0% found this document useful (0 votes)
64 views35 pages

Understanding Organizational Analysis

ANALYSE

Uploaded by

Hundassa Terfa
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
64 views35 pages

Understanding Organizational Analysis

ANALYSE

Uploaded by

Hundassa Terfa
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

An organizational analysis is a diagnostic business process that can help organizations

understand their performance, look for problem areas, identify opportunities, and develop a
plan of action for improving performance. In short, an organizational analysis is a review of
the basic components of an organization.

What is Organizational Analysis? Organizational analysis is the process of appraising the


growth, personnel, operations, and work environment of an entity. Undertaking an
organizational analysis is beneficial, as it enables management to identify areas of weakness
and then find approaches for eliminating the problems.

Through organizational analysis, you can understand how external factors will impact your
business and create a plan to mitigate their impact. Whether you opt to shift your strategies or
seek to form strategic partnerships, being proactive and forward-thinking will help you stay
ahead of the competition.

Four of the commonly used techniques are the Weisbord Six Box Model, Burke-Litwin
Model, McKinsey 7S Model, and Congruence Model. Organizational analysis process:
Conducting an organizational analysis requires setting parameters and goals, including
relevant stakeholders, and interpreting data to make recommendations.

The goal of organizational analysis is to draw insights that inform new strategies and action
steps.

An organizational analysis is a diagnostic business process that can help organizations


understand their performance, look for problem areas, identify opportunities, and develop a
plan of action for improving performance. In short, an organizational analysis is a review of
the basic components of an organization.

The most widely accepted model of OB consists of three interrelated levels: (1) micro (the
individual level), (2) meso (the group level), and (3) macro (the organizational level).

Real-world applications of organizational analysis in finance include assessing a company's


financial performance for investors, evaluating the economic feasibility of potential projects
or investments, conducting due diligence in mergers and acquisitions, and analyzing financial
risks for risk management purposes.

An organizational needs analysis is a highly effective method used for highlighting any risks
or opportunities that may impact your business plan and strategic goals over the next 2-5

1
years. As a result, an ONA identifies existing and future staff development needs and how
these link to achieving your strategic plan.

It involves analyzing the internal and external environment, defining strategic priorities and
establishing a roadmap for the allocation of resources to accomplish these objectives.

Organizational analysis models

Strategic triangle model. This model relies on three key calculations to determine the
efficiency and effectiveness of an organization. ...

SWOT model.

The McKinsey 7S model.

Rational model.

Natural system model.

Sociotechnical model.

Cognitive model.

Meta models.

Strategic analysis in business is the process of examining an organization's internal and


external environments to inform strategy development. It involves identifying strengths,
weaknesses, opportunities, and threats (SWOT) and understanding competitive dynamics and
market conditions.

An organization can assess its structural efficiency by evaluating key performance indicators
(KPIs) related to operational efficiency, employee satisfaction, and customer satisfaction.
Regular feedback from employees and customers can also provide insights into structural
effectiveness.

Organizational Role Analysis (ORA) is a process designed to develop insight and


understanding into the way in which the professional role of the client is shaped by the
organization and the role holder him/herself, consciously and unconsciously.

2
The purpose of an analysis is to interpret or find meanings or patterns in information.
Analyzing statements will take a step beyond summary and describe the writer's personal
findings and interpretations of the source material.

An industry SWOT analysis is used for businesses to determine their current internal and
external positions within their industry. SWOT stands for strengths, weaknesses,
opportunities, and threats. The internal factors are strengths and weaknesses while the
external factors include opportunities and threats.

This could involve using statistical methods, qualitative analysis, or other techniques to gain
insights into the organization's operations and performance. Identify strengths and
weaknesses: Based on the analysis, the organization's strengths and weaknesses need to be
identified.

Comprehensive Role Analysis (CRA) is done to define and clarify the boundaries of the focal
roles, to identify its key contributions to the organizational goals, and to develop their key
functions, critical attributed and forms of behavior.

Functional analysis for records involves the identification of the business functions and
activities of an organization. It provides an understanding of what the organization does and
how it carries out its work and links it to the records that are created.

HOW TO write organizational Analyses

Collect data.

Research about the different organizational structure, processes, functions, policies,


personnel, previous performance, and other important factors defining the organization.
Conduct interviews. Know the different challenges the organization has experienced and how
they derived a solution to solve it.

Research conducted within the KLI can be described in terms of four levels of
analysis: intrapersonal, interpersonal, group and organizational, and intergroup. These levels
of analysis provide the basis for the four research divisions.

In international relations, level of analysis is generally divided into three categories


– individual, state, and international system. However, newer discussions of globalization
have led to a newer level of analysis to be considered.

3
The rational model of organization is based on the study on human behavior. The heart of a
successful administration is efficiency, which is making good decisions with rationality.
Individuals are the subjects in decision making. Therefore, the rational model of organization
is all about individuals' rationality.

Application Analysis' refers to the process of examining software applications at both high-
level and program-level to understand their interactions, data sources, and value.

Company analysis (a.k.a. fundamental analysis) examines a firm's financial condition,


products and services, and competitive strategy. Typically, this allows us to better identify
how an organization responds to external threats and opportunities.

Types of Organizational Needs

Need Type Description

Financial Funds for operations, wages, and equipment.

Human Resources Qualified and motivated personnel; investment in training and retention.

