects candidates by necessitating that they prepare approved forms of physical ID in advance to prevent any check-in issues on the day of the exam, ultimately enhancing the reliability and trustworthiness of the certification process .

ISC2 allows rescheduling of exam appointments through Pearson VUE, with a $50 fee for all certifications except the Certified in Cybersecurity (CC) exam, which has no fee. Reschedules must be made at least 48 hours in advance online or 24 hours by phone to avoid forfeiture of exam fees. This policy impacts candidates by enforcing the discipline to plan and commit to exam schedules seriously or face financial penalties .

ISC2 offers accommodations for those with documented needs, which must be requested and approved prior to scheduling. After approval, ISC2 informs Pearson VUE. The candidate must then contact Pearson VUE to schedule the exam. This process ensures that all candidates have an equitable chance to demonstrate their abilities under fair conditions .

ISC2's policy requires cancellation at least 48 hours in advance online or 24 hours by phone, with a $100 fee for non-Certified in Cybersecurity exams. Non-compliance results in forfeiture of fees. This policy effectively encourages commitment to exam schedules and reduces operational burdens from late cancellations, but it can be financially punitive for candidates who are unable to meet the notice requirements .

The No-Show policy penalizes candidates who fail to attend their scheduled exam without proper notice, resulting in forfeiture of exam fees and potential difficulties in rescheduling, such as loss of promotional benefits like the ISC2 Candidate promo code. This policy underscores the importance of commitment and accountability, as it discourages casual scheduling and ensures that exam resources are efficiently utilized .

Candidates must show two valid, unexpired forms of personal ID, with both IDs having the candidate's name and signature, and one must include a photo. This is important as it helps ensure that the person taking the exam is the person registered, thus maintaining the security and integrity of the exam process by preventing impersonation and fraud .

Candidates must read and accept the NDA within five minutes at the start of the exam, which if not adhered to, results in exam termination and forfeiture of fees. This impacts candidates by emphasizing confidentiality and ethical conduct, crucial to the credibility of ISC2 certifications. It places a legal obligation on candidates, affecting their exam experience by adding a formal compliance step before commencing the test .

When results are subjected to psychometric analyses, candidates might experience delayed feedback, sometimes waiting 6-8 weeks. While this can lead to anxiety or planning uncertainties, it ensures that the exam's scoring validity and reliability maintain high standards, ultimately preserving the value and trust in ISC2 credentials .

Candidates receive immediate scores for most exams, enhancing the immediacy of feedback. However, the inability to skip or revisit questions requires them to thoughtfully manage time and answer decisively, impacting test strategies by necessitating a prepared and confident approach to each question as it cannot be amended once submitted .

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