Topic Matches: [#1 - 92] / 92

1. 284 Applying Generalized Cases to Retrieval and Configuration of

Life Insurance Policies Alexander Tartakovski, Martin Schaaf, Rainer
Maximini . . . . . . . . . . . . 293 Integrated Approach to Detect
Inconspicuous Contents Rosina Weber, Ilya Waldstein, Amit
Deshpande, Jason M. Proctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 304 Knowledge Management in Medicine ( KMM)
Workshop on Current Aspects of Knowledge Management in
Medicine ( KMM05) Marita Muscholl, Kerstin Maximini .

Lecture Notes in Artificial [Link]

2. 3 Towards Agility in Workflow Management In this section we present

our approach towards more agility in workflow management. After a
short summary of the approach itself ( Section 3.1), we highlight the
interaction of WFM and CCBR ( Section 3.2) and finally discuss how
CCBR contributes to more agility in WFM ( Section 3.3).

Lecture Notes in Artificial [Link]

Knowledge Management is a structured and holistic approach.

3.
Structured means that KM is a management task in a sense, which is
the notional execution of measures on a strategic, tactical and
operational their implementation and effects, accompanied by
continuous monitoring of the activities [1]. This claim is also settled
by HRM, because HRM-measures, as depicted in chapter, have as
well a strategic and a tactical part as an operational part like for
example the recruitment or the dismissal of em- ployees.

Lecture Notes in Artificial [Link]

4. Most users of exploratory programming are highly qualified and

skilled. The management of large systems involves a range of skill
levels and I~ is not clear how feasible this approach will be for such
an enVIronment. Subsequently we discussed some topics based on
our own experiences from what we have, seen from the usage of our
system.
 Database and Expert Systems [Link]

Obviously a centralized approach will not be useful here, as the

5.
greater part of this information has to be collected locally on the
user’s computer. More arguments for P2P based distributed knowl-
edge management ( DKM) are described in [3].

Lecture Notes in Artificial [Link]

In the system reported here, knowledge identification was performed

6.
by clinical judgement of the authors. Systems like this one suffer from
an "encyclopedic" approach, however. From a knowledge
management viewpoint, transparency in knowledge identification is
mandatory, and this was achieved only partially.

Lecture Notes in Artificial [Link]

Fig. 3. Graphical User Interface for Adding a Case Continuous

7.
Learning: Business process management must also deal with wicked
problems that can not be planned in every detail. There is no single
best solution to these problems, so the right the first time approach
does not work; instead the selected solution has to be continuously
improved [16].

Lecture Notes in Artificial [Link]

This evolution increases complexity and calls for an integrated

8.
approach to channel design and management.

The_Business_Model_Ontology_a_propositio.pdf

9. 5 Related Work Providing workflow management support for agile

methodologies has been discussed before [10]. This approach
follows the idea of “heavy agile” [11] methods by suggesting to
augment the specific methodology of Extreme Programming with
additional docu- mentation, formality, and tools, in order to support
larger undertakings like distributed- team projects. However, because
of limitation to a specific methodology, scope of ap- plication is
limited.
 Lecture Notes in Artificial [Link]

Ley et al. [8] identified competence management as a possible

10.
approach to facilitate learning with KM systems. The authors describe
a framework that establishes a connection between competencies
and tasks or performance outcomes.

Lecture Notes in Artificial [Link]

The structure of the paper is as follows. After giving the backgrounds

11.
in Section 2, Section 3 outlines our approach towards agility in
workflow management. Section 4 then describes the CBR-cycle as
implemented in CBRFlow, followed by a discussion of related work in
Section 5 and conclusions and further studies in Section 6.

Lecture Notes in Artificial [Link]

This approach gives both abstraction and flexibility by storing the ES

12.
rules in a data dictionary as well as metadata about the ES and DB.
Metadata is knowledge stored about knowledge with which we can
store data descriptions such as relationships and data format [1]. The
independent module uses the metadata held in the data dictionary
therefore it can communicate with the DB and ES which helps control
and process management.

Database and Expert Systems [Link]

From the constructionist point of view, on the contrary, knowledge is

13.
a modelling process, which shapes and edits real- ity to make it
intelligible. It therefore rejects more “mimetic” theories such as
Plato’s, Descartes’ or Locke’s, in favour of a more Kantian approach.
The Prin- ciple of Economy refers to the “careful management of
resources”.

Lecture Notes in Artificial [Link]

Furthermore, storage and access methods and query processing

14.
strategies have to be devised. A major approach for integration these
new concepts into new types of DBMS are extensible database
management system~ [6]. Although this approach seems to be
 promising for some of the concepts discussed here, we think that the
IR-oriented concepts cannot be integrated in the systems pro po"ed
so far.

Database and Expert Systems [Link]

Wargitsch, C., Wewers, T., Theisinger, F.: An organizational-memory-

15.
based approach for an evolutionary workflow management system -
concepts and implementation. In: HICSS ’98: Proceedings of the
Thirty-First Annual Hawaii International Conference on System
Sciences- Volume 1, Washington, DC, USA, IEEE Computer Society
(1998) 174 10. Maurer, F., Mertel, S.: Process support for distributed
extreme programming teams.

Lecture Notes in Artificial [Link]

A metamodel approach for the management of multiple models in

16.
CASE tools Paolo Atzeni Dip. di Informatica e Sistemistica Universita
di Roma " La Sapienza" Via Salaria, 113 00198 Roma, Italy A hstrm t
,~ llT1Y dlffFrtnt data models aT( currently USEd In conceptual de·
81gn F.’8ptcially within CASE environments, it may therefore be u "ful
to have the possibility of defining different models and man· aging
translations of schemes from one model to another.

