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Mastering Effective Communication Skills

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Macharia Josuit
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4 views1 page

Mastering Effective Communication Skills

Uploaded by

Macharia Josuit
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

the seven C's of communication

completeness of the message

clearness and integrity of the


message

consideration of the physical


setting and the recipient

clarity of the message

courtesy to be maintained

correctness of the message

conciseness of the message

sematic barriers

EFFECTIVE organization barriers


COMMUNICATION psychological barriers
BARRIERS TO EFFECTIVE
COMMUNICATION personal barriers

cultural barriers

gender barriers

perceptual barriers

1. VERBAL COMMUNICATION

2. WRITTEN COMMUNICATION

FACIAL EXPRESSIONS

BODY MOVEMENTS AND POSTURE

GESTURES
ELEMENTS OF NON-VERBAL
3. NON-VERBAL COMMUNICATION COMMUNICATION EYE CONTACT

TOUCH

SPACE
INTRAPERSONAL COMMUNICATION
VOICE
MODES OF COMMUNICATION INTERPERSONAL COMMUNICATION TYPES OF COMMUNICATION
1. Verify the information
MASS COMMUNICATION

2. Obtain additional information

4. INTERVIEW OBJECTIVES OF ANY INTERVIEW 3. Gives the candidate necessary facts &
information

4. Establish mutual understanding

BENEFITS

writing an effective speech


5. PUBLIC SPEAKING

HOW TO BECOME BETTER AT PUBLIC overcome the fear of speaking


SPEAKING
practice the speech

give the speech

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