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Sonoff SV Setup and eWeLink Guide

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0% found this document useful (0 votes)
40 views7 pages

Sonoff SV Setup and eWeLink Guide

Uploaded by

Michael Wooten
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Hi, welcome to use Sonoff SV!

Sonoff SV is a low power supply Sonoff version,


which supports 5-24V input.

1. Download “eWeLink” app.

Search “eWeLink” in APP Store for iOS version or Google play for Android
version.

2. Schematic diagram of equipment installation.

In default mode, it can be powered up with 5V-24V DC, or 5V DC.

You may change the device to isolated mode, two resistors must be removed
first.
3. Add Device

1. Power up the device.

2. Press the button for 7 seconds until the green LED fast blinks.

Go to eWeLink, click “+”.

If the led blinks like this: please select Quick Pairing Mode (TOUCH),
tap Next.

If the led blinks like this:

a. If the device firmware is 1.6.0 or higher, please select Quick Pairing


Mode (TOUCH). Otherwise, it will fail to add the device. Click Next.
b. If the firmware of above models is lower than 1.6.0, please
select Compatible Pairing Mode (AP) icon, click Next. iOS users should
go to Phone Setting>WiFi>connect the WiFi begins with ITEAD-******, enter
default password 12345678. Go back to eWeLink, click next.
3. It will auto-search and connect smart home device.
4. Input your home SSID & password:

4.1 If no password, keep it blank.

4.2 Now eWeLink only support 2.4G WiFi communication protocol, 5G-WiFi
is not supported.

5. Next, eWelink register and add it to your account,it takes 1-3 minutes.
When this complete, you can give your device a name.

6. Name the device to complete.

Maybe the device is “Offline” on eWeLink, for the device needs 1 minute to
connect to your router and server. When the green LED on, the device is
“Online”, if eWeLink shows still “Offline”, please close eWeLink and re-open.

4. APP Features

1. WiFi remote control and device state


Turn on/off by tapping on device icon. Device state always simultaneous
display on APP.

2. Share Control

The owner can share the devices to other eWeLink accounts. While sharing
devices, both should stay online on eWeLink. Because if the account you want
to share is not online, he/she will not receive the invitation message.

How to make it possible? Firstly click Share, input the eWeLink account
(phone number or email address) you want to share, tick the timer
permissions (edit/delete/change/enable) you want to give, then click Next.
The other account will receive an invitation message. Click Accept, the device
has shared successfully. The other user will have access to control the device.

3. Timing

Support max 8 enabled single/repeat/countdown timing schedules each


device.

4. Scene/Smart Scene
Scene allows triggering on/off your devices automatically. Scene Settings is in
the upper right corner of Device List. You can set up scenes or smart scenes to
trigger on/off the Sonoff SV.

Users should select “Click to execute” in the condition, add different existing
devices, name the scene and save it.

5. Security mechanism

One device one owner. Other people can not add the devices that have already
been added. If you want to add your device to another account, don’t forget to
delete it first.

6. Update

It will auto-remind you of new firmware or version. Please update as soon as


you can.

5. Problems and solutions

Read the detailed FAQ on Itead Smart Home Forum. If below answers can’t
solve your problem, please submit a feedback on eWeLink.

1. My device has added successfully but stays “Offline”.

Answers: The newly added device need 1-2 min to connect to your router and
the Internet. If it stays offline for a long time, please judge the problem by the
green led status:

1.1. Green led quickly blinks one time and repeats, which means device failed
to connect to the router. The reason may be you have entered wrong WiFi
password or your device is too far away from the router, which causes a weak
WiFi signal. The device can not be added to the 5G-wifi-router, only the
2.4G-wifi is OK. At last, make sure that your router is MAC-open.

1.2. Green led slowly blinks one time and repeats, which means the device has
connected to router and server but failed to be added to the device list. Then
power on the device again, if it still not working, just add the device again.