Database and Expert Systems [Link]

17. Influenced by the Balanced Scorecard approach ( Kaplan and Norton

1992) and more generally business management literature (
Markides 1999) I suggest adopting a framework which emphasizes
on the following four areas that a business model has to address:

The_Business_Model_Ontology_a_propositio.pdf

18. Figure 8. New Physical Schema Derived from the Re-Engineered

Data Model Forward Engineering and Model-Driven Development
elements from the two systems as a small example to Upon
completion, the normalized model can be archived illustrate
integration complexity and our approach to as a baseline for
configuration management purposes, and integration. In this
example, we have cross-level a new model is generated from the
 normalized model to integration between a mid-level model which
reflects meet two possible scenarios.

A Requirement-Based Approach to Data Modeling and Re-

[Link]

5.1 Scenario A: Enhancing Supervisor-Employee Learning Interaction

19.
At Research Ltd., project managers are required to write a
management summary at the end of each project (as part of a
defined project-close-out process). In this management summary the
goals of the project, the approach taken, the results achieved and the
value generated are stated within a few pages. However, many
project managers have difficulties taking a step back from the specific
project problems and technical details to give a clear, abstract
description of what was achieved.

Lecture Notes in Artificial [Link]

In this paper, I explore the analogy implied by the idea of delivering

20.
knowledge “just- in-time” and argue that this necessarily requires a
process-oriented approach to knowledge management.

Lecture Notes in Artificial [Link]

However, most of the work is focussed on networked blogs, which

21.
emphasises the individual knowledge worker. Wiki oriented
approaches, as we used them in the KnowBiT-project focus on
certain topics which are interlinked with each other. Apart from this
different point of view on the centre of information, we tried to use the
digi- tized communication structures not as a complementary method
to classical KM- solutions which focus information management but
as a combined approach that benefits from each other.

Lecture Notes in Artificial [Link]

22. 680 K.D. Fenstermacher just-in-time notions to knowledge

management requires a process-oriented approach to knowledge
delivery. Finally, I conclude by offering research directions suggested
by the analogy.
 Lecture Notes in Artificial [Link]

728 A. Scherf and K. Böhm the specific requirements and

23.
conditions for the knowledge management in small research oriented
businesses, a pragmatic approach was pursued, so that the solution
can be easily integrated in various contexts and it barely costs efforts
for adaptation.

Lecture Notes in Artificial [Link]

24. Apisakmontri et al. [31] apply an ontological approach for the

unification of concepts used in disaster and emergency
management. They introduce a formal pivot ontology named
Humanitarian Aid for Refugees in Emergencies ( HARE) to solve
interoperability in heterogeneous emergency systems and a
methodology for its development.

Formal Ontologies in Information [Link]

25. message passing. Another problem to overcome is the time ~aken to

load each module into main memory. In the Independent module
approach of ES-DB communication there exists the overhead of
creating an extra program module for control and process
management.

Database and Expert Systems [Link]

Subjunctive Interfaces in Exploratory e-Learning 187 As a way out,

26.
we wish to draw attention to the idea, principles and tech- niques of
subjunctive interfaces. Subjunctive interfaces may be seen as a
general approach to knowledge management, with particular
relevance to technology enhanced learning.

Lecture Notes in Artificial [Link]

© Springer-Verlag Berlin Heidelberg 2005 Contrary Positions About

27.
Modeling Knowledge Work Thomas Hädrich Martin-Luther-University
Halle-Wittenberg, 06099 Halle ( Saale), Germany
[Link]@[Link] Abstract. Modeling for
knowledge management ( KM) is fundamentally influ- enced by
 decisions about which approach, focus, perspectives or modeling
lan- guage should be used. This paper characterizes three key
decisions with regard to what modeling should focus on, which units
of description are appropriate and what level of granularity is suited
and relates them to a general framework that structures the quality of
conceptual modeling.

Lecture Notes in Artificial [Link]

By addressing these issues, a general meta-level approach to know

28.
ledge management is developed. The input to the methodology con
sists of generic knowledge, organization-specific, and meta-
knowledge about how to integrate a number of generic and specific
components into a single application. The components are small
knowledge mo dules or knowledge bases that we shall call mini
knowledge-bases ( mini-KB).

Database and Expert Systems [Link]

316 Figure 1: The framework for Schema Analysis of multiple

29.
information sources, we propose a revised expert sys tem like
approach - conceptually viewed as illustrated in Figure-I. This
integration framework assumes that underlying information sources
are described in some variant of the object-oriented data model and
extends the object management facilities at each host information
source by offering orthogonal functionality. It com prises the following
components: 1.

Database and Expert Systems [Link]

Workshop on Information Just-in-Time ( WIJIT2005) 677 The

30.
timeliness requirement of information JIT suggests that researchers
study real- time processes rather than static information storage.
Three papers proposed a proc- ess-oriented approach to knowledge
management. Fenstermacher ( University of Ari- zona, USA) first
argued convincingly the analogy between JIT knowledge manage-
ment and JIT manufacturing, and suggested that the analogy was
deeper than typically acknowledged.

Lecture Notes in Artificial [Link]

 3.2 Extension of Structural CBR Approach through Generalized
31.
Cases The structural CBR ( SCBR) approach has been proven useful
when modeling and searching for products within e-commerce
scenarios. Its extension by the new concept of generalized cases
allows the representation of complex and configurable products, for
instance, parameterized insurance products. SCBR with generalized
cases has been successfully applied and tested for management of
reusable electronic design components [2, 4, 10].

