Dropship Guide
When you are ready to dropship you can process dropship orders to UK delivery addresses by loading
them to your account using the dropship spreadsheet. If you have not got a dropship spreadsheet then
please email trade@[Link] and request one.
Please Note: at the current time our dropship system only caters for orders within the UK. If you wish
to send orders overseas it is possible but will have to be processed as a normal order but with a
different delivery address – that of your client. We will cover overseas dropship later in the guide.
The Dropship Spreadsheet (UK Delivery Only)
The dropship spreadsheet is a very basic spreadsheet in which you need to enter the details for each
order you want to ship. Each order should be put on a separate row. An example can be seen below:
You must fill out:
• SKU – product identifier
• Quantity – how many of that product the customer wants
• FirstName
• LastName
• Address1
• City
• PostCode
The following fields are optional:
• Company
• Address2
• State
As our dropship system only caters for UK delivery the following field should always be filled
out and should always be the same:
• Country = GB
ShippingMethod
Originally the system was only set up to use 2 nd class delivery so this box was always the same. This
has now changed and you can use the following options:
1st Class TR: First class standard mail. £2.95 for order with 1 item + 75p for any additional items.
2nd Class TR: Second class standard mail. £2.75 for order with 1 item + 75p for any additional items.
1st Class Recorded TR: First class recorded mail. £4.25 for order with 1 item + 75p for any additional
items.
2nd Class Recorded TR: Second class recorded mail. £3.95 for order with 1 item + 75p for any
additional items.
UK Courier TR: Sent by courier or Royal Mail special delivery depending on size. £8.95 per order.
The fields for Size and Colour can be ignored.
IMPORTANT: We can dropship orders both in our label or in your own private label. When entering
the SKU for your order if you want private label it is very important that you enter a SKU for a private
label product.
All of the private label product SKUs are easy to identify as the have the prefix ‘PL-‘ at the beginning. If
you do not use a ‘PL-‘ SKU then your own brand will not be shipped. You can get a full list of SKUs
from us.
Multiple SKUs In The Same Order
In the event that you have a dropship order which contains more than one SKU in a single order just
use a separate row for each SKU. Make sure the quantity is correct for each SKU and just copy the
shipping details to make sure they are the same for each row.
When our system sees 2 rows with the same shipping name and address it will automatically group
those rows into 1 order.
When you have finished entering the details of your orders into the spreadsheet save it to the hard
drive on your computer. Now you are ready to upload it.
Uploading Your Dropship Spreadsheet
You can upload your dropship spreadsheet very quickly from within your account. Login to
[Link] and click on your name at the top of the screen.
This will take you to ‘Your Account’ page. Scroll down until you reach the ‘Trade Order Upload’ section
as below:
Click on the ‘Browse’ button and search for the dropship spreadsheet which you have saved to your
PC. Select the file and then click ‘Upload Order CSV File’.
You will now automatically enter payment stage of the checkout process. All of the orders in your
spreadsheet will be added together into one total so you only need to checkout once.
Enter your payment details and complete checkout. As soon as you are finished you will receive a
master order number and will be emailed your receipt for this.
Delivery Enquiries for Dropship Orders
If you have a delivery enquiry for an order uploaded via our dropship system please email
myorder@[Link]. Important: Please can you provide the delivery postcode for the order
you are querying.
Dropshipping Overseas
Our dropship upload system only services deliveries within the UK. If you wish to send an order
outside of the UK it is possible to do this but you will have to submit the order(s) through the normal
checkout process, changing the delivery address to that of your client during checkout.
Shipping fees for overseas delivery can be calculated on our website using the ‘Delivery Info’ tab on
each individual product page.
From the tab change the ‘Ship To Country’ to the country you wish to deliver your order today and
click the ‘Get Shipping Cost’ button. This will provide all shipping options available to that country for
that product. You can also alter the quantity should you need to.
Please note: you should only ever choose ‘FBA or Self Organised Courier’ option on any order if you
intend to send a courier to us to pick up your order and pay for it directly yourself. The reason this
shipping option has no charge is it assumes you will pay the courier yourself direct.
Best wishes in developing your business and if you have any questions regarding dropshipping or any
other aspect of our products and services then please get in touch.