Technological Modern software, hardware, and accessories.

How to Conduct a Needs Analysis: A Step-by-Step Guide

Step 1: Define the Purpose. ...

Step 2: Assemble Your Team. ...

Step 3: Identify Data Sources. ...

Step 4: Choose the Right Data Collection Methods. ...

Step 5: Collect Data. ...

Step 6: Analyze Data. ...

Step 7: Prioritize Needs. ...

4
Step 8: Develop an Action Plan.

Three levels of training needs analysis. Training needs analysis is assessing which type and
level of training are necessary. There are three levels of training needs
analysis: organizational analysis, operational analysis, and individual analysis.

The key objectives of Organizational Analysis include productivity, efficiency, and team
building. Conducting an Organizational Analysis provides several benefits, including
identifying weaknesses, driving change and innovation, and improving competitive
advantage.

These five basic organizational models (sequence, description, cause and effect, compare and
contrast, and problem and solution) may help you consider how to organize your essay or
story. Sequence uses time or spatial order as the organizing structure.

There are 6 vital types of reviews which we follow in our organization and they are Peer
review, Leadership review, Management review, Umbrella review, Retrospective review and
Periodic review.

Quantitative analysis and qualitative analysis are the two main types of analysis in research.
Quantitative analysis provides insights for numerical data, while qualitative analysis provides
insights into categorical data.

Modern analytics tend to fall in four distinct categories: descriptive, diagnostic, predictive,
and prescriptive.

The different types of data analysis include descriptive, diagnostic, exploratory, inferential,
predictive, causal, mechanistic and prescriptive. Here's what you need to know about each
one.

The information generated from an organizational analysis will help an entity understand
what it needs to do in order to turn itself into a more successful, profitable venture. Whether
the business is new or old, an organizational analysis can help owners and managers achieve
a better understanding of their business.

5
Functional approach of organizational analysis takes into account various functional areas
and evaluates these for' identifying strengths and weaknesses. The major functional areas are
production/operations, marketing, finance and accounting, and human resources.

The four steps of SWOT analysis comprise the acronym SWOT: strengths, weaknesses,
opportunities, and threats. These four aspects can be broken into two analytical steps.

The four steps of SWOT analysis comprise the acronym SWOT: strengths, weaknesses,
opportunities, and threats. These four aspects can be broken into two analytical steps.

A comprehensive organizational evaluation starts with a high-level review of the


organization's mission, values, goals, key performance indicators, departmental roles, and
individual employees. This is often conducted via a SWOT (Strengths, Weaknesses,
Opportunities, and Threats) analysis.

3-Orgnisation Level of Analysis this involves the study of organizational culture,


organization structure, organizational environment, and cultural diversity. This level of
analysis draws a great impact on anthropology and political views at the organizational level.

What is organizational culture? Organizational culture is the set of values, beliefs, attitudes,
systems, and rules that outline and influence employee behavior within an organization. The
culture reflects how employees, customers, vendors, and stakeholders experience the
organization and its brand.

What is organizational culture? Organizational culture is the set of values, beliefs, attitudes,
systems, and rules that outline and influence employee behavior within an organization. The
culture reflects how employees, customers, vendors, and stakeholders experience the
organization and its brand.

Organizational culture is the rules, values, beliefs, and philosophy that dictate team members'
behavior in a company. The culture consists of an established framework that guides
workplace behavior. Examples include integrity, teamwork, transparency, and accountability.

If you have a strong organizational culture, you'll attract and retain top talent, keep
employees engaged, and even make more money. But if your culture is toxic, you'll get high

6
turnover, low morale, and bad performance. So, it's essential to have a positive organizational
culture.

Cultural organization means an eligible organization with a primary mission and purpose that
is cultural in nature; the cultural organization must operate as a museum, botanical center,
zoo, or center for the performing arts.

Talking About the Four Types of Workplace Culture

Clan Culture. Clan culture is characterized by a familial atmosphere within the organization
where employees feel a strong sense of belonging and camaraderie. ...

Adhocracy Culture. ...

Market Culture. ...

Hierarchy Culture.

Here we'll go over the nine main types of organizational cultures, along with their specific
characteristics and benefits.

Clan (or collaborative) culture. ...

Hierarchy (or control) culture. ...

Adhocracy (or creative) culture. ...

Market (or compete) culture. ...

Strong leadership culture. ...

Customer-first culture. ...

Role-based culture.

Organizational culture is the set of values, beliefs, attitudes, systems, and rules that outline
and influence employee behavior within an organization. The culture reflects how employees,
customers, vendors, and stakeholders experience the organization and its brand.

7
Organizational culture helps improve workflows and guides the decision-making process. It
also helps teams overcome barriers of ambiguity. Team members who are informed and
knowledgeable about certain processes are often more motivated to finish projects.

Types of culture include material culture and immaterial culture. Material culture is the
culture of tangible items such as technology, architecture, and art; while immaterial culture is
the culture surrounding beliefs, mythology, values, or spiritual practices, they are non-
physical objects.

Culture can be defined as all the ways of life including arts, beliefs and institutions of a
population that are passed down from generation to generation. Culture has been called "the
way of life for an entire society." As such, it includes codes of manners, dress, language,
religion, rituals, art.