Lecture Notes in Artificial [Link]

32. Such an approach has the following advantages: the management of

an event provided by F02 through ~he wdwJIlultLocc and wdw_one..
occ can be redefined by changmg the rules of these FAs. a new way
of interacting with a form can be defined simply ~y creating a new
window FA. Further, some parts of the semantics of a form can be
moved from its abstraction part to its control part.

Database and Expert Systems [Link]

33. This follows the pedagogic constructivist approach that promotes

"learning by doing" rather than just reading documents. Let us
consider an organization that uses a given project management
methodology and has to train its employees to this method.
Presenting documents that describe the method (i.

Lecture Notes in Artificial [Link]

© Springer-Verlag Berlin Heidelberg 2005 Bridging the Gap Between

34.
Knowledge Management and E-Learning with Context-Aware
Corporate Learning Andreas Schmidt FZI Research Center for
Information Technologies, Karlsruhe, Germany
[Link]@[Link] Abstract. Knowledge management and
e-learning both address the same fundamental problem: facilitating
learning in organizations. But they approach the problem with two
different paradigms, resulting in two different types of system.

Lecture Notes in Artificial [Link]

 1 Motivation Modern knowledge-based organizations increasingly
35.
face an urgent need to con- sciously deal with and effectively
manage their most critical resource knowledge. On an operational
level, many efforts focus on the management of knowledge activities
in organizations such as the generation, storage, transfer or
application of knowledge [1]. To ensure that KM initiatives focus on
relevant areas of organi- zational knowledge work, often a process-
oriented approach is pursued [2,3].

Lecture Notes in Artificial [Link]

36. However, deeper insights do not arise easily. Here we investigate

how one approach to enhancing information-access interfaces may
inspire an improvement in knowledge management for e-learning.
Subjunctive interfaces support users in investigating and visualizing
information obtained in parallel through multiple enquiries.

Lecture Notes in Artificial [Link]

By a combination of sophisticated knowledge management and a

37.
light-weight workflow model, this approach pro- vides guidance and
knowledge as required to perform the individual activities. Moreover,
we discuss aspects for maintaining project history, as well as pos-
sibilities for integrating tools regarding computer-supported
collaborative work already deployed in organizations.

Lecture Notes in Artificial [Link]

Finally the attitude affects the way how we apply information technol-
38.
ogy (IT) to support knowledge management. Traditionally IT people
tend to a static view of knowledge but many ineffective IT projects
that followed this doctrine to leverage knowledge have led to
consider alternatives [11]. In this way recent studies have fostered
the dynamic approach [27,12,15,24,22], closely re- lating knowledge
and action.

Lecture Notes in Artificial [Link]

39. This was also described in [2] as a " Homogeneous Approach". The
second method of integration is t~e e~hanced ES approach. In this
 approach the expert system IS gIVen the data management functions
of a database.

Database and Expert Systems [Link]

40. Here, basic epistemological questions can be differentiated from one

another. Therefore, in a first step, we discuss what epistemology
means, what the main relevant epistemological aspects in the field of
MIS (management information systems) development are supposed
to be, and how different epistemological schools approach these
aspects. In this section we thus will present an epistemological
frame- work that consists of five questions each addressing one core
epistemological aspect.

Lecture Notes in Artificial [Link]

In this way action establishes a natural dependency of knowledge on

41.
context. The approach is compared to the analytical characterization
of propositional knowledge as justified true belief, pointing at existing
connections. Consequences for knowledge management are
indicated regarding the support of knowledge intensive work and
knowledge transfer.

Lecture Notes in Artificial [Link]

The remainder of the paper is structured as follows: First we

42.
introduce PFE and some key problems related to knowledge
management. Then we describe Communities of Practice and
explain why we see it as an interesting approach to address the
problems. In Sections 4 and 5 we explain our proposed techniques;
firstly the set of responsibilities (roles) that will benefit the
organization of the communities and subsequently a proposed
scheme for supporting change management of evolving assets.

Lecture Notes in Artificial [Link]

In this paper we discuss an approach towards more agility in WFMS

43.
by integrating workflow management ( WFM) and CCBR. This paper
focuses on how this approach contributes towards more agility in WFM
 and does not cover details of the research prototype CBRFlow, an
elaborated description of it can be found in [8].

Lecture Notes in Artificial [Link]

44. 430 A. Freßmann, R. Maximini, and T. Sauer 7. van Elst, L.,

Aschoff, F.R., Bernardi, A., Maus, H., Schwarz, S.: Weakly-
structured workflows for knowledge-intensive tasks: An experimental
evaluation. In: Proceedings of the 18th International Workshops on
Enabeling Technologies: Infrastructures for collabora- tive
enterprises, Linz, Austria, IEEE Computer Society Press (2003) 340–
345 8. Weber, B., Wild, W., Breu, R.: Cbrflow: Enabling adaptive
workflow management through conversational case-based
reasoning.

Lecture Notes in Artificial [Link]

45. For the determination of PPC requirements of a specific

manufacturing firm, a "normative" approach [2], using an "ideal"
generic PPC software package will be followed at this stage for three
main reasons: a) It is quite common that the proposed information
system embodied in the production management generic software
package may be fundamentally different from existing patterns (in its
content, form, complexity, etc.), so that anchoring on an existing
information system or existing observations of information needs will
not yield a complete and correct set of "ideal" requirements.

