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Consumer Protection Act 2019 Overview

CP

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drpreetidhingrachitkara
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14 views4 pages

Consumer Protection Act 2019 Overview

CP

Uploaded by

drpreetidhingrachitkara
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

A ‘consumer’ is generally understood

The Consumer protection Act 2019 as a person who uses or consumes


seeks to protect and promote the goods or avails of any service. Under
the Consumer Protection Act 2019,
consumers’ interest through speedy a consumer is a person who buys
and inexpensive redressal of their any goods or avails services for a
consideration, which has been paid
grievances. It extends to the whole of or promised, or partly paid and partly
India. It is applicable to all types of promised, or under any scheme of
businesses whether a manufacturer deferred payment. It includes any
user of such goods or beneficiary of
or a trader and whether supplying services if such use is made with the
goods or providing servicesincluding approval of the buyer. It applies to
both offline and online transactions
e-commerce firms. The Act confers through electronic means or by
certain rights to consumers with a view teleshopping or direct selling or
to empowering them and to protect multilevel marketing. However, any
person who obtains goods or
their interests. availsservices for resale or commercial
purpose is nottreated as a consumer
and is outside the scope of Consumer
Protection Act 2019

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