Culture is the lifeblood of a vibrant society, expressed in the many ways we tell our stories,
celebrate, remember the past, entertain ourselves, and imagine the future. Our creative
expression helps define who we are, and helps us see the world through the eyes of others.

What is the best definition of culture? There is no single best definition of culture. However,
in general, culture is a system of learned and shared beliefs, language, norms, values, and
symbols that groups use to identify themselves and provide a framework within which to live
and work.

The major elements of culture are symbols, language, norms, values, and artifacts.

Here are five factors that affect organizational culture:

Top Leadership Principles. ...

Nature Of The Business. ...

Company Values, Policies and Work Ambiance. ...

Clients and External Parties. ...

Recruitment and Selection.

8
Culture creates a great sense of belonging for so many people, especially when they speak the
same language that unites them. There are so many other reasons why culture is so important
to our everyday lives and plays an integral part in shaping how we feel and live within today's
society.

An innovative approach to corporate culture comes from Creating a Culture of Belonging. A


Culture of Belonging embodied in the "Four C's" framework: Cooperation, Collaboration,
Contribution, and Community, is the solution.

Four types of organizational culture

Adhocracy culture – The dynamic, entrepreneurial Create Culture.

Clan culture – The people-oriented, friendly Collaborate Culture.

Hierarchy culture – The process-oriented, structured Control Culture.

Market culture – The results-oriented, competitive Compete Culture.

Organizational culture is generally understood as all of a company's beliefs, values and


attitudes, and how these influence the behaviour of its employees. Culture affects how people
experience an organization—that is, what it's like for a customer to buy from a company or a
supplier to work with it.

The 3 Key Elements Of A Strong Organizational Culture

Leadership development opportunities.

A dedicated Human Resources or People Department.

A commitment to holistic employee health.

Factors which can influence organisational culture include: the organisation's structure, the
system and processes by which work is carried out, the behaviour and attitudes of employees,
the organisation's values and traditions, and the management and leadership styles adopted.

9
Organisational culture is a shared set of beliefs, values and behaviours that influence both
how people within an organisation think and behave but also the decisions and direction the
organisation moves in. These shared values will influence people within your organisation
and regulate how they behave.

Top 7 methods to measure your company culture

Employee surveys. ...

Performance management tools. ...

People analytics tools. ...

Exit interviews. ...

Monitoring behaviors in the work environment. ...

Focus groups. ...

Organizational assessment systems.

The origin of the concept of organizational culture is generally attributed to Dr. Elliot Jaques.
In fact, he is recognized for publishing the first book on the topic, The Changing Culture of a
Factory (Jaques, 1951).

A company's "organizational culture" is its purpose, goals, expectations, and values. Leaders
shape these ideas and values, which are then communicated and reinforced. Companies with
a strong sense of camaraderie and a willingness to collaborate define their culture.

Organizational culture can have disadvantages such as resistance to change and innovation,
and the potential for negative environmental impact.

The foundation of any company culture is its vision, and by it, we mean the long-term goal
that will provide guidance to your community. Bear in mind that a well-defined vision will
act as a common thread for all behaviors and aspects of your business. When you lack vision,
your company lacks coherence and focus.

The four types of corporate culture are:

10
Clan culture.

Adhocracy culture.

Market culture.

Hierarchy culture

The elements of culture definition are based on five main elements: values and beliefs,
norms, symbols, language, and rituals. Aspects of culture surrounding language include body
language, spoken word, and symbols, which are components of culture that are non-material.

THE SEVEN ELEMENTS OF CULTURE SOCIAL ORGANIZATION/SOCIETY


CUSTOMS AND TRADITIONS LANGUAGE ARTS AND LITERATURE RELIGION
GOVERNMENT ECONOMIC SYSTEMS.

Traits: Seven (7) Major Traits of Culture

Learned.

Transmitted.

Based on Symbols.

Changeable.

Integrated.

Ethnocentric.

Adaptive.

The Importance of Culture

There is a cultural nature to how humans develop. Many researchers would argue that much
of our identity, our sense of self, perspectives and how we perceive the world comes from our
culture. Many of our skills and abilities may come from our cultural practices as well.

11
Examples of Culture

Examples of cultural practices include the languages people speak, the foods people eat, and
architecture. Languages depict the way people speak to each other and form relationships.

Characteristics of Functional Organizational Culture

Constructive communication.

High levels of employee engagement.

Flexibility and adaptability to change.

Clear mission and core values.

Strong leadership.

The major elements of culture are symbols, language, norms, values, and artifacts. Language
makes effective social interaction possible and influences how people conceive of concepts
and objects. Major values that distinguish the United States include individualism,
competition, and a commitment to the work ethic.

Organizational culture plays a pivotal role in shaping the success and performance of a
workplace. It encompasses the shared values, beliefs, attitudes, and behaviors that define the
work environment.

"Structures of culture" refers to the organizational elements and patterns that shape how a
society or human group operates and develops. These structures are the foundations on which
the norms, beliefs, traditions, and behaviors that characterize that particular society are built.

The two basic types of culture are material culture, physical things produced by a society, and
nonmaterial culture, intangible things produced by a society. Cars would be an example of
American material culture, while our devotion to equality is part of our nonmaterial culture.

A culture represents the beliefs and practices of a group, while society represents the people
who share those beliefs and practices.