Database and Expert Systems [Link]

46. The Business Model Ontology - a proposition in a design science

approach 3 Giorgetti et al. (1998) see reference models as "a basis
for a new type of system which exhibits significant advantages over
previous approaches; a basis for explaining deficiencies in existing
systems and showing ways of overcoming these; as a framework
within which systems may be compared and new systems designed".
Reference models exist in many different domains, for instance in
supply chain management ( SCC 2003), networking ( ISO 2003) or
visualization systems ( Wood 1998).

The_Business_Model_Ontology_a_propositio.pdf
 The inclusion of two kinds of collective actors explicitly acknowledges
47.
the organi- zation’s capability to act flexibly by combining pre-defined
and structured behavior with ad-hoc behavior. The proposed model is
a loosely coupled model which sepa- rates execution from its
management. This approach entails a dynamic composition of
business processes, which respond to changing requirements and
availability of Interaction ContextShared Action Context Shared
Action Context Shared Action Context Shared Action Context Activity
contextActivity context Interaction Protocols & Rules Interaction
Protocols & Rules Interaction ContextShared Action Context Shared
Action Context Shared Action Context Shared Action Context Activity
contextActivity context Interaction Protocols.

Lecture Notes in Artificial [Link]

The Business Model Ontology - a proposition in a design science

48.
approach 21 2.4.3 Manage The third area of contribution of business
models is in improving the management of the business logic of the
firm. The business model concept helps ameliorating the design,
planning, changing and implementation of business models.
Additionally, with a business model approach companies can react
faster to changes in the business environment.

The_Business_Model_Ontology_a_propositio.pdf

We consider action support and knowledge management as two

49.
special views, or projections, of a unified system. To achieve
acceptable results from the technical integration is much more
complicated than building one integrated system from the very
beginning. In this paper, we de- scribe an approach for building an
integrated action support/knowledge man- agement system for one
special domain that embraces routine daily operations of a typical
organization, be it a private company, non-profit organization or
public office.

Lecture Notes in Artificial [Link]

13 Due to an extensive system theoretical analysis, [40] Ropohl

50.
(1979, 1999) has widened the general concept of technology that
includes not only the instruments and methods, but also the
production, the way of use as well as its waste management. Also
 the relevant forms of communication, organisation and societal co-
systems are included. In a new approach, [10] Erlach (2001)
introduced three dimensions of technology; i.

Lecture Notes in Artificial [Link]

212 A. Schmidt 6 Conclusions and Outlook The LIP approach has

51.
shown how e-learning systems can be made more aware of the
context in which learning takes place. This allows for a natural
integration with knowledge management functionality which has a
more peer-to-peer philosophy and for the creation of higher quality e-
learning objects which are adaptable to the context in which they are
executed. Evaluation studies have shown that the user acceptance of
such systems is fairly high and suggest that this blending of e-
learning and knowledge management functionality can help to
improve workplace learning.

Lecture Notes in Artificial [Link]

time and cost of mapping the system’s data to the standards resulting
52.
from earlier integration, to limit the ultimate costs, and (3) the number
of employees or organizations supported by each and the relative
importance of the functions supported by the data being integrated,
to consider the risk of change. More detailed advantages of this
approach over others are discussed in [ BLN86]. Since one of the
strategic objectives is to produce sharable data among enterprise
organizations performing various business functions (such as
personnel, payroll, procurement, health care benefit, inventory
management), after the integration process we use a naming
standardization procedure [ DoD94] which ensures reusability of data
objects.

A Requirement-Based Approach to Data Modeling and Re-

[Link]

53. From a mllp stored in the system, only the geographic region thllt is
referred to by the query should be presented. This sepllration of the
different levels of objects is similar to the object-oriented database
management system ( OODBMS) approach, where the concept of
 encapsulation separates be tween the interl1! ll dlltll and the
externally visible attributes of lin ohject (10] [23].

Database and Expert Systems [Link]

54. This dissertation is part of this new research stream on business

models and focuses on a specific area not so well covered until now:
specifying and conceptualizing business models. Whereas most
business model research stays at a non-conceptual, broad and
sometimes even vague level, this work tries to dig into the details and
define a generic model to describe business models. Such an
approach is indispensable if one does not only want to provide rather
simple management concepts, but effective software-based business
model tools to improve managing in a rapidly moving, complex and
uncertain business environment.

The_Business_Model_Ontology_a_propositio.pdf

These four areas can be compared to the four perspectives of Norton

55.
and Kaplan's Balanced Scorecard approach ( Kaplan and Norton
1992). The Balanced Scorecard is a management concept developed
in the early 90s that helps managers measure and monitor indicators
other than purely financial ones. The authors compare their now quite
well known tool to an airplane cockpit where the pilot flies the plane
by reacting to the information they get from their board tools.

The_Business_Model_Ontology_a_propositio.pdf

J) Institutional capacity and sector coordination K) Access to finance

56.
L) Upgrading of machineries M) Limited awareness on how to exploit
preferential export markets N) Lack of trade promotion capacity

annex_fi_-_inception_phase_report.pdf

When we discuss organizational learning in software organizations,

57.
this intersects to a high degree with the subfield of software
engineering called software process improvement; where for
example the total quality management ( TQM) “philosophy” [7] and it’s
version related to software, the quality improvement paradigm ( QIP)
focuses on learning [4]. The concept of “ Experience factory” [5] is
the first well known systematic approach to organizational learning in
 the software engineering field. However, the main focus of the
literature in software engineering has been on technological issues
[9].

