Capacity Building Methodology

3.7.1 Capacity Building for the Project Management Team (PMT)

The Consultant will provide comprehensive capacity building services aimed at enhancing the
skills and expertise of the PMT (comprising staff from SMTA directorates) and other associated
stakeholders. Given the varying nature of tasks in the project, from bus procurement to financial
audits, the Consultant will deliver tailored training and ongoing support to ensure the PMT is
fully equipped to handle the project's challenges.

 Needs Assessment and Training Plan:

o The Consultant will begin by conducting a thorough needs analysis to identify
the specific skill gaps within the PMT and associated GoS administrative
departments. This assessment will focus on:
 Reviewing the existing structure of SMTA.
 Analyzing current staff capabilities and identifying areas for improvement.
o A Capacity Building Action Plan will then be developed based on the results of
the needs analysis. This plan will detail the specific training modules, timelines,
and methodologies to address each identified skill gap.

3.7.2 Skill Development and Capacity Building Services

The Consultant will deliver skill development programs using a variety of techniques,
including training sessions, workshops, and hands-on learning approaches. The focus will be on
building a comprehensive skill set that allows PMT staff to manage the diverse aspects of the
project, such as procurement, project management, and BRT operations.

i. Project Management Training

 Training Modules:
o Project Planning and Scheduling: Training on the use of project management
software such as Primavera P6 or MS Project to plan, schedule, and track
project activities.
o Scope and Stakeholder Management: Practical training on how to define
project scope, engage with stakeholders, and manage expectations.
o Quality Management: Training on ISO 9001 standards and FIDIC guidelines
to ensure high-quality project outcomes.
 Learning Approach:
o The Consultant will employ interactive workshops and real-world case studies
to help the PMT understand how to apply these project management principles in
the context of the BRT system.
ii. Procurement and FIDIC Contracts

 Procurement Training:
o Public-Private Partnership (PPP): Training modules will be developed to cover
PPP procurement models, emphasizing contract management, risk allocation,
and financial monitoring.
o FIDIC 2017 Contracts: The Consultant will offer training on the latest FIDIC
Rainbow Suite 2017 contracts, covering both traditional and design-build
contracts, as well as specific procurement issues related to infrastructure projects.
 Learning Approach:
o Simulated Contract Negotiation: Hands-on simulations will help PMT staff
learn to negotiate contracts, manage risks, and understand contract terms
effectively.
o Case Studies: Reviewing successful BRT PPP projects in cities such as Bogota,
Jakarta, and Ahmedabad to provide lessons on risk allocation and financial
models.

iii. Building Information Modeling (BIM)

 BIM Training:
o The Consultant will provide in-depth training on Building Information
Modeling (BIM), focusing on how to integrate BIM into the project design and
management.
o Staff will be trained on BIM software such as Autodesk Revit or Navisworks
for managing design coordination, construction planning, and infrastructure
maintenance.
 Learning Approach:
o BIM Workshops: The Consultant will conduct workshops demonstrating how
BIM can be used for clash detection, 3D modeling, and maintaining project
documentation for the BRT system.

iv. Relevant Software Training

 Project Management Software:

o Training on Primavera P6, MS Project, and other relevant project management
tools to help PMT staff manage schedules, resources, and risk more effectively.
 BIM Software:
o Software training will cover Autodesk Revit, Navisworks, and other BIM tools
for the integration of design and construction management.

v. Project Controls

 Training on Project Control Systems:

o The Consultant will provide training on using advanced project controls systems
for real-time monitoring of project scope, cost, and schedule performance,
employing tools such as Procore and Deltek Acumen.
 Learning Approach:
 o Interactive Training Sessions: These sessions will focus on tracking project
performance using Earned Value Management (EVM) and other project control
metrics to identify and mitigate risks early.

vi. BRT Operations

 Operations and Maintenance Training:

o The Consultant will deliver specialized training for BRT operations, including
how to establish and maintain the level of service, manage infrastructure, and
monitor performance metrics.
o Training will include modules on infrastructure monitoring and evaluation of
service levels, ensuring that PMT staff can effectively oversee day-to-day
operations and long-term infrastructure management.
 Learning Approach:
o Site Visits and Case Studies: Visits to existing BRT systems in cities like
Bogota or Jakarta will provide PMT staff with practical insights into successful
BRT operations.

vii. Human Resource Management

 HR Management Training:
o The Consultant will offer capacity-building in Human Resource Management,
focusing on how to recruit, retain, and manage a diverse and inclusive workforce
for the BRT system. This includes implementing gender-sensitive HR practices,
fostering diversity, and creating a supportive work environment.
 Learning Approach:
o Workshops on modern HR practices, including performance management
systems, employee development plans, and diversity training.

viii. PPP Transaction Advisory for Bus and Transport Operations

 PPP Advisory Training:

o The Consultant will provide training on PPP transaction advisory, with a focus
on the provision of buses and transport operations for the BRT system.
o This will include lessons learned from other cities on risk allocation, financial
models, and contract monitoring to ensure the sustainable delivery of buses and
transport operations.
 Learning Approach:
o Case Studies and Simulated Transactions: Training will include reviewing
successful PPP models from cities such as Bogota, Ahmedabad, and Kuala
Lumpur, with practical simulations of PPP advisory roles in these contexts.

3.7.3 Ongoing Support and Experiential Learning

The Consultant’s role will not be limited to formal training sessions but will extend to providing
ongoing support and experiential learning opportunities.

 Learning by Doing:
o The Consultant will work closely with the PMT staff in an on-the-job training
approach. PMT officers will be encouraged to take ownership of project tasks,
with the Consultant offering guidance and support as needed.
o Mentoring and Shadowing: The Consultant will provide one-on-one mentoring,
allowing PMT staff to shadow experienced consultants and learn from their
expertise in real-time.
 Advisory Role:
o The Consultant will remain involved throughout the project lifecycle, offering
continuous advisory services to ensure the successful execution of the project.
This will include:
 Regular progress meetings with the PMT and SMTA leadership to keep
them informed of all key project developments.
 Issuing formal reports on project status, highlighting any potential risks
or issues that may require decision-making by the PMT head or the SMTA
leadership.

3.7.4 Consultant's Independent Role

While the Consultant is contractually obliged to the SMTA, the Consultant will operate
independently, using professional judgment to make decisions and provide the necessary
information to the PMT and SMTA leadership. This independence will ensure objective, well-
informed guidance on:

 Decision-Making:
o The Consultant will advise on critical project decisions and risk management,
ensuring that the PMT leadership is aware of all significant issues and is equipped
to make informed decisions.
 Communication and Reporting:
o Frequent Communication: The Consultant will maintain regular
communication channels with the PMT and SMTA leadership, ensuring
transparency and timely dissemination of all relevant project information.
o Formal Reports: Formal reports will be issued regularly, covering project
progress, risks, and recommendations for improvement.

Technical Tools and Best Practices for Capacity Building

 Project Management Software: Primavera P6, MS Project, Procore, and Deltek

Acumen.
 BIM Software: Autodesk Revit, Navisworks for BIM integration.
 Procurement Software: Oracle Procurement Cloud, SAP Ariba for FIDIC contracts and
PPP advisory.
 Learning Platforms: SAP Litmos, Cornerstone, Udemy for Business for ongoing
training.
 HR and Diversity Tools: BambooHR for Human Resource Management training and
support.