There are seven elements of culture: social organization, customs and traditions, language,
arts and literature, government, religion, and economic systems. These elements form the

12
way of life for an entire society, including how people dress, the music they listen to, and
how people greet each other.

Culture performs a number of functions within an organization . (2) Perception : Matsumoto


(2007) argues culture gives “meaning to social situations, generating social roles and
normative behaviours”, in other words, it shapes show we see and understand the social and
natural worlds.

The complex whole of culture can be broken down into three categories: what we make, what
we do, and what we think. The boundaries separating these categories are somewhat artificial
because so much of cultural life involves all of these things at once.

Organizational theory

Organizational theory refers to a series of interrelated concepts that involve the sociological
study of the structures and operations of formal social organizations. Organizational theory
also seeks to explain how interrelated units of organization either connect or do not connect
with each other.

Organizational theory is the sociological study of the structures and operations of social
organizations, including companies and bureaucratic institutions. Organizational theory
includes the analysis of the productivity and performance of organizations and the actions of
the employees and groups within them.

The four main types of organization theory include classical, neoclassical or human relations,
contingency and modern systems organizational theories.

Moreover, classical organization theory is based on four key pillars. They include division of
labor, the scalar and functional processes, structure, and span of control.

There are different theories of organization to predict and explain the process and also
behavior patterns in an organizational setting. There are three different types of
organizational theory: Classical Organization Theory, Neo-Classical Organizational Theory,
and Modern Organizational Theory.

13
Organizational theory encompasses the study of organizations and their structure, behavior,
and dynamics. It aims to understand how organizations function, adapt, and interact with their
environments.

Organization Theory aims to promote the understanding of organizations, organizing, and the
organized in and between societies, through the publication of double-blind peer-reviewed,
top quality theoretical papers.

The principles of organisation are a set of fundamental concepts that guide the design and
operation of organisations. They include principles such as the unity of command, a span of
control, the scalar principle, the principle of efficiency, the principle of balance, and the
principle of continuity.

Efficiency and teleological arguments

Weber believed that a bureaucracy consists of six specific characteristics: hierarchy of


command, impersonality, written rules of conduct, advancement based on achievement,
specialized division of labor, and efficiency.

And since all science has as its aim, the understanding, prediction, and control of an end,
organizational theory is the process of creating knowledge to understand organizational
structure so that we can predict and control organizational effectiveness or productivity by
designing organizations.

Every organization has four key elements or capabilities that impact all of its other
parts: talent, leadership, organizational culture, and outcomes.

Types of organizational structures include functional, divisional, flatarchy, and matrix


structures. Senior leaders should consider a variety of factors including the business's goals,
industry, and culture before deciding which type of organization is best for their businesses.

The four common elements of an organization include common purpose, coordinated effort,
division of labor, and hierarchy of authority.

Organizational theory refers to a management insight that can help explain or describe
organizational behaviors, designs, or structures within various types of organizations and
their activities, processes, and environments.

14
Students learn how to analyze organizations and their environments from multiple
perspectives. Students systematically examine important dimensions of organizational life—
what motivates people, how decisions are made, challenges of diversity, conflict, and power
dynamics.

Organizational theory encompasses a variety of perspectives and frameworks that examine


the behavior, structure and function of organizations. It seeks to explain how different
elements within an organization — such as teams, individuals, departments and the overall
structure — interact together and influence outcomes.

Classical, neoclassical and modern theories of organization.

Organization theory is focused on understanding how organizations work, why they come to
be structured in particular ways, and why some organizations are more successful than others.
Researchers have addressed those questions by employing a variety of units of analysis.

sociologist Max Weber

Modern organization theory is rooted in concepts developed during the beginnings of the
Industrial Revolution in the late 1800s and early 1900s. Of considerable import during that
period was the research done by of German sociologist Max Weber (1864—1920).

The Modern Organization Theory describes organizations as an open social system that
interacts with the environments to survive, known as the Systems Theory Approach. The
System Theory Of Management approach is an external factor which measures the
effectiveness based on long-term sustainability or growth.

An organization is a group of people who work together, like a neighborhood association, a


charity, a union, or a corporation. You can use the word organization to refer to group or
business, or to the act of forming or establishing something.

The principal objective of any company must be to use material and human resources to the
maximum potential benefit, i.e., to meet the financial objectives of a firm. And, they
are survival, profit and growth. Survival: The essential objectives of any industry is survival.

15
Conceptual framework of organizational theory analysis is a form of analysis that tries to
explain how organizations function, their relationships with their environment and how they
establish these relationships.

Organizing often consists of five components: the division of work, coordination, goals, a
hierarchy of responsibility and power, and communication. When one organizes something,
one has to create a structure for the people, jobs, departments, and activities that exist within
the company.

Organizing: is the function of management that involves developing an organizational


structure and allocating human resources to ensure the accomplishment of objectives.

Key concepts include: agency theory; business strategy; corporate governance; decision
making; environmental uncertainty; globalization; industrial democracy; organizational
change; stakeholder theory; storytelling and narrative research; technology and organization
structure.

In many ways it is theoretically a combination of key factors of organisation behaviour,


human relations and scientific management. It is a fusion of past thinking with current
context. Modern organisations are seen to operate within their environment, both human and
natural.