Lecture Notes in Artificial [Link]

Workshop on Current Aspects of Knowledge Management in

58.
Medicine 317 Bobrowski and Kreymann report their experiences with
realizing a solution that provides medical knowledge in a big
university hospital mainly by means of standard software. They
established a knowledge management system infrastructure based
on Lotus Notes/ Lotus Domino and used it to distribute several kinds
of clinical knowledge. As a result of their a posteriori system analysis
according to the knowledge management paradigm of Probst they
found that knowledge identification and knowledge acquisition could
be well realized by their approach.

Lecture Notes in Artificial [Link]

As little research is done in the field of knowledge management in

59.
PFE organizations so far, we will use a rather open approach in our
investigations. We want to examine four different questions to
explore CoP in a PFE context: 1) Are there particular aspects of PFE
that can benefit from applying communities as organizing principle?
2) Can brokering activities from CoP support PFE organizations in
ensuring good knowledge distribution among the workers?

Lecture Notes in Artificial [Link]

60. © Springer-Verlag Berlin Heidelberg 2005 Exploring Communities of

Practice for Product Family Engineering Tor Erlend Fægri1, Björn
Decker2, Torgeir Dingsøyr1, Letizia Jaccheri3, Patricia Lago4, Dirk
Muthig2, and Hans van Vliet4 1 Sintef Information and
Communication Technology, Trondheim, Norway 2 Fraunhofer
Institute for Experimental Software Engineering, Kaiserslautern,
Germany 3 Dept. of Computer and Information Science, Norwegian
University of Science and Technology, Trondheim, Norway 4 Vrije
Universiteit, Amsterdam, The Netherlands Abstract. Product Family
Engineering ( PFE) is an approach to software engineering that seeks
to reduce the global effort in producing multiple software products by
actively promoting and governing the reuse of assets between the
 family members. However, PFE is highly demanding, putting stringent
demands on careful planning and management in the organization.

Lecture Notes in Artificial [Link]

61. 3 Monitoring User Activity As argued above, an agile approach to

process-oriented knowledge management requires the ability to
adapt to the user’s style of thinking and working. While agile
knowledge management systems can have top-down elements, the
final process determination must lie with the user. To provide such
adaptation, systems must monitor the user’s interaction with her
computer, and pay close attention to how she finds and uses data,
information, and knowledge.

Lecture Notes in Artificial [Link]

2.2 State Orientation There are many different practical ways of

62.
modeling business processes, for ex- ample through Petri-nets,
IDEF0, Role Activity Diagrams. Most of them are based on the notion
of activity and activity ordering. For the sake of creating an integrated
view on business process support/knowledge management, the
state- oriented view as suggested in [15,16] represents one
promising approach.

Lecture Notes in Artificial [Link]

63. The Business Model Ontology - a proposition in a design science

approach 23 3 KNOWLEDGE OF THE PROBLEM DOMAIN The two main
domains that serve as a foundation for this thesis are management
theory and Information Systems. More precisely, the first part of the
dissertation treating of the business model ontology (section 4) is
built on inputs from business model literature in management theory
and enterprise ontologies in IS. The part of the dissertation treating of
business strategy, IS alignment and e-business essentially draws
from alignment theory in IS (section 8.1).

The_Business_Model_Ontology_a_propositio.pdf

64. Rather, they should perceive customer relationships and CRM as a

conceptual management problem that can be resolved with the
assistance of IT. Therefore managers should consider a conceptual
 approach to customer relationship as I do in the customer
relationship pillar of the business model ontology. This will help
understanding the essence of and the relation between a company's
value proposition, target customer segments, distribution channels
and the actual customer interactions.

The_Business_Model_Ontology_a_propositio.pdf

65. 3.3 CCBR: Key to More Agility Integrating CCBR into WFM provides
the system with learning capabilities and is key to more agility in
workflow management. As detailed in [13] CBRFlow’s approach
follows many of the lean and agile principles advocated in lean [14]
and agile software development [15].

Lecture Notes in Artificial [Link]

For the following sessions of the workshop we accepted seven

66.
submissions for oral presentation and subsequent discussions; four
of them addressed the utilization of EM techniques like Case-Based
Reasoning ( CBR) to various application areas. Virginia Dignum
considered Communities of Practice ( CoP) as a basis for experience
management and presented an approach facilitating their creation
and maintenance. Rosina Weber, Ilya Waldstein, Amit Deshpande,
and Jason M. Proctor addressed the problem of detecting
inconspicuous content in text documents by combining notions from
information extraction, case-based reasoning, and computational
linguistics.

Lecture Notes in Artificial [Link]

The specific contribution of this paper to the discourse is twofold:

67.
First, we emphasise the ontological underpinning of the constructivist
approach, which is rarely discussed in depth. Second, we provide an
empirical example to support our thesis that ontology is a relevant
factor in information systems management.

Lecture Notes in Artificial [Link]

68. This paper proposes an approach to achieve agility in workflow

management systems based on the integration of workflow
management and conversational case-based reasoning. Keeping
 semantical knowledge about ad-hoc deviations in cases allows
starting with a lightweight initial workflow model and fosters learning
from living processes to continuously improve workflow execution.

Lecture Notes in Artificial [Link]

Process-based knowledge management systems are suitable for

69.
knowledge intensive workflows and are often used to provide
additional process information to the users in order to support them
during the execution of activities (e. g., DECOR [4], FRODO TaskMan
[5], KnowMore [6]). FRODO TaskMan extends the approach taken in
KnowMore by supporting integrated modeling and enactment of
weak workflows.

