LOGISTICS NGƯỢC
(REVERSE LOGISTICS)
L/O/G/O
Nguyen Thi Le Hang
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The reason Reverse Logistics appear?
• Redundant material?
• Redundant finished product?
Production
• Auxiliary product?
• Out of dated product?
Distribution
• Damaged product?
• Tools (pallet, container...)?
• Fault product?
Consumption • End of use product
• End of life product 3
Definitions
Logistics (Forward)
“Process of planning, implementing and controlling the efficient, cost-effective flow of
raw materials, in-process inventory, finished goods and related information from the
point of origin to the point of consumption for the purpose of conforming to customer
requirements”
- Council of Logistics, 1988 -
Reverse Logistics
“Process of planning, implementing and controlling the efficient, cost-effective flow of
raw materials, in-process inventory, finished goods and related information from the
point of consumption to the point of origin for the purpose of recapturing value or
proper disposal”
- Rogers and Tibben-Lembke -
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Return Percentages
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Source: Rogers and Tibben-Lembke, Going Backwards: Reverse Logistics Trends and Practices, 1998
Forward vs. Reverse
Logistics
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Role of Reverse Logistics
• Supporting to forward logistics
• Enhance service quanlity
• Save cost for organization: save material, reuse
and recycle packaging and products…
• Building “green image” for organizations
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In Reality…
-Market production of car parts in US: 90 % to 95% of the
engines and the generators are used to remanufactured from
equipment recovered or discarded
- 54 % of web surfers hesitate to going shopping online
because of the difficult return and exchange of goods
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Process of Reverse Logistics
[Link]
Repair
2. Remanufacturing
1. Collection Inspection [Link]
&Seperation Refurbishing
Recycling
Recovery
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Model of Reverse Logistics
Manufacturer Distributor Customer Closed-loop
Manufacturer Distributor Customer Open-loop
3PL
Manufacturer Distributor Customer
Independent
Operator
Independent Operator
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Parties in Reverse Logistics
• Forward chains
Ex: Manufacturers supply reverse logistics
activities as a part of business to comply with the
law, achieve benefits
• 3PL
• Government
Ex: promulgate law for sustainable development
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