Organizational Behavior is the study of the human aspects of organizations. Organization


Theory is a broader concept and, apart from the human aspects, it is interested in the purpose
of the organizations, their interaction with the external environment, the use of the
technology and the economic aspects.

16
Therefore, organizational theory can be used in order to learn the best ways to run an
organization or identify organizations that are managed in such a way that they are likely to
be successful. Organizational theory and stakeholders: Organizational theory examines
patterns in meeting stakeholders' needs.

Organization theory is concerned with the relationship between organizations and their
environment, the effects of those relationships on organizational functioning, and how
organizations affect the distribution of privilege in society.

According to this model, organizations have three dimensions: formalization, centralization,


and complexity. The degree of formalization in an organization depends on several factors:
job standardization, work process standardization, formal rules and regulations, and the level
of professionalization.

4 pillars that, if organizations can get right, they will win in the long run. Those 4? Return on
Value (ROV), Customer Satisfaction, Employee Satisfaction, and Culture.

To help yourself relax and stay focused, give these four organizational techniques a try:

Make lists. Writing everything down that's on your agenda for the day or week is a great way
to prioritize everything you have to get done. ...

Keep clutter to a minimum. ...

Learn to Manage Responsibilities. ...

In any organization, a strong corporate culture is essential for exceptional customer service
and employee satisfaction. By focusing on the 4Cs, communication, collaboration, creativity,
and competence, you can unlock your workforce's full potential.

17
Managing organizational change is a complex aspect of change management. Leaders must
align people with the reason for the change, often working against long-standing habits and
beliefs. Organizations are more likely to succeed in their change management strategy when
they proactively plan change initiatives and engage employees before, during, and after the
change process. Below are the seven ways leaders can effectively manage change in their
organizations.

1. Put people first

Successful change management prioritizes people. People fuel change and sustain its
momentum. Change initiatives fail when the people involved don’t understand, believe in or
engage in the change.

Leaders make change easier when they engage employees in the change. Leaders accomplish
this through proactive change management communication that creates a desire to change
across the workforce.

This aligns with the Prosci change methodology, Beehive’s change model of choice. Prosci’s
methodology is based on more than 20 years of research, with 45,000 people trained and
certified globally, making it a strong option for global businesses.

Change initiatives will fail if people don’t believe in the change and aren’t mobilized by
others to act.

2. Work with a change management model

Leaders are up against company culture, organizational momentum and human psychology
when enacting change. To make change happen, they need the right tools to guide them.

18
Change management models help leaders connect business strategy to action, which increases
the likelihood of success.

There are a variety of change management models from which to choose (e.g., Prosci’s
ADKAR model, Lewin’s Change Management Model, Kotter’s Change Management
Model). Each model varies, but all follow similar core tenants of identifying needs and
planning for and implementing change. Prosci’s methodology is Beehive’s change
management model of choice because it: 1) blends the psychology of individual change with
organizational change, 2) is globally backed with more than 20 years of research and 3)
clearly addresses the role of communication in change.

Download your own change management communication plan now.

3. Empower employees through communication

Communication is an essential part of effectively managing organizational change. A vision


for change is only as powerful as the communication that supports it. Effective change
management communication provides clarity for why the change is needed and mobilizes
employees with a sense of urgency for the change. Companies fail to drive meaningful
change when they fail to communicate.

Change management communication isn’t a one-time transfer of information. It requires


commitment, clarity and consistency. It should engage employees through two-way
communication methods like surveys, focus groups and informal feedback collection. When
leadership involves employees, they feel valued. When employees feel valued, they are more
likely to embrace change and participate in making it happen.

Two-way communication also helps leaders identify barriers to change before they become a
problem. Proactively identifying barriers can enable the organization to respond to and
dissolve issues that create change resistance.

4. Activate leadership

A recent Prosci survey cited “active and visible executive sponsorship” as the top reason
change initiatives succeed. Leadership’s impact on change management is well-understood.
The problem is that many leaders don’t understand the vital role they play in change. Educate
leaders on their roles, and you’ll enable them to advance change successfully.

19
Leaders:

are responsible for achieving change goals from start to finish.

help the organization understand and interpret what the change means for their teams, the
organization and the marketplace.

ensure those who enable organizational change stay actively involved.

keep the train on the tracks and are ready to switch directions, choose a new path or create a
new approach if necessary.

Read more about motivating your leadership team to embrace change here.

5. Make change compelling and exciting

Employees can better understand the rationale behind a change when organizations prioritize
purposeful, clear and consistent communication. This targeted communication strategy
provides the context to understand the why, what and so what of the change. Effective
communication answers the most important question people are thinking: What does this
mean to me; how will it impact my work? With a deeper, clearer understanding of the
change, employees are much more likely to ask, “How can I help?”

The shift from rote compliance to true engagement and belief is powerful. Strong employee
support deters change resistance that could hold the organization back.

6. Pay attention to high and low points in momentum

There will be both high and low points during change management initiatives. Leaders can
proactively manage and leverage these points in time. During the high points of change,
leaders should celebrate wins to fuel momentum. At the low points, leaders can reset
communication strategies to listen to employee input and build trust and support. Being
proactive helps leaders manage momentum for the greatest success.

7. Don’t ignore resistance to change

Change resistance is poisonous to an organization’s transformation. Resistance is much easier


to counter when it’s identified early. Leaders should pay attention to the signs of change
resistance, including inaction, procrastination, withholding information and the spread of
rumors. Communication is the key to identifying resistance. Create feedback loops with

20
employees, like surveys, feedback channels and input sessions to proactively identify signs of
resistance, then take fast action.