Lecture Notes in Artificial [Link]

Basic research to adequately model and process ontology-based

70.
competency cata- logues was done in the KOWIEN project [3].
Gronau and Uslar [11] are working on the economic perspective of
competency management and the linkage between this and
knowledge modelling and business process modelling. These two
projects en- hance the formal side and expedite the microeconomic
understanding, we haven’t found a comparable integrating approach
like ours that integrates also strategic as- pects.

Lecture Notes in Artificial [Link]

This paper proposes a methodology for agile knowledge-based

71.
decision making, specifically in project management, recognizing that
decisions are not isolated, but interrelated, and that the knowledge
needed to respond effectively is dynamic. Our approach is based
upon an extension of case-based reasoning ( CBR) – comparing two
similar decision cases – to cluster-based reasoning ( CLBR) –
comparing two similar interconnected clusters of decision cases. The
knowledge base comprises a set of case bases, one for each specific
domain; and a cluster base [7], containing a series of clusters.

Lecture Notes in Artificial [Link]

However, there are now non-standard applications that need

72.
database management functions. Some of the requirements of these
 applications are the need for efficient support of complex objects,
property inheritance and object sharing. There are now a number of
database systems that have departed completely from the relational
approach and try to satisfy non standard application requirements.

Database and Expert Systems [Link]

A specific structure represents an instance of a real document.

73.
wheres a generic structure is a template of similar specific structures.
In [ MU89]. the ODA data model has been interpreted according to
principles of object-orientation. We have found that our approach
based on generalization and object sharing using nested relations
provides a suitable platform on which to build an object oriented ODA
data management system.

Database and Expert Systems [Link]

74. The Object-oriented approach has recently received a great deal of

attention from the area of database management systems ( DBMS's)
for new applications such as CAD-CAM. AI. etc .. The well estab
lished technology of relational DBMS's is not able to provide effec
tive and efficient solutions to the problems which these applications
raise. on one hand because of the lack of high level data abstraction
primitives. and on the other hand because of the strong separation
be tween data and operations on them.

Database and Expert Systems [Link]

In knowledge management research, there have been some

75.
approaches to exploit context for improving the solution (e. g.
process context in [1] or [2]). An approach to the problem from the e-
learning point of view was taken by the project “ Learning in Process”
the results of which are briefly summarized in the following section.

Lecture Notes in Artificial [Link]

1 Introduction In this paper, the requirements for the querying

76.
interface to future environmental information systems are discussed,
and some important concept! for this component are presented. So
far, much of the discussion of EIS has focused on the exten sion of
current database managment systems ( DBMS) in order to cope with
 the different types of environmental data. This approach, however,
cannot overcome the conceptual deficien cies of today's DBMS which
were developed originally for the management of bussiness and
administration data, whereBB environmental data has totally different
characteristics, as will be shown below.

Database and Expert Systems [Link]

77. 3.3 Lessons Learned During the first phase of the QualiSoft project,
we learned the following lessons: (i) the deployment of software
processes in a group of organizations in a common project and at
low cost is feasible (the amount of money spent by each company
was about 40% of which would be spent in a similar project to be
conducted by only one organization); (ii) the configured environments
facilitates training, deployment and institutionalization of software.
processes by providing case tools to assist and automate the
carrying out of repetitive tasks like process instantiation, project
planning, controlling and monitoring; (iii) the knowledge management
approach adopted in the environments is determinant for the success
of the approach, because it helps the developer in executing its
activities by providing useful knowledge when the developer needs it
the most; (iv) the knowledge acquisition approach integrated. into the
CASE tools [7] enables the gradual evolution of the knowledge
repository by allowing the acquisition and dissemination of lessons
learned, best practices and ideas to improve the software processes.

Lecture Notes in Artificial [Link]

Workflow management systems have been discussed before as a

78.
valuable source of information for supporting knowledge-intense
tasks [6]. A promising approach is the concept of weakly-structured
workflows that provides knowledge-intense tasks [7]. Here, benefits
of explicit process models, workflow-type control, and information
sup- port are investigated for process-oriented Knowledge
Management support.

Lecture Notes in Artificial [Link]

79. Therefore, in this paper, we advocate that decision tables can play a
central role in the KDD process, by bridging the gap that exists
between an accurate neural network model and a successful
 business intelligence system implemen- tation (see Fig. 1) and
knowledge management strategy. Our approach will be illustrated in
the context of developing credit-scoring systems (which are meant to
assist employees of financial institutions in deciding whether or not to
grant a loan to an applicant), but is also applicable in various other
settings involving predictive data mining (e.

Lecture Notes in Artificial [Link]

2.2 Conceptual Architecture The observations presented in the

80.
section suggest a generic approach, which – also in contrast to other
approaches for IT-based knowledge management solutions – puts
communication into the centre of a knowledge management system
and links them to sources of information, in which relevant
knowledge is stored in form of information, available in the business.
In doing so, the conceptual architecture is based on commu- nication
structures existing in a digital form with the objective of (implicitly) re-
cording a knowledge acquisition process once solved in
communication so it can be reused for similar problems. Beyond that,
providers and inquirers of knowledge can be identified in digitized
communication structure to enable the localization of experts which
bundle certain knowledge.

Lecture Notes in Artificial [Link]

Our first experiment with InterSect shows that the extended hypertext
81.
data model can support both the modelling of the application and the
hypertext structure of instances. We benefit from the mechanisms of
the object oriented datanbase management sys tem, especially the
version mechanism and complex entity type definition mechanism.
We are following this experimental approach because we would like
to find out practically how object oriented database can support
hypertext systems and how such a combination can be used as a
solution to solve some of the problems of the next generation
hypermedia systems pro posed by Halasz[2].