1.3. Green led quickly blinks twice and repeats, this means the device has
connected to the router but failed to connect to the server. Then please
confirm your WiFi router works normally.
2. Why the APP can’t find the device in pairing status?

Answers: That’s because of your phone’s cache. Please close the WLAN of your
phone then open it after a minute. At the same time, please power off the
device if you can, then power up to try again.

3. My WiFi is expired, can I connect the devices to LAN?

Answers: the Sonoff SV supports to be controlled by LAN(Update in


15/10/2017, LAN function has been stopped).

4. The green led keeps off, even if the device is powered on. Press the button
but the device does not work.

Answers: The circuit may be broken, please send it back for testing. Return
shipping postage and packaging will be at buyer’s expense, if the device is
damaged by the buyer, and the buyer should bear extra repair cost.

Common questions

Powered by AI

Scene settings in eWeLink enhance automation by allowing Sonoff SV to trigger on/off actions automatically. To configure a scene, users must select 'Click to execute' for conditions, choose involved devices, assign a scene name, and save it. This setup supports dynamic and responsive smart home environments, offering tailored automation to user-specific preferences .

eWeLink facilitates remote control of Sonoff SV devices by offering WiFi remote control and real-time device state synchronization on the app. It supports sharing control with other eWeLink accounts, timing schedules, and automatic scene settings, ensuring flexible management. This integrated approach allows users to manage their devices efficiently from a distance .

The Sonoff SV employs a security mechanism where each device can only have one owner at a time, preventing unauthorized addition of already owned devices. This mechanism ensures that the original owner maintains control over the device, including access and functionality. However, to transfer ownership, the device must first be deleted from the initial owner's account, highlighting the system's design to protect user privacy and device security .

The green LED on the Sonoff SV serves as a diagnostic tool for connectivity issues. Different blink patterns indicate specific problems: quick single blinks suggest router connection failure (potential WiFi password error or weak signal); slow single blinks mean connection to the router and server succeeded but not added in the app; quick double blinks indicate failure connecting to the server itself, signaling a need to check router functionality .

eWeLink's shared control feature facilitates collaborative device management by allowing the owner to extend control privileges to other users' accounts. This fosters flexibility in smart home management and cooperation among family members or co-workers. The sharing process involves inviting the user through their eWeLink account, ensuring controlled, consensual expansion of device control, enhancing collaborative opportunities while maintaining user security .

Since the Sonoff SV only supports 2.4G WiFi protocols, users in environments predominantly using 5G WiFi face connectivity challenges, requiring fallback solutions to utilize 2.4G networks. This limitation may necessitate network configuration changes or additional equipment to bridge the connectivity gap, impacting ease of integration and overall user experience .

To add a Sonoff SV device to the eWeLink app, first, power up the device and press the button for 7 seconds until the green LED blinks. If the firmware is version 1.6.0 or higher, the user should select Quick Pairing Mode (TOUCH); otherwise, using a firmware version lower than 1.6.0 requires choosing Compatible Pairing Mode (AP). These distinctions help in ensuring seamless connectivity between the device and the app .

The Sonoff SV is unique from other Sonoff devices because it supports a low power supply range of 5-24V DC, unlike the typical AC range. To switch the device to isolated mode, a user must remove two resistors, preparing the device for a different configuration. This adaptability allows the Sonoff SV to be more versatile in various power supply settings .

Updating the Sonoff SV firmware is crucial as it enhances device functionality and stability by fixing bugs and adding new features. The eWeLink app auto-reminds users of available updates, ensuring that devices maintain optimal performance and compatibility with the latest protocols .

If a device appears offline in the eWeLink app, initially, allow 1-2 minutes for it to connect to the router and Internet. If the issue persists, observe the green LED: if it blinks quickly once, there might be an incorrect WiFi password or weak signal; ensure the router is MAC-open. If it blinks slowly once, power cycle the device and try adding it again. Quick blinking twice indicates server connectivity issues, necessitating a WiFi router check .

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