Change is the lifeblood of successful, growing organizations, and the heart of change is
people. Leaders position themselves and their companies for managing organizational change
effectively when they proactively engage employees and ensure communication is clear,
consistent and transparent.

A strategic change includes making changes to the business's policies, structure, or processes.
The upper management and the Chief Executive Officer often bear the responsibility for
strategic change.

The five types of organizational strategies include:

Competitive strategy.

Corporate strategy.

Business strategy.

Functional strategy.

Operating strategy.

I shared guiding framework of the 7 Cs: Context, Communication, Confidence, Credibility,


Conflict, Comfort and Consistency, to keep in mind when managing senior and influential
stakeholders in the preceding post. Did you miss it? The first 3 Cs were covered here. This
post will cover the final four.

3 strategies for effectively managing change in your organization

Leverage technology to advance education.

Start the conversation about change management early in projects.

Create and maintain a culture of embracing change.

4 Types of Change in Organizations

21
Strategic Change Management. Sometimes, a company's strategy needs to be revamped to
achieve certain goals. ...

Structural Change Management. Structural changes optimize how an organization runs


internally. ...

Cultural Change Management. ...

Technological Change Management.

Organizational change refers to the actions in which a company or business alters a major
component of its organization, such as its culture, the underlying technologies or
infrastructure it uses to operate, or its internal processes.

Here's a list of the four types of strategy for you to review:

Business strategy. A business strategy typically defines how a company intends to compete in
the market. ...

Operational strategy. Operational strategies focus on a company's employees and


management team. ...

Transformational strategy. ...

Functional strategy.

Let's break down each of these organizational strategies so you can identify which style best
aligns with your company's unique needs and goals.

Corporate Level Strategy. Corporate level strategy is the highest level of organizational
strategy. ...

Business Level Strategy. ...

Functional Level Strategy. ...

Operating Level Strategy.

22
Corporate Strategy: The overarching strategy for the entire organization. - Business Strategy:
Strategies for individual business units or market segments. - Functional Strategy:
Departmental strategies that support business strategies.

According to the Knoster model, there are 5 key elements that are required to successfully
navigate change in an organization: Vision, Skills, Incentives, Resources, and an Action Plan.
Missing one of these elements can sometimes result in false starts or frustration.

A sense of urgency is the catalyst for any major change in your organization. Without it,
you'll struggle to get buy-ins from key stakeholders. Without these buy-ins, your desired
change won't happen. Though the importance of the change initiative may not be clear from
the beginning, leaders must present it as such.

Before you begin a system implementation, a transformation program, or any initiative


involving change for your organization, remember to integrate the six key principles of
successful change management: Leadership, Inclusion, Communication, Metrics,
Enablement, and Reinforcement.

Within the domain of well-defined strategy, there are three uniquely different and crucial
strategy types:

Business strategy.

Operational strategy.

Transformational strategy

Types of Directed Change. Within directed change there are three different types of change
management: developmental, transitional, and transformational. It is important to recognise
that the different kinds of change require different strategies and plans.

Change management is built on three foundational pillars: People, Technology, and


Processes. Each pillar plays a role in ensuring that change is not only implemented but also
embraced and sustained.

Enterprise change management and process change management are two important types of
change management that can help organizations navigate the dynamic business landscape.

23
Awareness (of the need for change). Desire (to participate in and support it). Knowledge (of
how to change). Ability (to change).

Change involves a sequence of organizational processes that occurs over time. Lewin (1951)
suggests this process typically requires three steps: unfreezing, moving, and refreezing (see
Figure 1). This step usually means reducing the forces acting to keep the organization in its
current condition.

External factors and internal factors can cause both of these types of changes within a
company. External forces of change are globalization, workforce diversity, ethical behavior
and technology. Internal forces of change consist of poor financial performance, internal
crises or a change in worker expectations.

As organizations undergo various types of changes, including transformational change,


structural change, and technological or process-oriented change, DAPs provide the necessary
support to ensure smooth transitions and successful outcomes.

Six Characteristics of Healthy Organizational Change

Over the past several years I have identified six characteristics of healthy organizational
change.
The characteristics are both qualitative and quantitative. Qualitative characteristics can be
more difficult to measure, but are critical to your success. Your organization is created and
maintained on more than your numbers. You can’t measure the success of your organization
or any change simply by the numbers.

Here are my six characteristics of healthy organizational change:

1. The specific need for the organizational change is real, understood, and meaningful to the
change-recipients

Change for the sake of change hurts your organization. Worse is faux change. Faux change is
change for the sake of the changer. Healthy organizational change ensures the need for
change has been thoroughly and holistically assessed. It also ensures the level of change
proposed aligns with the need. The authors of “The Darkside of Change” point out, in an era
of constant innovation it’s easy to feel the pressure to launch a major transformation when a

24
minor course correction would be sufficient. Healthy organizational change also ensures the
need is understood and meaningful for change-recipients.

Editor’s note: In our Living and Leading Change Program you will learn the action necessary
and what actions not to talk to create healthy organizational change? Contact us about
bringing it or any of our other programs to your organization.