Database and Expert Systems [Link]

82. CONCLUSIONS The hypertextual approach revealed itself fit to the

management of a data base on heraldic arms, and allowed the
gathering and the integration of different and connected data. The
 implemented system is available on low cost and high diffusion
machines, while the new technology of optical disks has almost no
limits for the development possibilities of the stored information. The
establishment of a thesaurus accompanied by figures, acting with
browsing interface functions, resulted to be an efficient solution, and
therefore represents the means through which it's possible to place
at disposal of the data base manager as well as the user the same
base of knowledge, increasing precision and recall.

Database and Expert Systems [Link]

83. Current knowledge management systems offer limited solutions to

the problem of knowledge provision and are frequently deserted by
users [2]. Recent research pro- jects [3] are recognizing the
subjective, social, and contextual nature of knowledge, and are
promoting a distributed approach to knowledge management.
Theoretical frameworks and technical solutions are being developed
aiming to provide a more ap- propriate support of knowledge-related
processes.

Lecture Notes in Artificial [Link]

Re-engineering products are captured in the dictionaries of a CASE

84.
tool (i. e., in the form of a business process decomposition hierarchy,
as-is data model, normalized logical data model, and linkages among
data objects) and are supplemented with traceability matrices in
spreadsheets. The re-engineered data products are used as follows:
(1) migration of the legacy databases to relational database
management systems, (2) automatically generation of databases and
applications for migration from mainframes to client-server, (3)
enterprise data standardization, (4) integration of disparate
information systems, (5) re-documentation, (6) data quality
assessment and assurance, and (7) baseline specifications for future
systems.

A Requirement-Based Approach to Data Modeling and Re-

[Link]

85. B) Lack of sufficient on the job training C) High turnover and

absenteeism D) Lack of middle management capacity and
supervisors E) Resistance to change and lack of soft skills F) Lack of
 a market-driven approach G) Problems in fulfilling adequate quality
standards requested by the market H) Sourcing of inputs I) Lack of
integration and limits to value addition J) Institutional capacity and
sector coordination K) Access to finance L) Upgrading of machineries
M) Limited awareness. on how to exploit preferential export markets
N) Lack of trade promotion capacity

annex_fi_-_inception_phase_report.pdf

The idea of supporting learning on demand and the interweaving of

86.
learning and working processes has also been the foundation for the
“ Knowledge on Demand” ( KOD) project[17], which has concentrated
on resource metadata rather than “user metadata”, and the AD-HOC
platform [9], which demonstrates the potential of knowledge
management systems for learning. However, these approach do not
fully realize neither the full potential of a thorough consideration of
context, nor the non- trivial problem of dealing with imperfect and
dynamic user context information. This becomes most apparent with
their lack of a generic user context management functionality.

Lecture Notes in Artificial [Link]

Based on the above, my research goal is to tackle the concept of

87.
business models with an ontological approach in order to provide the
basis for new management tools. In the general terms of Ushold and
King (1995) this means: Identification of the key concepts and
relationships in the domain of interest (i. e. scoping the domain of
business models) Production of precise unambiguous text definitions
for such concepts and relationships Identification of terms to refer to
such concepts and relationships Agreeing on all of the above The
outcome of this research is a generic business model ontology that
shall ideally represent the foundation for new management tools in
strategy and information systems, possibly software based.

The_Business_Model_Ontology_a_propositio.pdf

5 SNNP 5.1 Textile & Garment A) Lack of adequate technical and

88.
vocational training ( TVET) capacity B) Lack of sufficient on the job
training C) High turnover and absenteeism D) Lack of middle
management capacity and supervisors E) Resistance to change and
lack of soft skills F) Lack of a market-driven approach G) Problems in
 fulfilling adequate quality standards requested by the market H)
Sourcing of inputs I) Lack of integration and limits to value addition

annex_fi_-_inception_phase_report.pdf

89. 738 Author Index Klugmann, Marcel 386 Knackstedt, Ralf 635
Kornwachs, Klaus 32 Kreymann, Georg 339 Kuhlmann, Jan 384
Lago, Patricia 96 Lehmann, Peter 469 Lehner, Theresa 60
Lemahieu, Wilfried 127 Ley, Tobias 189 Lindstaedt, Stefanie N. 189,
259 Lunzer, Aran 176 Mafra, Sômulo 111 Maier, Edith 496 Mainzer,
Klaus 586 Maus, Heiko 50, 398 Maximini, Kerstin 316 Maximini,
Rainer 293, 420 Memmel, Martin 155 Mendling, Jan 570 Minor,
Mirjam 284 Montoni, Mariano 111 Morikawa, Riki Y. 688 Motta, Enrico
518 Mues, Christophe 483 Müller, Claudia 243 Muscholl, Marita 316,
349 Muthig, Dirk 48, 60, 96 Nick, Markus 121 Niehaves, Björn 635
Niwa, Yoshiki 710 Nomura, Naoyuki 48, 398 North, Klaus 719
Ovaska, Päivi 134 Paret, Benito Diaz 111 Paronitti, Gianluca 623
Pawlowsky, Peter 719 Pechenizkiy, Mykola 360 Pedersen, Susanne
557 Pérez de Laborda, Cristian 570 Perjons, Erik 542 Piattini, Mario
455 Pinto, H. Sofia 431 Povalej, Roman 729 Proctor, Jason M. 304
Puppe, Frank 319 Puuronen, Seppo 360 Ras, Eric 155 Reimer,
Ulrich 496 Rieger, Bodo 466 Riss, Uwe V. 598 Rocha, Ana Regina
111 Rostanin, Oleg 50 Roth-Berghofer, Thomas R. 580 Rousseaux,
Francis 647 Salo, Outi 106 Santos, Gleison 111 Sauer, Thomas 420
Sax, Ulrich 330 Schaaf, Martin 269, 293, 398 Schenk, Simon 234
Scherf, Alexander 530, 721 Schmidt, Andreas 203 Schneider, Kurt
134 Schnurr, Hans-Peter 496 Schulz, Martin 386 Setiono, Rudy 483
Shifrin, Michael 360 Siebert, Mark 699 Sin, Thant 19 Smolander, Kari
134 Snoeck, Monique 127 Staab, Steffen 222, 508 St̊ alhane, Tor 86
Stahl, Armin 269 Stahl, Bernd Carsten 657 Strohmaier, Markus 259
Stucky, Wolffried. 729 Sure, York 496, 508, 560 Tartakovski,
Alexander 293 Tchounikine, Pierre 165 Traphöner, Ralph 269
Travassos, Guilherme H. 111 Tribolet, José 431 Tsymbal, Alexey 360
Turilli, Matteo 623 Uren, Victoria 518 van Elst, Ludger 222
Vanthienen, Jan 483 van Vliet, Hans 96

