Data Astra
Project
Pipebot
By: Allen George
Overview
Introduction 01
Problems 02
Solution 03
Statistics 04
Statistics(Cont..) 05
Our Philosophy 06
Founders 07
Introduction
Half of the population prefers talking on
the phone with businesses instead of email
and chat.
Problems
The average cost per call for US-based companies is somewhere
between $3.00 and $5.00. Enterprises need call centers–
Call center jobs have some of the highest turnover in the world. They are
tiring, don’t pay well, and highly repetitive. This means:
Problem 01 Problem 02 Problem 03
High cost for training, Most executives lack Everybody knows how
onboarding, and context and training to frustrating it is waiting in
recruiting solve problems over a line for talking to a
phone. customer care
[Link] are often
prompted endlessly to
chat instead.
Solution
Using Pipebot, companies can build AI phone agents that are hyper-educated, have
strict guardrails, and integrate into every part of their tech stack how complex it is.
By building a true end-to-end
infrastructure, these agents have For best-in-class latency and For observability, we provide full
Enterprise-grade stability, sub-1 security, we hosted TTS, transparency into what’s
second latency, and the ability to Inference, and Transcription happening during every call, from
infinitely scale. Companies build models real-time logs to post-call
the agent, integrate it into their analysis.
CRMs and databases, and expand
the use case whenever they need
to.
Based on Convin Insights, approximately 80% of call
centers are now integrating AI technologies to
enhance customer interactions. By the end of 2024, it
is anticipated that 70% of customer inquiries will be
managed solely by AI, without human intervention.
Statistics
According to the Zendesk Report of 2024, 81% of
consumers’ state that the perfect resolution of
problems or complaints in contact center AI is
responsible for making client data safe.
22.4% 94
AI assistant firms funded
CAGR for AI call
at Y Combinator
center market
500ms 81%
Average speed of answer Customer
where traditional call Satisfaction
center its 10 to 20 sec
Our Philosophy
Like facebook we believe in the theory “move fast break things”.Like
we did with pipebot, we moved so fast that we tried multiple
frameworks and broke them to arrive at the present framework(Of
which the CEO is also a contributor in Github).
Inorder to move fast we always will be lean no extra [Link] other
words we belive in a small [Link] in india have 300k
engineers while Whatsapp have only 50.
Company Overview
Company presently indulges in building chatbots capable of
connecting with customers through telephone,webrtc call [Link]
dream is to have our own datacentres for high tech audio and
speech processing.(Present general datacentres are focussing on
general compute )
Our Moats
Huge cost [Link] have shown here a
01
competitor in [Link] at their compensation
[Link] can do it 1/10 of their cost
02
Small team. We will never crowd our office. so faster
iteration.
Reducing cloud costs.
03
Our Team
Allen George Dijo Kolath David
Co-Founder Co-founder
DataAsra
Technologies
THANK YOU!
Allen George
CEO & Founder
+91 9605214280
[Link]/