2. Adoption has been achieved

The difference between adoption of a new state and adaptation is one of sustainability.

When we a dapt to a new situation we hold out


the hope that things will go back to the way they were. We create work arounds to make the
new process, technology or environment work, look, or feel like the old one. One example of
adaptation versus adoption came from a participant in a Living and Leading Change course.
We were talking about a reorganization when the participant shared she had adapted to her
reorganization. She was doing things like she always had just under a different department’s
name. Her rationale was her belief the company would realize the department was in the
wrong place and reorganize again.

When we adopt the new situation it becomes the normal way. We stop looking for a way to
go back. We are fully committed to living in the new environment. Healthy organizational
change focuses on the activities, time and conditions needed to enable adoption of the new
environment.

3. Change capability is increased

One thing every leader agrees on is that whatever changes are needed today, they won’t be
the last for the organization. Therefore it’s essential that every change you undertake in your

25
organization increase your organization and your employees’ capability to succeed with the
next one.

There is no value in changes that are going to make your organization sick down the road.
You may think—well that’s obvious. The sad news is I still hear leaders talk about successful
change as simply getting something implemented. In some instances even bragging about the
trail of debris left behind. A kind of “you’re either with us or against us mentality.” Research
found that almost one third of change initiatives made the situation worse instead of better.
Healthy organizational change focuses on building long term change capability.

4. People demonstrate a high level of readiness toward the change

At every course, client engagement or speaking event I am asked about how to manage
resistance to change. My short answer is always to stop managing it. Ironically it may be your
attempt to manage resistance that sabotages your change efforts. There is a common, but
erroneous belief that people resist change. The problem with this belief is it becomes a self-
fulfilling prophecy. In order to manage resistance it must first be created.

A much more powerful approach is to build readiness. People with high levels of readiness
feel prepared, supported, and capable of making the transition. They don’t resist, they move
toward the new situation. Healthy organizational change focuses on preparing and supporting
people to create the readiness needed to navigate through the process.

5. People experience limited stress

Almost everyone, even me, laments about the discomfort of change. There’s good reason for
this – change is uncomfortable. John Maxwell in his book, “Thinking for a Change”, reminds
us that if change doesn’t feel awkward or uncomfortable it probably isn’t really a change.

26
Change is any event that pushes, facilitates, enables or requires us to move outside or beyond
our current comfort zone. Every change creates tension between our comfort and familiarity
with the current state and our discomfort and unfamiliarity of the unknown new state. It is in
this tension we create the stress necessary for change. At this critical point where new meets
old you have the chance to excite people with the prospect of the new opportunities or
paralyze them with the fear of uncertainty.

Healthy change focuses on creating only enough stress to facilitate and encourage movement
away from the current state and not so much that people feel dis-stress.

6. People feel actively involved

I still hear leaders talk as if involvement of the people affected is optional. It’s not. The
people impacted by any change you decide to implement are involved. Your approach will
determine whether they are involved passively or actively in maintaining the current state or
in adopting the new state.

Active invol vement doesn’t mean that every employee or


person affected makes every decision. It does mean there is a structure to enable involvement,
and an active role for them as they navigate the Whitespace. Similar to the way your daily
operation has a structure. Each person within your operational structure plays an active role
in helping your organization deliver its service or product.

Healthy organizational change focuses on ensuring the structures, processes, and supports are
in place for people to be actively involved in making the new, the normal. When healthy
organizational change is your goal the people affected feel included. They don’t feel like the
change is being done to them.

27
Change is a necessary part of your organization’s evolution. When your goal is a healthy
organizational change you enable people to develop the skills needed to move through
change with you. Your organization is able to grow stronger, more productive, and
prosperous because of change and not simply survive in spite of it.

HELPING YOU MOVE CHANGE FROM A LIABILITY TO AN ASSET FOR YOUR


ORGANIZATION!

Prepare Your Middle Managers to Lead and Manage Change

April 18, 2017

28
Launch Less Change And Get A Higher Return on Your Investment

February 7, 2017

Oh No! Don’t Yo-Yo: Three Actions for Creating Sustainable Change

July 28, 2016

29
Page 1 of 41234

LAUNCH LEAD LIVE:

THE EXECUTIVE’S GUIDE TO PREVENTING RESISTANCE & SUCCEEDING WITH


ORGANIZATIONAL CHANGE

The six Cs of strategy include: concept, competition, connectedness, continuity, conviction,


and the capacity to change. These are elements of the broad process of thinking about how a
business develops its strategic depth and capacity.

A strategy consists of an integrated set of choices. These choices relate to five elements
managers must consider when making decisions: (1) arenas, (2) differentiators, (3) vehicles,
(4) staging and pacing, and (5) economic logic.

Here's a list of the four types of strategy for you to review:

30
Business strategy. A business strategy typically defines how a company intends to compete in
the market. ...

Operational strategy. Operational strategies focus on a company's employees and


management team. ...

Transformational strategy. ...

Functional strategy

Strategic planning can be broken down into three distinct parts: Setting clear
goals. Developing actionable strategies. Monitoring and adaptation.

So, what are the 5 P's? They stand for Plan, Ploy, Pattern, Position, and Perspective.

Here are the 7 basic elements of a strategic plan: vision, mission, SWOT analysis, core
values, goals, objectives, and action plans.