Lecture Notes in Artificial [Link]

90. Yet, entrepreneurship must be viewed in the context of a broader

youth employment strategy and not seen as the main approach to
youth employment ( Di Nunzio, 2015; United Nations, 2018), as it
comes with risks. For instance, a review of TVET education projects
 in Amhara found that soft/life skills needed are: costumer handling,
communication, work ethics, and professional ethics, working with
others, team leading and team work, cooperation, facial expression
skills, business know-how, problem solving skills, business attitudinal
skills, and time management (SINCE, 2018). These skills are cross-
cutting through various sectors.

[Link]

Author Index Abecker, Andreas 222, 499 Abels, Sven 554 Agha, Gul
91.
19 Albert, Dietrich 189 Albuquerque, Adriano 111 Alexandrova, Irina
360 Al-Shehab, Abdullah J. 145 Amaral, Márcio 111 Andersson,
Birger 542 Atzmueller, Martin 319 Baesens, Bart 483 Bahrs, Julian
243 Balke, Wolf-Tilo 586 Bartsch-Spörl, Brigitte 719 Baumgartner,
Robert 469 Becerra-Fernandez, Irma 19 Becker, Jörg 635 Bellini,
Emilio 455 Benmahamed, Djilali 165 Bernardi, Ansgar 48, 50 Bider,
Ilia 542 Biesalski, Ernst 499 Birk, Andreas 70 Bjørnsson, Finn Olav
86, 134 Bobrowski, Christoph 339 Böhm, Karsten 530, 721 Bouaziz,
Thomas 647 Buch, Arnim 82 Büchel, Gregor 580 Buscher, Georg.
319 Buscher, Hans-Peter 319 Caetano, Artur 431 Canfora, Gerardo
455 Cimitile, Aniello 455 Courtenage, Simon 224 Curé, Olivier 373
De Backer, Manu 127 Decker, Björn 48, 60, 96 Dedene, Guido 127
Denger, Christian 121 Deshpande, Amit 304 Deussen, Thilo 580
Dingsøyr, Torgeir 70, 96, 134 Eberhart, Andreas 496 Ehrig, Marc
508, 560 Ermine, Jean-Louis 165 Fægri, Tor Erlend 96 Fajtak, Fred
Frowin 76 Fenstermacher, Kurt D. 443, 679 Figueiredo, Sávio 111
Floridi, Luciano 623 Freßmann, Andrea 420 Frölich, Oliver 469
Fujima, Jun 176 Fujisawa, Hiromichi 676 Gabel, Thomas 272 Garcia,
Felix 455 Gottlob, Georg 469 Grechenig, Thomas 91 Greco, Gian
Maria 623 Haak, Liane 554 Hädrich, Thomas 248 Hagengruber, Ruth
668 Hahn, Axel 554 Hasselbring, Wilhelm 557 Herzog, Marcus 469
Holz, Harald 48, 50, 398 Hughes, Robert T. 145 Humm, Bernhard 82
Hüttig, Matthias 319 Iwayama, Makoto 710 Jaccheri, Letizia 96
Jantke, Klaus P. 176 Jeong, Hanjo 1 Juvonen, Pasi 134 Kaner, Maya
400 Karni, Reuven 400 Kaschek, Roland 609 Katirai, Hooman 330
Kerschberg, Larry 1, 676, 688 Keuler, Thorsten 60 Klein, Bertin 580
Klimkeit, Dirk 392 Klose, Karsten 635

Lecture Notes in Artificial [Link]

92. No. Region Value chains Challenges 1. Addis Ababa 1.1 Textile &
Garment A) Lack of adequate technical and vocational training (
 TVET) capacity B) Lack of sufficient on the job training C) High
turnover and absenteeism D) Lack of middle management capacity
and supervisors E) Resistance to change and lack of soft skills F)
Lack of a market-driven approach G) Problems in fulfilling adequate
quality standards requested by the market H) Sourcing of inputs I)
Lack of integration and limits to value addition J) Institutional
capacity. and sector coordination K) Access to finance L) Upgrading
of machineries M) Limited awareness on how to exploit preferential
export markets N) Lack of trade promotion capacity 1.2 Metal Work
A) Need to strengthen forward market linkages, both improving the
subcontracting schemes between big and small firms and by
improving the entrepreneurs’ capacity of market analysis and
business development.

annex_fi_-_inception_phase_report.pdf