NTF process checklist - data collection and assessment
NTF 过程检查清单-数据收集与评估
NTF Process Checklist NTF过程检查表
Company 公司 Team 团队
Name 姓名 Contact details 详细联系方式
Processed by
Developer
Examiner
x,y 姓,名字 Phone, Email 电话，邮件
Data collection and assessment 数据收集和评估
Registration of complaint 抱怨描述
Please tick the applicable criteria [triggers for submitting the checklist] 请在适用规则前打钩[提交本检查表的触发条件]
1. NTF rate＞20% in the past 6 months 过去6个月NTF比例＞20%
2. Vehicle launch- all (6months after SOP of vehicle or major assembly) 整车投产-全部（整车或部件装配量产后6个月）
3. Immobility case-all 固化事件-全部
Classification of customer complaint（top 3 complaints）顾客投诉分类(最高的3类)
1.
2.
3.
Are there noticeable problems with certain model series/engines/transmissions/countries？(From SRS)
某些系列、发动机、变速箱、或所在国家有明显问题吗？（来自？？）
yes
no
Are there fault codes or parts parameterizations？Are these recoverable？有失效代码或零件参数设定吗？能重复恢复吗？
If yes, please list by frequency and relevance. 如果是，请以频次和相关性列出来。
yes
no
Shared fault databases（e.g. developmet, production, 0km faults, field faults)
失效数据共享（如，研发、生产、0公里、现场失效）
Are identical symptoms known from other units？(Development, in the past, etc.)
相同症状是否出现在其他部件上？（研发过程中、以往历史数据等）
yes
no
Has production data been examined？Which noticeable are present？ 检查过生产数据吗，哪类显著问题显现？
(e.g. rework. Inscreased reject rate, batch problems) （如，返工、提升拒收率，批次问题）
yes
no
Has the parts history been examined？(including software, hardware, and Q-statuses)
零件履历检查了吗？（包括软件、硬件和质量状态）
Which noticeable problems are present？ 哪种显著问题显现了？
yes
no
Data collection and assessment 数据收集和评估
Have"Failure across the mileage" evaluations been created？("Critical-parts overview")
创建“失效历程“评估吗？（"关键件综述")
yes
no
Are there noticeable seasonal or climatic problems? If yes, please specify. 是显著原因或气候引起的吗？如果是，请注明。
yes
no
Have correlation analysises been performed? (e.g. between failures and parts histories)
进行了相关分析吗？（如故障和零件履历之间）
If yes, what can be derived? 如果“是”，能得出何结论？
yes
no
Verification of plausibility of customer complaint, fault code. 顾客投诉真实性验证，失效代码
test results from the damaged part analysis. 测试结果来自损坏的零件分析。
yes
no
Which potential causes for these top 3 symptoms could be reponsible? 最高的3种症状有哪些潜在原因可以确定？
(ishikawa diagram as a potential aid, tab: Ishikawa) 石川图是一个潜在的辅助工具，选项：石川图
Support for obtaining additional findings may include methods such as Ishiwaka, Six-Sigma, Shainin,
Pareto, 5-Why, Kepner-Tregoe(KY) analysis, contingency table, etc.
对获取额外的问题的支持可采用以下方法来，如石川图，六西格玛，谢宁法，柏拉图，5个为什么，系统工程分析，应急表等。
NTF process checklist - system test
NTF 过程检查清单-系统测试
System test 系统测试
Has a system check been performed? Please describle the system sturcture. 有执行的检查系统吗？请描述该系统的架构。
yes
no
Have component inspections been performed by internal or external laboratories? 是否进行内外部实验室检查？
Which inspections？Result? 检查了哪些项目？结果如何？
yes
no
Have the software and hardware function been verified？ 是否验证了软、硬件功能？
yes
no
Has a function test been performed in different load conditions？ 是否进行了不同负载条件下的功能测试？
yes
no
Has a function test been performed beyond the specifications？ 是否进行了超过规范的功能测试？
yes
no
Has a function test been performed in a subsystem？ 是否进行了子系统的功能测试？
yes
no
Has a function test been performed in a simulated vehicle environment？ 是否进行了模拟车型环境下的功能测试？
yes
no
Has a function test been performed in a suitable vehicles？ 是否进行了适用车型的功能测试？
yes
no
Has the vehicles subject to the complaint been analyzed on site？ 针对投诉车型主题是否进行了现场分析？
yes
no
Have life tests（artificial aging) been performed？ 进行了寿命测试吗（人工时效）？
yes
no
Have analyses been performed in addition to the system test？ 除了系统测试以外，分析都完成了吗？
yes
no
Have test been performed at original loads？ 初载测试进行了吗？
yes
no
NTF process checklist - Process analysis
NTF 过程检查清单-过程分析
NTF Process Checklist NTF过程检查表
Process analysis 过程分析
Have test records (damaged part analysis)been examined ? 测试记录（损坏零件分析）已检查？
yes
no
Have production process been checked ? 已经检查了制造过程？
yes
no
Has the inspection finding been checked？ 检验问题已核查了吗？
yes
no
Has the part been changed during the inspection ？( Repair work, software update, parameterization)
测试期间有零件变更吗？（返修、软件更新、参数设定）
yes
no
Check the diagnostic interface if possible. 可能情况下，检查诊断接口。
yes
no
Date 日期 Name 姓名