Leaders responsible for strategic decision making have to consider many factors,
including allocation of resources, organizational design, portfolio management, and strategic
tradeoffs.

The marketing mix, also known as the four P's of marketing, refers to the four key elements
of a marketing strategy: product, price, place and promotion.

For beginning readers, all the components of the Big 6—oral language, phonological
awareness, phonics, vocabulary, fluency and comprehension—need to be integrated
throughout reading opportunities across the day, even though teachers may highlight these
individual components at different times.

These are: Cost Leadership, Differentiation and Focus. Organizations that achieve Cost
Leadership can benefit either by gaining market share through lowering prices (whilst
maintaining profitability) or by maintaining average prices and therefore increasing profits.

Against a backdrop of countless challenges for nonprofit leaders and Board members,
strategic planning can sometimes seem like a daunting undertaking. However, if you begin
with the 3 P's of Purpose, People, and Process, you can set your organization on a path
towards a successful outcome.

31
Strategic management process consists of three stages: formulation; implementation and
evaluation.

Strategists often refer to three levels of strategy: corporate level strategy, business level
strategy, and functional level strategy.

“Plans typically have to do with the resources you're going to spend. Those are more
comfortable because you control them,” Martin explains. “A strategy, on the other hand,
specifies a competitive outcome that you wish to achieve, which involves customers wanting
your product or service.

In a perfect world the strategy always comes before a plan and shapes the details of the plan.
A strategy is the overarching wisdom that coordinates all of the plans in order to effectively
reach the goals. Remember, having a plan is essential, but developing a strategy should
always come first.

Here's how it works:

5 Minutes to Present: Each team member updates peers on their learning progress.

5 Minutes of Questions: The team asks probing questions to deepen insights.

5 Minutes of Feedback: The team provides constructive feedback and suggestions.

Below, you can find a list of six strategic planning elements to help you structure your own
plan:

A vision statement. ...

A mission statement. ...

Clear objectives. ...

A SWOT analysis. ...

An action plan. ...

Key performance indicators

In Summary

32
Analyze the business's current environment.

Determine business future vision.

Define strategic goals.

Break down strategic goals into portfolios of projects and initiatives.

Conduct regular review meetings.

Define benchmark targets to track progress.

Write out the strategic plan.

Put your plan into action.

There are few concepts that seem to unnerve today’s internal communication professionals as
much as strategic planning. Many communicators perceive the process as time-consuming
and complicated, and ask: where do I start? What does it require? How can I help drive the
process, and how will I measure success?

“Efforts and courage are not enough without purpose and direction.” – President John F.
Kennedy

Strategic planning can be straightforward, efficient and even fun, providing a roadmap that
ensures your efforts have the greatest possible impact. Outlined below are nine basic,
successive stages to the process, each one building on the previous:

Step 1: Situation analysis


Define the “current state” or your organization – its challenges, environment, strengths,
weaknesses, opportunities and threats. Leverage existing data (surveys, interviews, focus
groups).

Step 2: Future state vision


Envision the ideal future – how you want the communication environment to look, feel and
operate a year from now. Consider the following areas: messaging, content, tools & channels,
processes, leader and manager communication, reputation, culture, roles, your team,
partnerships, measurement.

33
Step 3: Prioritize vision elements
Looking at your vision, identify the key 3-5 elements that need to be addressed first to arrive
at your desired future.

Step 4: Develop communication objectives


Translate those 3-5 elements into specific objectives that can be achieved through your
concrete actions.

Step 5: Develop strategies and tactics


Brainstorm a range of potential strategies to achieve each of those objectives, and a short list
of tactics to support each strategy.

Step 6: Prioritize strategies and tactics


Develop consensus and finalize the chosen strategies and tactics for your team and/or
organization to pursue.

Step 7: Define metrics, timelines and responsibilities


Create the detail behind those strategies and tactics – who will be responsible, with what
resources and timeframes, and how success will be measured.

Step 8: Develop strategic and tactical plans


Capture the content in a written plan, and refine as needed.

Step 9: Implementation and beyond


Execute the plan, measure your success on a quarterly basis and make adjustments as needed.

Strategic planning, in reality, can be as simple as following a nine step roadmap. With an
ever increasing business focus on internal communication, communication professionals can
approach strategic planning with confidence.

The Four Pillars of Corporate Strategy

Visioning.

Setting of Objectives.

Resource Allocation.

Prioritization.

34
Better before cheaper: Don't compete on price, compete on value. 2) Revenue before cost:
Don't drive profits by cutting cost, instead find ways to earn higher prices or higher volume.
3) There are no other rules: View all your other choices through the lens of the first two rules.

These five elements of strategy include Arenas, Differentiators, Vehicles, Staging, and
Economic Logic. This model was developed by strategy researchers Donald Hambrick and
James Fredrickson. To achieve key objectives, every business must assemble a series of
strategies.

Step 1: Determine Organizational Readiness. Set up your plan for success – questions to
ask: ...

Step 2: Develop Your Team & Schedule. Who is going to be on your planning team? ...

Step 3: Collect Current Data. All strategic plans are developed using the following
information: ...

Step 4: Review Collected Data.

In our experience it's a focus on four key principles: Developing a plan and then sticking to
it. Relentless focus on driving business value through benefits realisation. Leadership
involvement and communication.

Subscribe to our content

Bottom of Form

35

You might also like